Real-time Visualization
The image of your Model S on the Suspension screen
provides a real-time visualization of the status of the air suspension system. In addition to visually showing changes to the ride height, it displays Compression and Rebound lines that
reflect how the suspension system is
controlling the dampers for each wheel based on your
chosen settings and changing road conditions. Both are controlled simultaneously. Touch
Show Suspension Data
to display detailed information about the dampers for
each wheel, including ride height, compression and
rebound values, and body accelerations.
Auto-Raising Locations
Whenever you raise the suspension to High or Very
High, the location is automatically saved. By saving the
location, you do not need to manually raise the
suspension every time you arrive at a frequently-used location where you have previously raised the
suspension. When you return to the saved location,
Model S raises the suspension and the instrument panel
displays a message indicating that the suspension is being raised.
When saving locations, Model S also saves the Keep until
XX mph setting (if specified).
NOTE: When returning to a saved location and driving
faster than the
High and Very High suspension settings
allow, the suspension does not raise until
Model S slows
down.
NOTE: After leaving a saved location, the suspension
automatically lowers. However, it may not lower until
Model S meets the speed and distance threshold at
which the suspension lowers.
NOTE: If Model S reaches a saved location and the
existing suspension setting is already higher than the level that has been saved for that location, the ride height is not adjusted.
To remove an auto-raising location
If you do not want the suspension to automatically raise
at a location, touch to deselect
Always raise at this
location in the popup that appears when you arrive at a
saved location.
Or, when using the Raise Suspension
shortcut on the main Controls window, touch to deselect
Location Saved.
Self-Leveling
Model S equipped with air suspension automatically self-
levels, even when power is
off. To prevent damage when
jacking or lifting the vehicle, you must activate
Jack
Mode to disable self-leveling (press the brake pedal and
touch
Controls > Service > Jack Mode). For more
details, see
Jack Mode on page 184.
Air Suspension
130MODEL S Owner
CAUTION: The Battery requires no owner
maintenance. Do not remove the coolant filler cap
and do not add fluid. If the instrument panel warns
you that the fluid level is low, contact Tesla
immediately.
CAUTION: Do not use the Battery as a stationary
power source. Doing so voids the warranty.
High Voltage Battery Information
162MODEL S Owner
During Charging
During charging, the charge port light pulses green, and the
touchscreen displays real-time charging status. The
frequency at which the green charge port light pulses
slows down as the charge level approaches full. When charging is complete, the light stops pulsing and is solid green.
NOTE: If Model S is locked, the charge port light does
not light up.
If the charge port light turns red while charging, a fault
is detected. Check the
instrument panel or touchscreen
for an alert describing the fault. A fault can occur due to something as common as a power outage. If a power
outage occurs, charging resumes automatically when power is restored.
NOTE: The thermal system may produce steam under
certain conditions. For example, odorless steam can come from the front of your vehicle while charging at a Supercharger in cold temperature. This is normal and not a cause for concern.
NOTE: It is normal to hear sounds during charging.
Particularly at high currents, the refrigerant compressor
and fan operate as needed to keep the Battery cool.
NOTE: Air conditioning performance is generally not
affected by charging. However, in some circumstances
(for example, charging at high currents during a
particularly warm day), the air coming from the vents may not be as cool as expected and a message displays on the
instrument panel. This is normal and ensures that
the Battery stays within an optimum temperature range while charging to support longevity and optimum
performance.
WARNING: Never spray liquid at a high velocity
(for example, a pressure washer) towards the
charge port while charging. Doing so can result in
serious injury or damage to the vehicle, charging
equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting the charge
cable or touching
Stop Charging on the touchscreen.
NOTE: To prevent unauthorized unplugging of the
charge cable, the charge cable latch remains locked and
Model S must be unlocked or able to recognize your key
before you can disconnect the charge cable.
To disconnect the charge cable:
1.
Press and hold the button on the connector handle to release the latch.
NOTE: You can also release the latch using the
touchscreen or mobile app, or by pressing and
holding the rear trunk button on the key fob.
If your
vehicle is equipped with a motorized charge port,
you can also press the button to the left of the
charge port to release the latch.
2.
Pull the connector from the charge port. The charge
port door automatically closes.
To disconnect the charge cable when using an adapter at a public charge station:
1.
