Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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254 Driving and Operating
{Warning
You and others could be seriously injured
or killed if the trailer is too heavy or the
trailer brakes are inadequate for the load.
The vehicle may be damaged, and the
repairs would not be covered by the
vehicle warranty.
Only tow a trailer if all the steps in this
section have been followed. Ask your
dealer for advice and information about
towing a trailer.
Gross Combined Weight Rating (GCWR)
GCWR is the total allowable weight of the
completely loaded vehicle and trailer
including any fuel, passengers, cargo,
equipment, and accessories. Do not exceed
the GCWR for your vehicle. The GCWR for
the vehicle is on the Tow Rating Chart
following.
Gross Vehicle Weight Rating (GVWR)
For information about the vehicle's
maximum load capacity, seeVehicle Load
Limits 0170. When calculating the GVWR
with a trailer attached, the trailer tongue
weight must be included as part of the
weight the vehicle is carrying.
Maximum Trailer Weight
The maximum trailer weight rating is
calculated assuming the tow vehicle has a
driver, a front seat passenger, and all
required trailering equipment. This value
represents the heaviest trailer the vehicle
can tow, but it may be necessary to reduce
the trailer weight to stay within the GCW,
GVWR, maximum trailer tongue load,
or GAWR-RR for the vehicle.
Use the tow rating chart to determine how
much the trailer can weigh, based on the
vehicle model and options.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Vehicle Care 323
.Aftermarket appearance caps or covers
while the lamps are illuminated, due to
excessive heat generated.
Caution
Failure to clean lamps properly can cause
damage to the lamp cover that would
not be covered by the vehicle warranty.
Caution
Using wax on low gloss black finish
stripes can increase the gloss level and
create a non-uniform finish. Clean low
gloss stripes with soap and water only.
Air Intakes
Clear debris from the air intakes, between
the hood and windshield, when washing the
vehicle.
Shutter System
The vehicle may have a shutter system
designed to help improve fuel economy.
Keep the shutter system clear of debris,
snow and ice. If the check engine light is
activated, please check to see if the shutter
system is clear of debris, snow or ice.
Windshield and Wiper Blades
Clean the outside of the windshield with
glass cleaner.
Clean rubber blades using a lint-free cloth or
paper towel soaked with windshield washer
fluid or a mild detergent. Wash the
windshield thoroughly when cleaning theblades. Bugs, road grime, sap, and a buildup
of vehicle wash/wax treatments may cause
wiper streaking.
Replace the wiper blades if they are worn or
damaged. Damage can be caused by
extreme dusty conditions, sand, salt, heat,
sun, snow, and ice.
Weatherstrips
Apply weatherstrip lubricant on
weatherstrips to make them last longer, seal
better, and not stick or squeak. Lubricate
weatherstrips at least once a year. Hot, dry
climates may require more frequent
application. Black marks from rubber
material on painted surfaces can be removed
by rubbing with a clean cloth. See
Recommended Fluids and Lubricants
0334.
Tires
Use a stiff brush with tire cleaner to clean
the tires.
Caution
Using petroleum-based tire dressing
products on the vehicle may damage the
paint finish and/or tires. When applying a
(Continued)
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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324 Vehicle Care
Caution (Continued)
tire dressing, always wipe off any
overspray from all painted surfaces on
the vehicle.
Wheels and Wheel Trim
Use a soft, clean cloth with mild soap and
water to clean the wheels. After rinsing
thoroughly with clean water, dry with a
soft, clean towel. A wax may then be
applied.
Caution
Chrome wheels and chrome wheel trim
may be damaged if the vehicle is not
washed after driving on roads that have
been sprayed with magnesium chloride or
calcium chloride. These are used on roads
for conditions such as dust and ice.
Always wash the chrome with soap and
water after exposure.
Caution
To avoid surface damage on wheels and
wheel trim, do not use strong soaps,
chemicals, abrasive polishes, cleaners,
(Continued)
Caution (Continued)
or brushes. Use only GM approved
cleaners. Do not drive the vehicle through
an automatic car wash that uses silicon
carbide tire/wheel cleaning brushes.
