274
NOTIC E
Voice recognition requires the use of a compatible smartphone first connected to the vehicle by Bluetooth.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions concerning your audio system.With the engine off, the audio system switches off after a few minutes of use.When the engine is switched off, the audio system operating time depends on the state of charge of the battery.The switch-off is normal: the audio system switches to economy mode and switches off to avoid discharging the vehicle's battery.► Start the vehicle’s engine to increase the charge of the battery.The message "the audio system is overheated" is displayed onscreen.To protect the installation if the ambient temperature is too high, the audio system switches to an automatic thermal protection mode, in which the volume may be decreased or the CD player stopped.► Switch the audio system off for a few minutes to allow the system to cool.
Radio
There is a difference in sound quality between the different audio sources (radio, CD, etc.).For optimal listening quality, the audio settings (Volume, Bass, Treble, Ambience and Loudness) can be adjusted to different audio sources, resulting in audible differences when switching between sources (radio, CD, etc.).
► Check that the audio settings (Volume, Bass, Treble, Ambience and Loudness) are appropriate to the sources being listened to. We recommend setting the audio functions (Bass, Treble, Fr-Re balance and Le-Ri balance) to the middle position, setting the musical ambience to "None", setting loudness correction to "Active" in CD mode and "Inactive" in Radio mode.The preset stations do not function (no sound, 87.5 MHz is displayed, etc.).The wrong waveband is selected.► Press the BAND button to return to the waveband (FM, FM2, DAB, AM) on which the stations are preset.Traffic announcement (TA) is shown but I receive no traffic information.The radio station is not part of the regional traffic information network.► Tune to a radio station that broadcasts traffic information.The reception quality of the tuned radio station gradually deteriorates or the station
presets are inoperative (no sound, 87.5 MHz is displayed, etc.).The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.► Activate the RDS function to allow the system to check for a more powerful transmitter in the area.The environment (hills, buildings, tunnels,
basement car parks, etc.) may block reception, including in RDS mode.This is a perfectly normal phenomenon, and is not indicative of an audio system malfunction.The aerial is absent or has been damaged (for example when going through an automatic car wash or in an underground car park).► Have the aerial checked by a dealer.The sound intermittently cuts out for 1 or 2 seconds in radio mode.During this brief sound cut-out, the RDS searches for another frequency giving better reception of the station.► Switch off the RDS function if the phenomenon occurs too frequently and always on the same route.
Media
The Bluetooth connection is cut.The battery in the peripheral device may not be sufficiently charged.► Charge the battery in the peripheral device.The message "USB device error" is displayed in the screen.
280
Press this button to select the display settings for messages.Press this button to search and select a recipient.Select the "Quick messages” tab.
Press this button to select the display settings for messages.Press this button to write a new message.
Press the bin alongside the selected message to delete it.Press this button alongside the selected message to display the secondary page.Press this button to edit and modify the existing text.Press this button to write a new message.
Press the bin to delete the message.
Radio
Selecting a station
Press Radio Media to display the main page.Press one of the buttons to perform an automatic search for radio stations.Or
Move the slider to manually search for frequencies up or down.OrPress the frequency.
Enter the FM and AM waveband values using the virtual keypad.Press "OK" to confirm.
WARNI NG
Radio reception may be affected by the use of electrical equipment not approved by the Brand, such as a USB charger connected to the 12 V socket.The exterior environment (hills, buildings, tunnels, basement car parks, etc.) may block reception, including in RDS mode. This phenomenon is perfectly normal in the
context of radio wave transmission, and in no way indicative of an audio system malfunction.
Changing the waveband
Press Radio Media to display the main page. Press the "OPTIONS" button to access the secondary page.Press "Band" to change waveband.
Press in the shaded area to confirm.
Presetting a station
Select a radio station or frequency.Make a short press on the star outline. If the star is solid, the radio station is already preset.OrSelect a radio station or frequency.Press "Preset".Make a long press on one of the buttons to preset the station.
Activating/Deactivating RDS
RDS, if activated, allows you to continue listening to the same station by automatically retuning to alternative frequencies.Press Radio Media to display the main page.Press the "OPTIONS" button to access the secondary page.Activate/deactivate "RDS".
