
5297-2. Steps to take in an emergency
7
When trouble arises
■Stopping the hybrid system
Shift the shift lever to P and press the power switch as you normally do when
stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
(P. 470)
■ Alarm (for Canada only)
Using the mechanical key to lock the doors will not set the ala rm system.
If a door is unlocked using the mechanical key when the alarm s ystem is set,
the alarm may be triggered.
■ Changing power switch modes
Release the brake pedal and press the power switch in step above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 208)
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features: P. 569)
● Check if battery-saving mode is set. If it is set, cancel the f unction.
( P. 166)
WARNING
■ When using the mechanical key and operating the power windows or
moon roof
Operate the power window or moon roof after checking to make su re that
there is no possibility of any passenger having any of their body parts
caught in the window or moon roof. Also, do not allow children to operate
the mechanical key. It is possible for children and other passe ngers to get
caught in the power window or moon roof.
3

594What to do if... (Troubleshooting)
What to do if... (Troubleshooting)
●If you lose your mechanical keys, new genuine mechanical keys can be
made by your Toyota dealer. ( P. 151)
●If you lose your electronic keys, the risk of vehicle theft inc reases signifi-
cantly. Contact your Toyota dealer immediately. ( P. 153)
●Is the key battery weak or depleted? (P. 470)
●Is the power switch in ON mode?
When locking the doors, turn the power switch off. ( P. 208)
●Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of t he radio
wave. ( P. 167)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 157)
●The function to prevent the electronic key from being left insi de the trunk
will operate and you can open the trunk as usual. Take the key out from the
trunk. ( P. 161)
If you have a problem, check the following before contacting
your Toyota dealer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened
The trunk lid is closed with t he electronic key left inside

597Alphabetical index
Alphabetical index
A/C ............................................ 366Air conditioning filter ............. 463
Automatic air conditioning system ......... ....................... 366
Front seat concentrated airflow mode (S-FLOW)...... 368
AAC disc
*
ABS
(Anti-lock Brake System)...... 303
Warning light ......................... 498
Acoustic Vehicle Alerting System ..................................... 79
Adaptive Front-lighting
System (AFS) ......................... 231
AFS (Adaptive Front-lighting System) .................................. 231
Air conditioning filter .............. 463
Air conditioning system .................................... 366
Air conditioning filter ............. 463
Automatic air conditioning system ......... ....................... 366
Front seat concentrated airflow mode (S-FLOW)...... 368 Airbags ....................................... 34
Airbag operating conditions .... 43
Airbag preca utions for
your child .............................. 37
Airbag warning light .............. 498
Correct driving posture ........... 26
Curtain shield airbag operating conditions ............. 43
Curtain shield airbag precautions........................... 40
Front passenger occupant classification syst em ............ 47
General airbag precautions .... 37
Locations of airbags ............... 34
Modification and disposal of airbags ............................. 42
Side airbag operating conditions ............................. 43
Side airbag precautions .......... 37
Side and curtain shield
airbags operating
conditions ............................. 43
Side and curtain shield airbags precautions .............. 37
SRS airbag instructions for
Canadian owners ............... 583
SRS airbags ........................... 34
A
*: Refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.

599Alphabetical index
CareExterior ................................. 412
Interior................................... 416
Seat belts .............................. 417
Wheels and wheel ornaments .......................... 413
Cargo capacity ......................... 203
CD player
*
Chains....................................... 361
Child restraint system ............... 54
Booster seats installation ........ 64
Convertible seats installation ............................ 62
Front passenger occupant classification syst em............. 47
Infant seats definition .............. 61
Infant seats installation ........... 56
Installing CRS with LATCH anchors ............ 67
Installing CRS with seat belts....................... 61
Installing CRS
with top tether strap .............. 70
LATCH anchors ...................... 67 Child safety ................................ 53
12-volt battery precautions................. 442, 535
Airbag precautions.................. 37
Battery precautions....... 442, 535
Child restraint system ............. 54
How your child should wear the seat belt.......................... 30
Installing child restraints ......... 54
Moon roof precautions .......... 189
Power window lock switch .... 183
Power window precautions ... 185
Rear door child-protectors .... 157
Removed electronic key battery precautions............. 471
Seat belt extender
precautions........................... 33
Seat belt precautions .............. 32
Seat heater precautions ....... 375
Trunk precautions ................. 162
Child-protectors ...................... 157
Cleaning ........................... 412, 416 Exterior ................................. 412
Interior .................................. 416
Seat belts.............................. 417
Wheels and wheel ornaments .......................... 413
Clock................................. 104, 117
Coat hooks ............................... 402
Condenser................................ 437
Connected Services
*
Console box ............................. 382
Consumption screen ............................ 145, 146
C
*: Refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.

