2023 RAM PROMASTER engine

STARTING AND OPERATING83
(Continued)
(Continued)
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob from the vehicle.
The following indicators should be used to ensure
that you have engaged the transmission into the
PARK position:
When shifting into PARK, firmly move the gear
selector all the way forward and to the left until
it stops and is fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position (P).
With the brake pedal released, verify that the
gear selector will not move out of PARK.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi-
cator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly
indicated, before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally (or stopped) and your
foot is firmly pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running or the propulsion system
is active. Before exiting a vehicle, always come
to a complete stop, then apply the parking
brake, shift the transmission into PARK, and
turn the ignition OFF. When the ignition is in
the OFF position, the transmission is locked in
PARK, securing the vehicle against unwanted
movement.
When leaving the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock the vehicle.
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle. Allowing
children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
WARNING!
4

23_VF_OM_EN_USC_t.book Page 83

84STARTING AND OPERATING
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing
for prolonged periods with the engine running.
The engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy.
The transmission automatically upshifts through
all forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 85. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.

During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature
improves warm-up time of the engine and transmission
to achieve maximum efficiency. During extremely cold temperatures (-16°F [-27°C] or below), operation may
briefly be limited to THIRD gear only. Normal operation
will resume once the transmission temperature has
risen to a suitable level.

Transmission Limp Home Mode

Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that
could result in transmission damage, Transmission
Limp Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless of
which forward gear is selected. PARK, REVERSE, and
NEUTRAL will continue to operate. The Malfunction
Indicator Light (MIL) may be illuminated. Transmission
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.

In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 130.
For Towing A Disabled Vehicle Ú page 219.

23_VF_OM_EN_USC_t.book Page 84

STARTING AND OPERATING85
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation

The ERS shift control allows the driver to select the max
gear limit. For example, if you set the transmission gear
limit to FOURTH gear, the transmission will not shift
above FOURTH gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Moving the gear
selector to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the max gear limit. Once in
ERS mode, moving the gear selector forward “-” or
rearward “+” will change the max gear limit.

NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift
(for engine braking) during steady braking maneuvers.

The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, this indicates an over temperature
condition in the power steering system. Once
driving conditions are safe, pull over and let the
vehicle idle for a few moments until the icon and
message turn off Ú
page 56.
If the steering icon is displayed and the
“SERVICE POWER STEERING – ASSIST OFF”
message is displayed on the instrument cluster
screen, this indicates the vehicle needs to be
taken to the dealer for service Ú page 56.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
4

23_VF_OM_EN_USC_t.book Page 85

94STARTING AND OPERATING
When ACC Is Active

When you use the SET
(-)
button to decelerate, if the
engine’s braking power does not slow the vehicle
sufficiently to reach the set speed, the brake system
will automatically slow the vehicle.

The ACC system decelerates the vehicle to a full
stop when following the vehicle in front. If your
vehicle follows the vehicle in front to a standstill,
after two seconds the driver will either have to
push the RES (resume) button, or apply the
accelerator pedal to reengage the ACC to the
existing set speed.
The ACC system maintains set speed when
driving uphill and downhill. However, a slight
speed change on moderate hills is normal.
In addition, downshifting may occur while
climbing uphill or descending downhill. This is
normal operation and necessary to maintain set
speed. When driving uphill and downhill, the
ACC system will cancel if the braking tempera -
ture exceeds normal range (overheated).
Setting The Following Distance In ACC
The specified following distance for ACC can be set
by varying the distance setting between four bars
(longest), three bars (long), two bars (medium) and
one bar (short). Using this distance setting and
the vehicle speed, ACC calculates and sets the
distance to the vehicle ahead. This distance
setting will show in the instrument cluster display.
Distance Settings

To adjust the distance setting, push the Distance
Setting Button and release. Each time the button is
pushed, the distance setting decreases by one bar
(longer). Once the longest setting is reached, if the
button is pushed again it will be set to the shortest
setting available.

If a slower moving vehicle is detected in the same lane,
the instrument cluster display will show the ACC Set
With Target Detected Light. The system will then adjust
vehicle speed automatically to maintain the distance
setting, regardless of the set speed. The vehicle will then maintain the set distance until:

The vehicle ahead accelerates to a speed above
the set speed.
The vehicle ahead moves out of your lane or
view of the sensor.
The distance setting is changed.
The system disengages Ú
page 92.
The maximum braking applied by ACC is limited;
however, the driver can always apply the brakes
manually, if necessary.
NOTE:The brake lights will illuminate whenever the ACC
system applies the brakes.

A Proximity Warning will alert the driver if ACC predicts
that its maximum braking level is not sufficient to
maintain the set distance. If this occurs, a visual alert
“BRAKE!” will flash in the instrument cluster display
and a chime will sound while ACC continues to apply its
maximum braking force.

NOTE:The “BRAKE!” screen in the instrument cluster
display is a warning for the driver to take action
and does not necessarily mean that the Forward
Collision Warning system is applying the brakes
autonomously.
1 — Longest Distance Setting (Four Bars)
2 — Medium Distance Setting (Two Bars)
3 — Long Distance Setting (Three Bars)
4 — Short Distance Setting (One Bar)

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122STARTING AND OPERATING
(Continued)
REFUELING THE VEHICLE
The gas cap is located behind the fuel filler door on
the left side of the vehicle. If the gas cap is lost or
damaged, be sure to use the correct replacement
cap for this vehicle.

