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NOTE: In addition to cooling the interior, the air
conditioning compressor also cools the Battery.
Therefore, in hot weather, the air conditioning compressor can turn on even if you turned it
off. This is
normal because the system
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CAUTION: Use only a Tesla-approved car cover
when Model X is plugged in. Using a non-Tesla car
cover can prevent the Battery from being
adequately cooled during charging.
Floor Mats
To extend the life of your carpet and make them easier
to clean, use genuine Tesla
floor mats (see Parts and
Accessories on page 203). Maintain floor mats by
regularly cleaning them and checking that they are properly attached. Replace
floor mats if they become
excessively worn.
WARNING: To avoid potential interference with a
foot pedal, ensure that the driver
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If Vehicle Has No Power
If Model X has no low voltage power, perform the
following steps to open the hood or jump start the
low
voltage battery.
1.
Open the hood. See Opening Hood with No Power on
page 28 for more information on opening the hood if
the vehicle does not have power.
2.
Jump start the low voltage battery (see Jump
Starting on page 226).
NOTE: Tow providers: See Running Out of Range on
page 225 for more information on transporting the
vehicle to a charging station and preparing the vehicle
to charge.
Instructions for Transporters
224MODEL X Owner
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NOTE: In the unlikely event your vehicle runs out of
range while driving, pull over when safe to do so and contact
Tesla Roadside Assistance on page 220 or your
preferred tow provider.
If Model X runs out of range, the low voltage battery is
no longer supported
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For more information on the high voltage battery, see High Voltage Battery Information on page 178.
BMS_a067
High voltage battery performance limited
OK to drive - Schedule service soon
What this alert means:
Your vehicle has detected a condition internal to the high voltage battery that is limiting the battery
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BMS_a069
Battery charge level low
Charge now
What this alert means:
Your vehicle has detected that the high voltage battery does not have enough energy remaining to support driving.
This alert is usually present because your vehicle
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The low voltage battery cannot provide the electrical support necessary to drive or continue driving. Your vehicle is shutting down to preserve energy for essential functions other than driving.
Your vehicle cannot be driven or continue driving while this condition continues.
What to do:
If this alert is present while you are driving, your vehicle needs to come to a stop immediately. It is recommended
that you:
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It is possible your vehicle will shut down unexpectedly. It is also possible that your vehicle will not restart after the
current drive.
You may notice that some nonessential features are not available. This is expected behavior due to your vehicle
preserving energy for essential functions.
What to do:
If this alert is present while you are driving, your vehicle needs to come to a stop as soon as possible. Pull over safely
at your earliest opportunity.
It is recommended that you eliminate or reduce your use of any nonessential features. This can help your vehicle
maintain adequate electrical power for essential functions other than driving, until it can be serviced.
If this alert remains present, it is recommended that you schedule service immediately. Without service, your vehicle
may not drive, may shut down unexpectedly, or may not restart.
VCBATT_a402
Electrical system backup power is unavailable
Vehicle will consume more energy while idle
What this alert means:
The backup power source for the electrical system, the low voltage battery, is not available or cannot provide the
voltage required to support all vehicle features.
The primary source of electrical power, the high voltage battery system, will continue to support vehicle functions,
even when your vehicle is idle. For more information on the high voltage battery, see
About the High Voltage Battery
on page 178.
You may notice that some nonessential features are not available. This is expected behavior due to your vehicle
preserving energy for essential functions.
You may also notice that your vehicle consumes more energy than usual when you are not driving it, or that your vehicle displays a lower projected range than you would normally expect after charging. This is normal vehicle behavior when this alert is present, and it will continue until the backup power source is restored.
There is a chance that an issue affecting the primary power source could cause your vehicle to shut down
unexpectedly.
What to do:
It is recommended that you limit or avoid the use of any nonessential features. This can help your vehicle maintain
adequate electrical power for essential functions.
It is recommended that you schedule service at your earliest opportunity, so the backup power source for the
electrical system can be restored.
VCBATT_a496
Vehicle is preparing to shut down
PULL OVER SAFELY
What this alert means:
The electrical system cannot provide adequate support to drive or continue driving. Your vehicle is preparing to shut
down to preserve energy for essential functions other than driving.
Your vehicle cannot be driven or continue driving while this condition continues.
What to do:
Troubleshooting Alerts
275Troubleshooting