5098-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
When using a flat-bed truck to
transport the vehicle, use tire
strapping belts. Refer to the
owner’s manual of the flat-bed
truck for the tire strapping
method.
In order to suppress vehicle
movement during transporta-
tion, set the parking brake and
turn the power switch off.
If a tow truck is not available in
an emergency, your vehicle may
be temporarily towed using
cables or chains secured to the
emergency towing eyelets. This
should only be attempted on
hard surfaced roads for short
distances at under 18 mph (30
km/h).
A driver must be in the vehicle to
steer and operate the brakes.
The vehicle’s wheels, drive train,
axles, steering and brakes must
be in good condition.
WARNING
AWD models
Be sure to transport the vehicle
with all four wheels raised off the
ground. If the vehicle is towed
with the tires contacting the
ground, the drivetrain or related
parts may be damaged, the vehi-
cle may fly off the truck, or elec-
tricity generated by the operation
of the motor may cause a fire to
occur depending on the nature of
the damage or malfunction.
NOTICE
■To prevent damage to the
vehicle when towing using a
wheel-lift type truck
When raising the vehicle, ensure
adequate ground clearance for
towing at the opposite end of the
raised vehicle. Without adequate
clearance, the vehicle could be
damaged while being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.
Using a flatbed truck
Emergency towing
5108-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
To have your vehicle towed by
another vehicle, the towing eye-
let must be installed to your
vehicle. Install the towing eyelet
using the following procedure.
1Take out the wheel bolt
wrench and towing eyelet.
( P.486, 528)
2 Remove the eyelet cover
using a flathead screwdriver.
To protect the bod ywork, place a
rag between the screwdriver and
the vehicle body as shown in the
illustration.
3 Insert the towing eyelet into
the hole and tighten partially
by hand.
4 Tighten down the towing eye-
let securely using a wheel bolt wrench or hard metal
bar.
5 Securely attach cables or
chains to the towing eyelet.
Take care not to damage the vehi-
cle body.
6Enter the vehicle being towed
and start the EV system.
If the EV system does not start, turn
the power switch to ON.
7Shift the shift position to N
and release the parking
brake.
Turn automatic mode off. ( P.244)
■While towing
If the EV system is off, the power
assist for the brakes and steering
will not functio n, making steering
and braking more difficult.
■Wheel bolt wrench
Wheel bolt wrench is installed in lug-
gage compartment. ( P.486, 528)
Emergency towing proce-
dure
WARNING
Observe the following precau-
tions. Failure to do so may result
in death or serious injury.
5118-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
Fluid leaks under the vehicle
(Water dripping from the air
conditioning after use is nor-
mal.)
Flat-looking tires or uneven
tire wear
Excessive tire squeal when
cornering
Strange noises related to the
suspension system
Other noises related to the EV
system
Stumbling or running roughly
Appreciable loss of power
Vehicle pulls heavily to one
side when braking
Vehicle pulls heavily to one
side when driving on a level
road
Loss of brake effectiveness,
WARNING
■While towing
●When towing using cables or
chains, avoid sudden starts,
etc., which place excessive
stress on the towing eyelets,
cables or chains. The towing
eyelets, cables or chains may
become damaged, broken
debris may hit people, and
cause serious damage.
●Do not perform any of the fol-
lowing as doing so may cause
the parking lock mechanism to
engage, locking the front
wheels and possibly leading to
an accident resulting in death or
serious injury:
• Unfasten the driver’s seat belt and open the driver’s door.
• Turn the power switch off.
■Installing towi ng eyelets to
the vehicle
Make sure that towing eyelets are
installed securely. If not securely
installed, towing eyelets may
come loose during towing.
NOTICE
■To prevent damage to the
vehicle during emergency
towing
Do not secure cables or chains to
the suspension components.
If you think something
is wrong
If you notice any of the fol-
lowing symptoms, your
vehicle probably needs
adjustment or repair. Con-
tact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms
5208-2. Steps to take in an emergency
Owners Manual_USA_M42C01_encome on due to natural causes such
as natural air leaks and tire inflation
pressure changes caused by tem-
perature. In this case, adjusting the
tire inflation pressure will turn off the
warning light (after a few minutes).