284
Telephone
USB sockets
Depending on equipment, for more information on the USB sockets compatible with CarPlay® or Android Auto applications, refer to the "Ease of use and comfort" section.
NOTIC E
For the list of compatible smartphones, visit the Manufacturer's website in your country.
NOTIC E
Synchronising a smartphone enables users to display applications that support the smartphone’s CarPlay® or Android Auto technology on the vehicle’s screen. For CarPlay® technology, the CarPlay® function must first be activated on the smartphone.Unlock the smartphone for the communication process between the smartphone and the system to work.As principles and standards are constantly changing, we recommend keeping the smartphone's operating system up-to-date, together with the date and time on the smartphone and the system.
CarPlay® smartphone
connection
Depending on country.
NOTIC E
On connecting the USB cable, the CarPlay® function deactivates the system's Bluetooth® mode.The "CarPlay" function requires the use of a compatible smartphone and compatible applications.
Connect the USB cable. The smartphone charges when connected by the USB cable.From the system, press Telephone to display the CarPlay® interface.OrIf the smartphone has already connected by Bluetooth®.Connect the USB cable. The smartphone charges when connected by the USB cable.From the system, press "Telephone" to display the main page.Press the "PHONE" button to go to the secondary page.
Press "CarPlay" to display the CarPlay® interface.
NOTIC E
When the USB cable is disconnected and the ignition is switched off then back on, the system will not automatically switch to Radio Media mode; the source must be changed manually.
The CarPlay® navigation can be accessed
at any time by pressing the system's Navigation button.
Android Auto smartphone
connection
Depending on country.On the smartphone, download the Android Auto application.
NOTIC E
The "Android Auto" function requires the use of a compatible smartphone and applications.
Telephone not connected by
Bluetooth®
Connect a USB cable. The smartphone charges when connected by a USB cable.
From the system, press "Telephone" to display the main page.Press "Android Auto" to start the application in the system.
289
TOYOTA Pro Touch
11
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station presets are not working (no sound, 87.5 MHz is displayed, etc.).The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.► Activate the "RDS" function in the upper bar to enable the system to check whether there is a more powerful transmitter in the geographical area.The environment (hills, buildings, tunnels, basement car parks, etc.) is blocking reception, including in RDS mode.This is a perfectly normal phenomenon, and is not indicative of an audio system malfunction.The aerial is missing or has been damaged (for example while entering a car wash or underground car park).► Have the aerial checked by a dealer.I cannot find some radio stations in the list of received stations.The name of the radio station changes.The station is no longer received or its name has changed in the list.
► Press the round arrow on the "List" tab on the "Radio" page.Some radio stations send other information in place of their name (the title of the song for example).The system interprets these details as the station name.► Press the round arrow on the "List" tab on the "Radio" page.
Media
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the cataloguing time).► Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick. Some characters in information about the currently playing media are not displayed correctly.The audio system is unable to process certain types of character.► Use standard characters to name tracks and folders.Playback of streaming files does not start.The connected device does not automatically launch playback.► Start playback from the device.Track names and playing times are not displayed on the audio streaming screen.
The Bluetooth profile does not allow the transfer of this information.
Telephone
I cannot connect my Bluetooth telephone.The telephone's Bluetooth function may be switched off or the device may not be visible.► Check that the telephone has Bluetooth switched on.
► Check in the telephone settings that it is "visible to all".The Bluetooth telephone is not compatible with the system.► Check the compatibility of the telephone on the Brand's website (services).Android Auto and/or CarPlay do not work.Android Auto and CarPlay may not activate if the USB cables are of poor quality.► Use genuine USB cables to ensure compatibility.Android Auto and/or CarPlay do not work.Android Auto and CarPlay are not available in all countries.► Check the Google Android Auto or Apple website to see which countries are supported.The volume of the telephone connected in Bluetooth mode is inaudible.The volume depends on both the system and the telephone.► Increase the volume of the audio system, to maximum if required, and increase the volume of the telephone if necessary.
303
TOYOTA Pro Touch with navigation system
12
Activate/deactivate "Stations".
Press this button to display a secondary page.Select the "Settings” tab.
