2024 BUICK ENCORE GX infotainment

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
192 Driving and Operating
.Park exactly lined up with the vehicle
next to it if the spot is approached at an
angle or if the parking space is angled.
.Park exactly centered in a spot that is
marked too large.
.Always detect short curbs.
When enabled, APA searches for parallel
parking spaces to the right of the vehicle. To
search for a parking space to the left, turn
on the left turn signal or, if available,
change the side selection in the
infotainment display.
To switch the parking mode between
parallel and perpendicular, touch icons on
screen during the search process or,
if available, change the parking mode in the
infotainment display.
After completely passing a large enough
space, an audible beep occurs. A red stop symbol and a shift to reverse
message are displayed.
If the vehicle is in R (Reverse), but does not
steer into the expected space, this may be
because the system is maneuvering the
vehicle into a previously detected space. The
APA system does not need service.
APA will instruct the vehicle to stop once a
large enough space is found.
Follow the displayed instructions.
Shift to R (Reverse) to engage automatic
steering. The steering wheel will vibrate
briefly as a reminder to remove hands from
the steering wheel. APA uses idle speed and
braking to park. If idle speed is not
sufficient, gently press the accelerator.
Check surroundings and be prepared to stop
to avoid vehicles, pedestrians, or objects not
detected by the system.In case the driver brakes, APA will not
disengage. Manual steering by the driver
automatically disengages APA.
Vehicle speed is limited to a maximum of
5 km/h (3 mph) during the parking
maneuver.
A progress arrow displays the status of the
parking maneuver. Depending on the space
size, additional maneuvers may be required,
and there will be additional instructions.
When changing gears, allow the automatic
steering to complete before continuing the
parking maneuver. APA will beep and
display a PARKING COMPLETE message.
Apply the brakes and place the vehicle in
P (Park).
APA may automatically disengage if:
.The steering wheel is used by the driver.
.The maximum allowed speed is exceeded.
.The parking brake is applied or the
vehicle is shifted into P (Park).
.There is a failure with the APA system.
.Electronic stability control or antilock
brakes are activated.
.A high priority vehicle message is
displayed in the DIC.
.The driver opens the door with an
unbuckled seat belt.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
Driving and Operating 193
The brake holds the vehicle until the parking
brake or brake is applied, or the vehicle is
shifted into P (Park).
To cancel APA, press
Oagain.
When the System Does Not Seem to
Work Properly
The APA system may require a short period
of driving along curves to calibrate.
Rear Cross Traffic Alert (RCTA)
System
If equipped, when the vehicle is shifted into
R (Reverse), RCTA displays a red warning
triangle with a left or right pointing arrow
on the infotainment display to warn of
traffic coming from the left or right. This
system detects objects coming from up to
20 m (65 ft) from the left or right side of
the vehicle. When an object is detected,
either three beeps sound from the left or
right depending on the direction of the
detected vehicle.
Use caution while backing up when towing
a trailer, as the RCTA detection zones that
extend out from the back of the vehicle do
not move further back when a trailer is
towed.
Turning the Features On or Off
RCTA can be turned on or off through
vehicle personalization. To view available
settings for this feature, touch the Settings
icon on the infotainment home page. Select
“Vehicle”to display the list of available
options and select “Collision/Detection
Systems”.
Assistance Systems for Driving
If equipped, when driving the vehicle in a
forward gear, Forward Collision Alert (FCA),
Lane Departure Warning (LDW), Lane Keep
Assist (LKA), Side Blind Zone Alert (SBZA),
Lane Change Alert (LCA), Automatic
Emergency Braking (AEB), and/or the Front
Pedestrian Braking (FPB) System can help to
avoid a crash or reduce crash damage.
Forward Collision Alert (FCA)
System
If equipped, the FCA system may help to
avoid or reduce the harm caused by
front-end crashes. When approaching a
vehicle ahead too quickly, FCA provides a
red flashing alert on the windshield and
rapidly beeps. FCA also lights an amber
visual alert if following another vehicle
much too closely. FCA detects vehicles within a distance of
approximately 60 m (197 ft) and operates at
speeds above 8 km/h (5 mph).
