2023 TOYOTA HIGHLANDER HYBRID ESP

401-1. For safe use
WARNING
• Slightly recline the back of the seat.
Although vehicle designs vary,
many drivers can achieve the
10 in. (250 mm) distance, even
with the driver seat all the way
forward, simply by reclining the
back of the seat somewhat. If
reclining the back of your seat
makes it hard to see the road,
raise yourself by using a firm,
non-slippery cushion, or raise
the seat if your vehicle has that
feature.
• If your steering wheel is adjust- able, tilt it downward. This
points the airbag toward your
chest instead of your head and
neck.
The seat should be adjusted as
recommended by NHTSA above,
while still maintaining control of
the foot pedals, steering wheel,
and your view of the instrument
panel controls.
●If the seat belt extender has
been connected to the front
seat belt buckles but the seat
belt extender has not also been
fastened to the latch plate of the
seat belt, the SRS front airbags
will judge that the driver and
front passenger are wearing the
seat belt even though the seat
belt has not been connected. In
this case, the SRS front airbags
may not activate correctly in a
collision, resulting in death or
serious injury in the event of a
collision. Be su re to wear the
seat belt with the seat belt
extender.
●The SRS front passenger air-
bag also deploys with consider-
able force, and can cause death
or serious injury especially if the
front passenger is very close to
the airbag. The front passenger
seat should be as far from the
airbag as possible with the seat-
back adjusted, so the front pas-
senger sits upright.

651-3. Emergency assistance
1
For safety and security
1-3.Emergency assistance
*: If equipped
“SOS” button
LED light indicators
Subscribers have the following
Safety Connect services avail-
able:
 Automatic Collision Notifica-
tion
*
Helps drivers receive necessary
response from emergency service
providers. ( P. 6 7 )
*: U.S. Patent No. 7,508,298 B2
 Stolen Vehicle Location
Helps drivers in the event of vehicle
theft. ( P. 6 7 )
Emergency Assistance Button
(“SOS”)
Connects drivers to response-cen-
ter support. ( P. 6 7 )
 Enhanced Roadside Assis-
tance
Provides drivers various on-road
assistance. ( P.68)
Safety Connect*
Safety Connect is a sub-
scription-based telematics
service that uses Global
Positioning System (GPS)
data and embedded cellular
technology to provide
safety and security features
to subscribers. Safety Con-
nect is supported by Toy-
ota’s designated response
center, which operates 24
hours per day, 7 days per
week.
Safety Connect service is
available by subscription on
select, telematics hard-
ware-equipped vehicles.
By using the Safety Connect
service, you are agreeing to
be bound by the Telematics
Subscription Service Agree-
ment and its Terms and
Conditions, as in effect and
amended from time to time,
a current copy of which is
available at Toyota.com in
the United States,
Toyotapr.com in Puerto Rico
and Toyota.ca in Canada. All
use of the Safety Connect
service is subject to such
then-applicable Terms and
Conditions.
System components
Services

661-3. Emergency assistance
After you have signed the
Telematics Subscription Service
Agreement and are enrolled,
you can begin receiving ser-
vices.
A variety of subscription terms
are available for purchase. Con-
tact your Toyota dealer, call the
following appropriate Customer
Experience Center or push the
“SOS” button in your vehicle for
further subscription details.
The United States
1-800-331-4331
Canada
1-888-869-6828
Puerto Rico
1-877-855-8377
■Safety Connect Services Infor-
mation
●Phone calls using the vehicle’s
Bluetooth® technology will not be
possible when Safety Connect is
active and in use.
●Safety Connect is available begin-
ning Fall 2009 on select Toyota
models (in the contiguous United
States only). Contact with the
Safety Connect response center
is dependent upon the telematics
device being in operative condi-
tion, cellular connection availabil-
ity, and GPS satellite signal
reception, which can limit the abil-
ity to reach the response center or
receive emergency service sup-
port. Enrollment and Telematics
Subscription Service Agreement
are required. A variety of subscrip-
tion terms are available; charges vary by subscription term selected
and location.
●Automatic Collision Notification,
Emergency Assistance and Stolen
Vehicle Location are available in
the United States, including
Hawaii and Alaska
, Puerto Rico
and Canada, and Enhanced
Roadside Assist ance are avail-
able in the United States, Puerto
Rico and Canada.
●Automatic Collision Notification,
Emergency Assistance, Stolen
Vehicle and Enhanced Road
Assistance are not available in the
U.S. Virgin Islands.
For vehicles first sold in the U.S.
Virgin Islands, no Safety Connect
services will function in or outside
the U.S. Virgin Islands.
●Safety Connect services are not
subject to section 255 of the Tele-
communications Act and the
device is not TTY compatible.
■Languages
The Safety Connect response cen-
ter will offer suppor t in multiple lan-
guages. The Safety Connect system
will offer voice prom pts in English,
Spanish, and French. Please indi-
cate your language of choice when
enrolling.
■When contacting the response
center
You may be unable to contact the
response center if the network is
busy.
When the power switch is turned
to ON, the red indicator light
comes on for 2 seconds then
turns off. Afterward, the green
indicator light comes on, indicat-
ing that the service is active.
Subscription
Safety Connect LED light
Indicators

