Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
302 Customer Information
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Buick reserve the right to
make any changes or discontinue the
Roadside Assistance program at any time
without notification.
General Motors North America and Buick
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway:
Tow to the nearest Buick dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to
7 liters. Propane and other fuels are not
provided through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
OnStar 311
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
Index 323
HeaterEngine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144, 146
High-Beam On Light . . . . . . . . . . . . . . . . . . . . . 108
High-Speed Operation . . . . . . . . . . . . . . . . . . . 254
Hill and Mountain Roads . . . . . . . . . . . . . . . . 156
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . . . .174
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
How to Wear Seat Belts Properly . . . . . . . . . 49
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144, 146
I
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . . . 162
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Indicator Auto Stop . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Pedestrian Ahead . . . . . . . . . . . . . . . . . . . . . . 106
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . . . . . 105
Indicators Warning Lights and Gauges . . . . . . . . . . . . . 96
Infants and Young Children, Restraints . . . . 67
Information Publication Ordering . . . . . . . . . . . . . . . . . . . 306
Infotainment Using the System . . . . . . . . . . . . . . . . . . . . . . 126
Infotainment System . . . . . . . . . . . . . . . . . . . . 309 Inspection
Multi-Point Vehicle . . . . . . . . . . . . . . . . . . . . 288
Instrument Cluster . . . . . . . . . . . . . . . . . . . . . . . . 97
Instrument Panel Overview . . . . . . . . . . . . . . . . .5
Interior Rearview Mirrors . . . . . . . . . . . . . . . . . . 31
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 2, 124
J
Jump Starting - North America . . . . . . . . . . . . . . . 270
K
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Remote Operation . . . . . . . . . . . . . . . . . . . . . . 10
L
Labeling, Tire Sidewall . . . . . . . . . . . . . . . . . . . 249
LampsCourtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Daytime Running (DRL) . . . . . . . . . . . . . . . . . 119
Dome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Exterior Controls . . . . . . . . . . . . . . . . . . . . . . . . 117
Exterior Lighting Battery Saver . . . . . . . . 123
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
High/Low Beam Changer . . . . . . . . . . . . . . . 118
Malfunction Indicator (CheckEngine) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . 109 Lamps (cont'd)
Reading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Lane Keep Assist Light . . . . . . . . . . . . . . . . . . . . . . 105
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . 51
LATCH System Replacing Parts after a Crash . . . . . . . . . . . 77
LATCH, Lower Anchors and Tethers for Children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Lighting Entry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Illumination Control . . . . . . . . . . . . . . . . . . . 120
LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Lights Adaptive Cruise Control . . . . . . . . . . . . . . . . 109
Airbag Readiness . . . . . . . . . . . . . . . . . . . . . . 100
All-Wheel-Drive . . . . . . . . . . . . . . . . . . . . . . . . 105
Antilock Brake System (ABS)Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Automatic Emergency Braking (AEB) Disabled . . . . . . . . . . . . . . . . . . . . . . . 105
Brake System Warning . . . . . . . . . . . . . . . . 103
Charging System . . . . . . . . . . . . . . . . . . . . . . 101
Check Engine (Malfunction Indicator) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102