2023 TOYOTA RAIZE service

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RAIZE_OM_General_BZ358E
TABLE OF CONTENTS
6 Maintenance and care
6-1. Maintenance and care
Cleaning and protecting the vehicle exterior ........................ 284
Cleaning and protecting the vehicle interior ......................... 289
6-2. Maintenance
Maintenance requirements..... 292
Scheduled maintenance .......... 294
General maintenance ............... 306
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions .............................. 309
Hood ............................................. 311
Floor jack ..................................... 314
Engine compartment ................ 315
Tires .............................................. 327
Tire pressure............................... 334
Wheels.......................................... 336
Replacing the air conditioning filter ............................................ 338
Replacing the wiper rubbers... 340
Replacing the key battery ........ 344
Checking and replacing fuses ........................ 348
Replacing light bulbs ................ 352
7 When trouble arises
7-1. Essential information
Emergency flashers................... 366
If your vehicle has to be stopped in an emergency .......................... 367
Fire extinguisher ........................ 369
If the vehicle is submerged or water on the road is rising.... 371
7-2. Steps to take in an emergency
If your vehicle needs to be towed .............................. 372
If you think something is wrong ........................................ 377
Fuel pump shut off system ...... 378
If a warning light turns on ....... 379
When warning messages are displayed................................... 387
If you have a flat tire ................. 396
If the engine does not start .... 405
If the electronic key does not work properly (vehicles with key-free
system) ...................................... 406
If the vehicle battery is discharged................................ 408
If your vehicle overheats.......... 412
If the vehicle has become stuck........................................... 415
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RAIZE_OM_General_BZ358E
Scrapping of your Toyota
The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat
belt pretensioners left as they are, this may cause an accident such as fire.
Be sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota
dealer before you scrap your vehicle.
WARNING
⬛General precautions while driving
Driving under the influence: Never drive your vehicle when under the influence
of alcohol or drugs that have impaired your ability to operate your vehicle.
Alcohol and certain drugs delay reacti on time, impair judgment and reduce
coordination, which could lead to an accid ent that could result in death or seri-
ous injury.
Defensive driving: Always drive defensively . Anticipate mistakes that other driv-
ers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that dis-
tracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with re sulting death or serious injury to you,
your occupants or others.
⬛General precaution regarding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral. There
is also a danger that children may inju re themselves by playing with the win-
dows or other features of the vehicle. In addition, heat build-up or extremely
cold temperatures inside the vehicle can be fatal to children.
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431-1. For safe use
RAIZE_OM_General_BZ358E
✽: If equipped
For safety and security
1
⚫Vehicles with eCall: If any of the following situat ions occur, the system is
designed to send an emergency call* to the eCall control center, notifying
them of the vehicle’s location (witho ut needing to push the “SOS” button)
and an agent will attempt to speak with the occupants to ascertain the level
of emergency and assistance required. If the occupants are unable to com-
municate, the agent automa tically treats the call as an emergency and helps
to dispatch the necessary emergency services. ( ➞P. 6 8 )
⦁ An SRS airbag is deployed.
⦁ A seat belt pretensioner is activated.
⦁ The vehicle is involved in a severe rear-end collision.
⦁ The vehicle is involved in a rollover accident.
*In some cases, the call cannot be made. ( ➞P. 7 0 )
⬛Types of collisions that may depl oy SRS airbags (SRS front airbags)
⚫The SRS front airbags will deploy in the event of an impact that exceeds the
set threshold level (the level of force corresponding to a frontal collision at
the speed of approx. 20 to 30 km/h (12 to 18 mph) against a fixed wall that
will not move or deform).
However, this threshold velocity of th e airbag deployment will be considera-
bly higher in the following situations:
⦁ When the vehicle collides with a concrete wall or guardrail at an angle of
about 30° or more to the front
⦁ If the vehicle strikes an object, such as a parked vehicle or sign pole, which
can move or deform on impact
⦁ If the vehicle is involved in an unde rride collision, such as a collision in
which the front of the vehicle “underrides”, or goes under, is pinned under
a truck
⚫Depending on the type of co llision, it is possible that only the seat belt pre-
tensioners will activate.
⬛Types of collisions that may deploy SRS airbags (SRS side and curtain
shield airbags)
✽
⚫The SRS side and curtain shield airbags wi ll deploy in the event of an impact
that exceeds the set threshold level (t he level of force corresponding to a
perpendicular collision of an approx imately 1.5-ton vehicle traveling at
approximately 50 km/h (31 mph) into the cabin of the vehicle).
⚫The right and left SRS side and curtain shield airbags will also deploy in a
frontal collision if the force of th e collision is particularly strong.
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RAIZE_OM_General_BZ358E✽
: If equipped
1-3. Emergency assistance
eCall✽*
eCall is a telematics service that uses Global Navigation Satellite Sys-
tem (GNSS) data and embedded cellu lar technology to enable the fol-
lowing emergency calls to be made: Automatic emergency calls
(Automatic Collision Notification ) and manual emergency calls (by
pressing the “SOS” button). This service is required by United Arab
Emirates Regulations.
*Operates within the eCall coverage.
System components
a “SOS” button*
Make sure to open the cover before
pressing the “SOS” button.
bIndicator lights
c Speaker
d Microphone
*This button is inte nded for communi-
cation with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the device and are not
intended for communication with the
eCall system operator.
