Page 623 of 818
6217-3. Do-it-yourself maintenance
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
7
Maintenance and care
■Jack point
■Storing the jack The mark indicating the jack point is
stamped on the underside of the vehicle.
Fully insert the jack in the stowing posi-
tion, and turn the portion to secure the
jack.
A
Page 628 of 818
6267-3. Do-it-yourself maintenance
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
With the glove box fully open,
slightly lift up the glove box and
pull toward the seat to detach
the bottom of the glove box.
Do not use excessive force if the
glove box does not detach when
lightly pulled. Instead, pull toward
the seat while slightly adjusting the
height of the glove box.
Remove the filter cover.
Unlock the filter cover.
Move the filter cover in the direction of the arrow, and then pull it
out of the claws.
Remove the filter case.
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Left-hand drive vehiclesRight-hand drive vehicles
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Page 636 of 818

6347-3. Do-it-yourself maintenance
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
WARNING
■Battery precautions
Observe the following precautions.
Failure to do so may result in death or serious injury.
● Do not swallow the battery. Doing so may cause chemical burns.
● A coin battery or button battery is used in the electronic key. If a battery is
swallowed, it may cause severe chemical burns in as little as 2 hours and
may result in death or serious injury.
● Keep away new and removed batteries from children.
● If the cover cannot be firmly closed, stop using the electronic key and stow
the key in the place where children cannot reach, and then contact any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer as soon as possible.
● If you accidentally swallow a battery or put a battery into a part of your
body, get emergency medical attention immediately.
■ To prevent battery explosion or leakage of flammable liquid or gas
● Replace the battery with a new battery of the same type. If a wrong type of
battery is used, it may explode.
● Do not expose batteries to extremely low pressure due to high altitude or
extremely high temperatures.
● Do not burn, break or cut a battery.
■ Certification for the smart entry & start system
CAUTION
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
TYPE.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS
NOTICE
■ For normal operation after replacing the battery
Observe the following precautions to prevent accidents:
● Always work with dry hands.
Moisture may cause the battery to rust.
● Do not touch or move any other component inside the remote control.
● Do not bend either of the battery terminals.
Page 643 of 818
6417-3. Do-it-yourself maintenance
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
7
Maintenance and care
Remove the cover end and
pull the cover toward the
front of the vehicle to make a
gap between the cover and
rear bumper.
Remove the clip inside of the cover, and remove the cover.
Pull out the center portion of
the clip to unlock using a flat-
head screwdriver, and then
pull it to remove.
Turn the bulb base counter-
clockwise, and then remove
the light bulb.
To remove the light bulb, insert a
hand from the gap between the
rear tire and rear bumper.
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Page 649 of 818
647
8When trouble arises
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
8-1. Essential information
Emergency flashers ........... 648
If your vehicle has to
be stopped in an
emergency ....................... 649
If the vehicle is submerged
or water on the road
is rising ............................ 650
8-2. Steps to take in an
emergency
If your vehicle needs
to be towed ...................... 652
If you think something is
wrong ............................... 658
If a warning light turns on
or a warning buzzer
sounds ............................. 659
If a warning message is
displayed ......................... 667
If you have a flat tire .......... 675
If the hybrid system will
not start............................ 693
If the electronic key does
not operate properly ........ 695
If the 12-volt battery is
discharged ....................... 699
If your vehicle
overheats ......................... 705
If the vehicle becomes
stuck ................................ 710
Page 654 of 818

6528-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
If your vehicle needs to be towed
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked due
to the parking lock. Contact any authorized Toyota retailer or Toyota
authorized repairer, or any reliable repairer or commercial towing ser-
vice.
● There is a malfunction in the shift control system. (P. 326, 674)
● There is a malfunction in the immobilizer system. (P. 7 4 )
● There is a malfunction in the smart entry & start system. (P. 695)
● The 12-volt battery is discharged. (P. 699)
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota retailer or Toyota authorized repairer,
or any reliable repairer or commercial towing service before towing.
● The hybrid system warning message is displayed and the vehicle
does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer or commercial towing service,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
Situations when it is not possible to be towed by another vehicle
Situations when it is necessary to contact dealers before towing
Page 655 of 818
6538-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
8
When trouble arises
When using a flatbed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flatbed truck for the tire
strapping method.
In order to suppress vehicle movement during transportation, set the
parking brake and turn the power switch off.
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing eyelets. This should only be attempted on hard surfaced roads
for short distances at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.
Using a flatbed truck
Emergency towing
Page 656 of 818

6548-2. Steps to take in an emergency
Prius Plug-in Hybrid_OM_OM47F38E_(EE)
To have your vehicle towed by another vehicle, the towing eyelet must
be installed to your vehicle. Install the towing eyelet using the follow-
ing procedure.
Take out the wheel nut wrench and towing eyelet. ( P. 613)
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench or hard metal bar.
When tightening with a wheel nut
wrench or hard metal bar, make
sure not to damage the vehicle
body.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Turn off the Parking Support Brake function. (if equipped): P. 464
Emergency towing procedure
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