2023 TOYOTA RAV4 HYBRID key battery

4076-3. Do-it-yourself maintenance
6
Maintenance and care
The 12-volt battery is located in
the right-hand side of luggage
compartment.
■Before recharging
When recharging, the 12-volt bat-
tery produces hydrogen gas which
is flammable and explosive. There-
fore, observe the following precau-
tions before recharging:
●If recharging with the 12-volt bat-
tery installed on the vehicle, be
sure to disconnect the ground
cable.
●Make sure the power switch on
the charger is off when connecting
and disconnecting the charger
cables to the 12-volt battery.
■After recharging/reconnecting
the 12-volt battery (vehicles
with smart key system)
●Unlocking the doors using the
smart key system may not be pos-
sible immediately after reconnect-
ing the 12-volt battery. If this
happens, use the wireless remote
control or the mechanical key to
lock/unlock the doors.
●Start the hybrid system with the
power switch in ACC. The hybrid
system may not start with the
power switch turned off. How-
ever, the hybrid system will oper- ate normally from the second
attempt.
●The power switch mode is
recorded by the vehicle. If the 12-
volt battery is reconnected, the
vehicle will return the power
switch mode to the status it was in
before the 1
2-volt battery was dis-
connected. Make sure to turn off
the power switch before discon-
nect the 12-volt battery. Take
extra care when connecting the
12-volt battery if the power switch
mode prior to discharge is
unknown.
If the hybrid system will not start
even after multiple attempts at all
methods above, contact your
Toyota dealer.
12-volt battery
Location
WARNING
■Chemicals in the 12-volt bat-
tery
The 12-volt battery contains poi-
sonous and corrosive sulfuric acid
and may produce hydrogen gas
which is flammable and explosive.
To reduce the risk of death or
serious injury, take the following
precautions while working on or
near the 12-volt battery:
●Do not cause sparks by touch-
ing the 12-volt battery terminals
with tools.
●Do not smoke or light a match
near the 12-volt battery.
●Avoid contact with eyes, skin
and clothes.
●Never inhale or swallow electro-
lyte.
●Wear protective safety glasses
when working near the 12-volt
battery.
●Keep children away from the
12-volt battery.

4336-3. Do-it-yourself maintenance
6
Maintenance and care
■If the key battery is depleted
The following symptoms may occur:
●The smart key system (if
equipped) and wireless remote
control will not fu nction properly.
●The operational range will be
reduced.
Prepare the following before
replacing the battery:
 Flathead screwdriver
 Small flathead screwdriver
 Lithium battery CR2032
■Use a CR2032 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used ba tteries accord-
ing to the local laws.
Vehicles without smart key
system
1 Remove the cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause
the cover damaged. To prevent damage to the key,
cover the tip of t
he screwdriver with
a rag.
2 Remove the battery cover.
If the battery cover is difficult to
remove, lift the e dge to remove it.
3Remove the depleted bat-
tery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
minal facing up.
4Install the battery cover with
the tab facing up.
Push the entire edge of the battery
Wireless remote con-
trol/electronic key bat-
tery
Replace the battery with a
new one if it is depleted.
Items to prepare
Replacing the battery

4346-3. Do-it-yourself maintenance
cover into the key.
5Install the key cover.
Align the key cover with the key
and then press it straight into the
key.
Make sure that the key cover is
securely installed without any gaps
between it and the key.
Vehicles with smart key sys-
tem
1 Release the lock and remove
the mechanical key.
2 Remove the key cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause the cover damaged.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3
Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the batt ery may not be
visible. In this case, remove the
electronic key module in order to
remove the battery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
minal facing up.
4 When installing, reverse the
steps listed.

4356-3. Do-it-yourself maintenance
6
Maintenance and care
WARNING
■Battery precautions
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery or button battery
is used in the electronic key. If a
battery is swallowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a b attery into a
part of your body, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pressure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.
NOTICE
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.

447
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers .... 448
If your vehicle has to be stopped in an emergency.................................. 449
If the vehicle is submerged or water on the road is ris-
ing ............................. 450
7-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 451
If you think something is wrong ........................ 455
If a warning light turns on or a warning buzzer sounds
.................................. 456
If a warning message is dis- played........................ 466
If you have a flat tire.... 471
If the hybrid system will not start ........................... 480
If you lose your keys ... 481
If the fuel filler door cannot be opened ................. 482
If the electronic key does not operate properly (vehi-
cles with smart key sys-
tem) ........................... 483
If the 12-volt battery is dis- charged ..................... 485
If your vehicle overheats .................................. 490If the vehicle becomes
stuck .......................... 493

