
5107-2. Steps to take in an emergency
“LOW” line
5 Add coolant if necessary.
Water can be us ed in an emer-
gency if engine coolant is unavail-
able.
6 Start the hybrid system and 
turn the air conditioning sys-
tem on to check that the radi-
ator cooling fan operates and 
to check for coolant leaks 
from the radiator or hoses.
The fan operates when the air con-
ditioning system is turned on imme-
diately after a cold start. Confirm 
that the fan is op erating by check-
ing the fan sound and air flow. If it is 
difficult to check th ese, turn the air 
conditioning system on and off 
repeatedly. (The f an may not oper-
ate in freezing temperatures.)
7 If the fan is not operating:
Stop the hybrid system 
immediately and contact your 
Toyota dealer.
If the fan is operating:
Have the vehicle inspected at 
the nearest Toyota dealer.
8 Check if “Engine Coolant 
Temp High Stop in a Safe 
Place See Owner’s Manual” 
is shown on the multi-infor-
mation display.
If the message does not disappear: 
Stop the hybrid system and contact 
your Toyota dealer.
If the message is not displayed: 
Have the vehicle inspected at the 
nearest Toyota dealer.
■If “Hybrid System Over-
heated Output Power 
Reduced” is shown on the 
multi-information display
1 Stop the vehicle in a safe 
place.
2 Stop the hybrid system and 
carefully lift the hood.
3 After the hybrid system has 
cooled down, inspect the 
hoses and radiator core (radi-
ator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, 
immediately contact your Toyota 
dealer.
4The coolant level is satisfac-
tory if it is between the 
C
A
B 

5117-2. Steps to take in an emergency
7
When trouble arises
“FULL” and “LOW” lines on 
the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emer-
gency if power control unit coolant 
is unavailable.
6After stopping the hybrid sys-
tem and waiting for 5 minutes 
or more, start the hybrid sys-
tem again and check for the 
multi-information display.
If the message does not disappear: 
Stop the hybrid system and contact 
your Toyota dealer.
If the message is not displayed: 
The hybrid system temperature has 
dropped and the vehicle may be 
driven normally.
However, if the message appears 
again frequently, contact your  Toyota dealer.
A
B
C
WARNING
■When inspecting under the 
hood of your vehicle
Observe the following precau-
tions.
Failure to do so may result in seri-
ous injury such as burns.
●If steam is seen coming from 
under the hood, do not open the 
hood until the steam has sub-
sided. The engine compart-
ment may be very hot.
●After the hybrid system has 
been turned off , check that the 
“READY” indicator is off.
When the hybrid system is oper-
ating, the gasoline engine may 
automatically start, or the cool-
ing fan may suddenly operate 
even if the gasoline engine 
stops. Do not touch or approach 
rotating parts such as the fan, 
which may lead to fingers or 
clothing (especially a tie, a scarf 
or a muffler) getting caught, 
resulting in serious injury.
●Do not loosen the coolant reser-
voir cap while the hybrid system 
and radiator are hot.
High temperature steam or 
coolant could spray out.
NOTICE
■When adding engine/power 
control unit coolant
Add coolant slowly after the 
hybrid system has cooled down 
sufficiently. Adding cool coolant to 
a hot hybrid system too quickly 
can cause damage to the hybrid 
system. 

5127-2. Steps to take in an emergency
1Stop the hybrid system. Set 
the parking brake and shift 
the shift lever to P.
2 Remove the mud, snow or 
sand from around the stuck 
tire.
3 Place wood, stones or some 
other material to help provide 
traction under the tires.
4 Restart the hybrid system
5 Shift the shift lever to D or R 
and release the parking 
brake. Then, while exercising 
caution, depress the acceler-
ator pedal.
■When it is difficult to free the 
vehicle
Press   to turn off TRAC. 
(  P.337)
NOTICE
■To prevent damage to the 
cooling system
Observe the following precau-
tions:
●Avoid contaminating the coolant 
with foreign matter (such as 
sand or dust, etc.).
●Do not use any coolant additive.
If the vehicle becomes 
stuck
Carry out the following pro-
cedures if the tires spin or 
the vehicle becomes stuck 
in mud, dirt or snow:
Recovering procedure 

