
3855-4. Using the other interior features
5
Interior features
Pull up the tab of the sun-
shade and hook the shade on
using the anchors.
To retract the sunshade, unhook
the sunshade and retract it slowly.
NOTICE
■Conditions in which the func-
tion may not operate cor-
rectly
In the following conditions, it may
not operate correctly
●The portable device is fully
charged
●There is foreign matter between
the charge area and portable
device
●The temperature of the portable
device gets higher from
charging
●The charging surface of the por-
table device is facing up
●The placement of the portable
device is out of alignment with
the charge area
●Near a TV tower, electric power
plant, gas station, radio station,
large display, airport or other
facility that generates strong
radio waves or electrical noise
●When the electronic key is in
contact with, or is covered by
the following metallic objects
• Cards to which aluminum foil is attached
• Cigarette boxes that have alu- minum foil inside
• Metallic wallets or bags
• Coins
• Hand warmers made of metal
• Media such as CDs and DVDs
●When other wireless keys (that
emit radio waves) are being
used nearby
In addition, excluding the above-
mentioned, when the charger
does not perform normally or the
operation display lamp is flashing
continuously, it is considered that
the wireless char ger is malfunc-
tioning. Contact authorized
Toyota dealer.
■To prevent failure or damage
to data
●Do not bring magnetic cards,
such as credit cards, or mag-
netic recording media, etc.,
close to the charger while
charging, otherwise, data may
disappear under the influence of
magnetism. Also, do not bring
precision instruments such as
wrist watches, etc., close to the
charger, as such objects may
break.
●Do not leave portable devices in
the cabin. The temperature
inside the cabin may become
high, when under the sun, and
cause damage to the device.
■To prevent 12-volt battery dis-
charge
When the hybrid system is
stopped, do not use the wireless
charger for a long time.
Sunshades
A

4196-3. Do-it-yourself maintenance
6
Maintenance and care
The 12-volt battery is located in
the right-hand side of luggage
compartment.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. How-
ever, the hybrid system will oper-
ate normally from the second attempt.
●The power switch mode is
recorded by the vehicle. If the 12-
volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 1
2-volt battery was dis-
connected. Make sure to turn off
the power switch before discon-
nect the 12-volt battery. Take
extra care when connecting the
12-volt battery if the power switch
mode prior to discharge is
unknown.
If the hybrid system will not start
even after multiple attempts at all
methods above, contact your
Toyota dealer.12-volt battery
Location
WARNING
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosive sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or
serious injury, take the following
precautions while working on or
near the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.
●Wear protective safety glasses
when working near the 12-volt
battery.
●Keep children away from the
12-volt battery.

4206-3. Do-it-yourself maintenance
Remove the cover.
Make sure that the 12-volt bat-
tery terminals are not corroded
and that there are no loose con-
nections, cracks, or loose
clamps.
WARNING
■Where to safely charge the
12-volt battery
Always charge the 12-volt battery
in an open area. Do not charge
the 12-volt battery in a garage or
closed room where there is insuf-
ficient ventilation.
■Emergency measures regard-
ing electrolyte
●If electrolyte gets in your eyes
Flush your eyes with clean water
for at least 15 minutes and get
immediate medical attention. If
possible, continue to apply water
with a sponge or cloth while trav-
eling to the nearest medical facil-
ity.
●If electrolyte gets on your skin
Wash the affected area thor-
oughly. If you feel pain or burning,
get medical attention immediately.
●If electrolyte gets on your
clothes
It can soak through clothing on to
your skin. Immediately take off the
clothing and follow the procedure
above if necessary.
●If you accidentally swallow elec-
trolyte
Drink a large quantity of water or
milk. Get emergency medical
attention immediately.
■When replacing the 12-volt
battery
Use a 12-volt battery designed for
this vehicle. Failure to do so may
cause gas (hydrogen) to enter the
passenger compartment, causing
a fire or explosion.
For replacement of the 12-volt
battery, contact your Toyota
dealer.
■When there is insufficient 12-
volt battery fluid
Do not use if ther e is insufficient
fluid in the 12-volt battery. There
is a possible danger that the 12-
volt battery may explode.
NOTICE
■When recharging the 12-volt
battery
Never recharge t he 12-volt bat-
tery while the hybrid system is
operating. Also, be sure all acces-
sories are turned off.
Removing the 12-volt bat-
tery cover
Exterior

4647-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Brake system warning light
■Charging system warning light*
*: This light illuminates on the mu lti-information display with a message.
If a warning light turns on or a warning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunc-
tion in the system. However, if this continues to occur, have
the vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
(Red)
(Canada)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and
contact your Toyota dealer. Continuing to drive
the vehicle may be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The parking brake system;
The regenerative braking system; or
The electronically controlled brake system
Have the vehicle insp ected by your Toyota
dealer immediately.
Warning lightDetails/Actions
Indicates a malfunction in the vehicle’s charging sys-
tem
Immediately stop the vehicle in a safe place and
contact your Toyota dealer.

