
1
2
3
4
5
6
7
8
9
9
HIGHLANDER_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

3TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
Brake Hold .........................208
4-3. Operating the lights and wip- ers
Headlight switch ................. 210
Automatic High Beam ........ 213
Fog light switch .................. 216
Windshield wipers and washer ......................................... 216
Rear windshield wiper and washer ............................. 219
4-4. Refueling Opening the fuel tank cap .. 221
4-5. Using the driving support sys- tems
Toyota Safety Sense 2.5 +......................................... 223
PCS (Pre-Collision System) ......................................... 228
LTA (Lane Tracing Assist)... 239
Dynamic radar cruise control with full-speed range ........ 249
RSA (Road Sign Assist) ..... 261
Stop & Start system ........... 264
BSM (Blind Spot Monitor)... 270
Intuitive parking assist ........ 275
RCTA (Rear Cross Traffic Alert) function ............................ 283
PKSB (Parking Support Brake) ......................................... 289
Parking Support Brake function (static objects) .................. 296
Parking Support Brake function (rear-crossing vehicles).... 299
Driving mode select switch ......................................... 300
Multi-terrain Select ............. 301
Snow mode switch ............. 304
Downhill assist control system ......................................... 305
Driving assist systems........ 3074-6. Driving tips
Winter driving tips .............. 314
Utility vehicle precautions .. 317
5-1. Using the air conditioning system and defogger
Front automatic air conditioning
system ............................. 322
Rear automatic air conditioning system ............................. 331
Heated steering wheel/seat heaters/seat ventilators.... 335
5-2. Using the interior lights Interior lights list ................. 337
5-3. Using the storage features List of storage features ...... 340
Luggage compartment features ......................................... 344
5-4. Using the other interior fea- tures
Other interior features ........ 349
Garage door opener........... 360
6-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 370
Cleaning and protecting the vehicle interior.................. 373
6-2. Maintenance
Maintenance requirements ........ ................................. 37
6
General maintenance......... 378
Emission inspection and mainte- nance (I/M) programs ...... 380
6-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 382
5Interior features
6Maintenance and care

21Pictorial index
■Ceiling
Auxiliary box .................................................. .................... P.343
Conversation mirror .......................................................... P.359
Interior light
*1............................................................... ...... P.338
Personal lights
*1............................................................... .. P.338
Moon roof switches
*2......................................................... P.165
Panoramic moon roof switches
*2..................................... P.168
Vanity mirrors ................................................. .................... P.359
Sun visors..................................................... ...................... P.359
“SOS” button
*2............................................................... ...... P.65
Inside rear view mirror
*2.................................................... P.149
Digital Rearview Mirror
*2................................................... P.150
Garage door opener switches
*2........................................ P.360
*1: The illustration shows the fron t, but they are also equipped i n the rear.
*2: If equipped

