545
8
8-2. Steps to take in an emergency
When trouble arises
• A warning message about an opera-
tion of the brake pedal may be shown while the driving assist systems such as PCS (Pre-Collision system) (if
equipped) or the dynamic radar cruise control with full-speed range (if equipped) is operating. If a warning
message is shown, be sure to decel- erate the vehicle or follow the instruc-tion shown on the multi-information
display. • A warning message is shown when Brake Override System operates.
( P.289) • A warning message is shown when Drive-Start Control or Parking Support
Brake function (if equipped) operates ( P.289, 403). Follow the instructions on the multi-information display.
●If a message about an operation of the power switch is shown
An instruction for operation of the power
switch is shown when the incorrect pro-
cedure for starting the hybrid system is
performed or the power switch is oper-
ated incorrectly. Follow the instructions
shown on the multi-information display
to operate the power switch again.
●If a message about a shift lever opera- tion is shown
To prevent the shift lever from being
operated incorrectly or the vehicle from
moving unexpectedly, a message that
requires shifting the shift lever may be
shown on the multi-information display.
In that case, follow the instruction of the
message and shift the shift lever.
●If a message or image about an open/close state of a part or replen-
ishment of a consumable is shown
Confirm the part indicated by the multi-
information display or a warning light,
and then perform the coping method
such as closing the open door or replen-
ishing a consumable.
■If a message that indicates the
need for visiting any authorized Toyota retailer or Toyota autho-rized repairer, or any reliable
repairer is displayed
The system or part shown on the multi- information display is malfunctioning.
Have the vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer immediately.
■If a message that indicates the need for referring to Owner’s Man-ual is displayed
●If the following messages are shown, follow the instructions, accordingly.
• “Blind Spot Monitor Unavailable” ( P.388) • “RCTA Unavailable” ( P.388)
• “Engine Coolant Temp High” ( P.578) • “Exhaust Filter Full” ( P.414)
●If the following messages are shown, there may be a malfunction.
Immediately have the vehicle inspected
by any authorized Toyota retailer or
Toyota authorized repairer, or any reli-
able repairer.
• “Plug-in Charging System Malfunc- tion”• “Hybrid System Malfunction”
• “Charging system malfunction” • “Check Engine”• “Traction battery system malfunction”
• “Accelerator System Malfunction” • “Smart Entry & Start System Malfunc-tion”
●If the following messages are shown, there may be a malfunction.
Immediately stop the vehicle in a safe
place and contact any authorized
Toyota retailer or Toyota authorized
repairer, or any reliable repairer. Con-
tinuing to drive the vehicle may be dan-
gerous.
•“Oil Pressure Low” • “Braking Power Low”
●If any of the following messages are
5788-2. Steps to take in an emergency
■If the high coolant temperature
warning light comes on,
flashes or “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual” is
shown on the multi-informa-
tion display
1 Stop the vehicle in a safe place
and turn off the air conditioning
system, and then stop the hybrid
system.
2 If you see steam:
Carefully lift the hood after the
steam subsides.
If you do not see steam:
Carefully lift the hood.
NOTICE
■When handling jumper cables
When connecting the jumper cables,
ensure that they do not become entangled in the cooling fan, etc.
■To prevent damaging the vehicle
The exclusive jump starting terminal is to be used when charging the 12-
volt battery from another vehicle in an emergency. It cannot be used to jump start another vehicle.
If your vehicle overheats
The following may indicate that
your vehicle is overheating.
The high coolant temperature
warning light ( P.183) comes
on or flashes, or a loss of
hybrid system power is experi-
enced. (For example, the vehi-
cle speed does not increase.)
“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown on
the multi-information display.
Steam comes out from under
the hood.
Correction procedures
579
8
8-2. Steps to take in an emergency
When trouble arises
3 After the hybrid system has
cooled down sufficiently, inspect
the hoses and radiator core
(radiator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, immediately contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
4 The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emergency if
engine coolant is unavailable. If water was added in an emergency,
have the vehicle inspected at any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer as soon as possible.
6 Start the hybrid system and turn
the air conditioning system on to
check that the radiator cooling
fan operates and to check for
coolant leaks from the radiator
or hoses.