{Warning
FCA is a warning system and does not
apply the brakes. When approaching a
slower-moving or stopped vehicle ahead
too rapidly, or when following a vehicle
too closely, FCA may not provide a
warning with enough time to help avoid
a crash. It also may not provide any
warning at all. FCA does not warn of
pedestrians, animals, signs, guardrails,
bridges, construction barrels, or other
objects. Be ready to take action and
apply the brakes. See
Defensive Driving
0 153.
FCA can be disabled through vehicle
personalization. To view available settings
for this feature, touch the Settings icon on
the infotainment home page. Select
“Vehicle” to display the list of available
options and select “Collision/Detection
Systems”.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
196 Driving and Operating
AEB may slow the vehicle to a complete
stop to try to avoid a potential crash. If this
happens, AEB may hold the vehicle at rest
momentarily. A firm press the accelerator
pedal will release the brake.
{Warning
AEB may automatically brake the vehicle
suddenly in situations where it is
unexpected and undesired. It could
respond to a turning vehicle ahead,
guardrails, signs, and other non-moving
objects. To override AEB, firmly press the
accelerator pedal, if it is safe to do so.
Intelligent Brake Assist (IBA)
IBA may activate when the brake pedal is
applied quickly by providing a boost to
braking based on the speed of approach and
distance to a vehicle ahead.
Minor brake pedal pulsations or pedal
movement during this time is normal and
the brake pedal should continue to be
applied as needed. IBA will automatically
disengage only when the brake pedal is
released.
{Warning
IBA may increase vehicle braking in
situations when it may not be necessary.
You could block the flow of traffic. If this
occurs, take your foot off the brake pedal
and then apply the brakes as needed.
AEB and IBA can be disabled through vehicle
personalization. To view available settings
for this feature, touch the Settings icon on
the infotainment home page. Select
“Vehicle” to display the list of available
options and select “Collision/Detection
Systems”.
{Warning
Using AEB or IBA while towing a trailer
could cause you to lose control of the
vehicle and crash. Turn the system to
Alert or Off when towing a trailer.
A system unavailable message may
display if:
.The front of the vehicle or windshield is
not clean.
.Heavy rain or snow is interfering with
object detection.
.There is a problem with the StabiliTrak/
Electronic Stability Control (ESC) system.
The AEB system does not need service.
Front Pedestrian Braking (FPB)
System
If equipped, the FPB system may help avoid
or reduce the harm caused by front-end
crashes with nearby pedestrians when
driving in a forward gear. FPB displays an
amber indicator,
~, when a nearby
pedestrian is detected ahead. The indicator
may also be white depending on the
equipped instrument cluster. See Instrument
Cluster 097. When approaching a detected
pedestrian too quickly, FPB provides a red
flashing alert on the windshield and rapidly
beeps. FPB can provide a boost to braking or
automatically brake the vehicle. This system
includes Intelligent Brake Assist (IBA), and
the Automatic Emergency Braking (AEB)
system may also respond to pedestrians.
See Automatic Emergency Braking (AEB)
0 195.
The FPB system can detect and alert to
pedestrians in a forward gear at speeds
between 8 km/h (5 mph) and 80 km/h
(50 mph). During daytime driving, the
system detects pedestrians up to a distance

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
Driving and Operating 197
of approximately 40 m (131 ft). During
nighttime driving, system performance is
very limited.
{Warning
FPB does not provide an alert or
automatically brake the vehicle, unless it
detects a pedestrian. FPB may not detect
pedestrians, including children:
.When the pedestrian is not directly
ahead, fully visible, or standing
upright, or when part of a group.
.Due to poor visibility, including
nighttime conditions, fog, rain,
or snow.
.If the FPB sensor is blocked by dirt,
snow, or ice.
.If the headlamps or windshield are not
cleaned or in proper condition.
