
7577-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
7
When trouble arises
■If “Hybrid System Overheated Reduced Output Power.” is
shown on the multi-information display
Stop the vehicle in a safe place.
Stop the hybrid system and carefully lift the hood.
After the hybrid system has cooled down, inspect the hoses and
radiator core (radiator) for any leaks.
Radiator
Cooling fans
If a large amount of coolant leaks, immediately contact any aut ho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable
repairer.
The coolant level is satisfactory if it is between the “FULL” o r “F”
and “LOW” or “L” lines on the reservoir.
Reservoir
“FULL” or “F” line
“LOW” or “L” line
1
2
3
2ZR-FXE engineM20A-FXS engine
4
2ZR-FXE engineM20A-FXS engine

7587-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
Add coolant if necessary.
If coolant is unavailable, use water as an emergency measure,
and have the vehicle inspected at any authorized Toyota retaile r,
Toyota authorized repairer, or any reliable repairer as soon as
possible.
After stopping the hybrid system and waiting for 5 minutes or
more, start the hybrid system again and check if “Hybrid System
Overheated” is shown on the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact any authorized Toyota
retailer or Toyota authorized repairer, or any reliable repaire r.
If the message is not displayed:
The hybrid system temperature has dropped and the vehicle may
be driven normally.
However, if the message appears again frequently, contact any a utho-
rized Toyota retailer or Toyota authorized repairer, or any rel iable
repairer.
5
2ZR-FXE engineM20A-FXS engine
6

7597-2. Steps to take in an emergency
C-HR_HEV_OM_Europe_OM10764E
7
When trouble arises
WARNING
■To prevent an accident or injury when inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious injury such as burns.
● If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot.
● After the hybrid system has been turned off, check that the indicator on the
power switch and the “READY” indicator are off.
When the hybrid system is operating, the gasoline engine may au tomati-
cally start, or the cooling fans may suddenly operate even if t he gasoline
engine stops. Do not touch or approach rotating parts such as t he fan,
which may lead to fingers or clothing (especially a tie, a scar f or a muffler)
getting caught, resulting in serious injury.
● Do not loosen the coolant reservoir caps while the hybrid system and radi-
ator are hot.
High temperature steam or coolant could spray out.
NOTICE
■ When adding engine/power control unit coolant
Add coolant slowly after the hybrid system has cooled down suff iciently.
Adding cool coolant to a hot hybrid system too quickly can caus e damage to
the hybrid system.
■ To prevent damage to the cooling system
Observe the following precautions:
● Avoid contaminating the coolant with foreign matter (such as sand or dust,
etc.).
● Do not use any coolant additive.

7718-1. Specifications
C-HR_HEV_OM_Europe_OM10764E
8
Vehicle specifications
*: The fluid capacity is the quantity of reference.
If replacement is necessary, contact any authorized Toyota reta iler or
Toyota authorized repairer, or any reliable repairer.
Cooling system
Capacity*
Gasoline
engine
2ZR-FXE engine
5.4 L (5.7 qt., 4.7 Imp.qt.)
M20A-FXS engine
5.9 L (6.2 qt., 5.2 Imp.qt.)
Power
control unit
2ZR-FXE engine
1.4 L (1.5 qt., 1.3 Imp.qt.)
M20A-FXS engine
1.6 L (1.7 qt., 1.4 Imp.qt.)
Coolant type
Use either of the following:
• “Toyota Super Long Life Coolant”
• Similar high-quality ethylene glycol-based
non-silicate, non-amine, non-nitrite, and
non-borate coolant with long-life hybrid
organic acid technology
Do not use plain water alone.
Ignition system (spark plug)
Make
2ZR-FXE engine
DENSO FC16HR-CY9
M20A-FXS engine
DENSO FC16HR-Q8
Gap
2ZR-FXE engine
0.9 mm (0.035 in.)
M20A-FXS engine
0.8 mm (0.031 in.)
NOTICE
■ Iridium-tipped spark plugs
Use only iridium-tipped spark plugs. Do not adjust the spark pl ug gap.

800Alphabetical index
C-HR_HEV_OM_Europe_OM10764E
Child-protectors ....................... 195
Cleaning
Aluminum wheels .................. 579
Camera sensor ..................... 355
Exterior.................................. 578
Hybrid battery
(traction battery)
air intake vent ..................... 638
Interior ................................... 584
Radar sensor ........................ 354
Seat belts .............................. 585
Clock ......................................... 573
Condenser ................................ 604
Console box ............................. 561
Consumption screen ............... 177
Coolant
Capacity ................................ 771
Checking ............................... 602
Preparing and
checking before winter........ 541
Cooling system ........................ 602
Hybrid system overheating ... 755
Cruise control
Cruise control ........................ 425
Dynamic radar cruise control
with full-speed range .......... 408
Cup holders .............................. 563
Curtain shield airbags ............... 41
Customizable features ............ 779
Daytime running light
system .................................... 334
Deck board ............................... 565
Defogger
Outside rear view mirrors...... 550
Rear window ......................... 550
Windshield ............................ 549
Dimension ................................ 764
Display
BSM (Blind Spot Monitor) ..... 435
Drive information................... 169
Dynamic radar cruise control
with full-speed range .......... 408
Energy monitor ..................... 177
LTA (Lane Tracing Assist) .... 385
Multi-information display ....... 168
Parking assist system ........... 455
Pre-collision warning............. 367
RSA (Road Sign Assist)........ 401
Warning messages ............... 690
Do-it-yourself maintenance .... 591
Door lock
Back door.............................. 199
Side doors............................. 191
Smart entry & start
system ........................ 191, 199
Wireless
remote control ............ 192, 199
Doors
Back door.............................. 199
Door glasses ......................... 275
Door lock............................... 191
Open door
warning buzzer ........... 197, 200
Outside rear view mirrors...... 272
Rear door child-protectors .... 195
Side doors............................. 191
D

