Page 562 of 718
5608-2. Steps to take in an emergency
Jack
Spare tire
Towing eyelet
Jack handle
Wheel nut wrench
Location of the spare tire, jack and tools
A
B
C
D
E
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may
cause the vehicle to suddenly fall off the jack, leading to death or serious injury.
●Do not use the tire jack for any pur-pose other than replacing tires or installing and removing tire chains.
●The equipped jack can only be used with your vehicle. Do not use
it with other vehicles.
●And do not use jacks from other
vehicles with your vehicle.
●Put the jack properly in its jack
point.
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561
8
8-2. Steps to take in an emergency
When trouble arises
1 Open the deck board.
( P.449).
2 Unhook the tightening strap and
take out the jack from the deck
under tray.
After taking out the jack, hold it in place
by attaching the rubber band temporar- ily to the hole shown in the illustration.
To store the jack, rotate the jack and
tighten until it no longer moves. Insert it into the deck under tray and then
secure it in place with a rubber band.
Take out the tools.
1 Take out the deck under tray.
WARNING
●Do not put any part of your body under the vehicle while it is sup-
ported by the jack.
●Do not start the hybrid system or
drive the vehicle while the vehicle is supported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Stop the vehicle on firm, flat and level ground, firmly set the parking
brake and shift the shift lever to P. Block the wheel diagonally opposite to the one being changed if neces-
sary.
●When lowering the vehicle, make
sure that there is no-one near the vehicle. If there are people nearby, warn them vocally before lowering.
Taking out the jack
Taking out the tools
Taking out the spare tire
Page 564 of 718
5628-2. Steps to take in an emergency
2Loosen the center fastener that
secures the spare tire, and then
take out the spare tire.
1 Chock the tires.
2 Slightly loosen the wheel nuts
(one turn).
3 Turn the tire jack portion by
hand until the notch of the jack
is in contact with the jack point.
The jack point guides are located under the rocker panel. They indicate the jack
point positions.
WARNING
■When storing the spare tire
Be careful not to catch fingers or
other body parts between the spare tire and the body of the vehicle.
Replacing a flat tire
Flat tireWheel chock positions
Front left-
hand side
Behind the rear right-
hand side tire
Front right-
hand side
Behind the rear left-hand
side tire
Rear left-
hand side
In front of the front right-
hand side tire
Rear right-
hand side
In front of the front left-
hand side tire
Flat tireWheel chock positions
A
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563
8
8-2. Steps to take in an emergency
When trouble arises
4 Assemble the jack handle and
the wheel nut wrench as shown
in the illustration.
5 Raise the vehicle until the tire is
slightly raised off the ground.
6 Remove all the wheel nuts and
the tire.
When resting the tire on the ground,
place the tire so that the wheel design faces up to avoid scratching the wheel surface.
1 Remove any dirt or foreign mat-
ter from the wheel contact sur-
face.
WARNING
■Replacing a flat tire
●Do not touch the disc wheels or the
area around the brakes immedi- ately after the vehicle has been driven.
After the vehicle has been driven the disc wheels and the area around the brakes will be extremely
hot. Touching these areas with hands, feet or other body parts while changing a tire, etc. may
result in burns.
●Failure to follow these precautions
could cause the wheel nuts to loosen and the tire to fall off, result-ing in death or serious injury.
• Have the wheel nuts tightened with a torque wrench to 103 N•m (10.5
kgf•m, 76 ft•lbf) as soon as possible after changing wheels.
• If there are any cracks or deforma- tions in the bolt screws, nut threads or bolt holes of the wheel, have the
vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
• When installing the wheel nuts, be sure to install them with the tapered
ends facing inward.
●For vehicles with power back door:
In cases such as when replacing tires, make sure to turn off the power back door system ( P.251).
Failure to do so may cause the back door to operate unintentionally if the power back door switch is
accidentally touched, resulting in hands and fingers being caught and injured.
Installing the spare tire
Page 566 of 718