Select the desired fuel.
Press "OK" to save.
Displaying charging station
details
Press Navigation to display the main page.Press this button to display the list of services.Press "POI on map" to display the list of points of interest.Press one of the buttons to search for "Stations".Activate/deactivate "Stations".
Press this button to display a secondary page.Select the "Settings" tab.
Select the desired connector type.
Press "OK" to save.
Displaying weather
information
Press Navigation to display the main page.Press this button to display the list of services.Select "View map".
Select "Weather".
Press this button to display basic information.Press this button to display detailed weather information.
NOTIC E
The temperature displayed at 6 a.m. will be the maximum temperature for the day.The temperature displayed at 6 p.m. will be the minimum temperature for the night.
Applications
USB sockets
Depending on equipment, for more information on the USB sockets compatible with CarPlay® or Android Auto applications, refer to the "Ease of use and comfort" section.
NOTIC E
For the list of compatible smartphones, visit the Manufacturer's website in your country.
NOTIC E
Synchronising a smartphone enables users to display applications that support the smartphone’s CarPlay® or Android Auto technology on the vehicle’s screen. For CarPlay® technology, the CarPlay® function must first be activated on the smartphone.Unlock the smartphone for the communication process between the smartphone and the system to work.As principles and standards are constantly changing, we recommend keeping the smartphone's operating system up-to-date, together with the date and time on the smartphone and the system.
307
TOYOTA Pro Touch with navigation system
12
WARNI NG
Radio reception may be affected by the use of electrical equipment not approved by the Brand, such as a USB charger connected to the 12 V socket.The exterior environment (hills, buildings, tunnels, basement car parks, etc.) may block reception, including in RDS mode.
This phenomenon is perfectly normal in the context of radio wave transmission, and in no way indicative of an audio system malfunction.
Presetting a station
Select a radio station or frequency.(refer to the corresponding section)Press "Presets".Make a long press on one of the buttons to preset the station.
Changing the waveband
Press Radio Media to display the main page.To change the waveband, press "Band…", displayed at the top right of the screen.
Activating/Deactivating RDS
RDS, if activated, allows you to continue listening to the same station by automatic retuning to alternative frequencies.
Press Radio Media to display the main page.Press the "OPTIONS" button to access the secondary page.Select "Radio settings".
Select "General".Activate/deactivate "Station follow".
Press "OK" to confirm.
NOTIC E
RDS station tracking may not be available nationwide, as many radio stations do not cover 100 % of the country. This explains the loss of reception of the station during a journey.
Displaying text information
The "Radio Text" function displays information transmitted by the radio station relating to the station or the currently playing song.Press Radio Media to display the main page.Press the "OPTIONS" button to access the secondary page.
Select "Radio settings".
Select "General".
Activate/deactivate "Display radio text".
Press "OK" to confirm.
Playing TA messages
The TA (Traffic Announcement) function gives priority to TA alert messages. To operate, this function needs good reception of a radio station
that carries this type of message. While traffic information is being broadcast, the current media is automatically interrupted so that the TA message can be heard. Normal play of the previously playing media resumes at the end of the message.Select "Announcements".Activate/deactivate "Traffic announcement".Press "OK" to confirm.
316
In certain countries, only major routes (motorways, etc.) are listed for the traffic information.This is perfectly normal. The system is dependent on the traffic information available.The altitude is not displayed.On starting, GPS initialisation may take up to 3 minutes to receive more than 4 satellites correctly.
► Wait until the system has started up completely so that there is GPS coverage by at least 4 satellites.Depending on the geographical environment (tunnel, etc.) or the weather, the conditions of reception of the GPS signal may vary.This behaviour is normal. The system is dependent on the GPS signal reception conditions.My navigation is no longer connected.During start-up and in certain geographical areas, the connection may be unavailable.► Check that the online services are activated (settings, contract).
Radio
The reception quality of the tuned radio station gradually deteriorates or the station presets are not working (no sound, 87.5 MHz is displayed, etc.).The vehicle is too far from the selected station’s transmitter, or no transmitter is present in the geographical area.
