2023 RAM PROMASTER warning

266SERVICING AND MAINTENANCE
BODY AND UNDERBODY MAINTENANCE
Cleaning Headlights
Your vehicle is equipped with plastic headlights
and fog lights that are lighter and less susceptible
to stone breakage than glass headlights.
Plastic is not as scratch resistant as glass and
therefore different lens cleaning procedures must
be followed.
To minimize the possibility of scratching the lenses
and reducing light output, avoid wiping with a dry
cloth. To remove road dirt, wash with a mild soap
solution followed by rinsing.
Do not use abrasive cleaning components,
solvents, steel wool or other aggressive material to
clean the lenses.
PRESERVING THE BODYWORK
Washing
Wash your vehicle regularly. Always wash your
vehicle in the shade using Mopar® Car Wash, or
a mild car wash soap, and rinse the panels
completely with water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar®
Super Kleen Bug and Tar Remover to remove.
Use a high quality cleaner wax, such as Mopar®
Cleaner Wax to remove road film, stains and to protect your paint finish. Use precautions to not
scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin out
the paint finish.
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercarriage
at least once a month.
It is important that the drain holes in the lower
edges of the doors, rocker panels, and trunk be
kept clear and open.
If you detect any stone chips or scratches in the
paint, touch them up immediately.
If your vehicle is damaged due to a collision or
similar cause that destroys the paint and protec
-
tive coating, have your vehicle repaired as soon
as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar® Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
SEATS AND FABRIC PARTS
Use Mopar® Total Clean to clean fabric upholstery
and carpeting.
CAUTION!
Do not use abrasive or strong cleaning mate -
rials such as steel wool or scouring powder
that will scratch metal and painted surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or removal
of paint and decals.
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.

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SERVICING AND MAINTENANCE267
Stain Repel Fabric Cleaning Procedure —
If Equipped
Stain Repel seats may be cleaned in the following
manner:
Remove as much of the stain as possible by
blotting with a clean, dry towel.
Blot any remaining stain with a clean, damp
towel.
For tough stains, apply Mopar® Total Clean, or
a mild soap solution to a clean, damp cloth and
remove stain. Use a fresh, damp towel to
remove soap residue.
For grease stains, apply Mopar® Multi-Purpose
Cleaner to a clean, damp cloth and remove
stain. Use a fresh, damp towel to remove soap
residue.
Do not use any harsh solvents or any other form
of protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical
solvents or abrasive cleaners. This will weaken the
fabric.
If the belts need cleaning, use a mild soap solution
or lukewarm water. Do not remove the belts from
the vehicle to wash them. Dry with a soft cloth.
Sun damage can also weaken the fabric. Replace
the belts if they appear frayed or worn or if the
buckles do not work properly.
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
WARNING!

A frayed or torn seat belt could rip apart in a collision
and leave you with no protection. Inspect the seat
belt system periodically, checking for cuts, frays, or
loose parts. Damaged parts must be replaced
immediately. Do not disassemble or modify the seat
belt system. If your vehicle is involved in a collision,
or if you have questions regarding seat belt or
retractor conditions, take your vehicle to an
authorized FCA dealer or authorized FCA Certified
Collision Care Program facility for inspection.

CAUTION!
Direct contact of air fresheners, insect repel -
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
8

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269
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)
The VIN is found on the left front corner of the
instrument panel, visible through the windshield.
Vehicle Identification Number

NOTE:It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic brake
systems. If either of the two hydraulic systems lose
normal capability, the remaining system will still
function. However, there will be some loss of
overall braking effectiveness. You may notice
increased pedal travel during application, greater
pedal force required to slow or stop, and potential
activation of the Brake System Warning Light.
In the event power assist is lost for any reason
(i.e., repeated brake applications with the engine
off), the brakes will still function. However, the
effort required to brake the vehicle will be much
greater than that required with the power system
operating.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to
ensure that the wheel is properly mounted to the
vehicle. Any time a wheel has been removed and
reinstalled on the vehicle, the lug nuts/bolts
should be torqued using a properly calibrated
torque wrench using a six-sided (hex) deep wall
socket.
TORQUE SPECIFICATIONS
**Use only authorized dealer recommended lug
nuts/bolts and clean or remove any dirt or oil
before tightening.CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
Lug Nut/Bolt Torque **Lug Nut/
Bolt Size Lug Nut/Bolt
Socket Size
145 ft-lb
(197 N·m) M16 x 1.50 21 mm
9

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270TECHNICAL SPECIFICATIONS
Inspect the wheel mounting surface prior to
mounting the tire and remove any corrosion or
loose particles.

