2023 RAM PROMASTER instrument panel

SAFETY179
Front Air Bags

This vehicle has front air bags and lap/shoulder belts
for both the driver and front passenger. The front air
bags are a supplement to the seat belt restraint
systems. The driver front air bag is mounted in the
center of the steering wheel. The passenger front air
bag is mounted in the instrument panel, above the
glove compartment. The words “SRS AIRBAG” or
“AIRBAG” are embossed on the air bag covers.

Front Air Bag Locations

Driver And Passenger Front Air Bag
Features
The driver and passenger front air bag system
is designed to inflate based on the severity and
type of collision as determined by the Occupant
Restraint Controller (ORC), which may receive
information from the front impact sensors
(if equipped) or other system components.
1 — Driver Front Air Bag
2 — Passenger Front Air Bag
WARNING!
Being too close to the steering wheel or instru
-
ment panel during front air bag deployment
could cause serious injury, including death.
Air bags need room to inflate. Sit back,
comfortably extending your arms to reach the
steering wheel or instrument panel.
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!
No objects should be placed over or near the
air bag on the instrument panel or steering
wheel because any such objects could cause
harm if the vehicle is in a collision severe
enough to cause the air bag to inflate.
Do not put anything on or around the air bag
covers or attempt to open them manually.
You may damage the air bags and you could
be injured because the air bags may no longer
be functional. The protective covers for the air
bag cushions are designed to open only when
the air bags are inflating.
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts even
though you have air bags.6

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180SAFETY
Front Air Bag Operation

Front Air Bags are designed to provide additional
protection by supplementing the seat belts. Front air
bags are not expected to reduce the risk of injury in
rear, side, or rollover collisions. The front air bags
will not deploy in all frontal collisions, including some
that may produce substantial vehicle damage — for
example, some pole collisions, truck underrides, and
angle offset collisions.

On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.
Because air bag sensors measure vehicle
deceleration over time, vehicle speed and damage
by themselves are not good indicators of whether
or not an air bag should have deployed.
Seat belts are necessary for your protection in all
collisions, and also are needed to help keep you in
position, away from an inflating air bag.

When the Occupant Restraint Controller (ORC) detects
a collision requiring the front air bags, it signals the
inflator units. A large quantity of non-toxic gas is
generated to inflate the front air bags.
The steering wheel hub trim cover and the upper
passenger side of the instrument panel separate
and fold out of the way as the air bags inflate to
their full size. The front air bags fully inflate in less
time than it takes to blink your eyes. The front air
bags then quickly deflate while helping to restrain
the driver and front passenger.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat seam
into the space between the occupant and the door.
The SAB moves at a very high speed and with such
a high force that it could injure occupants if they
are not seated properly, or if items are positioned
in the area where the SAB inflates. Children are at
an even greater risk of injury from a deploying
air bag.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags; the
performance could be adversely affected and/or
objects could be pushed into you, causing
serious injury.

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SAFETY183
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring
associated with electrical Air Bag System Compo -
nents listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system. If you do have a collision which deploys the air
bags, any or all of the following may occur:

The air bag material may sometimes cause abra
-
sions and/or skin reddening to the occupants as
the air bags deploy and unfold. The abrasions are
similar to friction rope burns or those you might get
sliding along a carpet or gymnasium floor. They are
not caused by contact with chemicals. They are not
permanent and normally heal quickly. However, if
you haven’t healed significantly within a few days,
or if you have any blistering, see your doctor
immediately.

As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
NOTE:

Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.

After any collision, the vehicle should be taken
to an authorized dealer immediately.
Fuel Cut Off Switch
Your vehicle is equipped with a Fuel Cut Off switch.
In the event of an accident, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Fuel Cut Off Switch may perform the following
functions:
Cut off fuel to the engine and turn off the
engine.
Flash hazard lights as long as the battery has
power or until the hazard light button is pressed.
The hazard lights can be deactivated by
pressing the hazard light button.
WARNING!

Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the air
bags, seat belt pretensioners, and the seat belt
retractor assemblies replaced by an authorized
dealer immediately. Also, have the Occupant
Restraint Controller System serviced as well.

6

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184SAFETY
Turn on the interior lights, which remain on as
long as the battery has power.
Unlock the power door locks.
NOTE:After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the Fuel Cut Off Switch by following
the procedure described below. If you have any
doubt, contact an authorized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath the
front passenger side instrument panel.
Fuel Cut Off Switch

Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see leaks
from the fuel system, do not reset the Fuel Cut
Off Switch to avoid the risk of fire. Before
resetting the Fuel Cut Off Switch, carefully check
for fuel leaks or damage to the vehicle electrical
devices (e.g. headlights).
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo
-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.

Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accesso -
ries may be used. If it is necessary to modify the air
bag system for persons with disabilities, contact an
authorized dealer.

23_VF_OM_EN_USC_t.book Page 184

SAFETY191
(Continued)
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and uneven
wear patterns. Check for stones, nails, glass, or
other objects lodged in the tread or sidewall.
Inspect the tread for cuts and cracks. Inspect
sidewalls for cuts, cracks, and bulges. Check the
lug nut/bolt torque for tightness. Check the tires
(including spare) for proper cold inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
Fluid Leaks
Check area under the vehicle after overnight
parking for fuel, coolant, oil, or other fluid leaks.
Also, if gasoline fumes are detected or if fuel or
brake fluid leaks are suspected, the cause should
be located and corrected immediately.
 ALWAYS REMOVE THE EXISTING
FLOOR MAT FROM THE VEHICLE
before installing any other floor mat.
NEVER install or stack an additional
floor mat on top of an existing floor mat.