361-1. For safe use
Airbag sensor assembly
Your vehicle is equipped with ADVANCED AIRBAGS designed
based on the US motor vehicle safety standards (FMVSS208). The
airbag sensor assembly (ECU) cont rols airbag deployment based on
information obtained from the sensors etc. shown in the system
components diagram above. This in formation includes crash sever-
ity and occupant information. As the airbags deploy, a chemical
reaction in the inflators quickly fills the airbags with non-toxic gas to
help restrain the motion of the occupants.
■If the SRS airbags deploy
(inflate)
●Slight abrasions, burns, bruising
etc., may be sustained from SRS
airbags, due to the extremely high
speed deployment (inflation) by
hot gases.
●A loud noise and white powder will
be emitted.
●Parts of the airbag module (steer-
ing wheel hub, airbag cover and
inflator) as well as the front seats,
parts of the front and rear pillars,
and roof side rails, may be hot for
several minutes. T he airbag itself
may also be hot.
●The windshield may crack.
●All of the doors will be unlocked.
( P.116)
●The brakes and st op lights will be
controlled automatically. ( P.308)
●The interior lights will turn on auto-
matically. ( P.339)
●The emergency flashers will turn
on automatically. ( P.424)
●Fuel supply to the engine will be
stopped. (P.430)
●For Safety Connect subscribers, if
any of the followin g situations
occur, the system is designed to
send an emergency call to the
response center, notifying them of
the vehicle’s location (without
needing to push the “SOS” button)
and an agent will attempt to speak
with the occupants to ascertain the level of emergency and assis-
tance required. If the occupants
are unable to communicate, the
agent automatically treats the call
as an emergency and helps to dis-
patch the necessary emergency
services. (
P. 6 5 )
• An SRS airbag is deployed.
• A seat belt pretensioner is acti-
vated.
• The vehicle is involved in a severe
rear-end collision.
■SRS airbag deployment condi-
tions (SRS front airbags)
●The SRS front airbags will deploy
in the event of an impact that
exceeds the set threshold level
(the level of forc e corresponding
to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with
a fixed wall that does not move or
deform).
However, this threshold velocity will
be considerably higher in the follow-
ing situations:
• If the vehicle strikes an object, such as a parked vehicle or sign
pole, which can move or deform
on impact
• If the vehicle is involved in an underride collision, such as a colli-
sion in which the front of the vehi-
cle “underrides”, or goes under,
the bed of a truck
●Depending on the type of collision,
it is possible that only the seat belt
pretensioners and SRS seat cush-
ion airbag will activate.

481-1. For safe use
Exhaust gas precau-
tions
Harmful substance to the
human body is included in
exhaust gases if inhaled.
WARNING
Exhaust gases include harmful
carbon monoxide (CO), which is
colorless and odorless. Observe
the following precautions.
Failure to do so may cause
exhaust gases enter the vehicle
and may lead to an accident
caused by light-headedness, or
may lead to death or a serious
health hazard.
■Important points while driving
●Keep the back door closed.
●If you smell exhaust gases in
the vehicle even when the back
door is closed, open the win-
dows and have the vehicle
inspected at your Toyota dealer
as soon as possible.
■When parking
●If the vehicle is in a poorly venti-
lated area or a closed area,
such as a garage, stop the
engine.
●Do not leave the vehicle with
the engine running for a long
time.
If such a situation cannot be
avoided, park the vehicle in an
open space and ensure that
exhaust fumes do not enter the
vehicle interior.
●Do not leave the engine running
in an area with snow build-up,
or where it is snowing. If snow-
banks build up around the vehi-
cle while the engine is running,
exhaust gases may collect and
enter the vehicle.
■Exhaust pipe
The exhaust system needs to be
checked periodically. If there is a
hole or crack caused by corro-
sion, damage to a joint or abnor-
mal exhaust noise, be sure to
have the vehicle inspected and
repaired by your Toyota dealer.

802-1. Instrument cluster
■The meters and display illumi-
nate when
The engine switch is in ON.
■Outside temperature display
●In the following si tuations, the cor-
rect outside tempe rature may not
be displayed, or the display may
take longer than normal to
change:
• When stopped, or driving at low
speeds (less than 12 mph [20
km/h])
• When the outside temperature
has changed suddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
■Liquid crystal display
Small spots or light spots may
appear on the display. This phenom-
enon is characteristi c of liquid crys-
tal displays, and there is no problem
continuing to use the display.
■Customization
The meters can be customized on of the multi-information display.
( P.94)
■Display items
Odometer
Displays the total distance the vehi-
cle has been driven.
Trip meter A/trip meter B
Displays the distance the vehicle
has been driven since the meter
was last reset. Trip meters A and B
can be used to record and display
different distances independently.
Distance until next engine oil
change
Displays the distance the vehicle
can be driven until an oil change is
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before u sing the liquid
crystal informat ion display. At
extremely low temperatures, the
information display monitor may
respond slowly, and display
changes may be delayed.
For example, there is a lag
between the driver’s shifting and
the new gear number appearing
on the display. This lag could
cause the driver to downshift
again, causing rapid and exces-
sive engine braking and possibly
an accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
●Do not let the indicator needle
of the tachometer enter the red
zone, which indicates the maxi-
mum engine speed.
●The engine may be overheating
if the engine coolant tempera-
ture gauge is in the red zone
(H). In this case, immediately
stop the vehicle in a safe place,
and check the engine after it
has cooled completely.
( P.469)
Odometer and trip meter
display

