2023 TOYOTA PROACE VERSO USB

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TOYOTA Pro Touch
11
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station presets are not working (no sound, 87.5 MHz is displayed, etc.).The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.► Activate the "RDS" function in the upper bar to enable the system to check whether there is a more powerful transmitter in the geographical area.The environment (hills, buildings, tunnels, basement car parks, etc.) is blocking reception, including in RDS mode.This is a perfectly normal phenomenon, and is not indicative of an audio system malfunction.The aerial is missing or has been damaged (for example while entering a car wash or underground car park).► Have the aerial checked by a dealer.I cannot find some radio stations in the list of received stations.The name of the radio station changes.The station is no longer received or its name has changed in the list.
► Press the round arrow on the "List" tab on the "Radio" page.Some radio stations send other information in place of their name (the title of the song for example).The system interprets these details as the station name.► Press the round arrow on the "List" tab on the "Radio" page.
Media
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the cataloguing time).► Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick. Some characters in information about the currently playing media are not displayed correctly.The audio system is unable to process certain types of character.► Use standard characters to name tracks and folders.Playback of streaming files does not start.The connected device does not automatically launch playback.► Start playback from the device.Track names and playing times are not displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer of this information.
Telephone
I cannot connect my Bluetooth telephone.The telephone's Bluetooth function may be switched off or the device may not be visible.► Check that the telephone has Bluetooth switched on.
► Check in the telephone settings that it is "visible to all".The Bluetooth telephone is not compatible with the system.► Check the compatibility of the telephone on the Brand's website (services).Android Auto and/or CarPlay do not work.Android Auto and CarPlay may not activate if the USB cables are of poor quality.► Use genuine USB cables to ensure compatibility.Android Auto and/or CarPlay do not work.Android Auto and CarPlay are not available in all countries.► Check the Google Android Auto or Apple website to see which countries are supported.The volume of the telephone connected in Bluetooth mode is inaudible.The volume depends on both the system and the telephone.► Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.

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– Air conditioning status information (depending on version), and direct access to the corresponding menu.– Go directly to the audio source selection option, to view the list of radio stations (or list of titles depending on the source).– Go to the "Notifications" of messages, emails, map updates and, depending on the services, the navigation notifications.
– Go to the settings for the touch screen and the digital instrument panel.Audio source selection (depending on equipment):– FM/DAB/AM radio stations (depending on equipment).– Telephone connected via Bluetooth and Bluetooth multimedia broadcast (streaming).– USB memory stick.– Video (depending on equipment).

NOTIC E
In the "Settings" menu, it is possible to create a profile for an individual or for a group of people with shared interests, and configure a wide range of settings (radio presets, audio settings, navigation history, favourite contacts, etc.). Settings are applied automatically.
NOTIC E
In very hot conditions, the volume may be limited to protect the system. It may enter standby mode (with the screen and sound off) for 5 minutes or more.The system will resume normal operation when the temperature in the passenger compartment has dropped.
Steering mounted controls
Voice control:This control is located on the steering wheel or at the end of the lighting control lever (depending on equipment).Short press, system voice control.Long press, voice control for smartphone or CarPlay®, Android Auto via the system.
Increase volume.
Decrease volume.Mute by pressing the volume increase and decrease buttons simultaneously (depending on equipment).Restore the sound by pressing one of the two volume buttons.Media (short press): change the multimedia source.Telephone (short press): start telephone call.Call in progress (short press): access telephone menu.Telephone (long press): reject an incoming call, end call; when no call is in progress, access telephone menu.Radio (rotate): automatic search for the previous / next station.Media (rotate): previous / next track, move in a list.Short press: confirm a selection; if nothing selected, access to presets.Radio: display the list of stations.