567What to do if... (Troubleshooting)
porary way. (P.503)
 Is the 12-volt battery dis-
charged? ( P.504)
 Is the power switch in ON?
If you cannot release the shift 
lever by depressing the brake 
pedal with the power switch in 
ON ( P.243)
 Is the window lock switch 
pressed?
The power window except for 
the one at the driver’s seat 
cannot be operated if the win-
dow lock switch is pressed. 
( P.204)
 The auto power off function 
will be operated if the vehicle 
is left in ACC or ON (the 
hybrid system is not operat-
ing) for a period of time. 
( P.238)
 The seat belt reminder light is 
flashingAre the driver and the passengers 
wearing the seat belts? ( 
P.471)
The parking brake indicator is 
on
Is the parking br ake released? 
( 
P.246)
Depending on the situation, 
other types of warning buzzer 
may also sound. ( P.464, 475)
 Did anyone inside the vehicle 
open a door during setting the 
alarm?
The sensor detects it and the 
alarm sounds. ( P.89)
To stop the alarm,  turn the power 
switch to ON or start the hybrid sys-
tem.
 Is the message displayed on 
the multi-information display?
Check the message on the 
multi-information display. 
( P.475)
 When a warning light turns on 
or a warning message is dis-
played, refer to P.464, 475.
The  shift  lever  cannot  be
shifted from P even if you
depress the brake pedal
The windows do not open
or  close  by  operating  the
power window switches
The  power  switch  is
turned off automatically
A  warning  buzzer  sounds
during driving
An alarm is activated and
the  horn  sounds  (if
equipped)
A  warning  buzzer  sounds
when leaving the vehicle
A  warning  light  turns  on
or  a  warning  message  is
displayed 

572Alphabetical Index
Memory recall function ......... 181
Power easy access system .. 179
Driving support system informa- tion display ........................... 110
Dynamic radar cruise control  with full-speed rangeFunction ............................... 291
Warning message ................ 475
E
ECB (Electronically Controlled  Brake System) ...................... 335
Eco drive mode ...................... 334
EDR (Event data recorder)......... 8
E-Four (Electronic On-Demand  AWD system) ........................ 336
Elapsed time ........................... 111
Electric motor Location.................................. 79
Specification ......................... 518
Electric Power Steering (EPS) Function ............................... 336
Warning light ........................ 466
Electronically Controlled Brake  System (ECB) ....................... 335
Electronic key Battery-saving function......... 166
If the electronic key does not operate properly ................. 502
Replacing the battery ........... 444
Emergency, in case of If a warning buzzer sounds .. 464
If a warning light turns on ..... 464
If a warning message is dis-played................................. 475
If the 12-volt battery is dis- charged .............................. 504
If the electronic key does not  operate properly ................. 502
If the fuel filler door cannot be  opened ............................... 501
If the hybrid sy stem will not start ...........................................499
If the vehicle is submerged or  water on the road is rising ..458
If you have a flat tire .....480, 490
If you lose your keys.............500
If you think something is wrong ...........................................463
If your vehicle becomes stuck ...........................................512
If your vehicle has to be stopped  in an emergency .................457
If your vehicle needs to be towed ...........................................460
If your vehicle ove rheats ......509
Emergency flashers ...............456
Energy monitor .......................122
Engine Compartment........................413
Hood .....................................410
Identification number ............518
Engine coolant Capacity ...............................520
Checking ..............................416
Preparing and checking before winter ..................................344
Warning light ........................465
Engine coolant temperature  gauge ...............................97, 101
Engine oil Capacity ...............................519
Checking ..............................413
Preparing and checking before winter ..................................344
Warning light ........................465
Engine oil maintenance data .415
Enhanced Vehicle Stability Con- trol (Enhanced VSC ) .............336
Enhanced VSC (Enhanced Vehi- cle Stability Control).............336
EPS (Electric Po wer Steering)
Function................................336
Warning light ........................466 