1. Open the fuel filler door.

2. Remove the fuel cap by rotating it counter-
clockwise.

Fuel Filler

3. Fully insert the fuel nozzle into the filler pipe.
4. Fill the vehicle with fuel.
NOTE:
When the fuel nozzle “clicks” or shuts off,
the fuel tank is full.
Wait five seconds before removing the fuel
nozzle to allow excess fuel to drain from the
nozzle. 5. Remove the fuel nozzle, reinstall fuel cap and
close fuel filler door.
NOTE:During fuel fill, nozzle position could affect the flow
of fuel. For best results, allow the nozzle to rest
naturally in the filler tube - do not raise the handle
to increase the fill angle.
WARNING!
Drivers must be careful when backing up even
when using the Surround View Camera. Always
check carefully behind your vehicle, and be
sure to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety of
your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.
CAUTION!
To avoid vehicle damage, Surround View
should only be used as a parking aid.
The Surround View camera is unable to view
every obstacle or object in your drive path.
To avoid vehicle damage, the vehicle must be
driven slowly when using Surround View to
be able to stop in time when an obstacle is
seen. It is recommended that the driver look
frequently over his/her shoulder when using
Surround View.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open or
the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place fuel
containers on the ground while filling.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap.
A poorly fitting fuel filler cap could let impuri -
ties into the fuel system.

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STARTING AND OPERATING125
Gross Trailer Weight (GTW)
The GTW is the weight of the trailer plus the
weight of all cargo, consumables and equipment
(permanent or temporary) loaded in or on the
trailer in its “loaded and ready for operation”
condition.
The recommended way to measure GTW is to
put your fully loaded trailer on a vehicle scale.
The entire weight of the trailer must be supported
by the scale.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR Ú page 123.
Tongue Weight (TW)
The TW is the downward force exerted on the hitch
ball by the trailer. You must consider this as part of
the load on your vehicle.
Trailer Frontal Area
The frontal area is the maximum height multiplied
by the maximum width of the front of a trailer.
Trailer Sway Control (TSC)
The TSC can be a mechanical telescoping link that
can be installed between the hitch receiver and the
trailer tongue that typically provides adjustable
friction associated with the telescoping motion to
dampen any unwanted trailer swaying motions
while traveling.
If equipped, an electronic TSC recognizes a
swaying trailer and automatically applies individual
wheel brakes and/or reduces engine power to
attempt to eliminate the trailer sway.
Weight-Carrying Hitch
A weight-carrying hitch supports the trailer tongue
weight, just as if it were luggage located at a hitch
ball or some other connecting point of the vehicle.
These kinds of hitches are commonly used to tow
small and medium sized trailers.
Weight-Distributing Hitch

A Weight-Distributing Hitch system works by applying
leverage through spring (load) bars. They are typically
used for heavier loads to distribute trailer tongue
weight to the tow vehicle's front axle and the trailer
axle(s). When used in accordance with the
manufacturer's directions, it provides for a more level
ride, offering more consistent steering and brake
control thereby enhancing towing safety. The addition
of a friction/hydraulic sway control also dampens sway
caused by traffic and crosswinds and contributes
positively to tow vehicle and trailer stability. Trailer sway
control and a Weight-Distributing (load equalizing)
Hitch are recommended for heavier Tongue Weights
(TW) and may be required depending on vehicle and
trailer configuration/loading to comply with Gross Axle
Weight Rating (GAWR) requirements.

WARNING!
It is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the vehicle
and have a collision.WARNING!
An improperly adjusted Weight-Distributing
Hitch system may reduce handling, stability,
braking performance, and could result in a
collision.
Weight-Distributing Hitch systems may not be
compatible with surge brake couplers. Consult
with your hitch and trailer manufacturer or a
reputable Recreational Vehicle dealer for
additional information.
4

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STARTING AND OPERATING127
(Continued)
(Continued)
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution
Consider the following items when computing the
weight on the rear axle of the vehicle:The tongue weight of the trailer.
The weight of any other type of cargo or equip
-
ment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options
must be considered as part of the total load on your
vehicle. Refer to the Tire And Loading Information
Placard for the maximum combined weight of occu -
pants and cargo for your vehicle
Ú
page 253.

TOWING REQUIREMENTS
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended. Perform the maintenance listed in the Scheduled
Servicing Ú
page 221. When towing a trailer,
never exceed the GAWR or GCWR ratings.WARNING!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the rear
can cause the trailer to sway severely side to
side which will cause loss of control of the
vehicle and trailer. Failure to load trailers heavier
in front is the cause of many trailer collisions.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven.
The engine, axle or other parts could be
damaged.
Then, during the first 500 miles (805 km) that
a trailer is towed, do not drive over 50 mph
(80 km/h) and do not make starts at full
throttle. This helps the engine and other parts
of the vehicle wear in at the heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.
When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading
can cause a loss of control, poor performance
or damage to brakes, axle, engine, transmis -
sion, steering, suspension, chassis structure
or tires.
CAUTION!
4

23_VF_OM_EN_USC_t.book Page 127

130STARTING AND OPERATING
TOWING TIPS
Before towing, practice turning, stopping, and
backing up the trailer in an area located away from
heavy traffic.
Automatic Transmission

The DRIVE range can be selected when towing.
The transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, select
TOW/HAUL mode or select a lower gear range (using
the Electronic Range Select (ERS) shift control).

NOTE:Using TOW/HAUL mode or selecting a lower gear
range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat buildup.
This action will also provide better engine braking.
When towing a loaded trailer up steep grades at
low speeds, holding your vehicle in FIRST gear
(using the ERS shift control) can help to avoid
transmission overheating.Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear range
(using the Electronic Range Select (ERS) shift
control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
RECREATIONAL TOWING (BEHIND MOTORHOME)
TOWING THIS VEHICLE BEHIND ANOTHER VEHICLE
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

23_VF_OM_EN_USC_t.book Page 130