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TOYOTA Pro Touch with navigation system
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NOTIC E
Media voice commands are available only with a USB connection.
"Telephone" voice
commands
NOTIC E
If there is no telephone connected by Bluetooth, a voice message announces: "Please first connect a telephone", and the voice session is closed.
Voice commands
Call David Miller*Call voicemail*Display calls*Help messages
To make a phone call, say "call" followed by the contact name, for example: "Call David Miller". You can also include the phone type, for example: "Call David Miller at home". To make a call by number, say "dial" followed by the
phone number, for example, "Dial 107776 835 417". You can check your voicemail by saying
* This function is available only if the telephone connected to the system supports downloadi\
ng of contacts and recent calls and the corresponding download has been performed.
"call voicemail". To send a text, say "send quick message to", followed by the contact, and then the name of the quick message you'd like to send. For example, "send quick message to David Miller, I'll be late". To display the list of calls, say "display calls". For more information on SMS, you can say "help with texting". To choose a contact, say something like "select line three". To move around the list say "next
page" or "previous page". You can undo your last action and start over by saying "undo", or say "cancel" to cancel the current action.
"Text message" voice
commands
N OTIC E
If there is no telephone connected by Bluetooth, a voice message announces: "Please first connect a telephone", and the voice session is closed.
NOTIC E
The "Text messages" voice commands function allows you to dictate and send an SMS.Dictate the text, taking care to pause briefly between each word.When you have finished, the voice recognition system will automatically generate an SMS.
Voice commands
Send quick message to Bill Carter, I'll be lateHelp messages
From the list of quick messages, say the name of the one you'd like to send. To move around the list you can say "go to start", "go to end", "next page" or "previous page". You can undo your last action and start over by saying "undo", or say "cancel" to cancel the current action.Voice commands
Send SMS to John Miller, I'm just arrivingSend SMS to David Miller at the office, don't wait for meHelp messages
Please say "call" or "send quick message to", and then select a line from the list. To move

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TOYOTA Pro Touch with navigation system
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Connected navigation
Connected navigation
connection
Network connection provided by the
user
NOTIC E
For the list of compatible smartphones, visit the Brand's website in your country.
Activate and enter settings for sharing the smartphone connection.
NOTIC E
As processes and standards are constantly changing, we recommend you update the smartphone operating system as well as the date and time on the smartphone and system, to ensure that the communication process between the smartphone and the system functions correctly.
USB connectionConnect the USB cable.The smartphone charges when connected
by the USB cable.
Bluetooth connectionActivate the Bluetooth function on the telephone and ensure that it is visible to all (see the "Connect-App" section).Wi-Fi connectionSelect a Wi-Fi network detected by the system and connect to it.
NOTIC E
This function is only available if it has been activated either via the "Notifications" or via the "Applications" menu.
Press "Notifications".
Select Wi-Fi to activate it.
ORPress Connect-App to display the main page.Press the "OPTIONS" button to access the secondary page.Select "Wi-Fi network connection".
Select the "Secured", "Not secured" or "Stored” tab.Select a network.
Using the virtual keypad, enter the "Key" network Wi-Fi and the "Password".
Press "OK" to establish a connection between the smartphone and the vehicle’s system.
NOTIC E
Usage restrictions:With CarPlay®, connection sharing is only available with a Wi-Fi connection.The quality of services depends on the quality of the network connection.
Authorize sending
information
Press Settings to display the main page.
Press the "OPTIONS" button to access the secondary page.Select "System configuration".
Select the "Private mode" tab.
ORPress "Notifications".
Press "Private mode".
THENActivate or deactivate:
– "No data sharing except for company vehicles".

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TOYOTA Pro Touch with navigation system
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Activate/deactivate "Stations".
Press this button to display a secondary page.Select the "Settings” tab.
Select the desired fuel.
Press "OK" to save.
Displaying charging station
details
Press Navigation to display the main page.Press this button to display the list of services.Press "POI on map" to display the list of points of interest.Press one of the buttons to search for "Stations".Activate/deactivate "Stations".
Press this button to display a secondary page.Select the "Settings" tab.
Select the desired connector type.
Press "OK" to save.
Displaying weather
information
Press Navigation to display the main page.Press this button to display the list of services.Select "View map".
Select "Weather".
Press this button to display basic information.Press this button to display detailed weather information.
NOTIC E
The temperature displayed at 6 a.m. will be the maximum temperature for the day.The temperature displayed at 6 p.m. will be the minimum temperature for the night.
Applications
USB sockets
Depending on equipment, for more information on the USB sockets compatible with CarPlay® or Android Auto applications, refer to the "Ease of use and comfort" section.
NOTIC E
For the list of compatible smartphones, visit the Manufacturer's website in your country.
NOTIC E
Synchronising a smartphone enables users to display applications that support the smartphone’s CarPlay® or Android Auto technology on the vehicle’s screen. For CarPlay® technology, the CarPlay® function must first be activated on the smartphone.Unlock the smartphone for the communication process between the smartphone and the system to work.As principles and standards are constantly changing, we recommend keeping the smartphone's operating system up-to-date, together with the date and time on the smartphone and the system.

