Page 563 of 810

5618-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergency
towing hooks. This should only be attempted on hard surfaced roads
for at most 80 km (50 miles) at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Securely attach cables or
chains to the towing hooks.
Take care not to damage the vehi-
cle body.
Enter the vehicle being towed and start the engine.
If the engine does not start, turn the engine switch to the “ON” position
(vehicles without smart entry & start system) or IGNITION ON mode (vehi-
cles with smart entry & start system).
Vehicles with Stop & Start system:
Before towing the vehicle, turn the engine switch to the “LOCK” position
(vehicles without smart entry & start system) or off (vehicles with smart
entry & start system) once, and then start the engine.
4WD models: Turn the front-wheel drive control switch to H2.
( P. 330)
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted (automatic transmission):
P. 2 3 6
Emergency towing
Emergency towing procedure
1
2
3
4
Page 564 of 810

5628-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
■While towing
If the engine is not running, the power assist for the brakes and steering will
not function, making steering and braking more difficult.
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc. which place
excessive stress on the towing hooks, cables or chains. The towing hooks,
cables or chains may become damaged, broken debris may hit people,
and cause serious damage.
● Vehicles without smart entry & start system or vehicles with manual trans-
mission: Do not turn the engine swit ch to the “LOCK” position (vehicles
without smart entry & start system) or off (vehicles with smart entry & start
system).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
Pre Runner (2WD models): Be sure to
transport the vehicle with all four wheels
raised off the ground. If the vehicle is
towed with the tires contacting the
ground, the drivetrain and related parts
may be damaged or an accident may
occur due to a change in direction of the
vehicle.
4WD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
and related parts may be damaged, and
the vehicle may fly off the truck.
Page 565 of 810

5638-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the engine switch is in the
“LOCK” position or the key is removed (vehicles without smart entry & start
system) or the engine switch is turned to off (vehicles with smart entry &
start system). The steering lock me chanism (if equipped) is not strong
enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
■ When towing a vehicle equipped with a Stop & Start system (if
equipped)
If it is necessary to tow the vehicle with all 4 wheels on the ground, perform
the following procedure before towing the vehicle, in order to protect the
system.
Turn the engine switch to the “LOCK” position (vehicles without smart entry
& start system) or off (vehicles with smart entry & start system) and then
start the engine or turn the engine switch to the “ON” position (vehicles with-
out smart entry & start system) or IGNITION ON mode (vehicles with smart
entry & start system).
Page 567 of 810
5658-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
Fuel pump shut off system (gasoline engine only)
Follow the procedure below to restart the engine after the system is
activated.
Turn the engine switch to the “ACC” or “LOCK” position (vehicles
without smart entry & start system) or ACCESSORY mode or off
(vehicles with smart entry & start system).
Restart the engine.
To minimize the risk of fuel leakage when the engine stalls or
when an airbag inflates upon collision, the fuel pump shut off
system stops the supply of fuel to the engine.
NOTICE
■ Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been
damaged and is in need of repair. Do not restart the engine.
1
2
Page 570 of 810

5688-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
Slip indicator (if equipped)
Indicates a malfunction in:
• The VSC system (if equipped);
• Trailer sway control system (if equipped);
• The TRC/A-TRC system (if equipped);
• The AUTO LSD system (if equipped);
• The hill-start assist control system (if equipped); or
• The downhill assist control system (if equipped)
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
The light will flash when any of the above systems other
than the hill-start assist control system are operating.
(Flashes)
Four-wheel drive indicator light (warning buzzer)*4 (if
equipped)
Indicates that the differential oil temperature is too high
when the light flashes rapidly and a buzzer sounds.
Turn the front-wheel drive control switch to H2, and
reduce the vehicle speed or stop the vehicle in a safe
place. ( P. 330)
Indicates a malfunction in the four-wheel drive system
when the light flashes rapidly and a buzzer does not
sound.
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
(Flashes)
Low speed four-wheel drive indicator light (if equipped)
Indicates a malfunction in the four-wheel drive system
when the light flashes rapidly.
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
(Flashes)
Rear differential lock indicator light (if equipped)
Indicates a malfunction in the rear differential lock system
when the light flashes rapidly.
Have the vehicle inspected by any authorized Toyota
retailer or Toyota authorized repairer, or any reliable
repairer immediately.
Warning lightWarning light/Details/Actions
Page 596 of 810
5948-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
Type C
Lay down the tire with the valve
stem facing up and install the
holding bracket, inserting the
claw into the wheel lug nut hole.
Turn the jack handle extension
clockwise to take up slack in
the chain.
Then, check to ensure the claw is
in the wheel lug nut hole and the
holding bracket is centered in the
wheel hub.
Holding bracket
Claw
WARNING
■ Stowing the flat tire
Failure to follow steps listed under stowing the tire may result in damage to
the spare tire carrier and loss of the tire, which could result in death or seri-
ous injury.
Stowing the flat tire, jack and all tools
incorrect
correct
1
1
2
Page 601 of 810

5998-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
8
When trouble arises
One of the following may be the cause of the problem:
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. (P. 604)
● There may be a malfunction in the steering lock system. (vehicles
with smart entry & start system and manual transmission)
Contact any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer if the problem cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally.
Set the parking brake.
Shift the shift lever to P (automatic transmission) or N (manual
transmission).
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal and clutch pedal (manual transmission)
firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by your any
authorized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with smart entry & start sys-
tem)
1
2
3
4
Page 602 of 810
6008-2. Steps to take in an emergency
HILUX_OM_OM0K789E_(EE)
If the electronic key does not operate properly
(vehicles with smar t entr y & start system)
Use the mechanical key ( P. 146,
148) in order to perform the follow-
ing operations:
Locks all doors
Unlocks all doors
If communication between the electronic key and vehicle is
interrupted ( P. 164) or the electronic key cannot be used
because the battery is depleted, the smart entry & start system
and wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by following
the procedure below.
Locking and unlocking the doors
1
2