
681-3. Emergency assistance
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a low-
power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.
ANSI (American National
Standards Institute) C95.1
[1992]
NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
■Free/Open Source Soft-
ware Information
This product contains
Free/Open Source Software
(FOSS). The license information
and/or the source code of such
FOSS can be found at the fol-
lowing URL.
Safety information for
Safety Connect

742-1. Plug-in hybrid system
engine and electric motor.
(P.77)
• If electricity needed for EV driving in EV mode or AUTO
EV/HV mode is not remaining,
the operation mode will be
automatically switched to HV
mode.
• The operation mode can be switched to HV mode at any
timing by operating the switch
to keep electricity for EV driv-
ing etc. ( P.74).
* Switching
to HV mode when driving on a
highway or when driving uphill
is recommended in order to
conserve battery power.
When in HV mode, the HV drive
mode indicator illuminates.
*: The EV driving range may reduce even after switching to HV mode.
■Hybrid battery (traction bat-
tery) charge mode ( P.75)
Electricity generated by the gas-
oline engine can be used to
charge the hybrid battery (trac-
tion battery) by switching to the
hybrid battery (traction battery)
charge mode when electricity
needed for EV driving is not remaining.
*
• The system may not be able
to switch to the hybrid battery
(traction battery) charge
mode due to the state of the
plug-in hybrid system.
( P.76)
• Charging time differs depend- ing on the driving state of the
vehicle when driving in hybrid
battery (traction battery)
charge mode.
When in the hybrid battery (traction
battery) charge mode, the hybrid
battery charge mode indicator illu-
minates.
*: When in the hybrid battery (trac-tion battery) charge mode, the
hybrid battery can be charged
while driving. However, the gaso-
line engine runs to charge the
battery and fuel consumption
becomes higher compared with
driving in HV mode.
The plug-in hybrid system oper-
ation modes can be switched
using the switches.
■Switching the plug-in
hybrid system operation
modes
Press the AUTO EV/HV mode
switch or EV/HV mode selection
switch to change modes as the
following table shows.
When in EV mode, the EV drive
Plug-in hybrid system
operation mode selection
switches

772-1. Plug-in hybrid system
2
Plug-in hybrid system
using only the electric motor)* is
possible. However, depending
on the situation, EV driving may
be canceled and both gasoline
engine and electric motor are
used ( P.79). Also, if a little
electricity is remaining in the
hybrid battery (traction battery),
HV mode is automatically
selected. To drive in EV mode
long, observe the followings.
Avoid sudden acceleration
and sudden deceleration, and
be sure to drive smoothly. If
you repeatedly accelerate,
the hybrid battery (traction
battery) charge will deplete
quickly. Also, EV driving may
be canceled by rapid acceler-
ation or vehicle speed.
Restrain your speed as much
as possible. The distance that
can be driven in EV mode will
reduce considerably at high
speeds.
*: The EV driving range can be
checked using the meter.
( P.155)
■When in AUTO EV/HV mode
Only the electric motor is used
for EV driving
* during normal
driving, but when the accelera-
tor pedal is strongly depressed,
the gasoline engine starts.
( P.79)
Also, when the hybrid battery
(traction battery) level is low, the
mode switches to HV mode automatically the same as in EV
mode.
AUTO EV/HV mode is suitable
for driving conditions when more
power is required, such as for
driving uphill or accelerating
suddenly. However, because
the gasoline engine will start
more easily, it is recommended
to drive in EV mode usually.
*: The EV driving range can be
checked using the meter.
( P.155)
■When in HV mode
The vehicle can be used in the
same way as a standard Plug-in
Hybrid Electric Vehicle
In HV mode, controls are pri-
marily carried out as follows in
accordance with the driving con-
ditions.
The gasoline engine stops
*
when the vehicle is stopped.
During start off, the electric
motor (traction motor) drives
the vehicle.
During normal driving, the
gasoline engine and electric
motor (traction motor) are
controlled effectively, and the
vehicle is driven with optimum
fuel efficiency. Also, when
necessary, the electric motor
(traction motor) operates as
an electrical generator to
charge the hybrid battery
(traction battery).