4677-2. Steps to take in an emergency
7
When trouble arises
systems such as PCS (Pre-Colli-
sion system) or the dynamic radar
cruise control with full-speed
range is operating. If a warning
message is shown, be sure to
decelerate the vehicle or follow
the instruction sh own on the multi-
information display.
• A warning message is shown
when Brake Override System
operates. ( P.196)
• A warning message is shown
when Drive-Start Control or Park-
ing Support Brake (if equipped)
( P.201, 312) operates. Follow
the instructions o n the multi-infor-
mation display.
●If a message about an operation
of the power switch is shown (if
equipped)
An instruction for operation of the
power switch is shown when the
incorrect procedure for starting the
hybrid system is performed or the
power switch is operated incorrectly.
Follow the instructions shown on the
multi-information display to operate
the power switch again.
●If a message abou t a shift lever
operation is shown
To prevent the shift lever from being
operated incorrectly or the vehicle
from moving unexpectedly, a mes-
sage that requires shifting the shift
lever may be sho wn on the multi-
information display. In that case, fol-
low the instruction of the message
and shift the shift lever.
●If a message or image about an
open/close state of a part or
replenishment of a consumable is
shown
Confirm the part indicated by the
multi-information display or a warn-
ing light, and then perform the cop-
ing method such as closing the
open door or replenishing a con- sumable.
■If a message that indicates the
need for visiting your Toyota
dealer is displayed
The system or part shown on the
multi-information di splay is malfunc-
tioning. Have the vehicle inspected
by your Toyota dea ler immediately.
■If a message that indicates the
need for referring to Owner’s
Manual is displayed
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately have the vehicle
inspected by your Toyota dealer.
• “Hybrid System Malfunction”
• “Check Engine”
• “Hybrid Battery System Malfunc-
tion”
• “Accelerator System Malfunction”
• “Smart Key System Malfunction”
• “Engine Coolant Temp High” ( P.490)
●If the following messages are
shown, there may be a malfunc-
tion.
Immediately stop the vehicle in a
safe place and contact your Toyota
dealer. Continuing to drive the vehi-
cle may be dangerous.
• “Oil Pressure Low”
• “Braking Power Low”
●If “Maintenance Required for Trac-
tion Battery Cooling Parts See
Owner’s Manual” is shown, the fil-
ter may be clogged, the air intake
vent may be blocked, or there may
be a gap in the duct. Therefore,
perform the follo wing correction
procedure.
• Cleaning the hybrid battery (trac- tion battery) air intake vents
( P.426)
If the warning message is shown
even if the vents ar e cleaned, have
the vehicle inspected by your
Toyota dealer.

4807-2. Steps to take in an emergency
One of the following may be the
cause of the problem:
The electronic key may not be
functioning properly.
( P.483)
 There may not be sufficient
fuel in the vehicle’s tank.
Refuel the vehicle. ( P.249)
 There may be a malfunction
in the immobilizer system.
( P.80)
 The hybrid system may be
malfunctioning due to an elec-
trical problem such as elec-
tronic key battery depletion or
a blown fuse. However,
depending on the type of mal-
function, an interim measure
is available to start the hybrid
system. ( P.481)
 There is a possibility that the
temperature of the hybrid bat- tery (traction battery) is
extremely low (approximately
below -22°F [-30°C]). (
P.76,
217, 220)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.485)
 The 12-volt battery terminal
connections may be loose or
corroded. ( P.408)
One of the following may be the
cause of the problem:
 The 12-volt battery may be
discharged. ( P.485)
 One or both of the 12-volt bat-
tery terminals may be discon-
nected. ( P.408)
Contact your Toyota dealer if
the problem cannot be repaired,
or if repair procedures are
unknown.
If the hybrid system
will not start
Reasons for the hybrid sys-
tem not starting vary
depending on the situation.
Check the following and
perform the appropriate
procedure:
The hybrid system will not
start even though the cor-
rect starting procedure is
being followed ( P.217,
219)
The interior lights and
headlights are dim, or the
horn does not sound or
sounds at a low volume
The interior lights and
headlights do not turn on,
or the horn does not
sound

4837-2. Steps to take in an emergency
7
When trouble arises
■When the electronic key does
not work properly
●Make sure that the smart key sys-
tem has not been deactivated in
the customization setting. If it is
off, turn the function on.
(Customizable features: P.523)
●Check if battery-saving mode is
set. If it is set, cancel the function.
( P.157)
●The electronic key function may
have stopped. ( P.157)
Use the mechanical key
( P.134) in order to perform the
following operations.
1 Locks all the doors
2 Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
■Key linked functions
1 Closes the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
2 Opens the windows and the
moon roof
*1 or panoramic moon
roof
*1 (turn and hold)*2
*1
: If equipped
*2: These settings must be custom- ized at your Toyota dealer.
If the electronic key
does not op erate prop-
erly (vehicles with
smart key system)
If communication between
the electronic key and vehi-
cle is interrupted ( P.157)
or the electronic key cannot
be used because the battery
is depleted, the smart key
system and wireless remote
control cannot be used. In
such cases, the doors can
be opened and the hybrid
system can be started by
following the procedure
below.
NOTICE
■In case of a smart key system
malfunction, or other key
related problems
Take your vehicle with all the
electronic keys provided with your
vehicle to your Toyota dealer.
Locking and unlocking
the doors