547
8
8-2. Steps to take in an emergency
When trouble arises
12-volt battery.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level may be low. Check the level of the engine oil, and add
engine oil if necessary. This message may be displayed if the vehicle is stopped on a slope. Move the vehicle to
a level surface and check if the mes- sage disappears.
■If a message that indicates the mal-function of front camera is dis-
played (if equipped)
The following systems may be sus- pended until the problem shown in the
message is resolved. ( P.341, 534)
●PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●AHB (Automatic High Beam)*
●RSA (Road Sign Assist)*
●Dynamic radar cruise control with full-
speed range*
*: If equipped
■If a message that indicates the mal- function of radar sensor is dis-
played
The following systems may be sus- pended until the problem shown in the
message is resolved. ( P.341, 534)
●PCS (Pre-Collision System)*
●LTA (Lane Tracing Assist)*
●Dynamic radar cruise control with full-
speed range*
*: If equipped
■If “Radar Cruise Control Temporar- ily Unavailable See Owner’s Man-
ual” is shown
The dynamic radar cruise control with full-speed range system (if equipped) is
suspended temporarily or until the prob- lem shown in the message is resolved. (causes and coping methods: P.341)
■If “Radar Cruise Control Unavail-
able” is shown
The dynamic radar cruise control with full-speed range system (if equipped)
cannot be used temporarily. Use the system when it becomes available again.
■Warning buzzer
P.542
WARNING
■If a warning light comes on or a warning buzzer sounds when a
warning message is shown on the multi-information display
P.543
NOTICE
■“High Power Consumption Par- tial Limit On AC/Heater Opera-
tion” is frequently shown
There is a possible malfunction relat- ing to the charging system or the 12-
volt battery may be deteriorating. Have the vehicle inspected by any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■If “Maintenance Reqd. For Trac-tion Battery At Your Dealer” is
shown
The hybrid battery (traction battery) is scheduled to be inspected or
replaced. Have the vehicle inspected by any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer immediately.
●Continuing to drive the vehicle with- out having the hybrid battery (trac-
tion battery) inspected will cause the hybrid system not to start.
●If the hybrid system does not start, contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately.
561
8
8-2. Steps to take in an emergency
When trouble arises
1 Open the deck board.
( P.449).
2 Unhook the tightening strap and
take out the jack from the deck
under tray.
After taking out the jack, hold it in place
by attaching the rubber band temporar- ily to the hole shown in the illustration.
To store the jack, rotate the jack and
tighten until it no longer moves. Insert it into the deck under tray and then
secure it in place with a rubber band.
Take out the tools.
1 Take out the deck under tray.
WARNING
●Do not put any part of your body under the vehicle while it is sup-
ported by the jack.
●Do not start the hybrid system or
drive the vehicle while the vehicle is supported by the jack.
●Do not raise the vehicle while someone is inside.
●When raising the vehicle, do not put an object on or under the jack.
●Do not raise the vehicle to a height greater than that required to replace the tire.
●Use a jack stand if it is necessary to get under the vehicle.
●Stop the vehicle on firm, flat and level ground, firmly set the parking
brake and shift the shift lever to P. Block the wheel diagonally opposite to the one being changed if neces-
sary.
●When lowering the vehicle, make
sure that there is no-one near the vehicle. If there are people nearby, warn them vocally before lowering.
Taking out the jack
Taking out the tools
Taking out the spare tire
571
8
8-2. Steps to take in an emergency
When trouble arises
Therefore, fill the fuel tank carefully and
slowly.
■When the electronic key does not work properly
●Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on. (Customizable features: P.601)
●Check if battery-saving mode is set. If it is set, cancel the function. ( P.254)
●The electronic key function may have
stopped. ( P.254)
If the electronic key
does not operate prop-
erly
If communication between the
electronic key and vehicle is
interrupted ( P.254) or the
electronic key cannot be used
because the battery is
depleted, the smart entry &
start system, push button start
and wireless remote control
cannot be used. In such cases,
the doors can be opened and
the hybrid system can be
started by following the proce-
dure below.
NOTICE
■In case of a smart entry & start system malfunction, or other key
related problems
Take your vehicle with all the elec- tronic keys provided with your vehicle
to any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
573
8
8-2. Steps to take in an emergency
When trouble arises
4 Press the power switch shortly
and firmly.
In the event that the hybrid system
still cannot be started, contact any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
■Stopping the hybrid system
Shift the shift lever to P, set the parking brake and press the power switch as
you normally do when stopping the hybrid system.
■Replacing the key battery
As the above procedure is a temporary
measure, it is recommended that the electronic key battery be replaced immediately when the battery is
depleted. ( P.511)
■Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechani- cal key when the alarm system is set, the alarm may be triggered. ( P.79)
■Changing power switch modes
Release the brake pedal and press the power switch in step 3 above. The hybrid system does not start and
modes will be changed each time the switch is pressed. ( P.313)
If you have a set of jumper (or
booster) cables and a second vehi-
cle with a 12-volt battery, you can
jump start your vehicle by following
the steps below.
1 Vehicles with alarm system:
Confirm that the electronic key
is being carried.
