Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
50 Seats and Restraints
Seat Exit Memory is not linked to the
remote key. The seating position saved to
Bis used for all drivers.
Cancel Memory Seating Recalls
.During any memory recall:
Press a power seat control
Press SET memory button
.During Manual memory recall:
Release 1, 2, or
Bmemory button
.During Auto Seat Entry Memory Recall:
Turn vehicle off
Press SET, 1, 2, or
Bmemory buttons
.During Auto Seat Exit Memory Recall:
Press SET, 1, 2, or
Bmemory buttons
Obstructions
If something has blocked the seat while
recalling a memory position, the recall may
stop. Remove the obstruction and try the
recall again. If the memory position still
does not recall, see your dealer.
Heated and Ventilated Front
Seats
{Warning
If temperature change or pain to the skin
cannot be felt, the seat heater may cause
burns. To reduce the risk of burns, use
care when using the seat heater,
especially for long periods of time. Do
not place anything on the seat that
insulates against heat, such as a blanket,
cushion, cover, or similar item. This may
cause the seat heater to overheat. An
overheated seat heater may cause a burn
or may damage the seat.
Heated and Ventilated Seat Buttons Shown, Heated Seat Buttons Similar
If equipped, the buttons are on the center
stack. To operate, the engine must be
running.
Press
Ior+to heat the driver or
passenger seatback only.
Press
Jorzto heat the driver or
passenger seat cushion and seatback.
Press
Cor{to ventilate the driver or
passenger seat.
The indicator light on the button comes on
when this feature is on.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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52 Seats and Restraints
The feature can be turned on or off. Select
Settings > Vehicle > Rear Seat Reminder >
ON or OFF.
Folding the Rear Seat Cushion
Either side of the rear seat cushion can be
folded up for added cargo space.
Caution
Folding a rear seat with the seat belts
still fastened may cause damage to the
seat or the seat belts. Always unbuckle
the seat belts and return them to their
normal stowed position before folding a
rear seat.
Make sure that nothing is on the seat
cushion.
To fold the seat, slowly pull the seat
cushion up.
To return the seat to the normal seating
position, slowly pull the seat cushion down.
{Warning
A seat belt that is improperly routed, not
properly attached, or twisted will not
provide the protection needed in a crash.
The person wearing the belt could be
seriously injured. After restoring the seat
to the normal seating position, always
check to be sure that the seat belts are
properly routed and attached, and are
not twisted.
Heated Rear Seats
{Warning
If you cannot feel temperature change or
pain to the skin, the seat heater may
cause burns. See the Warning under
Heated and Ventilated Front Seats 050.
If available, the buttons are on the rear of
the center console. To operate, the engine
must be running.
Press
MorLto heat the left or right
outboard seat cushion. An indicator on the
climate control display appears when this
feature is on.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Seats and Restraints 67
.There is a critical problem with the airbag
system or the passenger sensing system.
When the passenger sensing system has
turned off the front outboard passenger
frontal airbag, the OFF indicator will light
and stay lit as a reminder that the airbag is
off. See Passenger Airbag Status Indicator
0 116.
The passenger sensing system is designed to
turn on the front outboard passenger frontal
airbag anytime the system senses that a
person of adult size is sitting properly in the
front outboard passenger seat.
When the passenger sensing system has
allowed the airbag to be enabled, the ON
indicator will light and stay lit as a reminder
that the airbag is active.
For some children, including children in child
restraints, and for very small adults, the
passenger sensing system may or may not
turn off the front outboard passenger
frontal airbag, depending upon the person's
seating posture and body build. Everyone in
the vehicle who has outgrown child
restraints should wear a seat belt
properly —whether or not there is an
airbag for that person.{Warning
If the airbag readiness light ever comes
on and stays on, it means that
something may be wrong with the airbag
system. To help avoid injury to yourself
or others, have the vehicle serviced right
away. See Airbag Readiness Light 0116
for more information, including important
safety information.
If the On Indicator Is Lit for a Child
Restraint
The passenger sensing system is designed to
turn off the front outboard passenger
frontal airbag if the system determines that
an infant is present in a child restraint. If a
child restraint has been installed and the ON
indicator is lit:
1. Turn the vehicle off.
2. Remove the child restraint from the vehicle.
3. Remove any additional items from the seat such as blankets, cushions, seat
covers, seat heaters, or seat massagers. 4. Reinstall the child restraint following the
directions provided by the child restraint
manufacturer and refer to Securing Child
Restraints (With the Seat Belt in the
Center Front Seat) 093 or
Securing Child Restraints (With the Seat
Belt in the Rear Seat) 087 or
Securing Child Restraints (With the Seat
Belt in the Front Passenger Seat) 091.
Make sure the seat belt retractor is
locked by pulling the shoulder belt all
the way out of the retractor when
installing the child restraint, even if the
child restraint is equipped with a seat
belt lock off. When the retractor lock is
set, the belt can be tightened but not
pulled out of the retractor.