The fan operates when the air condi- tioning system is turned on immediately
after a cold start. Confirm that the fan is operating by checking the fan sound and air flow. If it is difficult to check
these, adjust the temperature control switch to “LO” and turn the “A/C” switch ON and OFF. After this, turn the air
conditioning system on and off repeat- edly. (The fan may not operate in freez-ing temperatures.)
7 If the fan is not operating:
Stop the hybrid system immedi-
ately and contact any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer.
If the fan is operating:
Have the vehicle inspected at
the nearest authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
A
B
A
B
C
5808-2. Steps to take in an emergency
8Check if “Engine Coolant Temp
High Stop in a Safe Place See
Owner’s Manual” is shown on
the multi-information display.
If the message does not disap-
pear:
Stop the hybrid system and con-
tact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
If the message is not displayed:
Have the vehicle inspected at
the nearest authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
■If “Hybrid System Overheated
Output Power Reduced” is
shown on the multi-informa-
tion display
1 Stop the vehicle in a safe place.
2 Stop the hybrid system and
carefully lift the hood.
3 After the hybrid system has
cooled down, inspect the hoses
and radiator core (radiator) for
any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
4 The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emergency if power control unit coolant is unavail-able.
If water was added in an emergency, have the vehicle inspected at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer as soon as possible.
6 After stopping the hybrid system
and waiting for 5 minutes or
more, start the hybrid system
A
B
A
B
C
581
8
8-2. Steps to take in an emergency
When trouble arises
again and check the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer. If the message is not displayed: The hybrid system temperature has
dropped and the vehicle may be driven normally. However, if the message appears again
frequently, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
WARNING
■When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under
the hood, do not open the hood until the steam has subsided. The engine compartment may be very
hot.
●After the hybrid system has been
turned off, check that the “READY” indicator is off.When the hybrid system is operat-
ing, the gasoline engine may auto- matically start, or the cooling fan may suddenly operate even if the
gasoline engine stops. Do not touch or approach rotating parts such as the fan, which may lead to fingers
or clothing (especially a tie, a scarf or a muffler) getting caught, result-ing in serious injury.
●Do not loosen the coolant reservoir cap while the hybrid system and
radiator are hot. High temperature steam or coolant could spray out.
NOTICE
■When adding engine/power con-trol unit coolant
Add coolant slowly after the hybrid system has cooled down sufficiently. Adding cool coolant to a hot hybrid
system too quickly can cause dam- age to the hybrid system.
■To prevent damage to the cool-ing system
Observe the following precautions:
●Avoid contaminating the coolant with foreign matter (such as sand or dust, etc.).
●Do not use any coolant additive.
5889-1. Specifications
in cold weather.
• The 16 in 0W-16 indicates the
viscosity characteristic of the oil
when the oil is at high tempera-
ture. An oil with a higher viscos-
ity (one with a higher value) may
be better suited if the vehicle is
operated at high speeds, or
under extreme load conditions.
How to read oil container labels:
Either or both API registered marks
are added to some oil containers to
help you select the oil you should
use.API Service Symbol
Top portion: “API SERVICE SP” means
the oil quality designation by American
Petroleum Institute (API).
Center portion: “SAE 0W-16” means
the SAE viscosity grade.
Lower portion: “Resource-Conserving”
means that the oil has fuel-saving and
environmental protection capabilities.
ILSAC Certification Mark
The International Lubricant Specifica-
tion Advisory Committee (ILSAC) Certi-
fication Mark is displayed on the front of
the container.
*: The coolant capacity is the quantity of reference.
If replacement is necessary, contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer.
A
B
Cooling system
Capacity*
Gasoline
engine7.4 L (7.8 qt., 6.5 Imp. qt.)
Power con-
trol unit2.0 L (2.1 qt., 1.8 Imp. qt.)
Coolant type
Use either of the following:
• “Toyota Super Long Life Coolant”
• Similar high-quality ethylene glycol-based
non-silicate, non-amine, non-nitrite, and non-
borate coolant with long-life hybrid organic
acid technology
Do not use plain water alone.