852-1. Instrument cluster
2
Vehicle status information and indicators
Take your vehicle to your Toyota
dealer.
■Liquid crystal display
Small spots or light spots may
appear on the display. This phenom-
enon is characteristi c of liquid crys-
tal displays, and there is no problem
continuing to use the display.
■Free/Open Source Software
Information
This product contains Free/Open
Source Software (FOSS). The
license information and/or the
source code of such FOSS can be
found at the following URL.
https://www.denso.com/global/en/
opensource/meter/toyota/
■Customization
The gauges and meters can be cus-
tomized in of the multi-informa-
tion display. ( P.494)
■Changing the display
Each time the “ODO TRIP”
switch is pressed, the displayed
item will be changed. When the
trip meter is displayed, pressing
and holding the switch will reset
the trip meter.
■Display items
Odometer
Displays the total distance the vehi-
cle has been driven.
Trip meter A/Trip meter B
Displays the distance the vehicle
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before u sing the liquid
crystal informat ion display. At
extremely low temperatures, the
information display monitor may
respond slowly, and display
changes may be delayed.
For example, there is a lag
between the driver’s shifting and
the new gear number appearing
on the display. This lag could
cause the driver to downshift
again, causing rapid and exces-
sive engine braking and possibly
an accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
●Do not let the indicator needle
of the tachometer enter the red
zone, which indicates the maxi-
mum engine speed.
●The engine may be overheating
if the engine coolant tempera-
ture gauge is in the red zone
(H). In this case, immediately
stop the vehicle in a safe place,
and check the engine after it
has cooled completely.
( P.469)
Odometer and trip meter
display

1784-1. Before driving
WARNING
■If you hear a squealing or
scraping noise (brake pad
wear limit indicators)
Have the brake pads checked and
replaced by your Toyota dealer as
soon as possible.Rotor damage
may result if th e pads are not
replaced when needed.
It is dangerous to drive the vehicle
when the wear limits of the brake
pads and/or those of the brake
discs are exceeded.
■When the vehicle is stopped
●Do not race the engine.If the
shift lever is in any position
other than P or N, the vehicle
may accelerate suddenly and
unexpectedly, causing an acci-
dent.
●In order to prev ent accidents
due to the vehicle rolling away,
always keep depressing the
brake pedal while the engine is
running, and apply the parking
brake as necessary.
●If the vehicle is stopped on an
incline, in order to prevent acci-
dents caused by the vehicle roll-
ing forward or backward, always
depress the brake pedal and
securely apply the parking
brake as needed.
●Avoid revving or racing the
engine.Running the engine at
high speed while the vehicle is
stopped may cause the exhaust
system to overheat, which could
result in a fire if combustible
material is nearby.
■When the vehicle is parked
●Do not leave glasses, cigarette
lighters, spray cans, or soft
drink cans in the vehicle when it
is in the sun.Doing so may
result in the following:
• Gas may leak from a cigarette lighter or spray can, and may
lead to a fire.
• The temperature inside the vehicle may cause the plastic
lenses and plastic material of
glasses to deform or crack.
• Soft drink cans may fracture, causing the contents to spray
over the interior of the vehicle,
and may also cause a short cir-
cuit in the vehicle’s electrical
components.
●Do not leave cigarette lighters in
the vehicle. If a cigarette lighter
is in a place such as the glove
box or on the floor, it may be lit
accidentally when luggage is
loaded or the se at is adjusted,
causing a fire.
●Do not attach adhesive discs to
the windshield or windows. Do
not place containers such as air
fresheners on the instrument
panel or dashboard. Adhesive
discs or containers may act as
lenses, causing a fire in the
vehicle.
●Do not leave a door or window
open if the curved glass is
coated with a metallized film
such as a silver-colored one.
Reflected sunlight may cause
the glass to act a s a lens, caus-
ing a fire.