4777-2. Steps to take in an emergency
7
When trouble arises
instructions (P.512).
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Have the vehicle
inspected by your Toyota dealer
immediately.
• “Smart Key System Malfunction”
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc-
tion”
• “Accelerator Syst em Malfunction”
●If any of the following messages
are shown on the multi-informa-
tion display, it may indicate a mal-
function. Immediately stop the
vehicle and contact your Toyota
dealer.
•“Braking Power Low”
• “12-Volt Battery Charging System Malfunction”
• “Oil Pressure Low”
●If any of the following messages
are shown on the multi-informa-
tion display, the vehicle may have
run out of fuel. Stop the vehicle in
a safe place and, if the fuel level is
low, refuel the vehicle.
• “Hybrid System Stopped”
• “Engine Stopped”
●If “Low Auxiliary Battery See
Owner’s Manual” is shown
• When the display goes off after
several seconds
*:
Maintain the hybri d system opera-
tion for more than 15 minutes and
charge the 12- volt battery.
• When the display does not go off:
Start up the hybrid system using the
procedures for “If the 12-volt battery
is discharged” ( P.504)
*: Displays for about 6 seconds
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore, perform the follo
wing correction
procedure.
• Cleaning the hybrid battery (trac-
tion battery) air intake vents
(
P.440)
If the warning message is shown
even if the vents are cleaned,
have the vehicle inspected by
your Toyota dealer.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low.
Check the level o f the engine oil,
and add engine oil if necessary.
This message may be displayed if
the vehicle is stopped on a slope.
Move the vehicle to a level surface
and check if the message disap-
pears.
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Hybrid System Overheated
Output Power Reduced” is
shown
The message may be shown when
driving under severe operating con-
ditions. (For example, when driving
up a long steep hill or driving up a
steep hill in reverse.)
Coping method: P.512
■If “Traction Battery Needs to be
Protected Refrain from the Use
of N Position” is shown
This message may be displayed
when the shift lever is in N.
As the hybrid battery (traction bat-
tery) can not be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.

4797-2. Steps to take in an emergency
7
When trouble arises
the message is resolved. ( P.268,
464)
●PCS (Pre-Collis ion System)
●LTA (Lane Tracing Assist)
●Dynamic radar cruise control with
full-speed range
■If “Maintenance Required
Soon” is shown
Indicates that all maintenance
according to the driven distance on
the maintenance schedule
* should
be performed soon.
Comes on approximately 4500
miles (7200 km) after the message
has been reset.
If necessary, perform maintenance.
Please reset the message after the
maintenance is performed.
( P.403)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Maintenance Required Visit
Your Dealer” is shown
Indicates that all maintenance is
required to correspond to the driven
distance on the maintenance sched-
ule
*.
Comes on approximately 5000
miles (8000 km) after the message
has been reset. (The indicator will
not work properly unless the mes-
sage has been reset.)
Perform the necessary mainte-
nance. Please reset the message
after the maintenance is performed.
( P.403)
*: Refer to the separate “Scheduled
Maintenance Guide” or “Owner’
Manual Supplement” for the main-
tenance interval applicable to your
vehicle.
■If “Oil Maintenance Required
Soon” is displayed
Indicates that the engine oil should
be scheduled to be changed.
Check the engine oil and change it if
necessary.
After changing the engine oil, make
sure to reset t he message.
( P.415)
■If “Oil Maintenance Required
Visit Your Dealer” is displayed
Indicates that the engine oil should
be changed.
Check and change the engine oil
and oil filter by yo ur Toyota dealer.
After changing the engine oil, make
sure to reset t he message.
(
P.415)
■Warning buzzer
P.471
NOTICE
■“High Power Consumption
Power to Climate Temporar-
ily Limited” is frequently
shown
There is a possible malfunction
relating to the charging system or
the 12-volt battery may be deteri-
orating. Have the vehicle
inspected by your Toyota dealer.
■If “Low Auxiliary Battery See
Owner’s Manual” is displayed
frequently
The 12-volt battery may have
deteriorated.
As the battery may discharge in
this state when left unattended,
have the battery inspected by
your Toyota dealer.