■Conditions that the tire pres-
sure warning system may not
function properly
P. 4 7 4
WARNING
■If both the ABS and the brake
system warning lights remain
on
Stop your vehicle in a safe place
immediately and contact your Toy-
ota dealer.
The vehicle will become
extremely unstable during brak-
ing, and the ABS system may fail,
which could cause an accident
resulting in death or serious injury.
■When the electric power
steering system warning light
comes on
When the light comes on yellow,
the assist to the power steering is
restricted. When the light comes
on red, the assist to the power
steering is lost and handling oper-
ations of the steering wheel
become extremely heavy.
When steering wheel operations
are heavier than usual, grip the
steering wheel firmly and operate
it using more force than usual.
■If the tire pressure warning
light comes on
Be sure to observe the following
precautions.
Failure to do so could cause a
loss of vehicle control and result
in death or serious injury.
●Stop your vehicle in a safe place
as soon as possible. Adjust the
tire inflation pressure immedi-
ately.
●If the tire pressure warning light
comes on even after tire infla-
tion pressure adjustment, it is
probable that you have a flat
tire. Check the tires. If a tire is
flat, repair the flat tire by using
emergency tire puncture repair
kit.
●Avoid abrupt maneuvering and
braking.
If the vehicle tires deteriorate,
you could lose control of the
steering wheel or the brakes.
■If a blowout or sudden air
leakage should occur
The tire pressure warning system
may not activate immediately.
■Maintenance of the tires
Each tire, includi ng the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recom-
mended by the vehicle manufac-
turer on the vehicle placard or tire
inflation pressure label (tire and
load information label). (If your
vehicle has tires of a different size
than the size indicated on the
vehicle placard or tire inflation
pressure label [tire and load infor-
mation label], you should deter-
mine the proper tire inflation
pressure for those tires.)
5218-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
WARNING
As an added safe ty feature, your
vehicle has been equipped with a
tire pressure m onitoring system
(TPMS-tire pressure warning sys-
tem) that illuminates a low tire
pressure telltale (tire pressure
warning light) when one or more
of your tires is significantly under-
inflated. Accordingly, when the
low tire pressure telltale (tire pres-
sure warning light) illuminates,
you should stop and check your
tires as soon as possible, and
inflate them to the proper pres-
sure. Driving on a significantly
under-inflated tire causes the tire
to overheat and can lead to tire
failure. Under-inflation also
reduces fuel efficiency and tire
tread life, and may affect the vehi-
cle’s handling and stopping ability.
Please note that the TPMS (tire
pressure warning system) is not a
substitute for pro per tire mainte-
nance, and it is the driver’s
responsibility to maintain correct
tire pressure, even if under-infla-
tion has not reach ed the level to
trigger illumination of the TPMS
low tire pressure telltale (tire pres-
sure warning light).
Your vehicle has also been
equipped with a TPMS (tire pres-
sure warning system) malfunc-
tion indicator to indicate when the
system is not operating properly.
The TPMS (tire pressure warning
system) malfunction indicator is
combined with the low tire pres-
sure telltale (tire pressure warning
light). When the system detects a
malfunction, the te lltale will flash
for approximately one minute and
then remain continuously illumi-
nated. This sequence will con-
tinue upon subsequent vehicle
start-ups as long as the malfunc-
tion exists. When the malfunction
indicator is illuminated, the sys-
tem may not be ab le to detect or
signal low tire pressure as
intended.
TPMS (tire pressure warning sys-
tem) malfunctions may occur for a
variety of reasons, including the
installation of replacement or
alternate tires or wheels on the
vehicle that prevent the TPMS
(tire pressure warning system)
from functioning properly. Always
check the TPMS (tire pressure
warning system) malfunction tell-
tale after replacing one or more
tires or wheels on your vehicle to
ensure that the replacement or
alternate tires and wheels allow
the TPMS (tire pressure warning
system) to continue to function
properly.
NOTICE
■To ensure the tire pressure
warning system operates
properly
Do not install tires with different
specifications or makers, as the
tire pressure warning system may
not operate properly.
5228-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
■Warning messages
The warning messages explained
below may differ from the actual
messages according to operation
conditions and vehicle specifica-
tions.