671-3. Emergency assistance
1
For safety and security
The following indicator light pat-
terns indicate specific system
usage conditions:
Green indicator light on =
Active service
 Green indicator light flashing
= Safety Connect call in pro-
cess
 Red indicator light (except at
vehicle start-up) = System
malfunction (contact your Toy-
ota dealer)
 No indicator light (off) =
Safety Connect service not
active
■Automatic Collision Notifi-
cation
In case of either airbag deploy-
ment or severe rear-end colli-
sion, the system is designed to
automatically call the response
center. The responding agent
receives the vehicle’s location
and attempts to speak with the
vehicle occupants to assess the
level of emergency. If the occu-
pants are unable to communi-
cate, the agent automatically
treats the call as an emergency,
contacts the nearest emer-
gency services provider to
describe the situation, and
requests that assistance be sent
to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local
authorities to assist them in
locating and recovering the
vehicle. After filing a police
report, call the Customer Experi-
ence Center at 1-800-331-4331
in the United States,
1-877-855-8377 in Puerto Rico
or 1-888-869-6828 in Canada,
and follow the prompts for
Safety Connect to initiate this
service.
In addition to assisting law
enforcement with recovery of a
stolen vehicle, Safety-Con-
nect-equipped vehicle location
data may, under certain circum-
stances, be shared with third
parties to locate your vehicle.
Further information is available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
■Emergency Assistance But-
ton (“SOS”)
In the event of an emergency on
the road, push the “SOS” button
to reach the Safety Connect
response center. The answer-
ing agent will determine your
vehicle’s location, assess the
emergency, and dispatch the
necessary assistance required.
If you accidentally press the “SOS”
button, tell the response-center
agent that you are not experiencing
an emergency.
Safety Connect services

681-3. Emergency assistance
■Enhanced Roadside Assis-
tance
Enhanced Roadside Assistance
adds GPS data to the already
included warranty-based Toyota
roadside service.
Subscribers can press the
“SOS” button to reach a Safety
Connect response-center agent,
who can help with a wide range
of needs, such as: towing, flat
tire, fuel delivery, etc. For a
description of the Enhanced
Roadside Assistance services
and their limitations, please see
the Safety Connect Terms and
Conditions, which are available
at Toyota.com in the United
States, Toyotapr.com in Puerto
Rico and Toyota.ca in Canada.
Important! Read this informa-
tion before using Safety Con-
nect.
■Exposure to radio fre-
quency signals
The Safety Connect system
installed in your vehicle is a
low-power radio transmitter and
receiver. It receives and also
sends out radio frequency (RF)
signals.
In August 1996, the Federal
Communications Commission
(FCC) adopted RF exposure
guidelines with safety levels for mobile wireless phones. Those
guidelines are consistent with
the safety standards previously
set by the following U.S. and
international standards bodies.

ANSI (American National
Standards Institute) C95.1
[1992]
 NCRP (National Council on
Radiation Protection and
Measurement) Report 86
[1986]
 ICNIRP (International Com-
mission on Non-Ionizing Radi-
ation Protection) [1996]
Those standards were based on
comprehensive and periodic
evaluations of the relevant sci-
entific literature. Over 120 scien-
tists, engineers, and physicians
from universities, and govern-
ment health agencies and
industries reviewed the avail-
able body of research to
develop the ANSI Standard
(C95.1).
The design of Safety Connect
complies with the FCC guide-
lines in addition to those stan-
dards.
■Free/Open Source Software
Information
This product contains Free/Open
Source Software (FOSS).
The license information and/or the
source code of such FOSS can be
found at the f ollowing URL.
https://opensource.lge.com/osSch/
list?types=ALL&search=TL21BNU
Safety information for
Safety Connect

