2023 TOYOTA C-HR emergency towing

4624-5. Using the driving support systems
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● On an extremely bumpy road, on an incline, on gravel, or on grass.
● When vehicle horns, vehicle detectors, motorcycle engines, air brakes of
large vehicles, the clearance sonar of other vehicles or other devices which
produce ultrasonic waves are near the vehicle
● A sensor is coated with a sheet of spray or heavy rain.
● If objects draw too close to the sensor.
● When a pedestrian is wearing clothing that does not reflect ultrasonic waves
(ex. skirts with gathers or frills).
● When objects that are not perpendicular to the ground, not perpendicular to
the vehicle traveling direction, uneven, or waving are in the d etection range.
● Strong wind is blowing
● When driving in inclement weather such as fog, snow or a sandstorm
● When an object that cannot be detected is between the vehicle and a
detected object
● If an object such as a vehicle, motorcycle, bicycle or pedestrian cuts in front
of the vehicle or runs out from the side of the vehicle
● If the orientation of a sensor has been changed due to a collision or other
impact
● When equipment that may obstruct a sensor is installed, such as a towing
eyelet, bumper protector (an additional trim strip, etc.), bicy cle carrier, or
snow plow
● If the front of the vehicle is raised or lowered due to the carried load
● If the vehicle cannot be driven in a stable manner, such as when the vehicle
has been in an accident or is malfunctioning
● When a tire chains, compact spare tire or an emergency tire puncture repair
kit is used
● When a sensor or the area around a
sensor is extremely hot or cold.

4824-5. Using the driving support systems
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WARNING
■Cautions regarding the use of the system
Do not overly rely on the system, as doing so may lead to an ac cident.
Always drive while checking the safety of the surroundings of t he vehicle.
Depending on the vehicle and road conditions, weather, etc., th e system
may not operate.
The detection capabilities of sensors and radars are limited. A lways drive
while checking the safety of the surroundings of the vehicle.
● The driver is solely responsible for safe driving. Always drive carefully, tak-
ing care to observe your surroundings. The Parking Support Brak e system
is designed to provide support to lessen the severity of collis ions. How-
ever, it may not operate in some situations.
● The Parking Support Brake system is not designed to stop the vehicle
completely. Additionally, even if the system has stopped the ve hicle, it is
necessary to depress the brake pedal immediately as brake contr ol will be
canceled after approximately 2 seconds.
● It is extremely dangerous to check the system operations by intentionally
driving the vehicle into the direction of a wall, etc. Never at tempt such
actions.
■ When to disable the Parking Support Brake
In the following situations, disable the Parking Support Brake as the system
may operate even though there is no possibility of a collision.
● When inspecting the vehicle using a chassis roller, chassis dynamo or free
roller
● When loading the vehicle onto a boat, truck or other transport vessel
● If the suspension has been modified or tires of a size other than specified
are installed
● If the front of the vehicle is raised or lowered due to the carried load
● When equipment that may obstruct a sensor is installed, such as a towing
eyelet, bumper protector (an addi tional trim strip, etc.), bicycle carrier, or
snow plow
● When using automatic car washing devices
● If the vehicle cannot be driven in a stable manner, such as when the vehi-
cle has been in an accident or is malfunctioning
● When the vehicle is driven in a sporty manner or off-road
● When the tires are not properly inflated
● When the tires are very worn
● When a tire chains, compact spare tire or an emergency tire puncture
repair kit is used

6727-2. Steps to take in an emergency
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If your vehicle needs to be towed
The following may indicate a problem with your hybrid transmission.
Contact any authorized Toyota retailer or Toyota authorized rep airer,
or any reliable repairer or commercial towing service before to wing.
● The hybrid system warning message is shown on the multi-informa-
tion display and the vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer or commercial towing service ,
using a wheel-lift type truck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towin g

6737-2. Steps to take in an emergency
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7
When trouble arises
When using a flat-bed truck to transport the vehicle, use tire strapping
belts. Refer to the owner’s manual of the flat-bed truck for th e tire
strapping method.
In order to suppress vehicle movement during transportation, se t the
parking brake and turn the power switch off
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake.
Turn automatic mode off.
(P. 3 2 3 )
Use a towing dolly under the
front wheels.
Using a flatbed truck

6747-2. Steps to take in an emergency
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If a tow truck is not available in an emergency, your vehicle may be
temporarily towed using cables or chains secured to the emergen cy
towing eyelets. This should only be attempted on hard surfaced roads
for short distances at under 30 km/h (18 mph).
A driver must be in the vehicle to steer and operate the brakes . The
vehicle’s wheels, drivetrain, axles, steering and brakes must b e in
good condition.
To h ave yo urTo hav e y our v ehicle towed by an other v ehicle, the towing ey elet mus t be installed to y our v ehicle. Ins tall the towing ey elet us in g the following proced ure. ve hicle towe d by another vehicle, the towing eyelet must be installed to your vehicle. Install the towing eyelet using the following procedure.
To have your vehicle towed by another vehicle, the towing eyelet must
be installed to your vehicle. Install the towing eyelet using t he follow-
ing procedure.
Take out the wheel nut wrench* and towing eyelet. ( P. 700, 728)
*: If the vehicle is not equipped with a wheel nut wrench, a wheel nut wrench
can be purchased at any authorized Toyota retailer or Toyota au thorized
repairer, or any reliable repairer.
Remove the eyelet cover using
a flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Emergency towing
Emergency towing procedure
1
2
3

6757-2. Steps to take in an emergency
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When trouble arises
Tighten down the towing eyelet
securely using a wheel nut
wrench* or hard metal bar.
*: If the vehicle is not equipped with a
wheel nut wrench, a wheel nut
wrench can be purchased at any
authorized Toyota retailer or Toyota
authorized repairer, or any reliable
repairer.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to O N mode.
Shift the shift lever to N and release the parking brake.
Turn automatic mode off. (→P. 323)
When the shift lever cannot be shifted:
 P. 315
■While towing
If the hybrid system is off, the power assist for the brakes an d steering will not
function, making steering and braking more difficult.
■ Wheel nut wrench
Vehicles without a wheel nut wrench: Wheel nut wrench can be pu rchased at
any authorized Toyota retailer or Toyota authorized repairer, o r any reliable
repairer.
Vehicles with a wheel nut wrench: Wheel nut wrench is installed in the lug-
gage compartment. ( P. 700, 728)
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5
6
7

6767-2. Steps to take in an emergency
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WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■ When towing the vehicle
■ While towing
● When towing using cables or chains, avoid sudden starts, etc., which
place excessive stress on the towing eyelets, cables or chains. The towing
eyelets, cables or chains may become damaged, broken debris may hit
people, and cause serious damage.
● Do not turn the power switch off.
There is a possibility that the steering wheel is locked and ca nnot be oper-
ated.
■ Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

6777-2. Steps to take in an emergency
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When trouble arises
NOTICE
■Towing with a sling-type truck
■ To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is off. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate cleara nce, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type tr uck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components
Do not tow with a sling-type truck to pre-
vent body damage.