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HIGHLANDER_U
Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt, SRS airbag and headlight aim instructions for
Canadian owners
IndexSearch by symptom
Search alphabetically

2TABLE OF CONTENTS
For your information ........................5
Reading this manual ...................... 10
How to search ................................ 11
Pictorial index ................................ 12
1-1. For safe use Before driving ........................ 24
For safe driving ..................... 25
Seat belts .............................. 27
SRS airbags .......................... 34
Front passenger occupant clas- sification system.................. 43
Exhaust gas precautions....... 48
1-2. Child safety Riding with children ............... 49
Child restraint systems .......... 50
1-3. Emergency assistance Safety Connect ..................... 65
1-4. Theft deterrent system Engine immobilizer system ... 69
Alarm ..................................... 70
2-1. Instrument cluster Warning lights and indicators............................................ 74
Gauges and meters (7-inch dis- play) .................................... 79
Gauges and meters (12.3-inch display)................................ 82
Multi-information display (7-inch display)................................ 87
Multi-information display (12.3-inch display)............... 96
Head-up display ................. 103
Fuel consumption information ......................................... 1083-1. Key information
Keys ................................... 112
3-2. Opening, closing and locking the doors
Side doors .......................... 115
Back door ........................... 119
Smart key system .............. 131
3-3. Adjusting the seats Front seats ......................... 136
Rear seats.......................... 137
Driving position memory .... 142
Head restraints................... 145
3-4. Adjusting the steering wheel and mirrors
Steering wheel ................... 148
Inside rear view mirror ....... 149
Digital Rearview Mirror....... 150
Outside rear view mirrors ... 160
3-5. Opening, closing the win- dows and moon roof
Power windows .................. 162
Moon roof ........................... 165
Panoramic moon roof......... 168
4-1. Before driving Driving the vehicle.............. 174
Cargo and luggage ............ 181
Vehicle load limits .............. 184
Trailer towing...................... 18
5
Dinghy towing ....................19
6
4-2. Driving procedures Engine (ignition) switch ...... 197
Automatic transmission ...... 201
Turn signal lever................. 204
Parking brake ..................... 205
1For safety and security
2Vehicle status information
and indicators
3Before driving
4Driving

4TABLE OF CONTENTS
Hood ..................................384
Positioning a floor jack ....... 385
Engine compartment .......... 386
Tires ................................... 393
Tire inflation pressure......... 405
Wheels ............................... 407
Air conditioning filter ........... 408
Electronic key battery ......... 410
Checking and replacing fuses ......................................... 412
Headlight aim ..................... 414
Light bulbs .......................... 415
7-1. Essential information Emergency flashers ........... 424
If your vehicle has to be stopped in an emergency .............. 424
If the vehicle is submerged or water on the road is rising......................................... 425
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 427
If you think something is wrong ......................................... 429
Fuel pump shut off system ......................................... 430
If a warning light turns on or a warning buzzer sounds .... 431
If a warning message is dis- played .............................. 442
If you have a flat tire ........... 446
If the engine will not start ... 460
If you lose your keys .......... 461
If the fuel filler door cannot be opened ............................. 462
If the electronic key does not operate properly ............... 463
If the vehicle battery is dis- charged ............................ 465If your vehicle overheats ....
469
If the vehicle becomes stuck ......................................... 471
8-1. Specifications Maintenance data (fuel, oil level, etc.) .................................. 474
Fuel information ................. 482
Tire information .................. 484
8-2. Customization Customizable features ....... 494
8-3. Initialization Items to initialize ................ 507
9-1. For owners Reporting safety defects for U.S. owners ............................. 510
Reporting safety defects for Canadian owners ............. 510
Seat belt instructions for Cana- dian owners (in French) ... 511
SRS airbag instructions for Canadian owners (in French)......................................... 512
Headlight aim instructions for Canadian owners (in French)......................................... 519
What to do if... (Troubleshooting) ........ ................................. 522
Alphab
etical Index.............. 525
7When trouble arises
8Vehicle specifications
9For owners
Index

