2023 RAM PROMASTER wheel

194IN CASE OF EMERGENCY
(Continued)
SOS Call

1. Push the SOS Call button on the overhead
console.

NOTE:In case the SOS Call button is pushed in error,
there will be a ten second delay before the SOS
Call system initiates a call to a SOS operator.
To cancel the SOS Call connection, push the SOS
call button on the overhead console or press the
cancellation button on the Device Screen. Termi -
nation of the SOS Call will turn off the green LED
light on the overhead console.
2. The LED lights located within the SOS and ASSIST buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection. 5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle.
Only use the features and applications when it is
safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call.
An operable network and GPS signal reception
is required for the SOS Call system to function
properly.

23_VF_OM_EN_USC_t.book Page 194

196IN CASE OF EMERGENCY
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.

Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle
from placing an emergency call. An operable LTE
(voice/data) or 4G (data) network connection and a
GPS signal is required for the SOS Call system to
function properly.

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment. Automatic SOS — If Equipped

Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that
your vehicle’s airbags deploy. Please refer to your
provided radio supplement for complete information.

ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING
Use this QR code to access your
digital experience.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.

Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on you.
You could be crushed. Never put any part of your
body under a vehicle that is on a jack. If you need
to get under a raised vehicle, take it to a service
center where it can be raised on a lift.

Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.

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IN CASE OF EMERGENCY197
PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid
ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake firmly.
4. Place the transmission in PARK (P) or REVERSE (R) for manual transmission.
5. Turn the ignition OFF.
6. Block both front and rear of the wheel diagonally opposite of the jacking position.
For example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.
Wheel Blocked Example

NOTE:Passengers should not remain in the vehicle when
the vehicle is being lifted or raised.
JACK AND TOOLS LOCATION
Depending on vehicle trim level, the jack and tools
are stored under the front passenger seat in a box,
or strapped behind the driver seat in a tool bag.
Tools may vary.

Jack Tool Bag Location — If Equipped
Jack Kit Location — If Equipped

WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
7

23_VF_OM_EN_USC_t.book Page 197

IN CASE OF EMERGENCY199

Winch Location

The winch mechanism is located under the
rear of the vehicle in between the right rear tire
and spare tire.

Winch Extension
2. Rotate the wheel wrench handle counter
-
clockwise until the spare tire is on the ground
with enough cable slack to allow you to pull it
out from under the vehicle.

Lowering Spare Tire

3. Pull the spare tire out from under the vehicle to gain access to the spare tire retainer.
Spare Tire

4. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of the cable.

Lifting Spare Tire

CAUTION!
The winch mechanism is designed for use with
the jack wrench extension tool only. Use of air
wrench or power tool may damage the winch.
7

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200IN CASE OF EMERGENCY
(Continued)
5. Pull the retainer through the center of the
wheel.

Retainer

JACKING INSTRUCTIONS

Jack Warning Label
Assembled Jack

1. Loosen (but do not remove) the wheel lug bolts by turning them counterclockwise one
turn while the wheel is still on the ground.

WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
Always park on a firm, level surface as far from
the edge of the roadway as possible before
raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and place an
automatic transmission in PARK; a manual
transmission in REVERSE.
Block the wheel diagonally opposite of the
wheel that is to be raised.
Never start or run the engine with the vehicle
on a jack.
Do not let anyone sit in the vehicle when it is
on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised vehicle,
take it to a service center where it can be
raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire change.
If working on or near a roadway, be extremely
careful of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with
the valve stem facing the ground.
WARNING!

23_VF_OM_EN_USC_t.book Page 200

202IN CASE OF EMERGENCY
3. Place the wrench handle and lug bolt adapter on the jack screw and turn clockwise until the
jack head is properly engaged in the described
location. Do not raise the vehicle until you are
sure the jack is securely engaged.
4. Raise the vehicle by turning the jack screw clockwise, using the wrench handle and lug
bolt adapter. Raise the vehicle only until the
tire just clears the surface and enough
clearance is obtained to install the spare tire.
Minimum tire lift provides maximum stability. 5. Remove the wheel lug bolts. For vehicles with
wheel covers, remove the cover from the
wheel by hand. Do not pry the wheel cover off.
Then pull the wheel off the hub.
6. Install the spare tire. Lightly tighten the wheel lug bolts.

Mounting Spare Tire

NOTE:Do not install the wheel cover on the spare tire.
7. Lower the vehicle by turning the jack screw left, making sure it is securely on the ground.
Tighten the lug nuts/bolts in a star pattern
until each nut/bolt has been tightened twice.
Ensure that the socket is fully engaged on
the lug nut/bolt (do not insert it halfway)
Úpage 269.