574Alphabetical Index
Heated steering wheel ........... 361
HeatersFront automatic air conditioning system ................................ 348
Heated steering wheel ......... 361
Outside rear view mirrors ..... 350
Rear automatic air conditioning  system ................................ 358
Seat heaters ......................... 361
High mounted stoplight Replacing light bulbs ............ 448
Hill-start assist control .......... 336
Hood ........................................ 410
Hooks Cargo hooks ......................... 372
Coat hooks ........................... 388
Grocery bag hooks ............... 387
Retaining hooks (floor mat) .... 32
Horn ......................................... 187
Hybrid battery (tr action battery)
Location.................................. 83
Specification ......................... 519
Hybrid battery (traction battery)  air intake vents ............... 85, 440
Hybrid battery (traction battery)  air intake vents and filters ... 440
Hybrid battery air  vent ............. 85
Hybrid system .......................... 79 ACC...................................... 237
Acoustic Vehicle Alerting System............................................. 81
Emergency shut off system .... 86
Energy monitor/consumption  screen ................................ 122
EV drive mode...................... 239
High voltage components....... 83
How to start the hybrid system ........................................... 234
Hybrid battery (traction battery)  air vents.............................. 440
Hybrid Electric Vehicle driving  tips...................................... 342 Hybrid System Indicator .97, 101
Hybrid system precautions .....83
If the hybrid sys
tem will not start
...........................................499
If your vehicle has to be stopped  in an emergency .................457
Ignition switch (power switch) ...........................................234
Overheating ..........................509
Power (ignition) switch .........234
Regenerative braking .............80
Starting the hybrid system ....234
Hybrid System I ndicator .98, 102, 
121
Hybrid transmissio n ...............241
S mode .................................244
I
I/M test .....................................406
Identification Engine ..................................518
Vehicle..................................517
Ignition switch (power switch) ...............................................234Auto power off fun ction.........238
Changing the power switch  modes.................................237
If your vehicle has to be stopped  in an emergency .................457
Starting the hybrid system ....234
Illuminated entry system .......365
Immobilizer system ..................88
Indicators ..................................94
Initialization Items to initialize ...................551
Maintenance .........................403
Oil maintenance ...................415
Tire pressure warning system...........................................427
Inside rear view m irror ...187, 189
Instrument panel light control99,  103 

Alphabetical Index579
Inside rear view mirror.......... 188
Intuitive parking assist .......... 312
LTA (Lane Tracing Assist).... 278
Parking Support Brake function (rear-crossing vehicles) ...... 304
Parking Support Brake function  (static objects) .................... 312
Rain-sensing windshield wipers ........................................... 259
RCTA (Rear Cross Traffic Alert) ........................................... 304
Toyota Safety Sense ............ 265
Service plug .............................. 83
Service reminder message .... 403
Shift lever ................................ 241 If the shift lever cannot be shifted from P................................. 243
Shift lock system .................... 243
Shopping bag hooks .............. 387
Side airbags .............................. 41
Side auxiliary box ................... 372
Side marker lights Light switch .......................... 251
Replacing light bulbs ............ 448
Side mirrors ............................ 199 Adjustment ........................... 199
BSM (Blind Spot Monitor)..... 303
Folding ................................. 200
Heaters................................. 350
Linked mirror function when reversing ............................ 200
Side turn signal lights Replacing light bulbs ............ 448
Turn signal lever................... 245
Side windows ...... ................... 202
Sliding doors Canceling the power sliding door system ................................ 148
Hands Free Power  Sliding doors
........................................... 141
Keyless entry........................ 138
Power sliding doors .............. 137 Sliding door child-protectors .142
Wireless remote control........139
Smart key system ...................165 Antenna location...................165
Entry functions......132, 138, 151
Starting the hybrid system ....234
Warning message . ...............475
Snow tires ...............................344
Spare tire Storage location ...................490
Spark plug ...............................520
Specifications .........................516
Speedometer .....................97, 101
Sport mode..............................334
Steering wheel Adjustment ...........................186
Heated steering wheel..........361
Meter control switches..........105
Stop lights Replacing light bulbs ............448
Storage feature .. .....................366
Storage precaution s ...............367
Stuck If the vehicle becomes stuck 512
Suggestion functi on ...............117
Sunshade ........................205, 385
Sun visors ...............................374
Switches “ODO TRIP” switch .........99, 103
“SOS” button ..........................75
Automatic High  Beam switch 253
Brake hold switch .................249
BSM (Blind Spot M onitor) .....303
Digital Rear-view Mirror control  switches..............................189
Door lock switch ...................135
Driving mode select switch ...334
Driving position memory  switches..............................179
Dynamic radar cruise control  with full-speed range ..........292
Emergency flashers switch...456