6
it may work in situations where it
should not be working.
The installation of a mobile
two-way radio system in your
vehicle could affect electronic
systems such as:
Multiport fuel injection sys-
tem/sequential multiport fuel
injection system
Toyota Safety Sense 2.5 +
Anti-lock brake system
SRS airbag system
Seat belt pretensioner system
Be sure to check with your Toy-
ota dealer for precautionary
measures or special instructions
regarding installation of a mobile
two-way radio system.
The vehicle is equipped with
sophisticated computers that will
record certain data, such as:
• Engine speed/Electric motor speed (traction motor speed)
• Accelerator status
• Brake status
• Vehicle speed
• Operation status of the driving assist systems
• Images from the cameras
Your vehicle is equipped with cam-
eras. Contact your Toyota dealer for the location of re
cording cameras.
The recorded data varies
according to the vehicle grade
level and options with which it is
equipped.
These computers do not record
conversations or sounds, and
only record images outside of
the vehicle in certain situations.
Data Transmission
Your vehicle may transmit the data
recorded in these computers to
Toyota without notification to you.
Data usage
Toyota may use the data recorded
in this computer to diagnose mal-
functions, conduct research and
development, and improve quality.
Toyota will not disclose the
recorded data to a third party
except:
• With the consen t of the vehicle
owner or with the consent of the
lessee if the vehicle is leased
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehi-
cle or vehicle owner
Recorded image information
can be erased by your Toyota
dealer.
The image recording function can
be disabled. However, if the func-
tion is disabled, data from when the
system operates will not be avail-
able.
Installation of a mobile
two-way radio system
Vehicle data recording

8
Disclosure of the EDR data
Toyota will not disclose the data
recorded in an EDR to a third party
except when:
• An agreement from the vehicle’s
owner (or the lessee for a leased
vehicle) is obtained
• In response to an official request by the police, a court of law or a
government agency
• For use by Toyota in a lawsuit
However, if necessary, Toyota may:
• Use the data for research on vehicle safety performance
• Disclose the data to a third party for research purposes without
disclosing information about the
specific vehicle or vehicle owner
The SRS airbag and seat belt
pretensioner devices in your
Toyota contain explosive chemi-
cals. If the vehicle is scrapped
with the airbags and seat belt
pretensioners left as they are,
this may cause an accident such
as fire. Be sure to have the sys-
tems of the SRS airbag and seat
belt pretensioner removed and
disposed of by a qualified ser-
vice shop or by your Toyota
dealer before you scrap your
vehicle.
Special handling may apply, See
www.dtsc.ca.gov/hazard- ouswaste/perchlorate.
Your vehicle has components
that may contain perchlorate.
These components may include
airbag, seat belt pretensioners,
and wireless remote control bat-
teries.
The word “QR Code” is regis-
tered trademark of DENSO
WAVE INCORPORATED in
Japan and other countries.
Scrapping of your Toyota
Perchlorate Material
“QR code”
WARNING
■General precautions while
driving
Driving under the influence: Never
drive your vehicle when under the
influence of alcohol or drugs that
have impaired your ability to oper-
ate your vehicle. Alcohol and cer-
tain drugs delay reaction time,
impair judgment and reduce coor-
dination, which could lead to an
accident that could result in death
or serious injury.
Defensive driving: Always drive
defensively. Anticipate mistakes
that other drivers or pedestrians
might make and be ready to avoid
accidents.
Driver distraction: Always give
your full attention to driving. Any-
thing that distracts the driver, such
as adjusting controls, talking on a
cellular phone or reading can
result in a collision with resulting
death or serious injury to you,
your occupants or others.

20Pictorial index
■Interior
SRS airbags .................................................... ...................... P.34
Floor mats..................................................... ........................ P.24
Front seats .................................................... ...................... P.136
Rear seats ..................................................... ...................... P.137
Head restraints ................................................ ................... P.145
Seat belts ..................................................... ......................... P.27
Console box ....................................................................... P.341
Inside lock buttons ............................................ ................ P.118
Cup holders .................................................... .................... P.341
Assist grips ................................................... ..................... P.357
Rear seat entertainment system
*1, 2
*1
: If equipped
*2: Refer to “MULTIMEDIA OWNER’S MANUAL”.

23
1
1
For safety and security
For safety and security
.1-1. For safe useBefore driving ................. 24
For safe driving .............. 25
Seat belts ....................... 27
SRS airbags ................... 34
Front passenger occupant classification system .... 43
Exhaust gas precautions ..................................... 48
1-2. Child safety Riding with children ........ 49
Child restraint systems... 50
1-3. Emergency assistance Safety Connect .............. 65
1-4. Theft deterrent system Engine immobilizer system..................................... 69
Alarm.............................. 70

341-1. For safe use
■Location of the SRS airbags
SRS front airbagsSRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front passenger from
impact with interior components
SRS knee airbag
Can help provide dr iver protection
SRS seat cushion airbag
Can help restrain the front passenger
SRS side and curtain shield airbags
SRS front side airbags
Can help protect the torso of the front seat occupants
SRS airbags
The SRS airbags inflate when the vehicle is subjected to cer-
tain types of severe impacts that may cause significant injury
to the occupants. They work together with the seat belts to
help reduce the risk of death or serious injury.
SRS airbag system