782-1. Plug-in hybrid system
When the accelerator pedal is
depressed heavily, drive force
from both the gasoline engine
and the electric motor (trac-
tion motor) is used to acceler-
ate.
*: When the hybrid battery (traction
battery) requires charging or the
engine is warming up, etc., the
gasoline engine will not automati-
cally stop. ( P.79)
■When braking (regenera-
tive braking)
The electric motor (traction
motor) charges the hybrid bat-
tery (traction battery).
The EV driving range can be
extended by actively using this
regenerative braking to store
electricity in the hybrid battery
(traction battery).
Moreover, as fuel consumption
is also reduced when in HV
mode, the regenerative braking
system can be used effectively.
■Regenerative braking
●In the following situations, kinetic
energy is converted to electric
energy and deceleration force can
be obtained in conjunction with
the recharging of the hybrid bat-
tery (traction battery).
• The accelerator pedal is released while driving with the shift position
in D or B.
• The brake pedal is depressed while driving with the shift position
in D or B.
●The Regeneration Boost oper-
ates when the shift position is
shifted to B. The regenerative
braking force can be changed when the Regeneration Boost is
operating. (
P.260)
■EV driving range
●The EV driving range is displayed
on the meter. ( P.155)
●The EV driving range changes in
accordance with the charge status
of the hybrid battery (traction bat-
tery), the speed of the vehicle, etc.
●Even if there is enough charge
remaining in the hybrid battery
(traction battery), EV driving may
be canceled and both gasoline
engine and electric motor are
used depending on the situation.
( P.79)
■EV indicator
The EV indicator comes on when
the vehicle is driven using only the
electric motor (traction motor) or the
gasoline engine is stopped.
The on/off operation of the EV indi-
cator can be changed. ( P.166)
■After EV mode has switched to
HV mode due to low hybrid bat-
tery (traction battery) charge
If the hybrid battery (traction battery)
is regenerated by driving continu-
ously down a long slope, the EV
driving range etc. will be displayed
on the meter an d EV mode will be
automatically switched to.
If EV mode is not switched to even
though EV driving range is being
displayed, EV mode can be
switched to by pressing the EV/HV
mode selection switch.

802-1. Plug-in hybrid system
●Motor sounds may be heard from
the engine compartment.
●Sounds may be heard from the
hybrid battery (traction battery)
when the hybrid system starts or
stops.
●Relay operating sounds such as a
snap or soft clank will be emitted
from the hybrid battery (traction
battery), under the rear seats or
under the floor, when the hybrid
system is started or stopped.
●Sounds from the hybrid system
may be heard when the back door
is open.
●Sounds may be heard from the
transmission when the gasoline
engine starts or stops, when driv-
ing at low speeds, or during idling.
●Engine sounds may be heard
when accelerating sharply.
●Sounds may be heard due to
regenerative braking when the
brake pedal is depressed or as
the accelerator pedal is released.
●Vibration may be felt when the
gasoline engine starts or stops.
●Sounds may be heard from near
the hybrid battery (traction battery)
in accordance with the operation
of the air conditioning system or
battery cooler. ( P.109)
■Maintenance, repair, recycling,
and disposal
Contact your Toyota dealer regard-
ing maintenance, repair, recycling
and disposal. Do not dispose of the
vehicle yourself.
In order to make EV mode or
AUTO EV/HV mode available,
charge the hybrid battery (trac-
tion battery) from an external
power source before using the
vehicle.
Even if charging the hybrid battery
(traction battery) has not been com-
pleted, the vehicle can be driven.
However, if there is not enough
charge remaining, it is possible that
the vehicle cannot be driven in EV
mode or AUTO EV/HV mode or the
EV driving range will become
shorter.
■Refilling fuel
Plug-in Hybrid Electric Vehicles can
be driven using electricity charged
from an external power source.
However, as the gasoline engine is
used depending on the situation
( P.79) even if in EV mode or
AUTO EV/HV mode, and the gaso-
line engine is provided on board as
a power source for driving in HV
mode, it is needed to refueling the
vehicle.
Check the fuel amount and refill
immediately when the fuel level
becomes low. ( P.279)
■If the vehicle is not used for a
long time
●The 12-volt battery may dis-
charge. In this event, charge the
12-volt battery. ( P.589)
In order to prevent the hybrid bat-
tery (traction batt ery) from becom-
ing extremely low in charge,
Charging ( P.94)

