Page 699 of 818
6978-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
8
When trouble arises
■Locking the charging port lid
Close the charging port lid. ( P. 112)
Lock the doors using the mechanical key. ( P. 695)
The charging port lid can be locked if the steps and are performed
in reverse.
■Unlocking the charging port lid
Unlock the doors using the mechanical key. ( P. 695)
Open the charging port lid. ( P. 1 1 2 )
Unlock the doors using the mechanical key. ( P. 695)
Push the charging connector lock switch. ( P. 159)
The charging connector will be unlocked.
Locking and unlocking the charging port lid
Unlocking the charging connector
1
2
12
1
2
1
2
Page 700 of 818

6988-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
■Stopping the hybrid system
Set the parking brake, shift the shift position to P and press the power switch
as you normally do when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 632)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( P. 7 6 )
■ Changing power switch modes
Release the brake pedal and press the power switch in step above. The
hybrid system does not start and modes will be changed each time the switch
is pressed. ( P. 325)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 726)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 285)
WARNING
■When using the mechanical key and operating the power windows
Operate the power window after checking to make sure that there is no pos-
sibility of any passenger having any of their body parts caught in the win-
dow.
Also, do not allow children to operate the mechanical key. It is possible for
children and other passengers to get caught in the power window.
3
Page 701 of 818
6998-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
8
When trouble arises
If the 12-volt batter y is discharged
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.
Vehicles with an alarm
( P. 7 6 ) :
Confirm that the electronic key
is being carried.
When connecting the jumper (or
booster) cables, depending on the
situation, the alarm may activate
and doors locked. ( P. 78)
Open the hood. (P. 584)
Remove the engine cover.
Pull up the both ends of the cover
vertically.
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call any authorized Toyota retailer or Toyota autho-
rized repairer, or any reliable repairer.
1
2
3
Page 704 of 818

7028-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
■When recharging or replacing the 12-volt battery
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● It may be impossible to unlock the charging port lid or locking and unlocking
the charging connector immediately after the 12-volt battery is reconnected.
In this case, carry the electronic key on your person and operate the
charging port lid or charging connector lock switch again.
● The power switch mode is memorized by the vehicle. When the 12-volt bat-
tery is reconnected, the system will return to the mode it was in before the
12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the power switch off.
If you are unsure what mode the power switch was in before the 12-volt bat-
tery discharged, be especially careful when reconnecting the 12-volt battery.
● If the 12-volt battery discharges while the shift position is in P, it may not be
possible to shift the shift position to other positions. In this case, the vehicle
cannot be towed without lifting both front wheels because the front wheels
will be locked. ( P. 652)
■ When replacing the 12-volt battery
● Use a 12-volt battery that conforms to European regulations.
● Use a 12-volt battery that the case size is same as the previous one (LN1),
20 hour rate capacity (20HR) is equi valent (45Ah) or greater, and perfor-
mance rating (CCA) is equivalent (295A) or greater.
• If the sizes differ, the 12-volt battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the 12-volt battery may discharge and the
hybrid system may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Page 730 of 818
7289-2. Customization
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
■Smart entry & start system and wireless remote control
(P. 273, 283)
■Smart entry & start system (P. 283)
*: If equipped
■
Wireless remote control (P. 273)
■Rear seat reminder (P. 276)
FunctionDefault
settingCustomized
setting
Operation signal
(emergency flashers)OnOff–OO
Open door reminder buzzer
(When locking the vehicle)OnOff––O
Time elapsed before the auto-
matic door lock function is
activated if a door is not
opened after being unlocked
30 seconds
60 seconds
––O
120 seconds
123
FunctionDefault
settingCustomized
setting
Smart entry & start system On Off – O O
Number of consecutive door
lock operations
*2 timesAs many as
desired––O
123
FunctionDefault
settingCustomized
setting
Wireless remote control On Off – – O
123
FunctionDefault
settingCustomized
setting
Rear seat reminder function On Off O – –
123
Page 731 of 818
7299-2. Customization
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
9
Vehicle specifications
■Outside rear view mirrors (P. 301)
■Power windows (P. 303)
■Reverse warning buzzer (P. 329)
■Turn signal lever (P. 335)
FunctionDefault
settingCustomized
setting
Automatic mirror folding and
extending operationLinked to the
locking/
unlocking of
the doorsOff
––O Linked to
operation of
the power
switch
123
FunctionDefault
settingCustomized
setting
Mechanical key linked opera-
tion (open)Off On – – O
Mechanical key linked opera-
tion (close)Off On – – O
Wireless remote control linked
operation (open)Off On – – O
Wireless remote control linked
operation (close)Off On – – O
Mechanical key, wireless
remote control linked opera-
tion signal (buzzer)On Off – – O
123
FunctionDefault
settingCustomized
setting
Signal (buzzer) when the shift
position is in ROffIntermittent––O
123
FunctionDefault
settingCustomized
setting
Times of flashing of the lane
change signal flashers3Off
––O 5
7
123
Page 736 of 818
7349-2. Customization
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
■Illumination (P. 541)
■Charge settings
■Maintenance system
FunctionDefault
settingCustomized
setting
Time elapsed before the inte-
rior lights turn off15 secondsOff
–OO 7.5 seconds
30 seconds
Operation after the power
switch is turned offOnOff––O
Operation when the doors are
unlockedOnOff––O
Operation when you approach
the vehicle with the electronic
key on your person
OnOff––O
Footwell lighting On Off – – O
Interior lights illumination con-
trolOn Off – – O
123
Charge scheduleSetting the charging schedule: P. 169
Charge currentChanging the upper limit of the charging cur-
rent: P. 140
Traction battery heaterSetting “Traction Battery Heater” on/off:
P. 145
Tire pressure warning
systemInitializing the tire pressure warning system:
P. 601
Page 740 of 818

738What to do if... (Troubleshooting)
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by any authorized Toyota retailer or Toyota authorized repairer, or
any reliable repairer. (P. 269)
●If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. (P. 272)
●Is the electronic key battery weak or depleted? (P. 632)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. (P. 325)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 286)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 276)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened