1362-2. Charging
Owners Manual_USA_M42C01_en
■When DC charging is interrupted
Error is detected by the DC charger
or vehicle’s system check.
There may be a malfunction with the
DC charger or charging system.
• If there is a malfunction with the
DC charger, conta ct the facility
manager.
• If there is not a malfunction with
the DC charger, there may be a
malfunction in the system. Contact
your Toyota dealer.
• If the EV system can not be started, contact your Toyota dealer.
The DC charger power goes off.Contact the charging station man-
ager and check the power status.
Traction battery is already fully
chargedWhen the traction battery is fully
charged, DC charging cannot be per-
formed.
AC charging connector is also con-
nected.DC charging and AC charging can
not be performed together.
The EV system is started.
When the EV system is started, DC
charging cannot be started.
Also, if the shift position is not in P,
DC charging cannot be performed.
Likely causeCorrection procedure
Likely causeCorrection procedure
The timer for the DC charger oper-
ates.
Depending on the type of the DC
charger, the timer may be set to stop
charging after a certain time.
Check with the charging station man-
ager.
The power for the DC charger is off.
Check the power status of the DC
charger. If there a re uncertainties
with the power status, contact the
charging station manager.
1372-2. Charging
Owners Manual_USA_M42C01_en
2
Electric Vehicle system
■EV system does not start after DC charging
The temperature of the traction bat-
tery is extremely high or low.
DC charging may not be performed
in extremely high or extremely low
temperature environments. Charge
the traction batte ry after the tem-
perature h as been stabilized.
Error is detected by the DC charger
or vehicle’s system check.
There may be a malfunction with the
DC charger or charging system.
• If there is a mal function with the
DC charger, conta ct the facility
manager.
• If there is not a malfunction with
the DC charger, there may be a
malfunction in the system. Contact
your Toyota dealer.
• If the EV system can not be started, contact your Toyota dealer.
High temperature of charging related
parts
If the temperature of charging related
parts is high, DC charging may not
be possible. Wait for a while and
then charge again.
The electrical components such as
the air conditioning system stop
operating while the traction battery is
approximately fully charged.Keep the electrical components such
as the air conditioning system in the
OFF state, and t hen perform the
charging procedure again.
Likely causeCorrection procedure
Likely causeCorrection procedure
System check is not completed prop-
erly after charging.
Do a system check following the pro-
cedures on P.115. If the system
check can not be completed properly
even after these procedures are per-
formed, contact your Toyota dealer.
1382-2. Charging
Owners Manual_USA_M42C01_en
Refer to the following tables and carry out the appropriate correction
procedures.
■Cannot charge at desired time
The DC charging connector is still
connected.
For safety, the EV system can not be
started when the DC charging con-
nector is connected. ( P.102)
Remove the DC charging connector
immediately after the charging is
completed.
The DC charging system is malfunc-
tioning
• Depending on the type of malfunc-
tion, the EV system can be started
after closing the charging port lid.
• If the EV system can not be started, contact your Toyota dealer.
When charging schedule func tion does not operate nor-
mally
Likely causeCorrection procedure
Likely causeCorrection procedure
The vehicle calendar and clock are
not set correctly.Check the calendar setting and set it
to the correct date. ( P.158)
AC charging connector is not con-
nected to vehicleBefore using the charging schedule,
connect the AC charging connector.
AC charging connector was con-
nected after set time
Connect the AC charging connector
before the time set in “Start”.
When the charging mode is set to
“Start-Stop”, the traction battery will
charge even if the start time has
passed, if the AC charging connector
is connected befor e the stop time.
1392-2. Charging
Owners Manual_USA_M42C01_en
2
Electric Vehicle system
■Charging starts, even though the charging schedule is regis-
tered
Likely causeCorrection procedure
“Charge Now” is set to on
When charging according to the
charging schedule, set “Charge
Now” to off. ( P.124, 128)
Charging schedule is set to offCheck that charging schedule is not
set to off. ( P. 1 1 8 )
AC charging connector was removed
and reinserted while charging indica-
tor of the charging port was flashing
If the AC charging connector is
removed and reinserted while the
charging indicator is flashing, the
charging schedule is canceled. Tem-
porarily remove the AC charging
connector, and then reconnect it.
The Remote Air Conditioning Sys-
tem was operated
When the Remote Air Conditioning
System is operated, the system will
start charging, even if the charging
schedule is registered. To carry out
charging using the charging sched-
ule, stop the Remote Air Condition-
ing System, and then reconnect the
AC charging connector.
Outside temperature is low and trac-
tion battery warming control ( P. 9 9 )
operated
When traction battery warming
control operates, the charging
schedules are ignored and
charging starts. In order to protect
the traction battery , allow charging
to continue.
After removing and installing the
12-volt battery, the charging
schedule setting may become
invalid due to the in itial setting of
the traction battery warming con-
trol system even wh en the outside
temperature is not low.
In this case, after a few runs, the
system’s initial settings will be
completed and the charging
schedule settings will take effect
when the outside temperature is
not low.
1442-2. Charging
Owners Manual_USA_M42C01_en
■If “The Traction Battery Temp is low System put priority on
charging to preserve battery condition” is shown
■If “Check Charging System Close Charging Port Lid See
Owner’s Manual” is shown
■If “Charging Stopped Time Limit Reached” is shown
Likely causeCorrection procedure
The traction battery warming control
is operated ( P. 9 9 )
When the traction battery warming
control operates, the charging
schedule is not used and charging is
performed.
