2024 CADILLAC XT4 Infotainment

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17180837) - 2024 - CRC - 2/28/23
340 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 340
Customer Assistance Offices . . . . . . . . . . . 342
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Online Account . . . . . . . . . . . . . . . . . . . . . . . . 342
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 343
Roadside Assistance Program . . . . . . . . . . 343
Scheduling Service Appointments . . . . . . 345
Courtesy Transportation Program . . . . . 345
Collision Damage Repair . . . . . . . . . . . . . . . 346
Publication Ordering Information . . . . . . 348
Radio Frequency Statement . . . . . . . . . . . 348
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 348
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 349
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 349
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 349
Event Data Recorders . . . . . . . . . . . . . . . . . . 350
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Infotainment System . . . . . . . . . . . . . . . . . . 351Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Cadillac. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member
of dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Cadillac Customer Assistance Center
at 1-800–458–8006. In Canada, call the
Canadian Cadillac Customer Care Centre at
1-888-446-2000.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17180837) - 2024 - CRC - 2/28/23
Customer Information 351
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information 0354.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See
the infotainment section for information on
stored data and for deletion instructions.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17180837) - 2024 - CRC - 2/28/23
352 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 352
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 354
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch
the OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.cadillac.com/learn or
press
Q.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17180837) - 2024 - CRC - 2/28/23
OnStar 355
TTY Users
OnStar has the ability to communicate to
deaf, hard-of-hearing, or speech-impaired
customers while in the vehicle. The available
dealer-installed TTY system can provide
in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be turned on or
off through Settings > Apps > Phone. When
TTY mode is on, phone calls can be made or
received with OnStar using the infotainment
display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some OnStar
services. The PIN will need to be changed
the first time when speaking with an
Advisor. To change the OnStar PIN, contact
an OnStar Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted as part
of the vehicle warranty.
Languages
The vehicle can be programmed to respond
in multiple languages. Press
Qand ask for
an Advisor. Advisors are available in English,
Spanish, and French. Available languages
may vary by country.
Potential Issues
OnStar cannot perform Remote Door Unlock
or Stolen Vehicle Assistance after the vehicle
has been off continuously for an extended
period of time without an ignition cycle. To
find out the duration of time that applies
for the vehicle, contact an OnStar Advisor by
pressing
Qor calling 1-888-4ONSTAR. If the
vehicle has not been started for an extended
period of time, OnStar can contact Roadside
Assistance or a locksmith to help gain access
to the vehicle.
Global Positioning System (GPS)
.Obstruction of the GPS can occur in a
large city with tall buildings; in parking
garages; around airports; in tunnels and
underpasses; or in an area with very
dense trees. If GPS signals are not
available, the OnStar system should still operate to call OnStar. However, OnStar
could have difficulty identifying the exact
location.
.In emergency situations, OnStar can use
the last stored GPS location to send to
emergency responders.
A temporary loss of GPS can cause loss of
the ability to send a Turn-by-Turn
Navigation route. The Advisor may give a
verbal route or may ask for a call back after
the vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for OnStar to
send remote signals to the vehicle. Do not
place items over or near the antenna to
prevent blocking cellular and GPS signal
reception.
Unable to Connect to OnStar Message
If there is limited cellular coverage or the
cellular network has reached maximum
capacity, this message may come on. Press
Qto try the call again or try again after
driving a few miles into another
cellular area.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17180837) - 2024 - CRC - 2/28/23
Connected Services 357
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . 357
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359
Connected Services
Navigation
Navigation requires a specific OnStar or
connected service plan.
Press
Qto receive Turn-by-Turn directions
or have them sent to the vehicle’s
navigation screen, if equipped. Select
Turn-by-Turn Directions from the Services
tab of the OnStar app to call an Advisor or
select a recent or favorite destination. Touch
the navigation icons to select home, address,
or place. A destination transfer from OnStar
will show the detail view of the destination
when it is transferred from OnStar to the
Navigation application. See www.onstar.com
for a coverage map. Services vary by model.