882-1. Instrument cluster
■The meters and display illumi-
nate when
The power swit ch is in ON.
■Hybrid System Indicator
READY OFF area
Shows that the hybrid system is not
operating.
Charge area
Shows regeneration
* status.
Regenerated e nergy will be used to
charge the hybrid battery (traction
battery).
Hybrid Eco area
Shows that gasoline engine power
is not being used very often.
The gasoline engine will automati-
cally stop and restart under various
conditions.
Eco area
Shows that the vehicle is being
driven in an Eco-friendly manner.
By keeping the indicator needle
within the Eco area, more
Eco-friendly driving can be
achieved.
Power area
Shows that an Eco-friendly driving
range is being exceeded (during full
power driving etc.)
*: When used in this manual, regen- eration refers to the conversion of
energy created by the movement
of the vehicle into electrical
energy.
■Outside temperature display
●In the following situations, the cor-
rect outside temperature may not
be displayed, or the display may
take longer than normal to
change:
• When stopped, or driving at low
speeds (less than 12 mph [20
km/h])
• When the outside temperature has changed suddenly (at the
entrance/exit of a garage, tunnel,
etc.)
●When “--” or “E” is displayed, the
system may be malfunctioning.
Take your vehicle to your Toyota
dealer.
■Liquid crystal display
Small spots or light spots may
appear on the display. This phenom-
enon is characteristic of liquid crys-
tal displays, and there is no problem
continuing to use the display.
■Customization
The meters can be customized on of the multi-info rmation display.
(  P.104)
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before using the liquid
crystal information display. At
extremely low temperatures, the
information disp lay monitor may
respond slowly, and display
changes may be delayed.

952-1. Instrument cluster
2
Vehicle status information and indicators
■Changing the display
Each time the “ODO TRIP”
switch is pressed, the displayed
item will be changed. When the
trip meter is displayed, pressing
and holding the switch will reset the trip meter.
■Display items
 Odometer
Displays the total distance the vehi-
cle has been driven.
 Trip meter A/Trip meter B
Displays the distance the vehicle
has been driven since the meter
was last reset. Trip meters A and B
can be used to record and display
different distances independently.
Distance until next engine oil
change
Displays the distance the vehicle
can be driven until an oil change is
necessary.
■Pop-up display
In some situations the following
will be temporarily displayed:
Distance until next engine oil
change
Displays the distance until the next
engine oil change. This display will
be displayed in the following situa-
tions:
 When the power switch is
turned to ON.
 When a warning message
indicating that oil mainte-
WARNING
■The information display at
low temperatures
Allow the interior of the vehicle to
warm up before u sing the liquid
crystal informat ion display. At
extremely low temperatures, the
information display monitor may
respond slowly, and display
changes may be delayed.
For example, there is a lag
between the driver’s shifting and
the new gear number appearing
on the display. This lag could
cause the driver to downshift
again, causing rapid and exces-
sive engine braking and possibly
an accident resulting in death or
injury.
NOTICE
■To prevent damage to the
engine and its components
●Do not let the i ndicator needle
of the tachomete r enter the red
zone, which indicates the maxi-
mum engine speed.
●The engine may be overheating
if the engine coolant tempera-
ture gauge is in the red zone
(H). In this case, immediately
stop the vehicle in a safe place,
and check the engine after it
has cooled completely.
(  P.484)
Odometer and trip meter
display

1052-1. Instrument cluster
2
Vehicle status information and indicators
■Background color of the indica-
tor/shift position display area
The background color of the indica-
tor/shift position display area is
changed according to the driving
mode as follows ( P.308):
●Eco drive mode: Blue
●Sport mode: Red
■Suspension of the settings dis-
play
●Some settings cannot be changed
while driving. When changing set-
tings, park the vehicle in a safe
place.
●If a warning message is displayed,
operation of the settings display
will be suspended.
■Pop-up displays
Depending on the pop-up display,
the currently disp layed item in the
message display area may be tem-
porarily not displayed. The item will
be displayed after the pop-up dis-
play is no longer displayed.
Select to display warning mes-
sages and measures to be
taken if a malfunction is
detected. ( P.456)
Displays suggestions to the
driver in the following situations.
To select a response to a dis-
played suggestion, use the
meter control switches.
■Suggestion to turn off the
headlights
If the headlights are left on for a
certain amount of time after the
power switch has been turned
off, if the headlight switch is in
the “AUTO” position, a sugges-
tion message will be displayed
asking if you wish to turn the
headlights off.
To turn the headlights off, select
“Yes”.
If the driver's door is opened after
the power switch is turned off, this
suggestion message will not be dis-
played.
WARNING
■Cautions during setting up
the display
As the hybrid system needs to be
operating during setting up the
display, ensure that the vehicle is
parked in a place with adequate
ventilation. In a closed area such
as a garage, exhaust gases
including harmful carbon monox-
ide (CO) may collect and enter
the vehicle. This may lead to
death or a seri ous health hazard.
NOTICE
■During setting up the display
To prevent 12-volt battery dis-
charge, ensure that the hybrid
system is operating while setting
up the display features.
Warning message display
()
Suggestion function