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Connectivity
Press Applications to display the main page.Press "Connectivity" to access the CarPlay® or Android Auto functions.
CarPlay® smartphone
connection
Depending on country.
NOTIC E
On connecting the USB cable, the CarPlay® function deactivates the system's Bluetooth® mode.The "CarPlay" function requires the use of a compatible smartphone and compatible applications.
Connect the USB cable. The smartphone charges when connected by the USB cable.Press "Telephone" to display the CarPlay® interface.OrConnect the USB cable. The smartphone charges when connected by the USB cable.
From the system, press "Applications" to display the main page.Press "Connectivity" to access the "CarPlay®” function.
Press "CarPlay" to display the CarPlay® interface.
NOTIC E
When the USB cable is disconnected and the ignition is switched off then back on, the system will not automatically switch to Radio Media mode; the source must be changed manually.
Android Auto smartphone
connection
Depending on country.
NOTIC E
Install the "Android Auto" application on the smartphone via "Google Play".The "Android Auto" function requires the use of a compatible smartphone and compatible applications.
Connect the USB cable. The smartphone charges when connected by the USB cable.From the system, press "Applications" to display the main page.Press "Connectivity" to access the "Android Auto” function.Press "Android Auto" to start the
application in the system.
During the procedure, several screen pages relating to certain features are displayed.Accept to start and complete the connection.Access to the different audio sources remains available in the margin of the Android Auto display, using the touch buttons located in the upper bar.Access to the menus for the system is possible
at any time using the dedicated buttons.
NOTIC E
In Android Auto mode, the function that displays rolling menus by briefly pressing the screen with three fingers is disabled.
NOTIC E
There may be a pause before applications become available, depending on the quality of the network.
Car Apps
Press Applications to display the main page.Press "Car Apps" to display the applications home page.
Internet Browser
Press Applications to display the main page.

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TOYOTA Pro Touch with navigation system
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WARNI NG
Radio reception may be affected by the use of electrical equipment not approved by the Brand, such as a USB charger connected to the 12 V socket.The exterior environment (hills, buildings, tunnels, basement car parks, etc.) may block reception, including in RDS mode.
This phenomenon is perfectly normal in the context of radio wave transmission, and in no way indicative of an audio system malfunction.
Presetting a station
Select a radio station or frequency.(refer to the corresponding section)Press "Presets".Make a long press on one of the buttons to preset the station.
Changing the waveband
Press Radio Media to display the main page.To change the waveband, press "Band…", displayed at the top right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue listening to the same station by automatic retuning to alternative frequencies.
Press Radio Media to display the main page.Press the "OPTIONS" button to access the secondary page.Select "Radio settings".
Select "General".Activate/deactivate "Station follow".
Press "OK" to confirm.
NOTIC E
RDS station tracking may not be available nationwide, as many radio stations do not cover 100 % of the country. This explains the loss of reception of the station during a journey.
Displaying text information
The "Radio Text" function displays information transmitted by the radio station relating to the station or the currently playing song.Press Radio Media to display the main page.Press the "OPTIONS" button to access the secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Display radio text".
Press "OK" to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives priority to TA alert messages. To operate, this function needs good reception of a radio station
that carries this type of message. While traffic information is being broadcast, the current media is automatically interrupted so that the TA message can be heard. Normal play of the previously playing media resumes at the end of the message.Select "Announcements".Activate/deactivate "Traffic announcement".Press "OK" to confirm.

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DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Terrestrial Digital Radio
Digital radio provides higher quality sound.The various "multiplexes/ensembles" offer a
choice of radio stations organised in alphabetical order.Press Radio Media to display the main page.Press “Band …" at the top right of the screen to display the "DAB" waveband.
FM-DAB tracking
“DAB" does not cover 100 % of the territory.When the digital radio signal is poor, “FM-DAB auto follow-up" enables you to continue listening to the same station by automatically switching to the corresponding FM analogue station (if there is one).Press Radio Media to display the main page.Press the "OPTIONS" button to access the secondary page.Select "Radio settings".
Select "General".Activate/deactivate "FM-DAB Follow-up".
Activate/deactivate "Station follow".
Press "OK".
NOTIC E
If “FM-DAB auto tracking" is activated, there may be a time offset of a few seconds when the system switches to "FM" analogue radio, and in some cases a change in volume.When the digital signal quality is restored, the system automatically changes back to "DAB".
WARNI NG
If the "DAB" station being listened to is not available on “FM” (“FM-DAB" option shaded), or "FM-DAB auto tracking" is not activated, the sound will cut out while the digital signal is too weak.
Media
USB port
Insert the USB memory stick into the USB port or connect the USB device to the USB port using a suitable cable (not supplied).
WARNI NG
To protect the system, do not use a USB hub.
The system builds playlists (in temporary memory); this operation can take from a few seconds to several minutes at the first connection.Reduce the number of non-music files and the number of folders to reduce the waiting time.Playlists are updated whenever the ignition is switched off or a USB memory stick is connected. The audio system memorises these lists, which will subsequently load faster if they have not been changed.
Selecting the source
Press Radio Media to display the main page.Select "SOURCES".
Select the source.