Map coverage is available in the United
States and Canada.
Turn-by-Turn Navigation
1. PressQto connect to an Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command button,
if equipped, may vary by vehicle and region.
For some vehicles, press
=to open the
OnStar app on the infotainment display.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to download
directions to the vehicle’s navigation system,
if equipped. After the call ends, the
navigation screen will provide prompts to
begin driving directions. Routes that are
sent to the navigation screen can only be
canceled through the navigation system.
See www.onstar.com (U.S.) or www.onstar.ca
(Canada).
Connections
The following services help with staying
connected.
For coverage maps, see www.onstar.com
(U.S.) or www.onstar.ca (Canada).

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17180837) - 2024 - CRC - 2/28/23
358 Connected Services
Ensuring Security
.Change the default passwords for the
Wi-Fi hotspot and myCadillac mobile app.
Make these passwords different from
each other and use a combination of
letters and numbers to increase the
security.
.Change the default name of the SSID
(Service Set Identifier). This is the network
name that is visible to other wireless
devices. Choose a unique name and avoid
family names or vehicle descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the Internet
and web content at 4G LTE speed. Up to
seven mobile devices can be connected.
A data plan is required. Use the in-vehicle
controls only when it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=to open the OnStar app on the
infotainment display, then select Wi-Fi
Hotspot. On some vehicles, touch Wi-Fi
or Wi-Fi Settings on the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID), password, and on
some vehicles, the connection type (no
Internet connection, 3G, 4G, 4G LTE), and signal quality (poor, good, excellent). The
LTE icon shows connection to Wi-Fi. It is
possible that the icon may not illuminate
even though the vehicle has an active
connection.
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR to connect
with an Advisor. On some vehicles, the
SSID and password can be changed in
the Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s Wi-Fi
hotspot will connect automatically to your
mobile devices. Manage data usage by
turning Wi-Fi on or off on your mobile
device, by using the myCadillac mobile app,
or by contacting an OnStar Advisor. On
some vehicles, Wi-Fi can also be managed
from the Wi-Fi Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app to
compatible Apple and Android smartphones.
Cadillac users can access the following
services from a smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
.Lock/unlock doors, if equipped with
automatic locks.
.Activate the horn and lamps.
.Check the vehicle fuel level, oil life, or
tire pressure, if factory-equipped with the
Tire Pressure Monitor System.
.Send destinations to the vehicle.
.Locate the vehicle on a map (U.S.
market only).
.Turn the vehicle's Wi-Fi hotspot on/off,
manage settings, and monitor data
consumption, if equipped.
.Locate a dealer and schedule service.
.Request Roadside Assistance.
.Set a parking reminder with pin drop,
take a photo, make a note, and set a
timer.
.Connect with Cadillac on social media.
Features are subject to change. For
myCadillac mobile app information and
compatibility, see my.cadillac.com.
An active OnStar or connected service plan
may be required. A compatible device,
factory-installed remote start, and power
locks are required. Data rates apply. See
www.onstar.com for details and system
limitations.