Unlock Model S.
2.
While holding the public charging handle in one hand and the adapter in the other hand, press and hold the button on the public charging handle and pull both
outwards, removing the handle and adapter at the same time.
NOTE: If the charging station handle separates from
the adapter, leaving the adapter in
Model S, use the
touchscreen to unlock the charge port.
3.
Press and hold the button on the charging handle
again to release the adapter from the public charging handle.
NOTE: The charge port door automatically closes within
approximately 10 seconds of removing the connector from the charge port.
CAUTION: Tesla strongly recommends leaving
Model S plugged in when not in use. This maintains
the Battery at the optimum level of charge.
Charge Settings
Access charge settings by touching Controls > Charging
when Model S is in Park.
When charging, you can also touch the
charge icon on the touchscreen to access charge settings.1.
Driving distance: Displays the total estimated driving
distance available.
Charging Instructions
165Charging and Energy Consumption
the size indicated on the vehicle placard or tire inflation
pressure label, determine the proper tire inflation
pressure for those tires.
As an added safety feature, your vehicle has been
equipped with a TPMS that displays a tire pressure telltale (Tire Pressure Warning) on the
instrument panel
when one or more of your tires is significantly under- or
over-inflated. Accordingly, when the Tire Pressure
indicator light displays on the
instrument panel to alert
you about tire pressure, stop and check your tires as soon as possible, and
inflate them to the proper pressure
(see
Maintaining Tire Pressures on page 173). Driving on
a
significantly under-inflated tire causes the tire to
overheat and can lead to tire failure.
Under-inflation also
reduces range
efficiency and tire tread life, and may
affect the vehicle
CAUTION: The front seats are equipped with
microphones (see Active Road Noise Reduction on
page 27) that must not be exposed to liquids. To
prevent damage to these microphones when
cleaning, do not over-saturate the area of the seats
where these microphones are located.
Carpets
Avoid over-wetting carpets. For heavily soiled areas, use
a diluted upholstery cleaner.
Seat Belts
Extend the belts to wipe. Do not use any type of
detergent or chemical cleaning agent. Allow the belts to dry naturally while extended, preferably away from direct sunlight.
Door Seals
Wipe door seals with a damp cloth to remove any debris. Excessive debris on the door seals can cause
paint damage when contacting surrounding surfaces. Avoid using alcohol wipes or any chemical products that can potentially deteriorate the coating on the door seals.
Touchscreen, Rear Touchscreen, and
Instrument Panel
Clean the touchscreen and instrument panel using a soft
lint-free cloth
specifically designed to clean monitors
and displays. Do not use cleaners (such as a glass cleaner) or alcohol-based gel products (such as hand
sanitizer) and do not use a wet wipe or a dry statically- charged cloth (such as a recently washed
microfiber). To
wipe the touchscreen without activating buttons and
changing settings, you can enable Screen Clean Mode. Touch
Controls > Display > Screen Clean Mode. The
display darkens to make it easy to see dust and smudges. To exit Screen Clean Mode, press and hold
HOLD TO EXIT.
Chrome and Metal Surfaces
Polish, abrasive cleaners, alcohol-based gel products (such as hand sanitizer), and hard cloths can damage the
finish on chrome and metal surfaces.
Cautions for Interior Cleaning
CAUTION: Using solvents (including alcohol),
alcohol-based gel products (such as hand
sanitizer), bleach, citrus, naphtha, or silicone-based
products or additives on interior components can
cause damage.
CAUTION: Statically-charged materials can cause
damage to the touchscreen or instrument panel.
WARNING: If you notice any damage on an airbag
or seat belt, contact Tesla immediately.
WARNING: Do not allow any water, cleaners, or
fabric to enter a seat belt mechanism.
WARNING: Exposure to chemical cleaners can be
hazardous and can irritate eyes and skin. Read and
observe the instructions provided by the
manufacturer of the chemical cleaner.
Polishing, Touch Up, and Body
Repair
To preserve the cosmetic appearance of the body, you
can occasionally treat the paint surfaces with an approved polish containing:
Topping Up Windshield Washer
Fluid
The only reservoir into which you can add fluid is the
windshield washer
fluid reservoir, which is located
behind the front trunk. When the level is low, a message
displays on the
instrument panel.
