2024 CADILLAC XT4 263

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17180837) - 2024 - CRC - 2/28/23
342 Customer Information
General Motors Cadillac Customer Care
Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
The inquiry should be accompanied by the
Vehicle Identification Number (VIN).
Customer Assistance Offices
Cadillac is committed to assisting customers.
Visit us online at www.cadillac.com/support
(U.S.) or www.my.cadillac.ca (Canada) to
chat with us or find answers to commonly
asked questions, tips, vehicle how-to
instructions, and available support services.
Need more help? Use the phone numbers or
mailing addresses below for additional
assistance.
United States and Puerto Rico
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
1-800-458-8006
TTY: Dial 711 relay service and contact
1-800-833-2438
Roadside Assistance: 1-800-224-1400
Canada
Cadillac Customer Care Centre
General Motors of Canada Company
500 Wentworth Street W
Oshawa, ON L1J 0C5
1-888-446-2000 (English/French)
Cadillac Roadside Assistance: 1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and/or who use
Text Telephones (TTYs), Cadillac is able to
assist. Please dial the national 711 relay
service and contact 1-800-833-2438. TTY users
in Canada can dial 1-800-263-3830.
Online Account
Create a Cadillac Account (U.S.) at
cadillac.com
Learn more about your vehicle features,
shop for and manage your connected
services and OnStar plans, and access
diagnostic information specific to your
vehicle.
Membership Benefits
E:Download owner’s manuals and view
vehicle-specific how-to videos.
G: View maintenance schedules, alerts, and
Vehicle Diagnostic Information. Schedule
service appointments.
I: View service records from your
dealership and add your own.
D: Select a dealer and view locations,
maps, phone numbers, and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by Vehicle
Identification Number (VIN). See Vehicle
Identification Number (VIN) 0337.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17180837) - 2024 - CRC - 2/28/23
Customer Information 343
H:Manage your profile and payment
information. View your GM Rewards Card
earnings and My Cadillac Rewards points.
F: Chat with online help representatives.
Visit cadillac.com and create an account
today.
Cadillac Owner Centre (Canada)
mycadillac.ca
Visit the Cadillac Owner Centre at
mycadillac.ca (English) or my.cadillac.ca
(French) to access similar benefits to the
U.S. site.
GM Mobility Reimbursement
Program
This program is available to qualified
applicants for cost reimbursement, up to
certain limits, of eligible aftermarket adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, please dial the
national 711 relay service and contact
1-800-323-9935.
General Motors of Canada also has a
Mobility program. See cadillaccanada.ca,
or call 1-800-GM-DRIVE (800-463-7483) for
details. TTY users call 1-800-263-3830.
Roadside Assistance Program
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S. Only):
1-888-889-2438.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate
number of the vehicle
.Odometer reading and Vehicle
Identification Number (VIN)
.Description of the problem
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Cadillac reserve the right
to make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and Cadillac
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17180837) - 2024 - CRC - 2/28/23
Index 363
Data CollectionInfotainment System . . . . . . . . . . . . . . . . . . 351
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 350
Daytime Running Lamps (DRL) . . . . . . . . . . . .124
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 164
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 359
Disabled Vehicle
Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 164
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 339
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . 186, 275
Driver
Assistance Systems, Advanced . . . . . . . . . 223
Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Information Center (DIC) . . . . . . . . . . . . . . . . 111 Driver (cont'd)
Mode Control . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Mode Control Light . . . . . . . . . . . . . . . . . . . . 108
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 233
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 163
Characteristics and Towing Tips . . . . . . . . 250
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Hill and Mountain Roads . . . . . . . . . . . . . . 167
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 169
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 166
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 166
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 170
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Driving the Vehicle . . . . . . . . . . . . . . . . . . . . . . . . .2
Dual Automatic Climate Control System . . . . . 157
E
Electric
Brake Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Parking Brake Light . . . . . . . . . . . . . . . . . . . . 104 Electrical
Equipment, Add-On . . . . . . . . . . . . . . . . . . . . 259
System Overload . . . . . . . . . . . . . . . . . . . . . . 279
Electrical System Engine Compartment Fuse Block . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . 284
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 267
Air Filter Life System . . . . . . . . . . . . . . . . . . 267
Check Light (Malfunction Indicator) . . . . 102
Compartment Overview . . . . . . . . . . . . . . . . 263
Coolant Temperature Gauge . . . . . . . . . . . . 99
Coolant Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 268
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 339
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 266
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 98
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 109
Oil Temperature Gauge . . . . . . . . . . . . . . . . . 99
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271