Page 608 of 810

6068-2. Steps to take in an emergency
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Once the vehicle’s engine has started, remove the jumper cables in
the exact reverse order from which they were connected.
Once the engine starts, have the vehicle inspected at any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer
as soon as possible.
■ Starting the engine when the battery is discharged (vehicles with auto-
matic transmission)
The engine cannot be started by push-starting.
■ To prevent battery discharge
● Turn off the headlights and the audio system while the engine is off.
(Vehicles with Stop & Start system: Except when the engine is stopped due
to the Stop & Start system)
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ When the battery is removed or discharged
● Information stored in the ECU is cleared. When the battery is depleted, have
the vehicle inspected at any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
● The power windows may not close normally. In this case, initialize the power
windows. (if equipped) ( P. 185)
● If it is necessary to initialize the panoramic view monitor (if equipped), refer
to “Navigation and multimedia system Owner’s manual” or “Multimedia
Owner’s Manual”.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
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6078-2. Steps to take in an emergency
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8
When trouble arises
■When recharging or replacing the battery (vehicles with smart entry &
start system)
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wireless
remote control or the mechanical key to lock or unlock the doors.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the battery is
reconnected, the system will return to the mode it was in before the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
● Vehicles with Stop & Start system: After the battery terminals have been dis-
connected and reconnected or, the battery has been replaced, the Stop &
Start system may not automatically stop the engine for up to an hour.
■ When replacing the battery
● Use a battery that conforms to European regulations.
● Use a battery with the same case size as the previous battery and an equiv-
alent 20 hour rate capacity (20HR) or greater.
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the battery may discharge and the engine
may not be able to start.
● Vehicles with Stop & Start system: Use a genuine battery specifically
designed for use with the Stop & Start system or a battery with equivalent
specifications to a genuine battery. If an unsupported battery is used, Stop &
Start system functions may be restricted to protect the battery.
Also, battery performance may decrease and the engine may not be able to
restart. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer for details.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.
Page 612 of 810

6108-2. Steps to take in an emergency
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If your vehicle overheats
Stop the vehicle in a safe place and turn off the air conditioning sys-
tem, and then stop the engine.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the engine has cooled down sufficiently, inspect the hoses and
radiator core (radiator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant
leaks, immediately contact any
authorized Toyota retailer or
Toyota authorized repairer, or
any reliable repairer.
The following may indicate that your vehicle is overheating.
● The needle of the engine coolant temperature gauge (P. 128)
enters the red zone or a loss of engine power is experienced.
(For example, the vehicle speed does not increase.)
● Vehicles with multi-information display: “Engine Coolant Temp
High Stop in a Safe Place See Owner’s Manual” is shown on the
multi-information display.
● Steam comes out from under the hood.
Correction procedures
1
2
3
1
2
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6118-2. Steps to take in an emergency
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8
When trouble arises
The coolant level is satisfactory if it is between the “F” and “L” lines
on the reservoir.
4
Reservoir
“F” line
“L” line
Radiator cap (if equipped)
1
2
3
4
Engine coolant (gasoline
engine)
Engine coolant (diesel engine)
Intercooler coolant (if equipped)
Page 614 of 810
6128-2. Steps to take in an emergency
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Add engine coolant if necessary. (P. 634)
Water can be used in an emergency if engine coolant is unavailable.
5
Engine coolant (gasoline
engine)
Engine coolant (diesel engine)
Intercooler coolant (if equipped)
Page 615 of 810

6138-2. Steps to take in an emergency
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8
When trouble arises
Start the engine to check that the radiator cooling fan operates and
to check for coolant leaks from the radiator or hoses.
If the fan is not operating:
Stop the engine immediately and contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repairer.
If the fan is operating:
Have the vehicle inspected at the nearest authorized Toyota retailer
or Toyota authorized repairer, or any reliable repairer.
WARNING
■ When inspecting under the hood of your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● Keep hands and clothing (especially a tie, a scarf or a muffler) away from
the fans and belts. Failure to do so may cause the hands or clothing to be
caught, resulting in serious injury.
● Do not loosen the radiator cap (if equipped), the engine coolant reservoir
cap or intercooler coolant reservoir cap (if equipped) while the engine and
radiator are hot. High temperature steam or coolant could spray out.
NOTICE
■ When adding engine coolant
Add coolant slowly after the engine has cooled down sufficiently. Adding
cool coolant to a hot engine too quickly can cause damage to the engine.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sand or dust
etc.).
● Do not use any coolant additive.
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Page 616 of 810
6148-2. Steps to take in an emergency
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If you run out of fuel and the engine stalls
(diesel engine only)
If you run out of fuel and the engine stalls:
Refuel your vehicle.
To bleed the fuel system, oper-
ate the priming pump until you
feel more resistance.
Start the engine. ( P. 219, 222)
If the engine does not start after the above steps have been performed,
wait for 10 seconds and try steps and again. If the engine still does
not start, contact any authorized Toyo ta retailer or Toyota authorized
repairer, or any reliable repairer.
After starting the engine, depress the accelerator pedal lightly until the
engine runs smoothly.
1
2
NOTICE
■ When restarting the engine
● Do not crank the engine before refueling and operating the priming pump.
This may damage the engine and fuel system.
● Do not crank the engine for more than 30 seconds at a time. This may
overheat the starter and wiring system.
3
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Page 617 of 810
6158-2. Steps to take in an emergency
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When trouble arises
If the vehicle becomes stuck
Stop the engine. Set the parking brake and shift the shift lever to P
(automatic transmission) or N (manual transmission).
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material under the tires to help
provide traction.
Restart the engine.
Vehicles with rear differential lock system: Lock the rear differential.
( P. 340)
Shift the shift lever to the D or R position (automatic transmission)
or 1 or R position (manual transmission) and carefully apply the
accelerator to free the vehicle.
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
1
2
3
4
5
6