■Warning buzzer
In some cases, the buzzer may not
be heard due to being in a noisy
location or audio sound.
■If “EV system stopped Steering
power low” is displayed
This message is displayed if the EV
system is stopped while driving. When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and
operate it using
more force than usual.
■If “EV system overheated Out-
put power reduced” is dis-
played
This message may be displayed
when driving under severe operat-
ing conditions. (For example, when
driving up a l ong steep hill.)
Handling method: P. 5 4 5
■If “Shift System Malfunction
Shifting Unavailable Drive to a
Safe Place and Stop” or “Shift
System Malfunction Driving
Unavailable” is displayed
There is a malfunc tion in the shift
control system. Have the vehicle
inspected by your Toyota dealer
immediately.
■If “Shift is in N Release acceler-
ator before shifting” is dis-
played
The accelerator pedal has been
depressed when the shift position is
in N.
Release the accelerator pedal and
shift the shift position to D or R.
■If “Press brake when vehicle is
stopped EV system may over-
heat” is displayed
The message may be displayed
when the accelerator pedal is
depressed to hold the vehicle while
the vehicle is stopped on an incline,
etc. The EV system may overheat.
Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off To Conserve
Battery” is displayed
Power was turned off due to the
automatic power off function. Next
time when starting the EV system,
operate the EV system for approxi-
mately 5 minutes t o recharge the
12-volt battery.
If a war ning message
is displayed
The multi-information dis-
play shows warnings of
system malfunctions, incor-
rectly performed opera-
tions, and messages that
indicate a need for mainte-
nance. When a message is
shown, perform the correc-
tion procedure appropriate
to the message.
If a warning message is dis-
played again after the
appropriate actions have
been performed, contact
your Toyota dealer.
Additionally, if a warning
light comes on or flashes at
the same time that a warn-
ing message is displayed,
take the appropriate correc-
tive action for the warning
light. ( P.513)
5278-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
Stop the vehicle in a safe
place on a hard, flat surface.
Set the parking brake.
Shift the shift position to P.
Stop the EV system.
Turn on the emergency flash-
ers.
Check the degree of the tire
damage.
A tire should only be repaired with
the emergency tire puncture repair
kit if the damage is caused by a nail
or screw passing through the tire
tread.
• Do not remove the nail or screw
from the tire. Removing the object
may widen the opening and make
emergency repair with the repair
kit impossible.
• To avoid sealant leakage, move the vehicle until the area of the
puncture, if known, is positioned
at the top of the tire.
■A flat tire that cannot be
repaired with the emergency
tire puncture repair kit
In the following cases, the tire can-
not be repaired with the emergency
If you have a flat tire
Your vehicle is not
equipped with a spare tire,
but instead is equipped with
an emergency tire puncture
repair kit.
A puncture caused by a nail
or screw passing through
the tire tread can be
repaired temporarily using
the emergency tire puncture
repair kit.
(The kit contains a bottle of
sealant. The sealant can be
used only once to temporar-
ily repair one tire without
removing the nail or screw
from the tire.) Depending on
the damage condition of the
flat tire, it may not be able to
repaired with the emer-
gency tire puncture repair
kit.
After temporarily repairing
the tire with the kit, have the
tire repaired or replaced by
your Toyota dealer.
WARNING
■If you have a flat tire
Do not continue driving with a flat
tire.
Driving even a short distance with
a flat tire can damage the tire and
the wheel beyond repair, which
could result in an accident.
Before repairing the vehi-
cle
5288-2. Steps to take in an emergency
Owners Manual_USA_M42C01_entire puncture repair kit. Contact your
Toyota dealer.
●When the tire is damaged due to
driving without sufficient air pres-
sure
●When there are any cracks or
damage at any location on the
tire, such as on
the side wall,
except the tread
●When the tire is visibly separated
from the wheel
●When the cut or damage to the
tread is 0.16 in. (4 mm) long or
more
●When the wheel is damaged
●W h e n t w o o r m o r e t i r e s h a v e b e e n
punctured
●When more than one sharp
objects such as nails or screws
have passed through the tread on
a single tire
Towing eyelet
Wheel bolt wrench
Emergency tire puncture repair kit
Location of the emergency ti re puncture repair kit and
tools