ONLY install floor mats designed to fit your vehicle.
NEVER install a floor mat that cannot be properly
attached and secured to your vehicle. If a floor mat
needs to be replaced, only use a FCA approved
floor mat for the specific make, model, and year of
your vehicle.
ONLY use the driver’s side floor mat on the driver’s
side floor area. To check for interference, with the
vehicle properly parked with the engine off, fully
depress the accelerator, the brake, and the clutch
pedal (if present) to check for interference. If your
floor mat interferes with the operation of any
pedal, or is not secure to the floor, remove the
floor mat from the vehicle and place the floor mat
in your trunk.

ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
WARNING!

ALWAYS make sure objects cannot fall or slide into
the driver’s side floor area when the vehicle is
moving. Objects can become trapped under accel -
erator, brake, or clutch pedals and could cause a
loss of vehicle control.

NEVER place any objects under the floor mat
(e.g., towels, keys, etc.). These objects could
change the position of the floor mat and may
cause interference with the accelerator,
brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet to
the floor and check the floor mat fasteners are
secure to the vehicle carpet. Fully depress
each pedal to check for interference with the
accelerator, brake, or clutch pedals then
re-install the floor mats.
It is recommended to only use mild soap and
water to clean your floor mats. After cleaning,
always check your floor mat has been properly
installed and is secured to your vehicle using
the floor mat fasteners by lightly pulling mat.
WARNING!
6

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193
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the instrument panel below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may wear down your battery.
SOS AND ASSIST SYSTEM

Assist And SOS Buttons

The overhead console contains an SOS and ASSIST
button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 280.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and connected to an operable
LTE (voice/data) or 4G (data) network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
7

23_VF_OM_EN_USC_t.book Page 193

IN CASE OF EMERGENCY195
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls. If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the
SOS and ASSIST buttons will continuously illumi
-
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator

LTE (voice/data) or 4G (data) network congestion

Weather
Buildings, structures, geographic terrain, or
tunnels

The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s elec -
trical system. This may prevent your vehicle from
sending a signal to initiate an emergency call.
To avoid interference that can cause the SOS Call
system to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.

Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services.
If the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
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212IN CASE OF EMERGENCY
3. The Sealant Bottle (4) may be empty due to previous use. Call for assistance.
NOTE:If the Mode Select Knob (2) is on Air Mode and the
pump is operating, air will dispense from the Air
Pump Hose (5) only, not the Sealant Hose (3).
If the sealant (white fluid) does flow through the
Sealant Hose (3):

1. Continue to operate the pump until sealant is no longer flowing through the hose (typically takes
30 - 70 seconds). As the sealant flows through the
Sealant Hose (3), the Pressure Gauge (8) can read
as high as 70 psi (4.8 Bar). The Pressure Gauge (8)
will decrease quickly from approximately 70 psi
(4.8 Bar) to the actual tire pressure when the
Sealant Bottle (4) is empty.

2. The pump will start to inject air into the tire immediately after the Sealant Bottle (4) is
empty. Continue to operate the pump and
inflate the tire to the pressure indicated on the
tire pressure label on the driver-side latch
pillar (recommended pressure). Check the tire
pressure by looking at the Pressure Gauge (8).
If the tire does not inflate to at least 26 psi
(1.8 Bar) pressure within 15 minutes:
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.
NOTE:If the tire becomes overinflated, push the Deflation
Button to reduce the tire pressure to the recom -
mended inflation pressure before continuing.
If the tire inflates to the recommended pressure or
is at least 26 psi (1.8 Bar) pressure within
15 minutes:

1. Push the Power Button (1) to turn off the Tire Service Kit.

2. Remove the Speed Limit sticker from the top of the Sealant Bottle (4) and place the sticker on
the instrument panel.
3. Immediately disconnect the Sealant Hose (3) from the valve stem, reinstall the cap on the
fitting at the end of the hose, and place the Tire
Service Kit in the vehicle storage location.(D) Drive Vehicle:

Immediately after injecting sealant and inflating the
tire, drive the vehicle 5 miles (8 km) or 10 minutes to
ensure distribution of the Tire Service Kit Sealant within
the tire. Do not exceed 50 mph (80 km/h).

(E) After Driving:
Pull over to a safe location Ú page 211.

1. Push in the Mode Select Knob (2) and turn to the Air Mode position.

2. Uncoil the power plug and insert the plug into the vehicle's 12 Volt power outlet.
3. Uncoil the Air Pump Hose (5) (black in color) and screw the fitting at the end of hose onto
the valve stem.
4. Check the pressure in the tire by reading the Pressure Gauge (8).CAUTION!

The metal end fitting from Power Plug (8) may get
hot after use, so it should be handled carefully.
Failure to reinstall the cap on the fitting at the end
of the Sealant Hose (6) can result in sealant
contacting your skin, clothing, and the vehicle’s
interior. It can also result in sealant contacting
internal Tire Service Kit components which may
cause permanent damage to the kit.

WARNING!

Tire Service Kit is not a permanent flat tire repair.
Have the tire inspected and repaired or replaced
after using Tire Service Kit. Do not exceed 50 mph
(80 km/h) until the tire is repaired or replaced.
Failure to follow this warning can result in injuries
that are serious or fatal to you, your passengers, and
others around you.

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