2023 TOYOTA RAV4 HYBRID emergency

RAV4 HEV_OM_OM0R102U_(U)
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats, power windows)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting hybrid system, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: 12-volt battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information...................6
Reading this manual ................ 11
How to search .......................... 12
Pictorial index .......................... 14
1-1. For safe use Before driving ................... 26
For safe driving ................ 27
Seat belts ......................... 29
SRS airbags ..................... 33
Front passenger occupant classification system ...... 43
Exhaust gas precautions.. 48
1-2. Child safety Riding with children .......... 49
Child restraint systems..... 50
1-3. Emergency assistance Safety Connect ................ 65
1-4. Hybrid system Hybrid system features .... 70
Hybrid system precautions ....................................... 75
1-5. Theft deterrent system Immobilizer system .......... 80
Alarm................................ 81
2-1. Instrument cluster Warning lights and indicators....................................... 86
Gauges and meters (with 7- inch multi-information dis-
play) ............................... 93Gauges and meters (with
12.3-inch multi-information
display) ........................... 99
Multi-information display (with 7-inch multi-informa-
tion display) ................. 105
Multi-information display (with 12.3-inch multi-infor-
mation display) ............ 115
Energy monitor/consumption screen.......................... 125
3-1. Key information Keys .............................. 130
3-2. Opening, closing and lock- ing the doors
Side doors ..................... 135
Back door ...................... 141
Smart key system .......... 155
3-3. Adjusting the seats Front seats .................... 160
Rear seats ..................... 161
Driving position memory 163
Head restraints .............. 166
3-4. Adjusting the steering wheel and mirrors
Steering wheel............... 169
Inside rear view mirror ... 170
Digital Rear-view Mirror . 172
Outside rear view mirrors .................................... 181
3-5. Opening, closing the win- dows and moon roof
Power windows ............. 183
Moon roof ...................... 186
1For safety and security
2
Vehicle status
information and
indicators
3Before driving

4TABLE OF CONTENTS
5-1. Using the air conditioning
system and defogger
Automatic air conditioning
system ......................... 342
Heated steering wheel/seat heaters/seat ventilators 349
5-2. Using the interior lights Interior lights list ............ 352
5-3. Using the storage features List of storage features . 355
Luggage compartment fea- tures ............................ 359
5-4. Using the other interior fea- tures
Other interior features ... 364
Garage door opener...... 375
6-1. Maintenance and care Cleaning and protecting the vehicle exterior ............ 384
Cleaning and protecting the vehicle interior ............. 387
6-2. Maintenance Maintenance requirements.................................... 390
General maintenance.... 392
Emission inspection and maintenance (I/M) pro-
grams .......................... 394
6-3. Do-it-yourself maintenance Do-it-yourself service pre-cautions ....................... 396Hood ..............................
398
Positioning a floor jack .. 399
Engine compartment ..... 401
12-volt battery................ 407
Tires .............................. 409
Tire inflation pressure .... 420
Wheels .......................... 422
Air conditioning filter ...... 424
Cleaning the hybrid battery (traction battery) air intake
vent.............................. 426
Wiper insert replacement .................................... 429
Wireless remote control/elec- tronic key battery ......... 433
Checking and replacing fuses ............................ 436
Headlight aim ................ 438
Light bulbs ..................... 439
7-1. Essential information Emergency flashers....... 448
If your vehicle has to be stopped in an emergency.................................... 449
If the vehicle is submerged or water on the road is rising.................................... 450
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed ........................... 451
If you think something is wrong........................... 455
5Interior features
6Maintenance and care7When trouble arises