5648-2. Steps to take in an emergency
If foreign matter is on the wheel contact
surface, the wheel nuts may loosen while the vehicle is in motion, causing the tire to come off.
2 Install the spare tire and loosely
tighten each wheel nut by hand
by approximately the same
amount.
Turn the wheel nuts until the washers
come into contact with the disc
wheel .
3 Lower the vehicle.
4 Firmly tighten each wheel nut
two or three times in the order
shown in the illustration.
Tightening torque: 103 N•m (10.5 kgf•m, 76 ft•lbf)
5 Stow the flat tire, tire jack and all
tools.
■The compact spare tire
●The compact spare tire is identified by the label “TEMPORARY USE ONLY”
on the tire sidewall. Use the compact spare tire temporar-ily, and only in an emergency.
●Make sure to check the tire inflation pressure of the compact spare tire.
( P.591)
■When using the compact spare tire
As the compact spare tire is not equipped with a tire pressure warning
valve and transmitter, low inflation pres- sure of the spare tire will not be indi-cated by the tire pressure warning
system. Also, if you replace the compact spare tire after the tire pressure warning light comes on, the light remains on.
■When the compact spare tire is
attached
The vehicle height may become lower when driving with the compact spare tire
compared to when driving with standard tires.
A
B
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567
8
8-2. Steps to take in an emergency
When trouble arises
WARNING
■When using the compact spare tire
●Remember that the compact spare tire provided is specifically designed for use with your vehicle.
Do not use your compact spare tire on another vehicle.
●Do not use more than one compact spare tire simultaneously.
●Replace the compact spare tire with a standard tire as soon as possible.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-ing operations that cause sudden
engine braking.
■When the compact spare tire is
attached
The vehicle speed may not be cor- rectly detected, and the following sys-
tems may not operate correctly:
• ABS & Brake assist
• VSC/Trailer Sway Control
•TRC
• Cruise control (if equipped)
• Dynamic radar cruise control with full-speed range (if equipped)
• PCS (Pre-Collision System) (if equipped)
• EPS
• LTA (Lane Tracing Assist) (if
equipped)
• Tire pressure warning system
• AHB (Automatic High Beam) (if equipped)
• BSM (if equipped)
• RCTA (if equipped)
• PKSB (if equipped)
• Toyota parking assist-sensor
• Rear view monitor system (if
equipped)
• Panoramic view monitor (if
equipped)
• Toyota parking assist monitor (if
equipped)
• Navigation system (if equipped)
Also, not only can the following sys- tem not be utilized fully, but it may
actually negatively affect the drive- train components:
• E-Four (Electronic On-Demand
AWD system)
■Speed limit when using the com-
pact spare tire
Do not drive at speeds in excess of 80 km/h (50 mph) when a compact spare
tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds.
Failure to observe this precaution may lead to an accident causing death or serious injury.
■After using the tools and jack
Before driving, make sure all the tools
and jack are securely in place in their storage location to reduce the possi-bility of personal injury during a colli-
sion or sudden braking.
NOTICE
■Be careful when driving over bumps with the compact spare
tire installed on the vehicle
The vehicle height may become lower when driving with the compact spare
tire compared to when driving with standard tires. Be careful when driv-ing over uneven road surfaces.
Page 570 of 718

5688-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
The AC charging cable may be
attached to the vehicle.
( P.135)
The electronic key may not be
functioning properly. ( P.571)
There may not be sufficient fuel
in the vehicle’s tank.
Refuel the vehicle. ( P.336)
There may be a malfunction in
the immobilizer system. ( P.77)
There may be a malfunction in
the steering lock system (if
equipped).
The hybrid system may be mal-
functioning due to an electrical
problem such as electronic key
battery depletion or a blown fuse.
However, depending on the type
of malfunction, an interim mea-
sure is available to start the
hybrid system. ( P.569)
NOTICE
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle
body and adversely affect driving per- formance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer as the tire pressure warning valve and transmitter may be dam-aged if not handled correctly.
If the hybrid system will
not start
Reasons for the hybrid system
not starting vary depending on
the situation. Check the follow-
ing and perform the appropri-
ate procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed ( P.310)
Page 574 of 718

5728-2. Steps to take in an emergency
Use the mechanical key (P.234)
in order to perform the following
operations.
1 Locks all the doors
2 Unlocks all the doors
■Key linked functions
1 Closes the windows and the pan-
oramic moon roof*1 (turn and hold)*2
2 Opens the windows and the pan-
oramic moon roof*1 (turn and hold)*2
*1: If equipped
*2: These settings must be customized
at any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer.
1 Ensure that the shift lever is in P
and depress the brake pedal.
2 Touch the area behind the but-
tons on the electronic key to the
power switch.
When the electronic key is detected, a buzzer sounds and the power switch
will turn to ON.
When the smart entry & start system is deactivated in customization setting,
the power switch will turn to ACC.
3 Firmly depress the brake pedal
and check that is dis-
played on the multi-information
display.
Locking and unlocking the
doors
WARNING
■When using the mechanical key and operating the power win-
dows or the panoramic moon roof (if equipped)
Operate the power window or the
panoramic moon roof after checking to make sure that there is no possibil-ity of any passenger having any of
their body parts caught in the window or the panoramic moon roof. Also, do not allow children to operate the
mechanical key. It is possible for chil- dren and other passengers to get caught in the power window or the
panoramic moon roof.
Starting the hybrid system