
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
30 Keys, Doors, and Windows
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.PressKon the remote key.
.Start the vehicle.
To avoid setting off the alarm by mistake:
.Lock the vehicle after all occupants have
exited.
.Always unlock a door with the
remote key.
Unlocking the driver door with the key
will not disarm the system or turn off the
alarm.
How to Detect a Tamper Condition
IfKis pressed on the remote key and the
horn chirps three times, an alarm occurred
previously while the alarm system was
armed.
If the alarm has been activated, a message
will appear on the DIC.
Steering Column Lock
If equipped, the steering column lock is a
theft-deterrent device. This feature locks the
steering column when the vehicle is turned
off and the driver door is opened, or when the driver door is opened and then the
vehicle is turned off. The steering column
unlocks when the vehicle is turned on.
The Driver Information Center (DIC) may
display one of these messages:
.A message to service the steering column
lock indicates that an issue has been
detected with the column lock feature
and the vehicle should be serviced.
.A message that the steering column is
locked indicates that the engine is
running, but the steering column is still
locked. It is normal for the column to be
locked during a remote start, but the
column should unlock after the brake
pedal is pressed and the vehicle is started.
No message will display during a remote
start.
.A message that the steering wheel must
be turned and the vehicle must be started
again indicates that the column lock
mechanism is bound, the column locking
device was unable to unlock the steering
column, and the vehicle did not start.
If this happens, immediately turn the
steering wheel from side to side to
unbind the column lock. If this does not
unlock the steering column, turn the
vehicle off and open the driver door to
reset the system. Then turn the vehicle
on and immediately turn the steering
wheel side to side for about 15 seconds.
In some cases, it may take significant
force to unbind the column.
To keep the steering column from binding,
straighten the front wheels before turning
off the vehicle.
Immobilizer
See Radio Frequency Statement 0407.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The system is automatically disarmed when
the ignition is turned from off to on.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/12/22
Driving and Operating 299
On the pop-up, touch Remove to remove the
Trailer Profile from the vehicle. Touch Cancel
to dismiss the pop-up and return to the
previous view.
Remove is displayed if there is a connected
OnStar plan active with the vehicle.
Removing a trailer profile will remove the
profile from the vehicle but the profile will
still be associated with the user account.
However, if there is not a connected OnStar
plan, then the remove button will read
DELETE and the profile will be deleted
permanently.
Set as Default Trailer
Touch Set as Default Trailer to select the
current profile as default.
The default Trailer profile will be
automatically selected each time a new
connection is detected. The Trailer Detection
Alert will no longer appear.
If this setting is turned off, the current
trailer profile is not the default trailer.GCW Alerts
Touch GCW Alert to turn on/off the GCW
Alert for the selected profile. These alerts
are based on the Trailer Profile, so the
settings for each Trailer Profile must be
turned on or off.
Turn this setting off to not receive GCW
Alerts in the DIC when that Trailer Profile is
active.
Maintenance Alerts
Touch Maintenance Alert to turn on/off
Maintenance Alerts for the selected profile.
These alerts are based on the Trailer Profile,
so the settings for each Trailer Profile must
be turned on or off.
All Maintenance Alerts for that active Trailer
Profile will be received when the setting
is on.
Turn this setting off to dismiss Maintenance
Alerts when that Trailer Profile is active.
Theft Alert
Theft alert can be set if a trailer is
connected and the alert is enabled. When
the trailer is disconnected and the vehicle is
off, an alarm will sound.Touch Theft Alert to turn on/off Theft Alerts
for the selected profile. These alerts are
based on the Trailer Profile, so the settings
for each Trailer Profile must be turned on
or off.
A smartphone will receive a notification that
the trailer related to the selected Trailer
Profile is disconnected from the vehicle,
if the setting is on for the active Trailer
Profile, the vehicle has an OnStar or
connected service plan and the smartphone
number has been added to the account for
this notification.
If the setting is turned off for a given Trailer
Profile, the smartphone will not receive this
security notification even if the Trailer
Profile is active.
Tow/Haul Mode Reminder
This is a reminder to turn on the Tow/Haul
Mode when towing a trailer. See
Driver
Mode Control 0232.
