3957-1. Essential information
7
When trouble arises
1Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift lever to N.
If the shift lever is shifted to N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the hybrid system.
If the shift lever cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the hybrid system,
press and hold the power
switch for 2 consecutive sec-
onds or more, or press it briefly 3 times or more in suc-
cession.
5 Stop the vehicle in a safe
place by the road.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehicle
using the following proce-
dure:
Stopping the vehicle
WARNING
■If the hybrid system has to be
turned off while driving
Power assist for the steering
wheel will be lost, making the
steering wheel heavier to turn.
Decelerate as mu ch as possible
before turning off the hybrid sys-
tem.
3987-2. Steps to take in an emergency
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner's manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
WARNING
■When towing the vehicle
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending on the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
●Do not tow the vehicle from the
rear when the power switch is
off.
●When raising the vehicle,
ensure adequate ground clear-
ance for towing at the opposite
end of the raised vehicle. With-
out adequate clearance, the
vehicle could be damaged while
being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing (vehi-
cles with a towing eyelet)
4007-2. Steps to take in an emergency
Ty p eB
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the hybrid system.
If the hybrid system does not start,
turn the power switch to ON.
7Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.187)
When the shift lever cannot be
shifted: P. 1 8 2
■While towing
If the hybrid system is off, the power
assist for the brakes and steering
will not function, making steering
and braking more difficult.
■Wheel nut wrench
Wheel nut wrench can be pur-
chased at your Toyota dealer.
WARNING
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc.
which place excessive stress on
the towing eyelet, cables or
chains. The towing eyelet,
cables or chains may become
damaged, broken debris may hit
people, and cause serious dam-
age.
●Do not turn the power switch off.
There is a possibility that the
steering wheel is locked and
cannot be operated.
■Installing towing eyelets to
the vehicle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing
eyelets may come loose during
towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
4057-2. Steps to take in an emergency
7
When trouble arises
■Electric power steering system warning light (warning
buzzer)
■Low fuel level warning light
■Driver’s and front passenger’s seat belt reminder light (warn-
ing buzzer)*
*: Driver’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to alert the driver that his or
her seat belt is not fastened. O nce the power switch is turned to ON, the
buzzer sounds. If the seat belt is still un fastened, the buzzer sounds inter-
mittently for a certain period of time after the vehicle reache s a certain
speed.
Front passenger’s seat belt warning buzzer:
The front passenger’s seat belt w arning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. If the seat belt is unfas-
tened, the buzzer sounds intermittently for a certain period of time after the
vehicle reaches a certain speed.
Warning lightDetails/Actions
(Red/yellow)
Indicates a malfunction in th e EPS (Electric Power Steer-
ing) system
Have the vehicle inspected by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that remaining fuel is approximately 1.6 gal. (6.0 L
, 1.3 Imp. gal.) or less
Refuel the vehicle.
Warning lightDetails/Actions
Warns the driver and/or front passenger to fasten their seat
belts
Fasten the seat belt.
If the front passenger’s se at is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (w arning buzzer) turn off.
4097-2. Steps to take in an emergency
7
When trouble arises
■Brake hold operated indicator (warning buzzer)
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■Front passenger detection sen-
sor, seat belt reminder and
warning buzzer
●If luggage is placed on the front
passenger seat, the front passen-
ger detection sensor may cause
the warning light to flash and the
warning buzzer to sound even if a
passenger is not sitting in the
seat.
●If a cushion is placed on the seat,
the sensor may n ot detect a pas-
senger, and the warning light may
not operate properly.
■SRS warning light
This warning light indicates prob-
lems with the following:
●Airbag sensor assembly
●Front impact sensors
●Side impact sensors (front door)
●Side impact sensors (front)
●Front passenger occupant classifi-
cation sensors
●Front passenger’s seat belt buckle
switch
●“AIR BAG ON” indicator light
●“AIR BAG OFF” indicator light
●SRS airbags
●SRS system related wiring har-
nesses and power sources
■Electric power steering system
warning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the voltage
temporarily drops, the electric power
steering system warning light may
come on and the warning buzzer
may sound.
■When the tire pressure warning
light comes on
Inspect the tires to check if a tire is
punctured.
If a tire is punctured: P. 4 1 7
If none of the tires are punctured:
Turn the power switch off then turn it
to ON. Check if th e tire pressure
warning light com es on or blinks.
If the tire pressure warning light
blinks for approximately 1 minute
then stays on
There may be a malfunction in the
tire pressure warning system. Have
the vehicle inspected by your Toyota
dealer immediately.
If the tire pressur e warning light
comes on
1 After the temperature of the tires
has lowered sufficiently, check
the inflation pressure of each tire
and adjust them to the specified
level.
2 If the warning light does not turn
off even after several minutes
have elapsed, check that the
inflation pressure of each tire is
at the specified level and perform
initialization. ( P.364)
■The tire pressure warning light
may come on due to natural
causes
The tire pressure warning light may
come on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
Warning lightDetails/Actions
(Flashes)
Indicates a malfunction in the brake hold system
Have the vehicle inspected by your Toyota dealer
immediately.
4107-2. Steps to take in an emergency
perature. In this case, adjusting the
tire inflation pressure will turn off the
warning light (after a few minutes).
■Conditions that the tire pres-
sure warning system may not
function properly
P. 3 6 2
WARNING
■If both the ABS and the brake
system warning lights remain
on
Stop your vehicle in a safe place
immediately and contact your Toy-
ota dealer.