Be ready to take action and apply the
brakes. For more information, see
Defensive Driving 0153. Keep the
windshield, headlamps, and FPB sensor
clean and in good repair. FPB can be set to Off, Alert, or Alert and
Brake through vehicle personalization. To
view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select
“Vehicle”to display the
list of available options and select “Collision/
Detection Systems”.
Detecting the Pedestrian Ahead
FPB alerts and automatic braking will not
occur unless the FPB system detects a
pedestrian. When a nearby pedestrian is
detected in front of the vehicle, the
pedestrian ahead indicator will display
amber or white depending on the equipped
instrument cluster. See Instrument Cluster
0 97.
Front Pedestrian Alert
When the vehicle approaches a pedestrian
ahead too rapidly, the red FPB alert display
will flash on the windshield. Eight rapid
high-pitched beeps will sound from the
front. When this Pedestrian Alert occurs, the
brake system may prepare for driver braking
to occur more rapidly which can cause a
brief, mild deceleration. Continue to apply
the brake pedal as needed. Cruise control
may be disengaged when the Front
Pedestrian Alert occurs.
Automatic Braking
If FPB detects it is about to crash into a
pedestrian directly ahead, and the brakes
have not been applied, FPB may
automatically brake moderately or brake
hard. This can help to avoid some very low
speed pedestrian crashes or reduce
pedestrian injury. FPB can automatically
brake to detected pedestrians between
8 km/h (5 mph) and 80 km/h (50 mph).

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
198 Driving and Operating
Automatic braking levels may be reduced
under certain conditions, such as higher
speeds.
If this happens, Automatic Braking may
engage the Electric Parking Brake (EPB) to
hold the vehicle at a stop. Release the EPB.
A firm press of the accelerator pedal will
also release Automatic Braking and the EPB.
{Warning
FPB may alert or automatically brake the
vehicle suddenly in situations where it is
unexpected and undesired. It could falsely
alert or brake for objects similar in shape
or size to pedestrians, including shadows.
This is normal operation and the vehicle
does not need service. To override
Automatic Braking, firmly press the
accelerator pedal, if it is safe to do so.
Automatic Braking can be disabled through
vehicle personalization. To view available
settings for this feature, touch the Settings
icon on the infotainment home page. Select
“Vehicle” to display the list of available
options and select “Collision/Detection
Systems”.
{Warning
Using the Front Pedestrian Braking
system while towing a trailer could cause
you to lose control of the vehicle and
crash. Turn the system to Alert or Off
when towing a trailer.
Cleaning the System
If FPB does not seem to operate properly,
cleaning the outside of the windshield in
front of the rearview mirror may correct the
issue.
Side Blind Zone Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists drivers with
avoiding crashes that occur with moving
vehicles in the side blind zone (or spot)
areas. When the vehicle is in a forward gear,
the left or right side mirror display will light
up if a moving vehicle is detected in that
blind zone. If the turn signal is activated and
a vehicle is also detected on the same side,
the display will flash as an extra warning
not to change lanes. Since this system is
part of the Lane Change Alert (LCA) system,
read the entire LCA section before using this
feature.
Lane Change Alert (LCA)
If equipped, the LCA system is a
lane-changing aid that assists drivers with
avoiding lane change crashes that occur with
moving vehicles in the side blind zone (or
spot) areas or with vehicles rapidly
approaching these areas from behind. The
LCA warning display will light up in the
corresponding outside mirror and will flash
if the turn signal is on.
{Warning
LCA does not alert the driver to vehicles
outside of the system detection zones,
pedestrians, bicyclists, or animals. It may
not provide alerts when changing lanes
under all driving conditions. Failure to use
proper care when changing lanes may
result in injury, death, or vehicle damage.
Before making a lane change, always
check mirrors, glance over your shoulder,
and use the turn signals.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
Driving and Operating 199
LCA Detection Zones
1. SBZA Detection Zone
2. LCA Detection Zone
The LCA sensor covers a zone of
approximately one lane over from both
sides of the vehicle, or 3.5 m (11 ft). The
height of the zone is approximately between
0.5 m (1.5 ft) and 2 m (6 ft) off the ground.