812-1. Plug-in hybrid system
2
Plug-in hybrid system
charge the hybrid battery (traction
battery) from external power
source or start the hybrid system
at least once every 2 or 3 months,
and turn the power switch off after
the gasoline engine has stopped
automatically. (If the gasoline
engine does not start up even
after approximately 10 seconds
have passed since the “READY”
indicator came on, the power
switch can be turned to off without
any further action.)
When the 12-volt battery is dis-
charged, refer to P.589, “If the 12-
volt battery is discharged” and
perform the correction procedure.
●When the vehicle is left with the
AC charging cable connected, the
electricity consumption amount of
the 12-volt battery increases due
to controls, such as the system
checking, operating. When the AC
charging cable is not needed,
remove it from the vehicle.
When driving with the gasoline
engine stopped, a sound, which
changes in accordance with the
driving speed, will be played in
order to warn people nearby of
the vehicle’s approach. The
sound will stop when the vehicle
speed exceeds approximately
22 mph (35 km/h).
■Acoustic Vehicle Alerting Sys-
tem
In the following cases, the Acoustic
Vehicle Alerting System may be dif-
ficult for surrounding people to hear.
●In very noisy areas
●In the wind or the rain
Also, as the Acoustic Vehicle Alert- ing System is installed on the front
of the vehicle, it may be more diffi-
cult to hear from the rear of the vehi-
cle compared to the front.
■When “Acoustic Vehicle Alert-
ing System Malfunction Visit
your Dealer” is displayed on the
multi-information display
The Acoustic Vehicle Alerting Sys-
tem may be malfunctioning. Have
the vehicle inspected by your
Toyota dealer immediately.
*: This function can only be used in the mainland U.S.A. It cannot be
used in other states and territo-
ries, including Alaska and Hawaii.
This system operates based on
the driving situation and traffic
information to enhance fuel
economy.
For details about Predictive effi-
cient drive, refer to “MULTIME-
DIA OWNER’S MANUAL”.
■Predictive deceleration sup-
port
When the vehicle approaches
to predictive deceleration sup-
port points registered in the
navigation system, the refer-
ence operation range ( ) of
the ECO Accelerator Guid-
ance ( P.163) on the multi-
information display will be
turned off to encourage the
driver to reduce excessive
acceleration.
Acoustic Vehicle Alerting
System
Predictive efficient drive
(vehicles with navigation
system)
*
A