► Activate the "RDS" function by means of the short-cut menu to enable the system to check whether there is a more powerful transmitter in the geographical area.The aerial is missing or has been damaged (for example while entering a car wash or underground car park).► Have the aerial checked by a dealer.The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception, including in RDS mode.This is a perfectly normal phenomenon, and is not indicative of an audio system malfunction.I cannot find some radio stations in the list of stations received.The name of the radio station changes.The station is no longer received or its name has changed in the list.Some radio stations send other information in place of their name (the title of the song for example).The system interprets these details as the station name.► Press the "Update list" button in the "Radio stations” secondary menu.
Media
Playback of my USB memory stick starts only after a very long wait (around 2 to 3 minutes).Some files supplied with the memory stick may greatly slow down access to reading the memory stick (multiplication by 10 of the cataloguing time).
► Delete the files supplied with the memory stick and limit the number of sub-folders in the file structure on the memory stick.There may be an extended pause after inserting a USB stick.The system reads a variety of data (folder, title, artist, etc.). This can take from a few seconds to a few minutes.This is perfectly normal.
Some characters in information about the currently playing media may not be displayed correctly.The audio system is unable to process certain types of character.► Use standard characters to name tracks and folders.Playback of streaming files does not start.The connected device does not automatically launch playback.► Start playback from the device.Track names and playing times are not displayed on the audio streaming screen.The Bluetooth profile does not allow the transfer of this information.
Telephone
I cannot connect my Bluetooth telephone.The telephone's Bluetooth function may be switched off or the device may not be visible.► Check that the telephone has Bluetooth switched on.► Check in the telephone settings that it is "visible to all".
321
Alphabetical index
A
ABS 11 2Accelerated charging unit (Wallbox) 201Accessories 109, 154Access to the 3rd row 63, 65Access to the spare wheel 234Active Safety Brake 184–186
AdBlue® 20, 220AdBlue® tank 221Additive, Diesel 217–218Adjusting head restraints 54Adjusting seat 52–53Adjusting the air distribution 88–89Adjusting the air flow 88–89Adjusting the date 29, 288, 314Adjusting the height and reach of the steering wheel 56Adjusting the lumbar support 52Adjusting the seat angle 52–53Adjusting the seat belt height 11 7Adjusting the temperature 88–89Adjusting the time 29, 288, 314Advice on care and maintenance 199, 224Advice on driving 8, 148–149Airbags 120, 122–123, 125Airbags, curtain 121, 123Airbags, front 120, 122, 125Airbags, lateral 121–122Air conditioning 86, 90, 92Air conditioning, digital 91Air conditioning, dual-zone automatic 88–89
Air conditioning, manual 87–88, 91Air intake 88–90Air vents 86Alarm 48–50Android Auto connection 284, 304Anti-lock braking system (ABS) 11 2–11 3Anti-pinch 82Antitheft / Immobiliser 31
Apple CarPlay connection 284, 304Applications 304Area, loading 79Armrest, front 55, 74Assistance call 11 0–111Assistance, emergency braking 11 3, 185Audible warning 11 2Audio streaming (Bluetooth) 270, 282–283, 309
B
Battery 210, 246Battery, 12 V 218, 246–249Battery, ancillaries 246Battery, charging 248–249Battery, remote control 38, 94Bench seat, one-piece, fixed 63–64Blind, panoramic roof 82Blind spot monitoring system 190Blind spot sensors 189Blinds, side 81BlueHDi 227
Bluetooth (hands-free) 271, 285–286, 310Bluetooth (telephone) 285–286, 310–3 11Bodywork 225Bonnet 213–214Boot 47Boot lid 34–36, 38, 47Bottle holder 74Brake discs 219
Brake lamps 241, 243Brakes 219Braking 164Braking assistance system 11 2–11 3Braking, automatic emergency 184–186Braking, dynamic emergency 156–158Brightness 287Bulbs 238Bulbs (changing) 238, 241
C
Capacity, fuel tank 196–198Cap, fuel filler 197–198Care of the bodywork 225CD 269, 282CD, MP3 269, 282Central locking 30, 34–35, 39Changing a bulb 238, 241, 243Changing a bulb (side-hinged doors) 241Changing a fuse 243–245Changing a wheel 233Changing a wiper blade 107–108