Damage could occur and the repairs
would not be covered by the vehicle
warranty.
Brake System
Visually inspect brake lines and hoses for
proper hook-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear
and rotors for surface condition. Inspect
drum brake linings/shoes for wear or cracks.
Inspect all other brake parts.
Steering, Suspension, and Chassis
Components
Visually inspect steering, suspension, and
chassis components for damaged, loose,
or missing parts or signs of wear at least
once a year.
Inspect power steering for proper
attachment, connections, binding, leaks,
cracks, chafing, etc.Visually check constant velocity joint boots
and axle seals for leaks.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, and the steel fuel door
hinges, unless the components are plastic.
Applying silicone grease on weatherstrips
with a clean cloth will make them last
longer, seal better, and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Service and Maintenance 329
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 329
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . 330
Multi-Point Vehicle Inspection (MPVI)
Multi-Point VehicleInspection (MPVI) . . . . . . . . . . . . . . . . . . . . 332
Special Application Services
Special Application Services . . . . . . . . . . . . 333
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . 334
Maintenance Replacement Parts . . . . . . . 335
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . . 336
General Information
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine
maintenance such as oil changes and tire
rotations and additional maintenance items
like tires, brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are
not approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition,
improves fuel economy, and reduces vehicle
emissions.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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330 Service and Maintenance
Because of the way people use vehicles,
maintenance needs vary. There may need to
be more frequent checks and services. The
Additional Required Services - Normal are for
vehicles that:
.Carry passengers and cargo within
recommended limits on the Tire and
Loading Information label. SeeVehicle
Load Limits 0170.
.Are driven on reasonable road surfaces
within legal driving limits.
.Use the recommended fuel. See
Recommended Fuel 0247.
Refer to the information in the Maintenance
Schedule Additional Required Services -
Normal Service.
The Additional Required Services - Severe are
for vehicles that are:
.Mainly driven in heavy city traffic in hot
weather.
.Mainly driven in hilly or mountainous
terrain.
.Frequently towing a trailer.
.Used for high speed or competitive
driving.
.Used for taxi, police, or delivery service. Refer to the information in the Maintenance
Schedule Additional Required Services -
Severe Service.
{Warning
Performing maintenance work can be
dangerous and can cause serious injury.
Perform maintenance work only if the
required information, proper tools, and
equipment are available. If they are not,
see your dealer to have a trained
technician do the work. See
Doing Your
Own Service Work 0261.
Maintenance Schedule
Tire Rotation and Required Services
Every 12 000 km (7,500 mi)
Tires are rotated to achieve a more uniform
wear for all tires. The first rotation is the
most important.
Anytime unusual wear is noticed, rotate the
tires as soon as possible, check for proper
tire inflation pressure, and check for
damaged tires or wheels. If the unusual
wear continues after the rotation, check the wheel alignment. See
When It Is Time for
New Tires 0298 and
Wheel Replacement 0302.
.Perform Multi-Point Vehicle Inspection.
See Multi-Point Vehicle Inspection (MPVI)
0 332.
.Lubricate body components. See Exterior
Care 0321.
Additional Required Services —Normal
Service
Every 12 000 km (7,500 mi)
.Check engine oil level and oil
life percentage. If needed, change engine
oil and filter, and reset oil life system. Or
when the CHANGE ENGINE OIL SOON
message displays, have the engine oil and
filter changed within the next 1 000 km
(600 mi). If driven under the best
conditions, the engine oil life system may
not indicate the need for vehicle service
for up to a year. The engine oil and filter
must be changed at least once a year and
the oil life system must be reset. Your
trained dealer technician can perform this
work. If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km (3,000 mi) since the last service.
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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332 Service and Maintenance
suitable service maintenance intervals for
your vehicle, please contact your
authorized GM Dealer.
Extreme service is for vehicles mainly
driven off-road in four-wheel drive or used
in farming, mining, forestry, or snow
plowing.
