
971-3. Emergency assistance
1
HILUX_OM_OM0K789E_(EE)
For safety and security
■Automatic Emergency Calls
If any airbag deploys, the system is designed to automatically call
the eCall control center.* The answering operator receives the vehi-
cle’s location, the time of the incident and the vehicle VIN, and
attempts to speak with the vehicle occupants to assess the situa-
tion. If the occupants are unable to communicate, the operator
automatically treats the call as an emergency and contacts the
nearest emergency services provider (112 system etc.) to describe
the situation and request that assistance be sent to the location.
*: In some cases, the call cannot be made. ( P. 9 9 )
■Manual Emergency Calls
In the event of an emergency, press the “SOS” button to call the
eCall control center.* The answering operator will determine your
vehicle’s location, assess the situation, and dispatch the necessary
assistance required.
Make sure to open the cover
before pressing the “SOS” but-
ton.
If you accidentally press the “SOS” button, tell the operator that you are
not experiencing an emergency.
*: In some cases, the call cannot be made. ( P. 9 9 )
Emergency Notification Services

1001-3. Emergency assistance
HILUX_OM_OM0K789E_(EE)
WARNING
■For your safety
● Please drive safely.
The function of this system is to assist you in making the Emergency Call
in case of accidents such as traffic accidents or sudden medical emergen-
cies, and it does not protect the driver or passengers in any way. Please
drive safely and fasten your seatbelts at all times for your safety.
● In case of an emergency, make lives the top priority.
● If you smell anything burning or other unusual smells, leave the vehicle
and evacuate to a safe area immediately.
● If the airbags deploy when the system is operating normally, the system
makes emergency call. The system also makes emergency call when the
vehicle is struck from the rear or rolls over, even if the airbags do not
deploy.
● For safety, do not make the Emergency Call while driving.
Making calls during driving may caus e mishandling of the steering wheel,
which may lead to unexpected accidents.
Stop the vehicle and confirm the safety of your surroundings before mak-
ing the Emergency Call.
● When changing fuses, please use the specified fuses. Using other fuses
may cause ignition or smoke in the circuit and lead to a fire.
● Using the system while there is smoke or an unusual smell may cause a
fire. Stop using the system immediately and consult any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
NOTICE
■ To prevent damage
Do not pour any liquids onto the “SOS” button panel, etc. and do not impact
it.
■ If the “SOS” button panel, speaker or microphone malfunctions during
an Emergency Call or manual maintenance check
It may not be possible to make Emergency Calls, confirm the system status,
or communicate with the eCall control center operator. If any of the above
equipment is damaged, please consult any authorized Toyota retailer or
Toyota authorized repairer, or any reliable repairer.

1091-3. Emergency assistance
1
HILUX_OM_OM0K789E_(EE)
For safety and security
■Automatic Emergency Calls
If any airbag deploys, the system is designed to automatically call
the ERA-GLONASS/EVAK control center.* The answering operator
receives the vehicle’s location, the time of the incident and the vehi-
cle VIN, and attempts to speak with the vehicle occupants to
assess the situation. If the occupants are unable to communicate,
the operator automatically treats the call as an emergency and con-
tacts the nearest emergency services provider (112 system etc.) to
describe the situation and request that assistance be sent to the
location.
*: In some cases, the call cannot be made. ( P. 111 )
■Manual Emergency Calls
In the event of an emergency, press the “SOS” button to call the
ERA-GLONASS/EVAK control center.* The answering operator will
determine your vehicle’s location, assess the situation, and dis-
patch the necessary assistance required.
If you accidentally press the “SOS” button, tell the operator that you are
not experiencing an emergency.
*: In some cases, the call cannot be made. ( P. 111 )
Emergency Notification Services

1121-3. Emergency assistance
HILUX_OM_OM0K789E_(EE)
WARNING
■For your safety
● Please drive safely.
The function of this system is to assist you in making the Emergency Call
in case of accidents such as traffic accidents or sudden medical emergen-
cies, and it does not protect the driver or passengers in any way. Please
drive safely and fasten your seatbelts at all times for your safety.
● In case of an emergency, make lives the top priority.
● If you smell anything burning or other unusual smells, leave the vehicle
and evacuate to a safe area immediately.
● Since the system detects shocks, the automatic reporting may not always
occur synchronized with the operation of the airbag system. (If the vehicle
is struck from behind, etc.)
● For safety, do not make the Emergency Call while driving.
Making calls during driving may caus e mishandling of the steering wheel,
which may lead to unexpected accidents.
Stop the vehicle and confirm the safety of your surroundings before mak-
ing the Emergency Call.
● When changing fuses, please use the specified fuses. Using other fuses
may cause ignition or smoke in the circuit and lead to a fire.
● Using the system while there is smoke or an unusual smell may cause a
fire. Stop using the system immediately and consult any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
NOTICE
■ To prevent damage
Do not pour any liquids onto the “SOS” button panel, etc. and do not impact
it.
■ If the “SOS” button panel, speaker or microphone malfunctions during
an Emergency Call or manual maintenance check
It may not be possible to make Emergency Calls, confirm the system status,
or communicate with the ERA-GLONASS/EVAK control center operator. If
any of the above equipment is damaged, please consult any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.