The Side Blind Zone Alert (SBZA) warning
area starts at approximately the middle of
the vehicle and goes back 5 m (16 ft). Drivers
are also warned of vehicles rapidly
approaching from up to 70 m (230 ft) behind
the vehicle.
How the System Works
The LCA symbol lights up in the outside
mirrors when the system detects a moving
vehicle in the next lane over that is in theside blind zone or rapidly approaching that
zone from behind. A lit LCA symbol indicates
it may be unsafe to change lanes. Before
making a lane change, check the LCA
display, check mirrors, glance over your
shoulder, and use the turn signals.
Left Outside Mirror
DisplayRight Outside Mirror Display
When the vehicle is started, both outside
mirror LCA displays will briefly come on to
indicate the system is operating. When the
vehicle is in a forward gear, the left or right
outside mirror display will light up if a
moving vehicle is detected in the next lane
over in that blind zone or rapidly
approaching that zone. If the turn signal is
activated in the same direction as a
detected vehicle, this display will flash as an
extra warning not to change lanes.
LCA can be disabled. When you disable LCA,
Side Blind Zone Alert is also disabled.To view
available settings from the infotainment screen, touch Settings > Vehicle >
Collision/Detection Systems. If LCA is
disabled by the driver, the LCA mirror
displays will not light up.
When the System Does Not Seem to
Work Properly
The LCA system requires some driving for
the system to calibrate to maximum
performance. This calibration may occur
more quickly if the vehicle is driving on a
straight highway road with traffic and
roadside objects (e.g., guardrails, barriers).
LCA displays may not come on when
passing a vehicle quickly, for a stopped
vehicle, or when towing a trailer. The LCA
detection zones that extend back from the
side of the vehicle do not move further back
when a trailer is towed. Use caution while
changing lanes when towing a trailer. LCA
may alert to objects attached to the vehicle,
such as a trailer, bicycle, or object extending
out to either side of the vehicle. Attached
objects may also interfere with the
detection of vehicles. This is normal system
operation; the vehicle does not need service.
LCA may not always alert the driver to
vehicles in the next lane over, especially in
wet conditions or when driving on sharp

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
298 Customer Information
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 298
Customer Assistance Offices . . . . . . . . . . 300
Customer Assistance for TextTelephone (TTY) Users . . . . . . . . . . . . . . . 300
Online Account . . . . . . . . . . . . . . . . . . . . . . . 300
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301
Roadside Assistance Program . . . . . . . . . . 301
Scheduling Service Appointments . . . . . . 303
Courtesy Transportation Program . . . . . 303
Collision Damage Repair . . . . . . . . . . . . . . 304
Publication Ordering Information . . . . . . 306
Radio Frequency Statement . . . . . . . . . . . 306
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . 306
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . 307
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . 307
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . 308
Event Data Recorders . . . . . . . . . . . . . . . . . 308
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Infotainment System . . . . . . . . . . . . . . . . . . 309Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Buick. Normally, any
concerns with the sales transaction or the
operation of the vehicle will be resolved by
your dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call 1-800-521-7300. In Canada, contact
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English) or
1-800-263-7854 (French).

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
Customer Information 309
OnStar
If the vehicle is equipped with OnStar and
has an active service plan, additional data
may be collected and transmitted through
the OnStar system. This includes information
about the vehicle’s operation; collisions
involving the vehicle; the use of the vehicle
and its features, including infotainment; and
the location and approximate GPS speed of
the vehicle. Refer to the OnStar Terms and
Conditions and Privacy Statement on the
OnStar website.
SeeOnStar Additional Information 0312.
Infotainment System
If the vehicle is equipped with a navigation
system as part of the infotainment system,
use of the system may result in the storage
of destinations, addresses, telephone
numbers, and other trip information. See the
infotainment section for information on
stored data and for deletion instructions.