Additional Required Services—Severe
Service
Every 72 000 km (45,000 mi)
.Change automatic transmission fluid.
Every 120 000 km (75,000 mi)
.Change rear axle fluid, if equipped with
AWD. Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced.
Owner Checks and Services
Every Five Years
.Replace brake fluid every five years. See
Brake Fluid 0273. Every Seven Years
.Replace Air Conditioning Desiccant every
seven years. The air conditioning system
requires maintenance every seven years.
This service requires replacement of the
desiccant to help the longevity and
efficient operation of the air conditioning
system. This service can be complex. See
your dealer.
Multi-Point Vehicle
Inspection (MPVI)
A Multi Point Vehicle Inspection (MPVI)
completed by a GM dealer technician is a
maintenance assessment of your vehicle.
The benefit of the MPVI is to identify and
inform the customer of service items that
require immediate attention and those that
may require attention in the future.
The technician will perform the following
checks on your vehicle. For a complete list
of checks, inspections, and services, see your
dealer.
Some items may not apply to your vehicle
and/or region.
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Engine Oil and Filter
.Engine oil
.Oil life monitor
‐
Reset oil life monitor
Exterior Lights
.Visual inspection
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and connections
Systems, Fluids, and Visible Leak
Inspection
.Engine oil
.Transmission
.Drive axle
.Transfer case
.Engine cooling system
.Power steering, if equipped
.Fuel system
.Windshield washer fluid
Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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344 Customer Information
Cadillac Owner Privileges™
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest Cadillac
dealer for warranty service, or if the
vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
.Flat Tire Change: Service to change a flat
tire with a spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is your
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Service: If
your trip is interrupted due to a warranty
failure, incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered are
hotel, meals, and rental car or a vehicle
being delivered back to the customer, up
to 500 miles.
Cadillac Technician Roadside Assistance
(U.S. Only)
Cadillac's exceptional Roadside Assistance is
more than an auto club or towing service.
It provides every Cadillac owner in the
United States with the advantage of
contacting a Cadillac advisor and, where
available, a Cadillac trained dealer technician
who can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership. If beyond
this radius, we will arrange to have your car
towed to the nearest Cadillac dealership.
Each technician travels with a specially
equipped service vehicle complete with the
necessary Cadillac parts and tools required
to handle most roadside repairs.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel delivery: Reimbursement is up to 7
liters. Diesel fuel delivery may be
restricted. Propane and other fuels are
not provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be traveling and over 150 km from
where your trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
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Customer Information 345
received, the Roadside Assistance advisor
will help you make arrangements and
explain how to receive payment. Items
considered are hotel, meals, and rental
car or a vehicle being delivered back to
the customer, up to 800 km.
.Alternative Service:If assistance cannot
be provided right away, the Roadside
Assistance advisor may give you
permission to get local emergency road
service. You will receive payment, up to
$100, after sending the original receipt to
Roadside Assistance. Mechanical failures
may be covered, however any cost for
parts and labor for repairs not covered by
the warranty are the owner responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.
If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), Federal Emission,
Extended Powertrain or Electric specific
warranties in both the U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled
“Limited Warranty and
Owner Assistance Information” produced for
new vehicles provides detailed warranty
coverage information.
Transportation Options
Warranty service can generally be
completed while you wait. However, if you
are unable to do so, your dealer may offer
the following transportation options:
Shuttle Service
This includes one-way or round-trip shuttle
service within reasonable time and distance
parameters of your dealer's area.
Public Transportation or Fuel Reimbursement
If overnight warranty repairs are needed,
and public transportation is used, the
expense must be supported by original
receipts and within the maximum amount
allowed by GM. If U.S. customers arrange
their own transportation, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should
reflect actual costs and be supported by
original receipts. See your dealer for
information.
Courtesy Rental Vehicle
For an overnight warranty repair, the dealer
may provide an available courtesy rental
vehicle or provide for reimbursement of a
rental vehicle. Reimbursement is limited and
must be supported by original receipts as