600Alphabetical index
CoolantCapacity ................................ 548
Checking ............................... 436
Preparing and checking before winter....................... 360
Cooling system ........................ 436 Hybrid system
overheating......................... 537
Cruise control Dynamic radar cruise control
with full-speed range .......... 287
Cup holders.............................. 384
Curtain shield airbags ............... 35
Customizable features ............ 569
Daytime running light system .................................... 232
Defogger
Outside rear view mirrors ................................ 370
Rear window ......................... 370
Windshield ............................ 370
Dimensions .............................. 544
Dinghy towing .......................... 205
Display Dynamic radar cruise control with full-speed range .......... 287
LTA (Lane Tracing Assist) .... 267
Multi-information display ........................ 104, 117
Warning messages ............... 507 Do-it-yourself maintenance .... 427
Door courtesy lights
Location ................................ 378
Wattage ................................ 552
Door lock Doors .................................... 154
Key ....................................... 527
Smart key system ................. 154
Wireless remote control ........ 154
Doors ........................................ 154
Automatic door locking and unlocking systems ....... 157
Door lock .............................. 156
Outside rear view mirrors ..... 181
Rear door child-protector ...... 157
Side doors ............................ 154
Side windows........................ 183
Drive information..................... 107
Drive-Start Control (DSC) ....... 193 Sudden start restraint control ................................ 193
Driving
Break-in tips.......................... 194
Correct posture ....................... 26
Hybrid Electric Vehicle driving tips .......................... 357
Procedures ........................... 192
Winter drive tips .................... 360
DSC (Drive-Start Control) ....... 193 Sudden start restraint control ................................ 193
Dynamic radar cruise control with full-speed range ............ 287
D

607Alphabetical index
Rear side marker lightsLight switch ........................... 230
Replacing light bulbs..... 483, 486
Wattage ................................ 552
Rear turn signal lights Replacing light bulbs..... 483, 486
Turn signal lever ................... 222
Wattage ................................ 552
Rear view mirror Inside rear view mirror .......... 179
Outside rear view mirrors...... 181
Rear view monitor system
*
Rear window defogger ............ 370
Refueling .................................. 242 Capacity ................................ 546
Fuel types ..................... 546, 553
Opening the fuel tank cap ..... 244
When the fuel filler door cannot be opened............... 245
Replacing Electronic key battery ........... 470
Fuses .................................... 473
Light bulbs ............................ 476
Tires ...................................... 513
Reporting safety defects
for U.S. owners ...................... 580
Resetting the message indicating maintenance is
required .................................. 420
Road accident cautions ............ 86
Road Sign Assist ..................... 282
RSA (Road Sign Assist) .......... 282 Safety Connect .......................... 73
Seat belt reminder light .......... 500
Seat belts ................................... 28
Adjusting the seat belt ............ 29
Automatic Locking
Retractor .............................. 30
Child restra int system
installation ............................ 54
Cleaning and maintaining the seat belt........................ 417
Emergency Locking Retractor .............................. 30
How to wear your seat belt ..... 28
How your child should wear
the seat belt.......................... 30
Pregnant women, proper
seat belt use ......................... 31
Reminder light and buzzer.... 500
Seat belt extender .................. 30
Seat belt instructions for Canadian owners ............... 582
Seat belt pretensioners........... 29
SRS warning light ................. 498
Seat heaters ............................. 375
Seating capacity ...................... 203
Seat ventilators........................ 375
Seats ................................. 171, 173 Adjustment............................ 171
Adjustment precautions ........ 172
Child seats/child restraint system installation . ............... 54
Cleaning ............................... 416
Folding down the rear seatbacks ........................... 173
Head restraints ..................... 175
Properly sitting in the seat ...... 26
Seat heaters ......................... 375
Seat ventilators ..................... 375
S
*: Refer to the “NAVIGATION AND MULTIMEDIA SYSTEM OWNER’S MANUAL”.