When connecting the jumper (or booster) cables, depending on the situ-
ation, the alarm may activate and the doors locked. ( P.80)
2Open the hood (P.476) and
fuse box cover.
If the 12-volt battery is
discharged
The following procedures may
be used to start the hybrid sys-
tem if the vehicle’s 12-volt bat-
tery is discharged.
You can also call any autho-
rized Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or a qualified
repair shop.
Restarting the hybrid sys-
tem
5788-2. Steps to take in an emergency
■If the high coolant temperature
warning light comes on,
flashes or “Engine Coolant
Temp High Stop in a Safe
Place See Owner’s Manual” is
shown on the multi-informa-
tion display
1 Stop the vehicle in a safe place
and turn off the air conditioning
system, and then stop the hybrid
system.
2 If you see steam:
Carefully lift the hood after the
steam subsides.
If you do not see steam:
Carefully lift the hood.
NOTICE
■When handling jumper cables
When connecting the jumper cables,
ensure that they do not become entangled in the cooling fan, etc.
■To prevent damaging the vehicle
The exclusive jump starting terminal is to be used when charging the 12-
volt battery from another vehicle in an emergency. It cannot be used to jump start another vehicle.
If your vehicle overheats
The following may indicate that
your vehicle is overheating.
The high coolant temperature
warning light ( P.183) comes
on or flashes, or a loss of
hybrid system power is experi-
enced. (For example, the vehi-
cle speed does not increase.)
“Engine Coolant Temp High
Stop in a Safe Place See
Owner’s Manual” or “Hybrid
System Overheated Output
Power Reduced” is shown on
the multi-information display.
Steam comes out from under
the hood.
Correction procedures
579
8
8-2. Steps to take in an emergency
When trouble arises
3 After the hybrid system has
cooled down sufficiently, inspect
the hoses and radiator core
(radiator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, immediately contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
4 The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emergency if
engine coolant is unavailable. If water was added in an emergency,
have the vehicle inspected at any
authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer as soon as possible.
6 Start the hybrid system and turn
the air conditioning system on to
check that the radiator cooling
fan operates and to check for
coolant leaks from the radiator
or hoses.
The fan operates when the air condi- tioning system is turned on immediately
after a cold start. Confirm that the fan is operating by checking the fan sound and air flow. If it is difficult to check
these, adjust the temperature control switch to “LO” and turn the “A/C” switch ON and OFF. After this, turn the air
conditioning system on and off repeat- edly. (The fan may not operate in freez-ing temperatures.)
7 If the fan is not operating:
Stop the hybrid system immedi-
ately and contact any authorized
Toyota retailer or Toyota autho-
rized repairer, or any reliable
repairer.
If the fan is operating:
Have the vehicle inspected at
the nearest authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
A
B
A
B
C
5808-2. Steps to take in an emergency
8Check if “Engine Coolant Temp
High Stop in a Safe Place See
Owner’s Manual” is shown on
the multi-information display.
If the message does not disap-
pear:
Stop the hybrid system and con-
tact any authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
If the message is not displayed:
Have the vehicle inspected at
the nearest authorized Toyota
retailer or Toyota authorized
repairer, or any reliable repairer.
■If “Hybrid System Overheated
Output Power Reduced” is
shown on the multi-informa-
tion display
1 Stop the vehicle in a safe place.
2 Stop the hybrid system and
carefully lift the hood.
3 After the hybrid system has
cooled down, inspect the hoses
and radiator core (radiator) for
any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks,
immediately contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
4 The coolant level is satisfactory
if it is between the “FULL” and
“LOW” lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
5 Add coolant if necessary.
Water can be used in an emergency if power control unit coolant is unavail-able.
If water was added in an emergency, have the vehicle inspected at any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer as soon as possible.
6 After stopping the hybrid system
and waiting for 5 minutes or
more, start the hybrid system
A
B
A
B
C
581
8
8-2. Steps to take in an emergency
When trouble arises
again and check the multi-infor-
mation display.
If the message does not disappear:
Stop the hybrid system and contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer. If the message is not displayed: The hybrid system temperature has
dropped and the vehicle may be driven normally. However, if the message appears again
frequently, contact any authorized Toyota retailer or Toyota authorized repairer, or any reliable repairer.
WARNING
■When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
●If steam is seen coming from under
the hood, do not open the hood until the steam has subsided. The engine compartment may be very
hot.
●After the hybrid system has been
turned off, check that the “READY” indicator is off.When the hybrid system is operat-
ing, the gasoline engine may auto- matically start, or the cooling fan may suddenly operate even if the
gasoline engine stops. Do not touch or approach rotating parts such as the fan, which may lead to fingers
or clothing (especially a tie, a scarf or a muffler) getting caught, result-ing in serious injury.
●Do not loosen the coolant reservoir cap while the hybrid system and
radiator are hot. High temperature steam or coolant could spray out.
NOTICE
■When adding engine/power con-trol unit coolant
Add coolant slowly after the hybrid system has cooled down sufficiently. Adding cool coolant to a hot hybrid
system too quickly can cause dam- age to the hybrid system.
■To prevent damage to the cool-ing system
Observe the following precautions:
●Avoid contaminating the coolant with foreign matter (such as sand or dust, etc.).
●Do not use any coolant additive.