842-1. Plug-in hybrid system
■Running out of fuel
When the vehicle has run out of fuel
and the hybrid system cannot be
started, refuel th e vehicle with at
least enough gasoline to make the
low fuel level warning light ( P.562)
go off. If there is only a small
amount of fuel, the hybrid system
may not be able to start. (The stan-
dard amount of fuel is about 2.1 gal.
[8.0 L, 1.8 Imp.gal.], when the vehi-
cle is on a level surface. This value
may vary when the vehicle is on a
slope. Add extra fuel when the vehi-
cle is inclined.)
■Electromagnetic waves
●High voltage parts and cables on
the Plug-in Hybrid Electric Vehi-
cles incorporate electromagnetic
shielding, and therefore emit
approximately the same amount
of electromagnetic waves as con-
ventional gasoline powered vehi-
cles or home electronic
appliances.
●Your vehicle may cause sound
interference in some third party-
produced radio parts.
■Effect of magnetic forces
If objects that generate strong mag-
netic forces, such as large speak-
ers, are placed inside the luggage
compartment or installed nearby,
the generated magnetic forces may
negatively affect the hybrid system.
■Hybrid battery (traction battery)
(lithium-ion battery)
The hybrid battery (traction battery)
has a limited service life.
The hybrid battery (traction battery)
capacity (the ability to hold a
charge) reduces with time and use
in the same way as other recharge-
able batteries. The extent at which
capacity reduces changes drasti-
cally depending on the environment
(ambient temperature, etc.) and
usage conditions, such as how the
vehicle is driven and how the hybrid battery (traction battery) is charged.
This is a natural characteristic of
lithium-ion batteries, and is not a
malfunction. Also, even though the
EV driving range becomes shorter
when the hybrid battery (traction
battery) capacity reduces, vehicle
performance does not significantly
become worse.
In order to reduce the possibility of
the capacity reducing, follow the
directions listed on P.113, “Capacity
reduction of the hybrid battery (trac-
tion battery)”.
■Starting the hybrid system in an
extremely cold environment
When the hybrid battery (traction
battery) is extremely cold (below
approximately -22°F [-30°C]) under
the influence of the outside tem-
perature, it may not be possible to
start the hybrid system. In this case,
try to start the hybrid system again
after the temperature of the hybrid
battery increases due to the outside
temperature increase etc.
WARNING
■High voltage precautions
The vehicle has high voltage DC
and AC systems as well as a 12-
volt system. DC and AC high volt-
age is very dangerous and can
cause severe burns and electric
shock that may result in death or
serious injury.
●Never touch, disassemble,
remove or replace the high volt-
age parts, cables or their con-
nectors.
●The hybrid system will become
hot after starting as the system
uses high voltage. Be careful of
both the high voltage and the
high temperature, and always
obey the caution labels
attached to the vehicle.

852-1. Plug-in hybrid system
2
Plug-in hybrid system
WARNING
●Never try to open the service
plug access hole located in the
luggage compartment. The ser-
vice plug is used only when the
vehicle is serviced and is sub-
ject to high voltage.
■Road accident cautions
Observe the following precautions
to reduce the risk of death or seri-
ous injury:
●Stop the vehicle in a safe place
to prevent subsequent acci-
dents. While depressing the
brake pedal, apply the parking
brake and shift the shift position
to P to stop the Plug-in hybrid
system. Then, slowly release
the brake pedal.
●Do not touch the high voltage
parts, cables and connectors.
●If electric wires are exposed
inside or outside your vehicle,
an electric shock may occur.
Never touch exposed electric
wires.
●Do not touch the battery if liquid
is leaking from or adhering to it.
If electrolyte (carbonic-based
organic electrolyte) from the
hybrid battery (traction battery)
comes into contact with the
eyes or skin, it could cause
blindness or skin wounds. In the
unlikely event that it comes into
contact with the eyes or skin,
wash it off immediately with a
large amount of water, and seek
immediate medical attention.
●If electrolyte is leaking from the
hybrid battery (traction battery),
do not approach the vehicle.
Even in the unlikely event that
the hybrid battery (traction bat-
tery) is damaged, the internal
construction of the battery will
prevent a large amount of elec-
trolyte from leaking out. How-
ever, any electrolyte that does
leak out will give off a vapor.
This vapor is an irritant to skin
and eyes and could cause acute
poisoning if inhaled.
●Do not bring burning or high-
temperature items close to the
electrolyte. The electrolyte may
ignite and cause a fire.
●If a fire occurs in the Plug-in
Hybrid Electric Vehicle, leave
the vehicle as soon as possible.
Never use a fire extinguisher
that is not meant for electric
fires. Using even a small
amount of water may be dan-
gerous.
●If your vehicle needs to be
towed, do so with front wheels
raised. If the wheels connected
to the electric motor (traction
motor) are on the ground when
towing, the motor may continue
to generate electricity. This may
cause a fire. ( P.550)
●Carefully inspect the ground
under the vehicle. If you find
that liquid has leaked onto the
ground, the fuel system may
have been damaged. Leave the
vehicle as soon as possible.
■Hybrid battery (traction bat-
tery)
●Your vehicle contains a sealed
lithium-ion battery.