617Alphabetical Index
out ............................................ 167
Charging port ................................ 106
If the charging port lid does not open
................................................. 121
Locking and unlocking ............... 121
Opening and closing .................. 107
Child-protector.............................. 239
Child restraint system .................... 50
Child restraint system installation
method....................................... 60
Fixed with a seat belt ................... 61
Fixed with an ISOFIX lower anchor-
age ............................................. 63
Points to remember...................... 51
Riding with children ...................... 49
Using a top tether anchorage....... 64
Child safety ..................................... 49
12-volt battery precautions. 485, 577
Airbag precautions ....................... 44
Back door precautions ............... 240
Charging precautions ................. 132
Heated steering wheel and seat
heater precautions ................... 440
How your child should wear the seat
belt ............................................. 36
Panoramic moon roof precautions
................................................. 284
Power window lock switch ......... 281
Power window precautions ........ 280
Rear door child-protectors ......... 239
Seat belt precautions ................... 35
Seat heater precautions ............. 440
Cleaning ................................ 466, 469
Aluminum wheels ....................... 466
DC/DC Converter air intake vent 504
Exterior....................................... 466
Front camera.............................. 339
Interior ........................................ 469
Radar sensor ............................. 339
Seat belts ................................... 469
Water-repellent coating .............. 467Clock ......................................192, 193
Coat hooks .................................... 463
Condenser ..................................... 482
Console box .................................. 446
Consumption screen .................... 226
Convenience Services (Suggestion
function) ...................... 209, 221, 596
Coolant
Capacity ..................................... 588
Checking .................................... 481
Preparing and checking before win-
ter ............................................. 422
Warning light .............................. 535
Cooling system .............................481
Engine overheating .................... 578
Hybrid system overheating......... 580
Cruise control
Cruise control .............................381
Dynamic radar cruise control with
full-speed range .......................368
Cup holders ...................................447
Current fuel economy... 201, 213, 216
Curtain shield airbags ....................39
Customizable features ................. 594
D
Daytime running light system ..... 326
Replacing light bulbs ..................516
DC/DC converter air intake vent .... 99
Cleaning ..................................... 504
Deck board .................................... 449
Deck under tray.............................450
Defogger
Outside rear view mirrors ........... 432
Rear window .............................. 432
Windshield.................................. 431
Digital Rear-view Mirror ............... 268
Dimensions ...................................584
Display
BSM (Blind Spot Monitor)........... 387
Consumption screen ..................226
619Alphabetical Index
Operation ................................... 282
Emergency, in case of
If a warning buzzer sounds ........ 534
If a warning light turns on ........... 534
If a warning message is displayed
................................................. 544
If the 12-volt battery is discharged
................................................. 573
If the electronic key does not operate
properly.................................... 571
If the fuel filler door cannot be
opened..................................... 570
If the hybrid system will not start 568
If the vehicle is submerged or water
on the road is rising ................. 527
If you have a flat tire........... 548, 559
If you lose your keys .................. 570
If you think something is wrong.. 532
If your vehicle becomes stuck .... 582
If your vehicle has to be stopped in
an emergency .......................... 526
If your vehicle needs to be towed
................................................. 529
If your vehicle overheats ............ 578
Emergency brake signal .............. 416
Emergency flashers ..................... 526
Emergency tire puncture repair kit
..................................................... 548
Energy monitor ............................. 226
Engine
Compartment ............................. 479
Exhaust gas precautions.............. 47
Hood .......................................... 476
How to start the hybrid system... 310
Identification number.................. 585
If the hybrid system will not start 568
If your vehicle has to be stopped in
an emergency .......................... 526
Overheating ............................... 578
Power switch .............................. 310
Engine coolantCapacity ..................................... 588
Checking .................................... 481
High coolant temperature warning
light .......................................... 535
Preparing and checking before win-
ter ............................................. 422
Warning light .............................. 535
Engine coolant temperature 187, 193
Engine oil
Capacity ..................................... 587
Checking .................................... 479
Preparing and checking before win-
ter ............................................. 422
Warning light .............................. 535
EPS (Electric Power Steering)
Function ..................................... 416
Warning light .............................. 536
EV/HV mode selection switch........ 86
EV driving range ........................... 103
EV mode ..........................................85
Exhaust gas precautions ............... 47
Extended Headlight Lighting system
..................................................... 327
F
Flat tire ................................... 548, 559
Tire pressure warning system .... 488
Floor mats ....................................... 32
Fluid
Brake .......................................... 590
Hybrid transmission.................... 589
Rear differential .......................... 589
Washer ....................................... 483
Fog lights
Replacing light bulbs ..................516
Switch......................................... 331
Footwell lights............................... 443
Front fog lights
Replacing light bulbs ..................516
Switch......................................... 331
Front passenger’s seat belt reminder