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17180837) - 2024 - CRC - 2/28/23
Index 363
Data CollectionInfotainment System . . . . . . . . . . . . . . . . . . 351
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Data Recorders, Event . . . . . . . . . . . . . . . . . . . 350
Daytime Running Lamps (DRL) . . . . . . . . . . . .124
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . . . 164
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Diagnostics Connected Services . . . . . . . . . . . . . . . . . . . . 359
Disabled Vehicle
Transporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . . . 164
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . 17
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Drive Belt Routing, Engine . . . . . . . . . . . . . . . 339
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . . . . . . 186, 275
Driver
Assistance Systems, Advanced . . . . . . . . . 223
Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Information Center (DIC) . . . . . . . . . . . . . . . . 111 Driver (cont'd)
Mode Control . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Mode Control Light . . . . . . . . . . . . . . . . . . . . 108
Teen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Driving Assistance Systems . . . . . . . . . . . . . . . . . . . . 233
Better Fuel Economy . . . . . . . . . . . . . . . . . . . 163
Characteristics and Towing Tips . . . . . . . . 250
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Hill and Mountain Roads . . . . . . . . . . . . . . 167
If the Vehicle is Stuck . . . . . . . . . . . . . . . . . 169
Impaired . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 166
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 166
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 170
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Driving the Vehicle . . . . . . . . . . . . . . . . . . . . . . . . .2
Dual Automatic Climate Control System . . . . . 157
E
Electric
Brake Boost . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Parking Brake Light . . . . . . . . . . . . . . . . . . . . 104 Electrical
Equipment, Add-On . . . . . . . . . . . . . . . . . . . . 259
System Overload . . . . . . . . . . . . . . . . . . . . . . 279
Electrical System Engine Compartment Fuse Block . . . . . . . 281
Fuses and Circuit Breakers . . . . . . . . . . . . . 280
Instrument Panel Fuse Block . . . . . . . . . . . 284
Electronic Stability Control (ESC) Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Emergency OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . . . . . . . . 267
Air Filter Life System . . . . . . . . . . . . . . . . . . 267
Check Light (Malfunction Indicator) . . . . 102
Compartment Overview . . . . . . . . . . . . . . . . 263
Coolant Temperature Gauge . . . . . . . . . . . . 99
Coolant Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 268
Drive Belt Routing . . . . . . . . . . . . . . . . . . . . . 339
Exhaust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Oil Life System . . . . . . . . . . . . . . . . . . . . . . . . 266
Oil Pressure Gauge . . . . . . . . . . . . . . . . . . . . . 98
Oil Pressure Light . . . . . . . . . . . . . . . . . . . . . . 109
Oil Temperature Gauge . . . . . . . . . . . . . . . . . 99
Overheating . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
17180837) - 2024 - CRC - 2/28/23
Index 365
Headlamps (cont'd)Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . 278
Daytime Running Lamps (DRL) . . . . . . . . . 124
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
High-Beam On Light . . . . . . . . . . . . . . . . . . . 110
High/Low Beam Changer . . . . . . . . . . . . . . 124
Lamps On Reminder . . . . . . . . . . . . . . . . . . . 110
Leveling Control . . . . . . . . . . . . . . . . . . . . . . . . 127
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . . . . 87
Ventilated Front Seats . . . . . . . . . . . . . . . . . . 42
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . .110
High-Speed Operation . . . . . . . . . . . . . . . . . . . 293
Hill and Mountain Roads . . . . . . . . . . . . . . . . 167
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . 189
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How to Wear Seat Belts Properly . . . . . . . . . 47
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157I
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . .174
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Indicator Auto Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . 106
Speed Limiter . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . 106
Indicators Warning Lights and Gauges . . . . . . . . . . . . . 94
Infants and Young Children, Restraints . . . . 64
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 348
Infotainment
Using the System . . . . . . . . . . . . . . . . . . . . . . 133
Infotainment System . . . . . . . . . . . . . . . . . . . . . 351
Inspection Multi-Point Vehicle . . . . . . . . . . . . . . . . . . . . 332
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . 94
Instrument Panel Overview . . . . . . . . . . . . . . . . .5
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . 28
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2, 130
J
Jump
Starting - North America . . . . . . . . . . . . . . . 315
K
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Keys (cont'd)
Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Operation . . . . . . . . . . . . . . . . . . . . . . . 8
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 288
Lamps
Cornering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Daytime Running (DRL) . . . . . . . . . . . . . . . . 124
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . 122
Exterior Lamps Off Reminder . . . . . . . . . . 124
Exterior Lighting Battery Saver . . . . . . . . 129
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Front Turn Signal . . . . . . . . . . . . . . . . . . . . . . 278
High/Low Beam Changer . . . . . . . . . . . . . . 124
Malfunction Indicator (Check
Engine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Lane
Keep Assist Light . . . . . . . . . . . . . . . . . . . . . . 106
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . 49
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 76
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69