1
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3
KBRO130101E
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691-3. Emergency assistance
RAIZE_OM_General_BZ358E
For safety and security
1
Emergency Notification Services
⬛Automatic Emergency Calls
If any airbag deploys, the system is designed to automatically call the eCall
control center.* The answering operat or receives the vehicle’s location,
the time of the incident and the vehicle VIN, and attempts to speak with
the vehicle occupants to assess the situation. If the occupants are unable
to communicate, the operator automati cally treats the call as an emer-
gency and contacts the nearest emerge ncy services provider (999 system
etc.) to describe the situation and request that assistance be sent to the
location.
*In some cases, the call cannot be made. ( ➞P. 7 0 )
⬛Manual Emergency Calls
In the event of an emergency, press the “SOS” button to call the eCall con-
trol center.* The answering operator will determine your vehicle’s loca-
tion, assess the situation, and dispatch the necessa ry assistance required.
If you accidentally press the “SOS” button, tell the operator that you are not experi-
encing an emergency.
*In some cases, the call cannot be made. ( ➞P. 7 0 )
Indicator lights
When the engine switch is turned to “ON”, the red indicator light will illumi-
nate for 10 seconds and then the gree n indicator light will illuminate, indi-
cating that the system is enabled. The indicator lights indicate the following:
⚫If the green indicator light illuminat es and stays on, the system is ena-
bled.
⚫If the green indicator light flashe s twice per second, an automatic or
manual Emergency Call is being made.
⚫If no indicator lights illuminate, the system is not enabled.
⚫If the red indicator light illuminates at any time other than immediately
after the engine switch is turned to “ON”, the system may be malfunc-
tioning or the backup battery may be depleted.
⚫If the red indicator light blinks for approximately 30 seconds during an
Emergency Call, the call has been disconnected or the cellular network
signal is weak.
The service life of the backup battery does not exceed 3 years.
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701-3. Emergency assistance
RAIZE_OM_General_BZ358E
⬛Free/Open Source Software Information
This product contains Free/Open Source Software (FOSS).
The license information and/or the source code of such FOSS can be found at
the following URL.
http://opensource.lge.com/
WARNING
⬛When the Emergency Call may not be made
⚫It may not be possible to make Emergency Calls in any of the following situa-
tions. In such cases, report to emergency services provider (999 system etc.)
by other means such as nearby public phones.
⦁ Even when the vehicle is in the cellul ar phone service area, it may be diffi-
cult to connect to the eCall control center if the reception is poor or the
line is busy. In such cases, even th ough the system attempts to connect to
the eCall control center, you may not be able to connect to the eCall con-
trol center to make Emergency Ca lls and contact emergency services.
⦁ When the vehicle is out of the cellular phone service area, the Emergency
Calls cannot be made.
⦁ When any related equipment (such as the “SOS” button panel, indicator
lights, microphone, speaker, DCM, an tenna, or any wires connecting the
equipment) is malfunctioning, dama ged or broken, the Emergency Call
cannot be made.
⦁ During an Emergency Call, the system makes repeated attempts to con-
nect to the eCall control center. However, if it cannot connect to the eCall
control center due to poor radio wave reception, the system may not be
able to connect to the ce llular network and the call may finish without con-
necting. The red indicator light will blink for approximately 30 seconds to
indicate this disconnection.
⚫If the battery’s voltage decreases or there is a disconnection, the system may
not be able to connect to the eCall control center.
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RAIZE_OM_General_BZ358E
4-6. Driving tips
Winter driving tips
Carry out the necessary preparations and inspections before driving
the vehicle in winter. Always drive the vehicle in a manner appropri-
ate to the prevailing weather conditions.Preparation for winter
⚫Use fluids that are appropriate to the prevailing outside temperatures.
⦁ Engine oil
⦁ Coolant
⦁ Washer fluid
⚫Have a service technician inspec t the condition of the battery.
Before driving
Perform the following according to the driving conditions:
⚫Do not try to forcibly open a window or move a windshield wiper that is
frozen. Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to prevent it from freezing.
⚫To ensure proper operation of the air conditioning system fan, remove
any snow that has accumulated on the air inlet vents in front of the
windshield.
⚫Check for and remove any excess ice or snow that may have accumu-
lated on the exterior lights, vehicle’s roof, around the tires or on the
brakes.
⚫Look under the vehicle and check that there are no ice blocks around
the ground. Remove any attached ice blocks with great care to avoid
damaging vehicle components. Also check that the pedals and steering
wheel move smoothly.
⚫Remove any snow or mud from the bottom of your shoes before getting
in the vehicle.
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283
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RAIZE_OM_General_BZ358E
Maintenance and care
6-1. Maintenance and care
Cleaning and protecting the vehicle exterior........................ 284
Cleaning and protecting the vehicle interior......................... 289
6-2. Maintenance
Maintenance requirements .... 292
Scheduled maintenance .......... 294
General maintenance ............... 306
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions .............................. 309
Hood ............................................ 311
Floor jack ..................................... 314
Engine compartment ............... 315
Tires .............................................. 327
Tire pressure .............................. 334
Wheels ......................................... 336
Replacing the air conditioning filter............................................ 338
Replacing the wiper rubbers ... 340
Replacing the key battery ........ 344
Checking and replacing fuses .......................................... 348
Replacing light bulbs ................ 352
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