5. If, after reinstalling the child restraint and restarting the vehicle, the ON
indicator is still lit, turn the vehicle off.
Then slightly recline the vehicle seatback
and adjust the seat cushion,
if adjustable, to make sure that the
vehicle seatback is not pushing the child
restraint into the seat cushion.
Also make sure the child restraint is not
trapped under the vehicle head restraint.
If this happens, adjust the head restraint.
See Head Restraints 044.
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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68 Seats and Restraints
6. Restart the vehicle.
The passenger sensing system may or may
not turn off the airbag for a child in a child
restraint depending upon the child’s size.
It is better to secure child restraints in the
rear seat. Consider using another vehicle to
transport the child when a rear seat is not
available. Never put a rear-facing child
restraint in the front seat, even if the ON
indicator is not lit.
If the Off Indicator Is Lit for an
Adult-Sized Occupant
If a person of adult size is sitting in the
front outboard passenger seat, but the OFF
indicator is lit, it could be because that
person is not sitting properly in the seat or that the child restraint locking feature is
engaged. Use the following steps to allow
the system to detect that person and enable
the front outboard passenger frontal airbag:
1. Turn the vehicle off.
2. Remove any additional material from the seat, such as blankets, cushions, seat
covers, seat heaters, or seat massagers.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat cushion, with legs
comfortably extended.
5. If the shoulder portion of the belt is pulled out all the way, the child restraint
locking feature will be engaged. This
may unintentionally cause the passenger
sensing system to turn the airbag off for
some adult-sized occupants. If this
happens, unbuckle the belt, let the belt
go back all the way, and then buckle the
belt again without pulling the belt out
all the way.
6. Restart the vehicle and have the person remain in this position for two to
three minutes after the ON indicator
is lit.
{Warning
If the front outboard passenger airbag is
turned off for an adult-sized occupant,
the airbag will not be able to inflate and
help protect that person in a crash,
resulting in an increased risk of serious
injury or even death. An adult-sized
occupant should not ride in the front
outboard passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting System
Operation
Seat belts help keep the passenger in
position on the seat during vehicle
maneuvers and braking, which helps the
passenger sensing system maintain the
passenger airbag status. See “Seat Belts”
and “Child Restraints” in the Index for
additional information about the importance
of proper restraint use.
A thick layer of additional material, such as
a blanket or cushion, or aftermarket
equipment such as seat covers, seat heaters,
and seat massagers can affect how well the
passenger sensing system operates. We
recommend that you not use seat covers or
other aftermarket equipment except when
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
S./Canada/Mexico-16908339) - 2024 - CRC - 12/5/22
Seats and Restraints 69
approved by GM for your specific vehicle.
SeeAdding Equipment to the
Airbag-Equipped Vehicle 069 for more
information about modifications that can
affect how the system operates.
The ON indicator may be lit if an object,
such as a briefcase, handbag, grocery bag,
laptop, or other electronic device, is put on
an unoccupied seat. If this is not desired,
remove the object from the seat.
{Warning
Stowing articles under the passenger seat
or between the passenger seat cushion
and seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be
serviced. There are parts of the airbag
system in several places around the vehicle.
Your dealer and the service manual have
information about servicing the vehicle and
the airbag system. To purchase a service
manual, see Publication Ordering
Information 0406.
{Warning
For up to 10 seconds after the vehicle is
turned off and the battery is
disconnected, an airbag can still inflate
during improper service. You can be
injured if you are close to an airbag
when it inflates. Avoid yellow connectors.
They are probably part of the airbag
system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualified to
do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the vehicle's
frame, bumper system, height, front end,
or side sheet metal, may keep the airbag
system from working properly.
The operation of the airbag system can also
be affected by changing, including
improperly repairing or replacing, any parts
of the following:
.Airbag system, including airbag modules,
front or side impact sensors, sensing and
diagnostic module, or airbag wiring
.Front seats, including stitching, seams,
or zippers
.Seat belts
.Steering wheel, instrument panel,
overhead console, ceiling trim, or pillar
garnish trim
.Inner door seals, including speakers
Your dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures.