To top up the washer fluid:
1.
Open the hood.
2.
Clean around the filler cap before opening it to
prevent dirt from entering the reservoir.
3.
Open the filler cap.
4.
While avoiding spilling, fill the reservoir until the fluid
level is visible just below the filler neck.
5.
Wipe up any spills immediately and wash the
affected area with water.
6.
Reinstall the filler cap.
CAUTION: Use only windshield washer fluid meant
for automotive vehicles. Using other substances,
such as untreated water, can result in bacterial
growth within the climate control system resulting
in odor or potential damage that is not covered by
warranty.
NOTE: Some national or local regulations restrict the use
of Volatile Organic Compounds (VOCs). VOCs are commonly used as antifreeze in washer
fluid. Use a
washer
fluid with limited VOC content only if it provides
adequate freeze resistance for all climates in which you drive
Model S.
CAUTION: Do not add formulated washer fluids
that contain water repellent or bug wash. These
fluids can cause streaking, smearing, and
squeaking or other noises.
WARNING: In temperatures below 40
Vehicle Hold is currently unavailable due to system constraints. When stopping, use the brake pedal to bring your
vehicle to a complete stop and keep your vehicle stationary.
What to do:
Continue to your destination. Your vehicle is OK to drive.
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
For more information, see Vehicle Hold on page 72.
DI_a250
Adaptive ride control disabled
Drive with caution
What this alert means:
The speed of your vehicle is limited to 90 mph (144 km/h) due to an issue with the Adaptive Suspension Damping
system.
The system cannot provide real-time adjustments to the suspension system to optimize both ride and handling, and
as a result your ride may be softer than usual.
What to do:
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
This alert is accompanied by a red indicator light on the instrument panel. For more information, see Air Suspension
on page 129.
ESP_a118
Assist for low brake performance activated
To stop, keep brake pedal firmly pressed
What this alert means:
Hydraulic Fade Compensation is active. This brake assist function activates temporarily to make sure you have full
braking capability in conditions where reduced braking performance is detected by your vehicle.
When this assist function activates, you may feel the brake pedal pull away from your foot and notice a strong
increase in brake pressure. You may also hear a pumping sound coming from the brake hydraulic unit at the front of
the vehicle. This will usually last for a few seconds, depending on road surface and vehicle speed. This is completely
normal and does not indicate any issue with your vehicle.
What to do:
Continue to press the brake pedal as you normally would, and do not "pump" (repeatedly press and release) the
pedal as this will interrupt the function.
This alert will clear when your vehicle comes to a stop or you are no longer pressing the brake pedal. It may still be
displayed for up to 5 seconds afterward.
Reduced braking performance is usually temporary, and can occur for a number of reasons including high brake
temperatures after heavy brake use, or driving in extremely cold or wet conditions. It can also indicate that your
brake pads or rotors have worn to the point that normal replacement is needed.
If you continue to experience reduced braking performance which does not improve over time, please contact Tesla
service at your convenience for a brake inspection.
For more information, see Hydraulic Fade Compensation on page 67.
Troubleshooting Alerts
238MODEL S Owner
What to do:
If this alert persists throughout subsequent drives, schedule service at your earliest convenience. Your vehicle is OK
to drive in the meantime.
This alert is accompanied by a red indicator light on the instrument panel. For more information, see Air Suspension
on page 129.
UI_a006
Service is required
Schedule service now
What this alert means:
This alert is set remotely by Tesla when a condition requiring service is detected on your vehicle.
This alert can be set due to various conditions. When you schedule service, more information should be available.
This alert can only be cleared by a service technician after your vehicle has been serviced.
What to do:
As this alert can be present due to various conditions, it is recommended that you schedule service at your earliest
convenience.
UI_a137
Active service connection to vehicle
Service performing remote diagnostics
What this alert means:
A service technician is remotely logged into your vehicle for diagnosis or repair. You may notice some loss of
Infotainment functionality while the connection persists, but this alert does not indicate an issue with your vehicle.
Your vehicle is OK to drive.
What to do:
This alert should clear automatically after the technician completes vehicle diagnosis or repair. You may find it
necessary to restart your touchscreen to restore full Infotainment functionality after the alert has cleared.For more
information, see Restarting the Touchscreen in your vehicle