802Alphabetical index
C-HR_HEV_OM_Europe_OM10764E
Identification number............. 766
If the hybrid system will not
start..................................... 742
If your vehicle has to be
stopped in an emergency ... 669
Ignition switch
(power switch) .................... 303
Overheating .......................... 755
Power switch ......................... 303
Engine coolant
Capacity ................................ 771
Checking ............................... 602
Preparing and
checking before winter........ 541
Warning light ......................... 684
Engine oil
Capacity ................................ 768
Checking ............................... 599
Oil pressure warning light ..... 679
Preparing and checking
before winter....................... 541
Engine switch........................... 303
Auto power off function ......... 305
Changing the
power switch modes ........... 304
If your vehicle has to be
stopped in an emergency ... 669
Starting the hybrid system .... 303
EPS
(Electronic Power Steering)
Function ................................ 531
Warning light ......................... 680
EV drive mode .......................... 310
EV indicator ...................... 119, 161
Exhaust gas precautions .......... 54
Extended headlight lighting
system .................................... 332
First-aid kit storage space ...... 567
Flat tire.............................. 697, 727
Floor mats .................................. 32
Fluid
Brake .................................... 773
Transmission ........................ 772
Washer ................................. 609
Fog lights
Replacing
light bulbs ........... 653, 660, 664
Switch ................................... 341
Wattage ................................ 776
Front doors .............................. 191
Front fog lights
Replacing light bulbs..... 653, 664
Switch ................................... 341
Wattage ................................ 776
Front personal lights ............... 558
Wattage ................................ 776
Front position lights
Light switch ........................... 331
Replacing light bulbs............. 664
Front seats ............................... 260
Adjustment ............................ 260
Cleaning................................ 584
Correct driving posture ........... 34
Head restraints ..................... 264
Seat heaters ......................... 555
Front turn signal lights
Replacing light bulbs..... 655, 664
Turn signal lever ................... 322
Wattage ................................ 776
F

803Alphabetical index
C-HR_HEV_OM_Europe_OM10764E
Fuel
Capacity ................................ 767
Emergency
shut off system ................... 123
Fuel gauge ............................ 164
Gas station information ......... 812
Information ............................ 777
Refueling ............................... 348
Type ...................................... 767
Warning light ......................... 683
Fuel filler door .......................... 350
Opener .................................. 350
Refueling ............................... 348
When the fuel filler door
cannot be opened ............... 351
Fuses ........................................ 646
Gas station information .......... 812
Gauges...................................... 164
Glove box ................................. 561
GPF (Gasoline Particulate
Filter) system ......................... 529
Grocery bag hooks .................. 564
Hands-free system
(for cellular phone)*
Head restraints ........................ 264
Headlight cleaners................... 343
Headlights ................................ 331
Automatic headlight
leveling ............................... 335
Automatic High Beam ........... 336
Extended headlight lighting
system ................................ 332
Light switch ........................... 331
Manual headlight leveling
dial...................................... 333
Replacing light bulbs............. 664
Heated steering wheel............. 555
Heaters
Automatic air conditioning
system ................................ 546
Heated steering wheel .......... 555
Outside rear view mirrors...... 550
Seat heaters ......................... 555
High coolant temperature
warning light .......................... 684
High mounted stoplight
Replacing .............................. 664
Hill-start assist control............ 531
Hood ......................................... 594
Hooks
Cargo hooks ......................... 564
Grocery bag hook ................. 564
Retaining hooks (floor mat)..... 32
Horn .......................................... 268
G
H
*: For vehicles with navigation/multimedia system, refer to
“Navigation and multimedia system Owner’s manual” or
“Multimedia owner’s manual”.

807Alphabetical index
C-HR_HEV_OM_Europe_OM10764E
Personal lights ......................... 558
Wattage................................. 776
Power control unit coolant
Capacity ................................ 771
Checking ............................... 602
Preparing and checking
before winter....................... 541
Radiator ................................ 604
Power outlet ............................. 574
Power steering (Electric
Power Steering system)........ 531
Warning light ......................... 680
Power switch ............................ 303
Auto power off function ......... 305
Changing the
power switch modes ........... 304
If your vehicle has to be
stopped in an emergency ... 669
Starting the
hybrid system ..................... 303
Power windows
Catch protection function ...... 276
Door lock
linked window operation ..... 278
Jam protection function ......... 276
Operation .............................. 275
Window lock switch ............... 275
Pre-Collision System (PCS)
Enabling/disabling the
system ................................ 373
Function ................................ 367
Warning light ......................... 682
Radar cruise control................ 408
Radiator .................................... 604
Radio*
Rear fog light
Replacing light bulbs..... 660, 664
Switch ................................... 341
Wattage ................................ 776
Rear seat .................................. 262
Rear turn signal lights
Replacing light bulbs..... 656, 664
Turn signal lever ................... 322
Wattage ................................ 776
Rear view mirror
Inside rear view mirror .......... 270
Outside rear view mirrors...... 272
Rear window defogger ............ 550
Rear window wiper .................. 346
Refueling .................................. 348
Capacity ................................ 767
Fuel types ............................. 767
Opening the fuel tank cap ..... 350
When the fuel filler door
cannot be opened............... 351
Regenerative braking .............. 119
Replacing
Electronic key battery ........... 643
Fuses .................................... 646
Light bulbs ............................ 651
Tires .............................. 697, 727
Road accident cautions .......... 126
Road Sign Assist ..................... 400
R
*: For vehicles with navigation/multimedia system, refer to
“Navigation and multimedia system Owner’s manual” or
“Multimedia owner’s manual”.