In addition, the vehicle has a passenger
sensing system for the front outboard
passenger position, which includes sensors
that are part of the passenger seat. The
passenger sensing system may not operate
properly if the original seat trim is replaced
with non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any object,
such as an aftermarket seat heater or a
comfort-enhancing pad or device, installed
under or on top of the seat fabric, could
also interfere with the operation of the
passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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192 Driving and Operating
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 193
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 193
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 194
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . 194
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 194
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 196
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 196
Off-Road Driving . . . . . . . . . . . . . . . . . . . . . . . 197
Driving on Wet Roads . . . . . . . . . . . . . . . . . 201
Hill and Mountain Roads . . . . . . . . . . . . . . 201
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 202
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 203
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 204
Truck-Camper Loading Information . . . . 209
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 210
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 211
Starting the Engine . . . . . . . . . . . . . . . . . . . . 213
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 213
Retained Accessory Power (RAP) . . . . . . . 214
Vehicle Shutdown . . . . . . . . . . . . . . . . . . . . . . 215
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 215
Shifting out of Park . . . . . . . . . . . . . . . . . . . 216
Parking over Things That Burn . . . . . . . . . 216Extended Parking . . . . . . . . . . . . . . . . . . . . . . 217
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 217
Running the Vehicle While Parked . . . . . 217
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 218
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 220
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 221
Drive Systems
Four-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . 221
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . 227
Electric Parking Brake . . . . . . . . . . . . . . . . . . 228
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . 229
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Hill Descent Control (HDC) . . . . . . . . . . . . . 231
Driver Mode Control . . . . . . . . . . . . . . . . . . . 232
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . 233
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 233
Adaptive Cruise Control (Camera) . . . . . . 235
Advanced Driver Assistance Systems
Advanced Driver Assistance Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
Assistance Systems for Parking or Backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
Rear Vision Camera (RVC) . . . . . . . . . . . . . 247
Surround Vision System . . . . . . . . . . . . . . . 248
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256
Rear Cross Traffic Alert (RCTA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Assistance Systems for Driving . . . . . . . . 257
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
Automatic Emergency Braking (AEB) . . . . . . . . . . . . . . . . . . . . . . . . 259
Front Pedestrian Braking (FPB) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 260
Lane Change Alert (LCA) . . . . . . . . . . . . . . . 262
Lane Departure Warning (LDW) . . . . . . . 264
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Recommended Fuel . . . . . . . . . . . . . . . . . . . 266
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 266
Fuels in Foreign Countries . . . . . . . . . . . . . 266
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 266
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . . . . . 266
Filling the Tank (Pickup Models) . . . . . . . 267
Filling the Tank (Chassis Cab and Box Delete Models) . . . . . . . . . . . . . . . . . . . . . . 269
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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Driving and Operating 213
Starting the Engine
If the vehicle has a diesel engine, see the
Duramax diesel supplement.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
SeeAdd-On Electrical Equipment 0300.
Move the shift lever to P (Park) or
N (Neutral). To restart the engine when the
vehicle is already moving, use
N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Starting Procedure
1. The remote key must be in the vehicle. Press ENGINE START/STOP with the brake
pedal applied. When the engine begins
cranking, let go of the button. The driver may observe a minor, and
temporary, brake pedal kickback when
starting the vehicle. This is normal.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it.
Operate the engine and transmission
gently to allow the oil to warm up and
lubricate all moving parts.
When the low fuel warning light is on
and the FUEL LEVEL LOW message is
displayed in the Driver Information
Center (DIC), press ENGINE START/STOP
to continue engine cranking.
Caution
Cranking the engine for long periods of
time, by returning the ignition to the
START position immediately after
cranking has ended, can overheat and
damage the cranking motor, and drain
the battery. Wait at least 15 seconds
between each try, to let the cranking
motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try pushing the accelerator pedal all the way
to the floor and holding it there while
pressing ENGINE START/STOP for up to a
maximum of 15 seconds. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down. When
the engine starts, let go of the button
and accelerator. If the vehicle starts
briefly but then stops again, do the
same thing. This clears the extra gasoline
from the engine. Do not race the engine
immediately after starting it. Operate
the engine and transmission gently until
the oil warms up and lubricates all
moving parts.Engine Heater
If equipped, the engine heater can provide
easier starting and better fuel economy
during engine warm-up in cold weather
conditions at or below
−18 °C (0 °F). Vehicles
with an engine heater should be plugged in
at least four hours before starting. An
internal thermostat in the plug-end of the
cord may exist, which will prevent engine
heater operation at temperatures above
−18 °C (0 °F).
Chevrolet Silverado 2500 HD/3500 HD Owner Manual (GMNA-Localizing-U.
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214 Driving and Operating
{Warning
Do not plug in the engine block heater
while the vehicle is parked in a garage or
under a carport. Property damage or
personal injury may result. Always park
the vehicle in a clear open area away
from buildings or structures.
Base Model Shown, Others Similar
To Use the Engine Heater
1. Turn off the engine.
2. Check the heater cord for damage. If it isdamaged, do not use it. See your dealer
for a replacement. Inspect the cord for
damage yearly. 3. Plug the heater cord into the connector
on the vehicle.
4. Plug the cord into a grounded 110-volt AC outlet that is protected by a ground
fault detection function.
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
(Continued)
Warning (Continued)
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
5. Before starting the engine, be sure to unplug and store the cord.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Retained Accessory Power (RAP)
When the vehicle is turned from on to off,
the following features (if equipped) will
continue to function for up to 10 minutes,
or until the driver door is opened. These
features will also work when the vehicle is
on or in accessory mode:
.Infotainment System