3877-2. Steps to take in an emergency
7
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the engine switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelet. This
should only be attempted on
hard surfaced roads for at most
50 miles (80 km) at under 18
mph (30 km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet using the following procedure.
1
Take out the wheel nut
wrench and towing eyelet.
( P.406)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the b odywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
Using a flatbed truck
Emergency towing (vehi-
cles with a towing eyelet)
Emergency towing proce-
dure (vehicles with a tow-
ing eyelet)
3887-2. Steps to take in an emergency
4Tighten down the towing eye-
let securely using a wheel nut
wrench or hard metal bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the engine.
If the engine does not start, turn the
engine switch to ON.
7Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.173)
When the shift lever cannot be
shifted: P. 1 6 9
■While towing
If the engine is not running, the
power assist for the brakes and
steering will not function, making
steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in lug-
gage compartment. ( P.406)
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelet, cables or
chains. The towing eyelet,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the engine switch
off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
3897-2. Steps to take in an emergency
7
When trouble arises
Fluid leaks under the vehicle.
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
Engine coolant temperature
gauge needle continually
points higher than normal.
Changes in exhaust sound
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
Pinging or other noises
related to the engine
Engine missing, stumbling or
running roughly
Appreciable loss of power
Vehicle pulls heavily to one side when braking
Vehicle pulls heavily to one
side when driving on a level
road
Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
3917-2. Steps to take in an emergency
7
When trouble arises
■Brake system warning light (warning buzzer)
■Brake system warning light
■High coolant temperature warning light* (warning buzzer)
*: This light illuminat es on the multi-information display.
If a war ning light tur ns on or a war ning buzzer
sounds
Calmly perform the following actions if any of the warning
lights comes on or flashes. If a light comes on or flashes, but
then goes off, this does not necessarily indicate a malfunction
in the system. However, if this continues to occur, have the
vehicle inspected by your Toyota dealer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(U.S.A.)
or
(Red)
(Canada)
Indicates that:
The brake fluid level is low; or
The brake system is malfunctioning
Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
The regenerative braking system;
The electronically contr olled brake system; or
The parking brake system
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the engine c oolant temperature is exces-
sively high
Immediately stop the vehicle in a safe place.
Handling method ( P.423)
3937-2. Steps to take in an emergency
7
When trouble arises
■ABS warning light
■Inappropriate pedal operation warning light*(warning buzzer)
*: This light illuminat es on the multi-information display.
■Electric power steering system warning light (warning
buzzer)
Warning lightDetails/Actions
(U.S.A.)
or
(Canada)
Indicates a malfunction in:
The ABS; or
The brake assist system
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
When a buzzer sounds:
Brake Override System is malfunctioning
Drive-Start Control is malfunctioning
Drive-Start Cont rol is operating
Follow the instructions di splayed on the multi-infor-
mation display. ( P.401)
When a buzzer does not sound:
Brake Override System is operating.
Release the accelerator pedal and depress the brake
pedal.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfunction in th e EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
3977-2. Steps to take in an emergency
7
When trouble arises
■Cruise control indicator (warning buzzer)
■Driving assist information indicator
*: If equipped
■Slip indicator
Warning lightDetails/Actions
(Orange)
Indicates a malfunction in the cruise control.
Follow the instructions di splayed on the multi-infor-
mation display. ( P.220)
Warning lightDetails/Actions
Indicates either of the follo wing systems may be malfunc-
tioning.
PCS (Pre-Collision System)
LDA (Lane Departure Alert)
Follow the instructions di splayed on the multi-infor-
mation display. ( P.401)
Indicates one of the following systems is malfunctioning or
disabled.
PKSB (Parking Support Brake)
*
BSM (Blind Spot Monitor)*
RCTA(Rear cross traffic alert)*
Safe Exit Assist*
Follow the instructions di splayed on the multi-infor-
mation display. ( P.401)
Warning lightDetails/Actions
Indicates a malfunction in:
The VSC system;
The TRAC system; or
The hill-start assist control system
Have the vehicle inspected by your Toyota dealer
immediately.
3987-2. Steps to take in an emergency
■Parking brake indicator
■Brake hold operated indicator (warning buzzer)
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may n ot detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light indicates prob-
lems with the following:
●Airbag sensor assembly
●Front impact sensors
●Side impact sensors (front door)
●Side impact sensors (front)
●Front passenger occupant classifi-
cation sensors
●Front passenger’s seat belt buckle
switch
●“AIR BAG ON” indicator light
●“AIR BAG OFF” indicator light
●SRS airbags
●SRS system related wiring har-
nesses and power sources
■Electric power steering system
warning light (warning buzzer)
When the battery charge becomes
insufficient or the voltage temporar-
ily drops, the electric power steering
system warning light may come on
and the warning buzzer may sound.
■When the tire pressure warning
light comes on
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P. 4 0 5
If none of the tires are punctured:
Turn the engine switch off then turn
Warning lightDetails/Actions
(Flashes) (U.S.A.)
or
(Flashes)
(Canada)
It is possible that the parking brake is not fully engaged or
released
Operate the parking brake switch once again.
This light comes on when the parking brake is not released.
If the light turns of f after the parking brake is fully release d,
the system is operating normally.
Warning lightDetails/Actions
(Flashes)
Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Toyota dealer
immediately.
3997-2. Steps to take in an emergency
7
When trouble arises
it to ON. Check if the tire pressure
warning light comes on or blinks.
If the tire pressure warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your Toyota
dealer immediately.
If the tire pressure warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.356)
■The tire pressure warning light
may come on due to natural
causes
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this case, adjusting the
tire inflation pressure will turn off the
warning light (after a few minutes).
■When a tire is replaced with a
spare tire
The compact spare tire is not
equipped with a tire pressure warn-
ing valve and transmitter. If a tire
goes flat, the tire pressure warning
light will not turn off even though the
flat tire has been replaced with the
spare tire. Replace the spare tire
with the repaired tire and adjust the
tire inflation pressure. The tire pres-
sure warning light will go off after a
few minutes.
■Conditions that the tire pres-
sure warning system may not
function properly
P. 3 5 4
WARNING
■If both the ABS and the brake
system warning lights remain
on
Stop your vehicle in a safe place
immediately and contact your Toy-
ota dealer.
The vehicle will become
extremely unstable during brak-
ing, and the ABS system may fail,
which could cause an accident
resulting in death o r serious injury.
■When the electric power
steering system warning light
comes on
When the light comes on yellow,
the assist to the power steering is
restricted. When the light comes
on red, the assis t to the power
steering is lost and handling oper-
ations of the steering wheel
become extremely heavy.
When steering wheel operations
are heavier than usual, grip the
steering wheel firmly and operate
it using more fo rce than usual.
■If the tire pressure warning
light comes on
Be sure to observe the following
precautions.
Failure to do so could cause a
loss of vehicle control and result
in death or serious injury.
●Stop your vehicle in a safe place
as soon as possible. Adjust the
tire inflation pressure immedi-
ately.
●If the tire pressure warning light
comes on even after tire infla-
tion pressure adjustment, it is
probable that you have a flat
tire. Check the tires. If a tire is
flat, change it with the spare tire
and have the flat tire repaired by
the nearest Toyota dealer.