17Pictorial index
■Instrument panel
Power switch ................................................... ...........P.217, 219
Starting the hybrid system/chan ging the modes ..P.217, 219, 222
Emergency stop of the hybrid system ............................ ......P.449
When the hybrid system will not start .......................... ........P.480
Warning messages
*1............................................................P.4 66
Shift lever.................................................... ........................P.226
Changing the shift position.................................... ...............P.227
Precautions against towing ..................................................P.451
When the shift lever does not move............................. ........P.228
Meters ......................................................... ....................P.93, 99
Reading the meters/adjusting the instrument panel light ............................................................... ........................P.97, 104
Warning lights/indicator lights ................................ ................P.86
When the warning lights come on ................................ ........P.456
Multi-information display . .........................................P.105, 115
Display ........................................................ .................P.105, 115
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C
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18Pictorial index
Energy monitor.....................................................................P.125
When the warning messages are displayed ........................ P.466
Turn signal lever ................................................................P.230
Headlight switch ................................................................P.237
Headlights/parking lights/tail lights/
license plate lights/day time running lights/LED accessory light s
*1
............................................................... ..............................P.237
Fog lights
*1............................................................... ............P.244
Windshield wiper and washer switch ..............................P.244
Rear window wiper and washer switch ...........................P.247
Usage.......................................................... .................P.244, 247
Adding washer fluid ..............................................................P.406
Warning messages ..............................................................P.466
Emergency flasher switch ....................................... ..........P.448
Hood lock release lever ........................................ .............P.398
Tilt and telescopic steering lock release lever ................P.169
Adjustment ..................................................... ......................P.169
Air conditioning system ............................. .......................P.342
Usage.......................................................... .........................P.342
Rear window defogger ........................................... ..............P.344
Audio system
*2
Fuel filler door opener swi tch ...........................................P.250
*1: If equipped
*2: Refer to “MULTIMEDIA OWNER’S MANUAL”.
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For safety and security
For safety and security
1-1. For safe useBefore driving ................. 26
For safe driving .............. 27
Seat belts ....................... 29
SRS airbags ................... 33
Front passenger occupant classification system .... 43
Exhaust gas precautions 48
1-2. Child safety Riding with children ........ 49
Child restraint systems... 50
1-3. Emergency assistance Safety Connect .............. 65
1-4. Hybrid system Hybrid system features .. 70
Hybrid system precautions ..................................... 75
1-5. Theft deterrent system Immobilizer sys tem ........80
Alarm.............................. 81

311-1. For safe use
1
For safety and security
1To fasten the seat belt, push
the plate into the buckle until a click sound is heard.
2 To release the seat belt,
press the release button .
■Emergency locking retractor
(ELR)
The retractor will lock the belt during
a sudden stop or on impact. It may
also lock if you lean forward too
quickly. A slow, easy motion will
allow the belt to extend so that you
can move around fully.
■Automatic locking retractor
(ALR)
When a passenger’s shoulder belt is
completely extended and then
retracted even slightly, the belt is
locked in that position and cannot
be extended. This feature is used to
hold a child restraint system (CRS)
firmly. To free the belt again, fully
retract the belt and then pull the belt
out once more.
1 Push the seat belt shoulder
anchor down while pressing
the release button .
2 Push the seat belt shoulder
anchor up while pressing the
release button .
WARNING
●Do not wear the seat belt
extender if you can fasten the
seat belt without the extender.
●Do not use the seat belt
extender when installing a child
restraint system because the
belt will not securely hold the
child restraint system, increas-
ing the risk of death or serious
injury in the event of an acci-
dent.
●The personalized extender may
not be safe on another vehicle,
when used by another person,
or at a different seating position
other than the one originally
intended.
NOTICE
■When using a seat belt
extender
When releasing the seat belt,
press on the buckle release but-
ton on the extender, not on the
seat belt.
This helps prevent damage to the
vehicle interior and the extender
itself.
Fastening and releasing
the seat belt
Adjusting the seat belt
shoulder anchor height
(front seats)
A
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351-1. For safe use
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For safety and security
Front passenger occupant classification system (ECU and sen-
sors)
Knee airbag
SRS warning light
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●The hybrid system will be stopped
and fuel supply to the engine will
be stopped. ( P.79)
●The brakes and st op lights will be
controlled automatically.
(  P.327)
●The interior lights will turn on auto-
matically. ( P.352)
●The emergency flashers will turn
on automatically. ( P.448)
●For Safety Connect subscribers, if
any of the followin g situations occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain
the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P.65)
• An SRS airbag is deployed.
• A seat belt pretensioner is acti- vated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
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