Wheel Mounting Surface

Tighten the lug nuts/bolts in a star pattern until
each nut/bolt has been tightened twice. Ensure
that the socket is fully engaged on the lug nut/bolt
(do not insert it halfway).
Torque Patterns

After 25 miles (40 km), check the lug nut/bolt
torque to be sure that all the lug nuts/bolts are
properly seated against the wheel.
FUEL REQUIREMENTS

While operating on gasoline with the required octane
number, hearing a light knocking sound from the
engine is not a cause for concern. However, if the
engine is heard making a heavy knocking sound, see a
dealer immediately. Use of gasoline with a lower than
recommended octane number can cause engine
failure and may void or not be covered by the New
Vehicle Limited Warranty.

Poor quality gasoline can cause problems such
as hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand of
gasoline before considering service for the vehicle.
3.6L ENGINE
This engine is designed to meet all
emission regulations and provide
optimum fuel economy and performance
when using high quality unleaded regular
gasoline having a posted octane number of 87
as specified by the (R+M)/2 method. The use of
higher octane premium gasoline is not required,
as it will not provide any benefit over regular
gasoline in these engines.WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully until
the vehicle has been lowered. Failure to follow
this warning may result in personal injury.

23_VF_OM_EN_USC_t.book Page 270

278CUSTOMER ASSISTANCE
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have
changed your address, please provide the
following information and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004
Make sure to include the following:
Date of Sale (mm/dd/yy)
Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
Exact Odometer Reading
First and Last Name
Phone Number
Street Address, City, State and Zip Code
Email Address
*Applies to US residents only.
WARRANTY INFORMATION

See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market. Refer to

www.mopar.com/om

for further information.
See the Warranty Information for the terms
and provisions of FCA Canada Inc. warranties
applicable to this vehicle and market. Refer to

www.owners.mopar.ca/en
for further information.

For French, refer to
www.owners.mopar.ca/fr for
further information.
Use this QR code to access your
digital experience.
MOPAR® PARTS
Mopar® original equipment parts and accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for your
vehicle to keep it operating at its best and maintain
its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group
of vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer, or FCA US LLC.

To contact NHTSA, you may call the Vehicle
Safety Hotline toll free at 1-888-327-4236
(TTY: 1-800-424-9153); or go to

http://
www.safercar.gov

; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can
also obtain other information about motor
vehicle safety from

http://www.safercar.gov
.

WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm.
In addition, certain fluids contained in vehicles
and certain products of component wear
contain, or emit, chemicals known to the State
of California to cause cancer and birth defects,
or other reproductive harm.

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283
INDEX
A
Active Driving Assist....................................... 100Active Speed Limiter........................................ 86Adaptive Cruise Control (ACC)
(Cruise Control)................................................ 87Adding Engine Coolant (Antifreeze)............... 233Adding Washing Fluid.................................... 226Additives, Fuel............................................... 271Air Bag........................................................... 179Air Bag Operation...................................... 180Air Bag Warning Light................................ 178Enhanced Accident Response...................220Event Data Recorder (EDR)....................... 220If Deployment Occurs................................ 183Maintaining Your Air Bag System.............. 184Maintenance............................................. 184Side Air Bags............................................. 180Transporting Pets...................................... 190Air Bag Light..................................65, 178, 190Air Cleaner, Engine (Engine Air
Cleaner Filter)...................................... 228, 229Air Conditioner Maintenance......................... 229Air Conditioner Refrigerant.................. 229, 230Air Conditioner System.................................. 229Air Conditioning Filter............................. 43, 230Air Conditioning, Operating Tips................ 43, 44
Air Filter........................................................ 228Air PressureTires......................................................... 256AlarmSecurity Alarm...................................... 20, 68Alarm SystemSecurity Alarm............................................. 20Alterations/ModificationsVehicle........................................................... 8Antifreeze (Engine Coolant)................. 233, 273Disposal................................................... 234Anti-Lock Brake System (ABS)...................... 152Anti-Lock Warning Light................................... 68Assist, Hill Start............................................. 155Audio Systems (Radio).................................. 133Auto Down Power Windows............................. 49Auto Up Power Windows.................................. 49Automatic Door Locks...................................... 23Automatic Headlights....................................... 34Automatic High Beams.................................... 34Automatic Transmission.........................81, 236Adding Fluid.............................................. 236Fluid And Filter Change............................ 236Fluid Change............................................ 236Fluid Level Check..................................... 236
Fluid Type........................................ 236, 274Special Additives...................................... 236AUX Cord..........................................................45Auxiliary Driving Systems.............................. 158
B
Base / Midline Instrument Cluster
S
............53Battery................................................... 66, 227Charging System Light.................................66Keyless Key Fob Replacement....................14Belts, Seat.................................................... 190Blind Spot Monitoring................................... 158Body Builders Guide........................................... 8Body Mechanism Lubrication........................ 231B-Pillar Location............................................ 253Brake Assist System..................................... 153Brake Control System, Electronic.................. 153Brake Fluid........................................... 235, 274Brake System....................................... 235, 269Anti-Lock (ABS)......................................... 152Fluid Check............................................... 235Master Cylinder........................................ 235Parking........................................................78Warning Light...............................................6611

