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4717-3. Do-it-yourself maintenance
Owners Manual_USA_M42C01_en
7
Maintenance and care
If the warning message appears
on the multi-information display,
the washer tank may be empty.
Add washer fluid.
NOTICE
■When recharging the 12-volt
battery
Never recharge the 12-volt bat-
tery while the EV system is oper-
ating. Also, be sure all
accessories are turned off.
■When adding distilled water
Avoid overfilling. Water spilled
during 12-volt battery recharging
may cause corrosion.
Adding the washer fluid
WARNING
■When adding washer fluid
Do not add washer fluid when the
EV system is hot or operating as
washer fluid contains alcohol and
may catch fire if spilled on the
motor, etc.
NOTICE
■Do not use any fluid other
than washer fluid
Do not use soapy water or anti-
freeze instead of washer fluid.
Doing so may cause streaking on
the vehicle’s painted surfaces, as
well as damaging the pump lead-
ing to problems of the washer
fluid not spraying.
■Diluting washer fluid
Dilute washer fluid with water as
necessary.
Refer to the freezing tempera-
tures listed on the label of the
washer fluid bottle.
Page 497 of 628

4977-3. Do-it-yourself maintenance
Owners Manual_USA_M42C01_en
7
Maintenance and care
■If the key battery is depleted
The following symptoms may occur:
●The smart key system and wire-
less remote contr ol will not func-
tion properly.
●The operational range will be
reduced.
Prepare the following before
replacing the battery:
Flathead screwdriver
Small flathead screwdriver
Lithium battery CR2450
■Use a CR2450 lithium battery
●Batteries can be purchased at
your Toyota dealer, local electrical
appliance shops or camera stores.
●Replace only with the same or
equivalent type recommended by
the manufacturer.
●Dispose of used ba tteries accord-
ing to the local laws.
1 Release the lock and remove
the mechanical key.
2 Remove the key cover.
Use a screwdriver of an appropriate
size. Forcedly prying may cause
the cover damaged.
To prevent damage to the key,
cover the tip of the flathead screw-
driver with a rag.
3Remove the depleted battery
using a small flathead screw-
driver.
When removing the cover, the elec-
tronic key module may stick to the
cover and the batt ery may not be
visible.
In this case, remove the electronic
key module in order to remove the
battery.
When removing the battery, use a
screwdriver of an appropriate size.
Insert a new battery with the “+” ter-
Electronic key batter y
Replace the battery with a
new one if it is depleted.
Items to prepare
Replacing the battery
Page 498 of 628

4987-3. Do-it-yourself maintenance
Owners Manual_USA_M42C01_enminal facing up.
4
When installing the key cover
and mechanical key, install
by conducting step 2 and
step 1 with the directions
reversed.
WARNING
■Battery precautions
Observe the following precau-
tions.
Failure to do so m ay result in
death or serious injury.
●Do not swallow the battery.
Doing so may cause chemical
burns.
●A coin battery o r button battery
is used in the electronic key. If a
battery is swallowed, it may
cause severe chemical burns in
as little as 2 hours and may
result in death or serious injury.
●Keep away new and removed
batteries from children.
●If the cover cannot be firmly
closed, stop using the electronic
key and stow the key in the
place where children cannot
reach, and then contact your
Toyota dealer.
●If you accidentally swallow a
battery or put a battery into a
part of your b ody, get emer-
gency medical attention imme-
diately.
■To prevent battery explosion
or leakage of flammable liq-
uid or gas
●Replace the battery with a new
battery of the same type. If a
wrong type of battery is used, it
may explode.
●Do not expose batteries to
extremely low pr essure due to
high altitude or extremely high
temperatures.
●Do not burn, bre ak or cut a bat-
tery.
NOTICE
■When replacing the battery
Use a flathead screwdriver of
appropriate size. Applying exces-
sive force may deform or damage
the cover.
■For normal operation after
replacing the battery
Observe the following precautions
to prevent accidents:
●Always work with dry hands.
Moisture may cause the battery
to rust.
●Do not touch or move any other
component inside the remote
control.
●Do not bend either of the battery
terminals.
Page 503 of 628