Touch Tow/Haul Mode Reminder to turn on/
off Tow/Haul Mode reminders for the
selected profile. These alerts are based on
the Trailer Profile, so the settings for each
Trailer Profile must be turned on or off.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
OnStar 411
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
418 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 304
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . .214
AdaptiveCruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 235
Add-On Electrical Equipment . . . . . . . . . . . . . 300
Adding a Snow Plow or Similar Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Additional OnStar Information . . . . . . . . . . . . . . . . . . . . 412
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 47
Advanced Driver Assistance Systems . . . . . . . . . . . . . 246
Agreements Trademarks and License . . . . . . . . . . . . . . . 182
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . 312
Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Filter Life System . . . . . . . . . . . . . . . . . . . . . . . 311
Filter, Passenger Compartment . . . . . . . . 190
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . .185
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
How Does an Airbag Restrain? . . . . . . . . . . 64
Passenger Sensing System . . . . . . . . . . . . . . 65
What Makes an Airbag Inflate? . . . . . . . . . 64 Airbag System (cont'd)
What Will You See after an Airbag
Inflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
When Should an Airbag Inflate? . . . . . . . . 63
Where Are the Airbags? . . . . . . . . . . . . . . . . 62
Airbags Adding Equipment to the Vehicle . . . . . . . 69
Passenger Status Indicator . . . . . . . . . . . . . . 116
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 116
Replacing System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Servicing Airbag-Equipped Vehicles . . . . . . 69
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 29
Alert Lane Change (LCA) . . . . . . . . . . . . . . . . . . . . . 262
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 257
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 340
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . .341
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . 154, 156
Antenna Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Antilock Brake System (ABS) . . . . . . . . . . . . . 227 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 120
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 377
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
Apple CarPlay and Android Auto . . . . . 172, 174

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 427
Replacing (cont'd)Seat Belt System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Reporting Safety Defects Canadian Government . . . . . . . . . . . . . . . . . 407
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 408
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 407
Restraints Where to Put . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Retained Accessory Power (RAP) . . . . . . . . . .214
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . . . .35
Roads Driving, Wet . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Roadside Assistance Program . . . . . . . . . . . . 402
Roof Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Rotation, Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
Routing, Engine Drive Belt . . . . . . . . . . . . . . . 398
Running Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Running the Vehicle While Parked . . . . . . . . 217
S
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Safety Defects Reporting Canadian Government . . . . . . . . . . . . . . . . . 407
General Motors . . . . . . . . . . . . . . . . . . . . . . . . 408 Safety Defects Reporting (cont'd)
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . 407
Safety System Check . . . . . . . . . . . . . . . . . . . . . 59
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Scheduling Appointments . . . . . . . . . . . . . . . . 403
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Buckle To Drive . . . . . . . . . . . . . . . . . . . . . . . . . 54
Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
How to Wear Seat Belts Properly . . . . . . . 54
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . 56
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Replacing after a Crash . . . . . . . . . . . . . . . . . 60
Use During Pregnancy . . . . . . . . . . . . . . . . . . 59
Seats Adjustment, Front . . . . . . . . . . . . . . . . . . . . . . 45
Center Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . 44
Heated and Ventilated, Front . . . . . . . . . . . 50
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Lumbar Adjustment, Front . . . . . . . . . . . . . . 47
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Power Adjustment, Front . . . . . . . . . . . . . . . 46
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Reclining Seatbacks . . . . . . . . . . . . . . . . . . . . . 46
Underseat Storage . . . . . . . . . . . . . . . . . . . . . . 95
Securing Child Restraints . . . . . . . . . . . 87, 91, 93 Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Accessories and Modifications . . . . . . . . . 304
Climate Control System . . . . . . . . . . . . . . . . 185
Doing Your Own Work . . . . . . . . . . . . . . . . . 305
Electric Parking Brake Light . . . . . . . . . . . . . 119
Maintenance Records . . . . . . . . . . . . . . . . . . 394
Maintenance, General Information . . . . . 387
Parts Identification . . . . . . . . . . . . . . . . . . . . . 395
Scheduling Appointments . . . . . . . . . . . . . . 403
Services Special Application . . . . . . . . . . . . . . . . . . . . . 391
Servicing the Airbag . . . . . . . . . . . . . . . . . . . . . . 69
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175, 177
Shift Lock Control Function Check, Automatic Transmission . . . . . . . . . . . . . . . . 324
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Shutdown, Vehicle . . . . . . . . . . . . . . . . . . . . . . . . 215
Signals, Turn and Lane-Change . . . . . . . . . . . .142
Snow Plow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 300
Software Updates . . . . . . . . . . . . . . . . . . . . . . . . .154
Special Application Services . . . . . . . . . . . . . . 391

Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Index 429
Towing (cont'd)Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Trailer Sway Control (TSC) . . . . . . . . . . . . . 288
Traction Control System (TCS)/ElectronicStability Control Light . . . . . . . . . . . . . . . . 122
Control/Electronic Stability Control . . . . 230
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Trademarks and License Agreements . . . . . .182
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . . . . . . 288
Tow Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 274
Towing App . . . . . . . . . . . . . . . . . . . . . . . . . . . 290
Transfer Case Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 221
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . . 311
Temperature Gauge . . . . . . . . . . . . . . . . . . . . . 114
Transportation Program, Courtesy . . . . . . . 404
Transporting
a Disabled Vehicle . . . . . . . . . . . . . . . . . . . . . 373
Items That Can Catch Fire . . . . . . . . . . . . . . 28
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Truck Bed Camera Rearview Mirror . . . . . . . 38
Truck-Camper Loading Information . . . . . . . 209 TTY Users
Customer Assistance . . . . . . . . . . . . . . . . . . . 401
Turn and Lane-Change Signals . . . . . . . . . . . .142
Turn Signal Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 328
U
Uniform Tire Quality Grading . . . . . . . . . . . . 356
Universal Remote System . . . . . . . . . . . . . . . . .134Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Programming . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Updates
Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Using Infotainment System . . . . . . . . . . . . . . . . . . 152
Navigation System . . . . . . . . . . . . . . . . . . . . . 160
This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
V
VehicleAhead Indicator . . . . . . . . . . . . . . . . . . . . . . . . . 121
Alarm System . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Canadian Owners . . . . . . . . . . . . . . . . . . . . . . . . 2
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Data Recording and Privacy . . . . . . . . . . . . 408
Identification Number (VIN) . . . . . . . . . . . . 395
Load Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Vehicle (cont'd)
Positioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Remote Start . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Shutdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Speed Messages . . . . . . . . . . . . . . . . . . . . . . . 134
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Vehicle Care Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 344
Vehicle Security Steering Column Lock . . . . . . . . . . . . . . . . . . . 30
Ventilation, Air . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . . . 163
Voltmeter Gauge . . . . . . . . . . . . . . . . . . . . . . . . . 114
W
Warning
Brake System Light . . . . . . . . . . . . . . . . . . . . . 119
Caution and Danger . . . . . . . . . . . . . . . . . . . . . 2
Hazard Flashers . . . . . . . . . . . . . . . . . . . . . . . . . 141
Lane Departure (LDW) . . . . . . . . . . . . . . . . . 264
Lights, Gauges, and Indicators . . . . . . . . . 106
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . .318
Wheels Alignment and Tire Balance . . . . . . . . . . . . 357
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . 355