Torque Patterns

8. Lower the jack to its fully-closed position.
9. Stow the damaged wheel/spare tire by reinstalling the wheel retainer and using the
cable winch mechanism to securely tighten
under the vehicle before driving.WARNING!
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never get any part of
your body under a vehicle that is on a jack. If you
need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
WARNING!
Raising the vehicle higher than necessary can
make the vehicle less stable. It could slip off the
jack and hurt someone near it. Raise the vehicle
only enough to remove the tire.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the wheel nuts fully until the
vehicle has been lowered. Failure to follow this
warning may result in serious injury.
CAUTION!
Be sure to mount the spare tire with the valve
stem facing outward. The vehicle could be
damaged if the spare tire is mounted incorrectly.

23_VF_OM_EN_USC_t.book Page 202

IN CASE OF EMERGENCY203

Reinstalling The Retainer
Damaged Wheel Stowage

10. Install the winch extension and rotate the
wrench handle clockwise until the winch
mechanism operator hears “three clicks” from
the device to indicate the wheel is properly
stowed under the vehicle.
11. Stow the jack, jack handle and winch handle tools back in the storage compartment. 12. Check the spare tire pressure as soon as
possible. Correct the tire pressure, as
required.
For vehicles with aluminum wheels:
The center cap must be pushed out from the rear
to install the retainer and stow the tire.
WHEEL COVERS
The wheel covers on the vehicle are held in place
by the wheel lug bolts and can be removed after
the wheel lug bolts are taken off.
TIRE SERVICE KIT — IF EQUIPPED
Use this QR code to access your
digital experience.
Depending on vehicle trim level,
tire service kit models may vary.
Small punctures up to 1/4 inch
(6 mm) in the tire tread can be
sealed with the Tire Service Kit.
Foreign objects (e.g., screws or nails) should not
be removed from the tire. The Tire Service Kit
can be used in outside temperatures down to
approximately -4°F (-20°C).
This kit will provide a temporary tire seal, allowing
you to drive your vehicle up to 100 miles (160 km)
with a maximum speed of 50 mph (80 km/h).
WARNING!

A loose tire or jack thrown forward in a collision or
hard stop could endanger the occupants of the
vehicle. Always stow the jack parts and the spare tire
in the places provided. Have the deflated (flat) tire
repaired or replaced immediately.

CAUTION!
Use a back-and-forth motion to remove the
hub cap. Do not use a twisting motion when
removing the hub cap, damage to the hub cap
finish may occur.
7

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204IN CASE OF EMERGENCY
Tire Service Kit Components And Operation

Tire Service Kit Components
Using The Mode Select Knob And Hoses
Your Tire Service Kit is equipped with the following
symbols to indicate the air or sealant mode.
Selecting Air Mode
Push in the Mode Select Knob and
turn to this position for air pump oper -
ation only.
Selecting Sealant Mode

Push in the Mode Select Knob and turn to
this position to inject the Tire Service Kit
Sealant and to inflate the tire.

Using The Power Button
Push and release the Power Button
once to turn On the Tire Service Kit.
Push and release the Power Button
again to turn Off the Tire Service Kit.
Using The Deflation Button Push the Deflation Button to reduce
the air pressure in the tire if it
becomes overinflated.
Tire Service Kit Usage Precautions
Replace the Tire Service Kit Sealant Bottle prior
to the expiration date (printed at the lower right
hand corner on the bottle label) to assure
optimum operation of the system. See the
Sealant Bottle Replacement in this section for
further information.
The Sealant Bottle is a one tire application use
and needs to be replaced after each use. Always
replace these components immediately at your
original equipment vehicle dealer.
When the Tire Service Kit sealant is in a liquid
form, clean water, and a damp cloth will remove
the material from the vehicle or tire and wheel
components. Once the sealant dries, it can
easily be peeled off and properly discarded.
For optimum performance, make sure the valve
stem on the wheel is free of debris before
connecting the Tire Service Kit.
The Tire Service Kit Sealant is only intended
to seal punctures less than 1/4 inch (6 mm)
diameter in the tread/contact surface of your
vehicle’s tires.
The Tire Service Kit Sealant is not intended to
seal punctures on the tires' side walls.
You can use the Tire Service Kit air pump to
inflate bicycle tires. The kit also comes with
two needles, located in the Accessory Storage
Compartment (on the bottom of the air pump)
for inflating sport balls, rafts, or similar inflat -
able items. However, use only the Air Pump and
make sure the Mode Select Knob is in the Air
Mode when inflating such items to avoid
injecting sealant into them.

Do not lift or carry the Tire Service Kit by the hoses.

1 — Sealant/Air Hose
2 — Hose Accessories
3 — Mode Select Knob
4 — Pressure Gauge
5 — Deflation Button
6 — Power Switch
7 — Sealant Bottle
8 — Power Plug

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