The vehicle will become
extremely unstable during brak-
ing, and the ABS system may fail,
which could cause an accident
resulting in death or serious injury.
■When the electric power
steering system warning light
comes on
When the light comes on yellow,
the assist to the power steering is
restricted. When the light comes
on red, the assist to the power
steering is lost and handling oper-
ations of the steering wheel
become extremely heavy.
When steering wheel operations
are heavier than usual, grip the
steering wheel firmly and operate
it using more force than usual.
■If the tire pressure warning
light comes on
Be sure to observe the following
precautions.
Failure to do so could cause a
loss of vehicle control and result
in death or serious injury.
●Stop your vehicle in a safe place
as soon as possible. Adjust the
tire inflation pressure immedi-
ately.
●If the tire pressure warning light
comes on even after tire infla-
tion pressure adjustment, it is
probable that you have a flat
tire. Check the tires. If a tire is
flat, repair the flat tire by using
emergency tire puncture repair
kit.
●Avoid abrupt maneuvering and
braking.
If the vehicle tires deteriorate,
you could lose control of the
steering wheel or the brakes.
■If a blowout or sudden air
leakage should occur
The tire pressure warning system
may not activate immediately.
■Maintenance of the tires
Each tire, includi ng the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)
4127-2. Steps to take in an emergency
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
A buzzer may sound when a mes-
sage is displayed.
The buzzer may not be audible if the
vehicle is in a noisy location or if the
audio system volume is high.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil leve l is low. Check the level of the engine oil, and add if
necessary.
This message may appear if the
vehicle is stopped on a slope. Move
the vehicle to a l
evel surface and
check to see if the message disap-
pears.
■If “Hybrid System Stopped
Steering Power Low” is dis-
played
This message is displayed if the
hybrid system is stopped while driv-
ing.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using
more force than usual.
■If “Hybrid syste m overheated
Output power reduced” is dis-
played
This message may be displayed
when driving under severe operat-
ing conditions. (For example, when
driving up a l ong steep hill.)
Handling method: P. 4 3 8
■If “Traction battery needs to be
protected. Refrain from the use
of N position.” is displayed
This message may be displayed
when the shift lever is in N.
As the hybrid battery (traction bat-
tery) cannot be charged when the
shift lever is in N, shift the shift lever
to P when the vehicle is stopped.
■If “Traction battery needs to be
protected. Shift into P to
restart.” is displayed
This message is displayed when the
hybrid battery (traction battery)
charge has becom e extremely low
because the shift lever has been left
in N for a certain amount of time.
When operating the vehicle, shift to
P and restart the hybrid system.
■If “Shift is in N Release acceler-
ator before shifting” is dis-
played
The accelerator pedal has been
If a war ning message
is displayed
The multi-information dis-
play shows warnings for
system malfunctions and
incorrectly performed oper-
ations, and messages that
indicate a need for mainte-
nance. When a message is
displayed, perform the
appropriate corrective
action for the message.
If a warning message is dis-
played again after the
appropriate actions have
been performed, contact
your Toyota dealer.
Additionally, if a warning
light comes on or flashes at
the same time that a warn-
ing message is displayed,
take the appropriate correc-
tive action for the warning
light. ( P.402)
4267-2. Steps to take in an emergency
WARNING
■Do not drive the vehicle with
a flat tire
Do not continue driving with a flat
tire.
Driving even a short distance with
a flat tire can damage the tire and
the wheel beyond repair.
Driving with a flat tire may cause a
circumferential groove on the side
wall. In such a case, the tire may
explode when using a repair kit.
■When fixing the flat tire
●Stop your vehicle in a safe and
flat area.
●Do not touch the wheels or the
area around the brakes immedi-
ately after the vehicle has been
driven.
After the vehicle has been
driven, the wheels and the area
around the brakes may be
extremely hot. Touching these
areas with hands , feet or other
body parts may result in burns.
●Connect the valve and hose
securely with the tire installed
on the vehicle. If the hose is not
properly connected to the valve,
air leakage may occur as seal-
ant may be sprayed out.
●If the hose comes off the valve
while inflating the tire, there is a
risk that the hose will move
abruptly due to air pressure.
●After inflation of the tire has
completed, the sealant may
splatter when the hose is dis-
connected or some air is let out
of the tire.
●Follow the operation procedure
to repair the tire. If the proce-
dures not followed, the sealant
may spray out.
●Keep back from the tire while it
is being repaired, as there is a
chance of it bursting while the
repair operation is being per-
formed. If you notice any cracks
or deformation of the tire, turn
off the compressor switch and
stop the repair operation imme-
diately.
●The repair kit may overheat if
operated for a long period of
time. Do not operate the repair
kit continuously for more than
40 minutes.
●Parts of the re pair kit become
hot during operation. Be careful
when handling the repair kit
during and after operation. Do
not touch the metal part around
the connecting area between
the bottle and compressor. It will
be extremely hot.
●Do not attach the vehicle speed
warning sticker to an area other
than the one indicated. If the
sticker is attached to an area
where an SRS airbag is located,
such as the pad of the steering
wheel, it may prevent the SRS
airbag from operating properly.
■Driving to spread the liquid
sealant evenly
Observe the following precautions
to reduce the risk of accidents.
Failing to do so may result in a
loss of vehicle control and cause
death or serious injury.
●Drive the vehicle carefully at a
low speed. Be especially careful
when turning and cornering.
●If the vehicle does not drive
straight or you feel a pull
through the steering wheel, stop
the vehicle and check the fol-
lowing.
• Tire condition. The tire may have separated from the wheel.