This is a control to protect the trac-
tion battery, and not a malfunction.
Likely causeCorrection procedure
System check is not completed prop-
erly after DC charging.
The EV system can not be started
until the system check is completed
properly. Perform a system check
following the procedures on P.115.
Likely causeCorrection procedure
The DC charging is not completed
within the restric ted time with DC
charger.
• Depending on the type of DC char- ger, the timer may be set to stop
charging after a certain time.
Check with the charging station
manager.
Depending on the condition of the
vehicle, the charging time may
become longer than normal, and the
DC charging may not be completed
within the restricted time.
• When the A/C, headlights, audio system, etc., are turned on, the
electricity consum ption of the vehi-
cle will be increas ed. Perform the
DC charging after turning off all of
the above.
• The temperature of the traction battery may be low. Perform the
DC charging after warming up the
traction battery.
1583-1. Instrument cluster
Owners Manual_USA_M42C01_en
meter using the meter control
switches.
This menu icon can be set to be
displayed/not displayed in .
■Display items
Drive information
Torque distribution (if
equipped)
Tire inflation pressure
■Drive information
2 items that are selected using
the “Drive Info. Items” setting
(average speed, distance and
total time) can be displayed ver-
tically.
The displayed information
changes according to the “Drive
Info. Type” setting (since the
system was started or between
resets). ( P.158)
Use the displayed information
as a reference only.
Following items will be dis-
played.
“Trip”
• “Average Speed”: Displays the
average vehicle speed since EV
system start
*
• “Distance”: Displ ays the distance
driven since EV system start
*
• “Total Time”: Displays the elapsed time since EV system start
* *
: These items are r
eset each time
the EV system stops.
“Total”
• “Average Speed”: Displays the
average vehicle speed since the
display was reset
*
• “Distance”: Displ ays the distance
driven since the display was
reset
*
• “Total Time”: Displays the elapsed
time since the display was reset
*
*
: To reset, display the desired item and press and hold the meter
control switch.
■Torque distribution (if
equipped)
Displays the drive status of each
wheel in 6 steps from 0 to 5.
■Tire inflation pressure
Displays inflation pressure of
each tire.
■Meter display settings that
can be changed
Clock setting
P.154
Language
Select to change the language dis-
played.
Units
Select to change the units of mea-
sure displayed.
Vehicle information dis-
play
Settings display
1664-1. Key information
Owners Manual_USA_M42C01_en
key of the vehicle if traveling
to a location with unreliable
communications.
If the smartphone battery is
depleted, the smartphone
cannot be used as Digital Key.
If the battery level is low, be
sure to charge the smart-
phone prior to going out.
The Digital Key system is
related to the Smart key sys-
tem. If the Smart key system
has been deactivated in the
vehicle customization setting,
the Digital Key will also be
disabled.
Depending on the radio wave
environment, the Digital Key
may not be able to be used.
P. 1 8 8
When transferring vehicle
ownership, make sure to
delete the Digital Keys.
If the vehicle is not operated
for 14 days or more, the Digi-
tal Key will not connect auto-
matically. Therefore, it may
take some time before the
system operates after a door
handle is touched.
A part of the services may be
stopped for a certain period of
time due to server mainte-
nance. However, registered
Digital Keys can be used
during the maintenance.
A smartphone with the Digital
Key App enabled will be able to lock and unlock the doors,
start the EV system and per-
form any other operations as
same as the electronic key of
the vehicle. Be especially
careful not to lose the smart-
phone or allow it to be stolen.
If the smartphone is lost or
stolen, contact your Toyota
dealer immediately.
When taking your vehicle to a
Toyota dealer for an inspec-
tion or repairs, make sure to
bring an electronic key.
1784-2. Opening, closing and locking the doors
Owners Manual_USA_M42C01_en
(30 to 50 cm) from the rear
bumper.
Kick sensor
Hands Free Power Back
Door operation detection
area
Smart key system operation
detection area (P.187)
2 Perform a kick operation by
moving your foot to within
approximately 3.9 in. (10 cm)
of the rear bumper and then
pulling it back.
Perform the entire kick operation
within 1 second.
The back door will not start operat-
ing while a foot is detected under
the rear bumper.
Operate the Hands Free Power
Back Door without contacting the
rear bumper with your foot.
If another electronic key is in the
cabin or luggage compartment, it
may take slightly longer than nor- mal for the operation to occur.
Kick sensor
Hands Free Power Back
Door operation detection
area
3 When the kick sensor detects
a kicking motion with the foot,
the buzzer sounds, and when
the foot being pulled is
detected, the back door auto-
matically fully opens or fully
closes.
The buzzer can be turned off with
the customize function. ( P.570)
If a foot is moved under the rear
bumper while the back door is
opening/closing, the back door will
stop moving.
If a foot is moved under the rear
bumper again during the halted
operation, the ba ck door will per-
form the rever se operation.
■Luggage compartment light
●The luggage compartment light
turns on when the back door is
opened.
●When the power switch is turned
to OFF, the light will go off auto-
matically after 20 minutes.
■Back door closer
In the event that the back door is left
slightly open, the back door closer
will automatically clo se it to the fully