4777-1. Maintenance and care
7
Maintenance and care
HILUX_OM_OM0K789E_(EE)
■Caring for leather areas
Toyota recommends cleaning the interior of the vehicle at least twice a year to
maintain the quality of the vehicle’s interior.
■ Shampooing the carpets
There are several commercial foaming-type cleaners available. Use a sponge
or brush to apply the foam. Rub in overlapping circles. Do not use water.
Wipe dirty surfaces and let them dry. Excellent results are obtained by keep-
ing the carpet as dry as possible.
■ Seat belts
Clean with mild soap and lukewarm water using a cloth or sponge. Also
check the belts periodically for excessive wear, fraying or cuts.
WARNING
■ Water in the vehicle
● Do not splash or spill liquid in the vehicle.
Doing so may cause electrical components etc. to malfunction or catch
fire.
● Do not get any of the SRS components or wiring in the vehicle interior wet.
( P. 46)
An electrical malfunction may cause the airbags to deploy or not function
properly, resulting in death or serious injury.
■ Cleaning the interior (especially instrument panel)
Do not use polish wax or polish cleaner. The instrument panel may reflect
off the windshield, obstructing the driver’s view and leading to an accident,
resulting in death or serious injury.

5658-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
Fuel pump shut off system (gasoline engine only)
Follow the procedure below to restart the engine after the system is
activated.
Turn the engine switch to the “ACC” or “LOCK” position (vehicles
without smart entry & start system) or ACCESSORY mode or off
(vehicles with smart entry & start system).
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2

5678-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
(Flashes or illuminates)
Malfunction indicator lamp (warning buzzer)
Indicates the followings if the warning light comes on or
flashes:
• Malfunction in the emission control system. (if equipped)
• Malfunction in the electronic engine control system.
• Malfunction in the electronic automatic transmission
control system. (if equipped)
• The boost pressure in the turbocharger is abnormally
high.*3 (diesel engine)
• Malfunction in DPF system. (if equipped)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The seat belt pretensioner system; or
• The front passenger occupant classification system (if
equipped)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
ABS warning light
Indicates a malfunction in:
• The ABS; or
• The brake assist system (vehicles with VSC system)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Power steering system warning light (warning buzzer)
(if equipped)
Indicates a malfunction in the power steering system
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightWarning light/Details/Actions

662Alphabetical index
HILUX_OM_OM0K789E_(EE)
Alphabetical index
A/C..................................... 434, 441
Air conditioning filter.............. 514
Automatic air conditioning
system ................................ 441
Manual air conditioning
system ................................ 434
ABS (Anti-lock Brake
System) .................................. 354
Function ................................ 354
Warning light ......................... 567
Access panels .......................... 157
AdBlue™................................... 500
Capacity ................................ 503
Low AdBlue™ level
warning light ....................... 571
Refilling ................................. 503
Air conditioning filter .............. 514
Air conditioning
system ............................ 434, 441
Air conditioning filter.............. 514
Automatic air conditioning
system ................................ 441
Manual air conditioning
system ................................ 434
Airbags ....................................... 45
Airbag manual on-off
system .................................. 62
Airbag operating conditions .... 53
Airbag precautions for
your child .............................. 47
Airbag warning light .............. 567
Correct driving posture............ 38
Curtain shield airbag
operating conditions ............. 53
Curtain shield airbag
precautions ........................... 49
Front passenger occupant
classification system ............. 57
General airbag
precautions........................... 47
Locations of airbags................ 45
Modification and
disposal of airbags ............... 51
Side airbag operating
conditions ............................. 53
Side airbag precautions .......... 49
Side and curtain shield
airbags operating
conditions ............................. 53
Side and curtain shield
airbags precautions .............. 49
SRS airbags............................ 45
Airbag manual on-off
system ...................................... 62
Alarm ........................................ 115
Antenna ............................ 386, 472
Antennas (smart entry &
start system) .......................... 161
Anti-lock brake system
(ABS) ...................................... 354
Function ................................ 354
Warning light ......................... 567
Armrest ..................................... 469
Audio input............... 395, 401, 407
Audio system ........................... 378
Antenna ........................ 386, 472
Audio input ............................ 381
AUX port ............................... 381
Bluetooth® audio................... 424
CD player ............................. 387
iPod....................................... 395
MP3/WMA disc ..................... 389
Optimal use........................... 382
Portable music player ........... 407
Radio .................................... 384
Steering wheel audio
switches.............................. 379
USB memory ........................ 401
A