5067-2. Steps to take in an emergency
recharge the 12-volt battery
of your vehicle.
6 Maintain the engine speed of
the second vehicle and start
the hybrid system of your
vehicle by turning the power
switch to ON.
7 Make sure the “READY” indi-
cator comes on. If the indica-
tor light does not come on,
contact your Toyota dealer.
8 Once the hybrid system has
started, remove the jumper
cables in the exact reverse
order from which they were
connected.
9 Close the exclusive jump
starting terminal cover, and
reinstall the fuse box cover to
its original position.
Once the hybrid system starts,
have the vehicle inspected at
your Toyota dealer as soon as
possible.
■Starting the hybrid system
when the 12-volt battery is dis-
charged
The hybrid system cannot be
started by push-starting.
■To prevent 12-vol t battery dis-
charge
●Turn off the headlights and the
audio system while the hybrid sys-
tem is off.
●Turn off any unnec essary electri-
cal components when the vehicle
is running at a low speed for an
extended period, such as in heavy
traffic.
■When the 12-volt battery is
removed or discharged
●Information stored in the ECU is
cleared. When the 12-volt battery
is depleted, have the vehicle
inspected at you r Toyota dealer.
●Some systems may require initial-
ization. (P.551)
■When removing the 12-volt bat-
tery terminals
When the 12-volt battery terminals
are removed, the information stored
in the ECU is cleared. Before
removing the 12- volt battery termi-
nals, contact your Toyota dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt
battery will discha rge gradually even
when the vehicle i s not in use, due
to natural dischar ge and the drain-
ing effects of certain electrical appli-
ances. If the vehicle is left for a long
time, the 12-volt battery may dis-
charge, and the hybrid system may
be unable to start. (The 12-volt bat-
tery recharges automatically while
the hybrid system is operating.)
■When recharging or replacing
the 12-volt battery
●In some cases, it may not be pos-
sible to unlock the doors using the
smart key system when the 12-
volt battery is discharged. Use the
wireless remote c ontrol or the
mechanical key to lock or unlock
the doors.
●The hybrid syste m may not start
on the first attemp t after reinstall-
ing the 12-volt battery. In that
case, start the hybrid system in
the same manner as when the
electronic key does not operate
properly ( P.503). This is not a
malfunction, as the hybrid system
will start normally on the second
attempt.
●The power switch mode is memo-
rized by the vehicle. When the 12-
volt battery is reconnected, the
system will return to the mode it

5087-2. Steps to take in an emergency
WARNING
●Do not smoke, use matches,
cigarette lighters or allow open
flame near the 12-volt battery.
■12-volt battery precautions
The 12-volt battery contains poi-
sonous and corrosi ve acidic elec-
trolyte, while related parts contain
lead and lead compounds.
Observe the following precautions
when handling the 12-volt battery:
●When working with the 12-volt
battery, always wear safety
glasses and take care not to
allow any battery fluids (acid) to
come into contact with skin,
clothing or the vehicle body.
●Do not lean over the 12-volt bat-
tery.
●In the event that battery fluid
comes into contact with the skin
or eyes, immediately wash the
affected area with water and
seek medical attention.
Place a wet sponge or cloth
over the affected area until
medical attention can be
received.
●Always wash your hands after
handling the 12-volt battery sup-
port, terminals, and other bat-
tery-related parts.
●Do not allow child ren near the
12-volt battery.
■After recharging the 12-volt
battery
Have the 12-volt battery
inspected at your Toyota dealer
as soon as possible.
If the 12-volt battery is deteriorat-
ing, continued use may cause the
12-volt battery to emit a malodor-
ous gas, which may be detrimen-
tal to the health of passengers.
■When replacing the 12-volt
battery
●For information regarding 12-
volt battery rep lacement, con-
tact your Toyota dealer.
●After exchanging, securely
attach the exhaust hose and
exhaust hole plug to the
exhaust hole of the exchanged
12-volt battery. If not properly
installed, gases (hydrogen) may
leak into the vehicle interior, and
there is the po ssible danger of
the gas igniting and exploding.
NOTICE
■When handling jumper cables
When connecting the jumper
cables, ensure that they do not
become entangled in the cooling
fan, etc.
■To prevent damaging the
vehicle
The exclusive jump starting termi-
nal is to be used when charging
the 12-volt battery from another
vehicle in an emergency. It cannot
be used to jump start another
vehicle.