503
Owners Manual_USA_M42C01_en
8
8
When trouble arises
When trouble arises
8-1. Essential informationEmergency flashers .... 504
If your vehicle has to be stopped in an emergency.................................. 505
If the vehicle is submerged or water on the road is ris-
ing ............................. 506
8-2. Steps to take in an emer- gency
If your vehicle needs to be towed......................... 507
If you think something is wrong ........................ 511
If a warning light turns on or a warning buzzer sounds
.................................. 513
If a warning message is dis- played........................ 522
If you have a flat tire.... 527
If the EV syst em will not
start ........................... 537
If you lose your keys ... 539
If the electronic key does not operate properly .. 539
If the 12-volt battery is dis- charged ..................... 541
If your vehicle overheats .................................. 545
If the vehicle becomes stuck .................................. 547
Page 504 of 628
5048-1. Essential information
Owners Manual_USA_M42C01_en
8-1.Essential information
Press the switch.
All the turn signal lights will flash.
To turn them off, press the switch
once again.
■Emergency flashers
●If the emergency flashers are
used for a long time while the EV
system is not operating (while the
“READY” indicator is not illumi-
nated), the 12-volt battery may
discharge.
●If any of the SRS airbags deploy
(inflate) or in the event of a strong
rear impact, the emergency flash-
ers will turn on automatically.
The emergency flashers will turn
off automatically after operating
for approximately 20 minutes. To
manually turn t he emergency
flashers off, press the switch
twice. (The emergency flashers
may not turn on automatically
depending on the force of the
impact and conditions of the colli- sion.)
Emergency flashers
The emergency flashers are
used to warn other drivers
when the vehicle has to be
stopped in the road due to a
breakdown, etc.
Operating instructions
Page 505 of 628

5058-1. Essential information
Owners Manual_USA_M42C01_en
8
When trouble arises
1 Steadily step on the brake
pedal with both feet and
firmly depress it.
Do not pump the brake pedal
repeatedly as this will increase the
effort required to slow the vehicle.
2Shift the shift position to N.
If the shift position is shifted to
N
3 After slowing down, stop the
vehicle in a safe place by the
road.
4 Stop the EV system.
If the shift position cannot be
shifted to N
3 Keep depressing the brake
pedal with both feet to reduce
vehicle speed as much as
possible.
4 To stop the EV system: Press
and hold the power switch for
2 consecutive seconds or more, or press it briefly 3
times or more in succession.
5 Stop the vehicle in a safe
place by the road.
■If emergency stopped
The functions of the air conditioning,
etc., may be partially limited in order
to reduce the power consumption of
the 12-volt battery.
If your vehicle has to
be stopped in an emer-
gency
Only in an emergency, such
as if it becomes impossible
to stop the vehicle in the
normal way, stop the vehi-
cle using the following pro-
cedure:
Stopping the vehicle
WARNING
■If the EV system has to be
turned off while driving
Turning the EV system off while
driving will not cause a loss of
steering or braking control. How-
ever, power assist for the steering
wheel may be lost making it diffi-
cult to steer smoothly before stop-
ping the vehicle depending on the
remaining charge in the 12-volt
battery or usage conditions.
Decelerate as mu ch as possible
before turning off the EV system.
Page 507 of 628

5078-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
8-2.Steps to take in an emergency
In the following situations, it is
not possible to be towed by
another vehicle using cables or
chains, as the front wheels may
be locked due to the parking
lock. Contact your Toyota dealer
or commercial towing service.
There is a malfunction in the
shift control system. ( P.233,
525)
There is a malfunction in the
immobilizer system. ( P. 6 8 )
There is a malfunction in the
smart key system. ( P.539)
The 12-volt battery is dis-
charged. ( P.541) The following may indicate a
problem with your transmission.
Contact your Toyota dealer or
commercial towing service
before towing.
The EV system warning mes-
sage is shown on the multi-
information display and the
vehicle does not move.
The vehicle makes an abnor-
mal sound.From the front (2WD models)
Release the parking brake.
Turn automatic mode off.
( P.244)
If your vehicle needs
to be towed
If towing is necessary, we
recommend having your
vehicle towed by your Toy-
ota dealer or commercial
towing service, using a
wheel-lift type truck or flat-
bed truck.
Use a safety chain system
for all towing, and abide by
all state/provincial and local
laws.
Situations when it is not
possible to be towed by
another vehicle
Situations when it is nec-
essary to contact dealers
before towing
Towing with a wheel-lift
type truck
Page 515 of 628

5158-2. Steps to take in an emergency
Owners Manual_USA_M42C01_en
8
When trouble arises
■Electric power steering system warning light (warning
buzzer)
■Traction battery charge warning light
■Driver’s and front passenger’s seat belt reminder light (warn-
ing buzzer*)
*: Driver’s and front passenger’s seat belt warning buzzer:
The driver’s and front passenger’s seat belt warning buzzer sou nds to alert
the driver and front passenger that his or her seat belt is not fastened. If the
seat belt is unfastened, the buz zer sounds intermittently for a certain period
of time after the vehicle reaches a certain speed.
Warning lightDetails/Actions
(Red)
or
(Yellow)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
Have the vehicle inspecte d by your Toyota dealer
immediately.
Warning lightDetails/Actions
Indicates that the remaining charge of the traction battery is
low and charging is required
When the outside temperature is low, this light may turn on
earlier than usual to urge the driver to charge the traction
battery early.
Charge the traction battery. ( P.98)
Warning lightDetails/Actions
Warns the driver and/or front passenger to fasten their seat
belts
Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.