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284 Brake/Transmission Interlock
......................... 81Bulb Replacement......................................... 244Bulbs, Light.......................................... 191, 244
C
Camera, Rear...................................... 119, 120Capacities, Fluid............................................ 273Caps, Filler Fuel........................................................... 122Oil (Engine)................................................ 225Radiator (Coolant Pressure)...................... 234Car Washes................................................... 266Carbon Monoxide Warning............................ 192Cargo Area Cover............................................. 51Cargo Compartment........................................ 51Cargo Light...................................................... 36Cellular Phone............................................... 151Certification Label......................................... 123Change Engine Oil — If Equipped
S
.............. 57Change Oil Indicator........................................ 57Changing A Flat Tire....................................... 196Chart, Tire Sizing............................................ 250Check Engine Light (Malfunction
Indicator Light)................................................ 74Checking Your Vehicle For Safety.................. 189Checks, Safety............................................... 189Child Restraint............................................... 185
Child RestraintsBooster Seats........................................... 187Child Seat Installation.............................. 189Infant And Child Restraints....................... 186Older Children And Child Restraints......... 187Clean Air Gasoline......................................... 271CleaningWheels..................................................... 262Climate Control................................................ 40Manual........................................................ 40Rear............................................................. 43Cold Weather Operation.................................. 76Compact Spare Tire...................................... 260Contract, Service.......................................... 277Cooling Pressure Cap (Radiator Cap)............ 234Cooling System............................................. 233Adding Coolant (Antifreeze)...................... 233Coolant Level................................... 233, 234Cooling Capacity....................................... 273Disposal Of Used Coolant......................... 234Drain, Flush, And Refill............................. 233Inspection................................................. 234Points To Remember................................ 234Pressure Cap............................................ 234Radiator Cap............................................ 234Selection Of Coolant (Antifreeze)..... 233, 273Corrosion Protection..................................... 265Cruise Control (Speed Control)................. 87, 88
Cruise Light......................................................72Customer Assistance.................................... 275Customer Programmable Features............... 134Cybersecurity................................................ 133
D
Dealer Service............................................... 227Defroster, Windshield................................... 190Diagnostic System, Onboard............................74Dimmer Control Switch....................................37Dimmer SwitchHeadlight.....................................................34DipsticksAutomatic Transmission........................... 236Oil (Engine)............................................... 226Disable Vehicle Towing................................. 219DisposalAntifreeze (Engine Coolant)...................... 234Door Ajar..........................................................66Door Ajar Light.................................................66Door Locks.......................................................21Automatic....................................................23Doors...............................................................21Driver’s Seat Back Tilt......................................23DrivingThrough Flowing, Rising, Or Shallow Standing Water
.................................................... 131Drowsy Driver Detection................................ 157

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285
E
Electric Brake Control System
....................... 153Electric Parking Brake..................................... 78Electric Remote Mirrors................................... 32Electrical Power Outlets................................... 46Electronic Speed Control (Cruise Control)........ 88Electronic Stability Control (ESC)...................154Electronic Throttle Control Warning Light........ 67Emergency Braking........................................ 167Emergency, In Case Of Freeing Vehicle When Stuck...................... 218Jacking...................................................... 196Jump Starting............................................ 214Emission Control System Maintenance........... 74Engine........................................................... 225Air Cleaner................................................. 228Block Heater............................................... 77Break-In Recommendations........................ 78Checking Oil Level..................................... 226Compartment............................................ 225Compartment Identification...................... 225Coolant (Antifreeze)......................... 233, 273Cooling...................................................... 233Exhaust Gas Caution................................. 192Fails To Start............................................... 77Flooded, Starting......................................... 77Fuel Requirements.......................... 270, 273Jump Starting............................................ 214
Oil.................................................... 228, 273Oil Filler Cap............................................. 225Oil Filter.................................................... 228Oil Selection.................................... 228, 273Oil Synthetic............................................. 228Overheating.............................................. 216Starting........................................................ 76Enhanced Accident Response Feature......... 220Entry System, Illuminated................................ 38Ethanol......................................................... 271Exhaust Gas Cautions................................... 192Exhaust System................................... 192, 232Exterior Lights.........................................33, 191
F
FiltersAir Cleaner
................................................ 228Air Conditioning..................................43, 230Engine Oil................................................. 228Engine Oil Disposal................................... 228FlashersHazard Warning........................................ 193Turn Signals............................................. 191Flat Tire Changing................................ 249, 260Flat Tire Stowage................................. 249, 260Flooded Engine Starting................................... 77Fluid Capacities............................................ 273Fluid Leaks................................................... 191
Fluid Level ChecksAutomatic Transmission........................... 236Brake........................................................ 235Cooling System......................................... 233Engine Oil................................................. 226Fog Lights........................................................35Fold-Flat Seats.................................................23Forward Collision Warning............................ 164Four-Way Hazard Flasher.............................. 193Freeing A Stuck Vehicle................................. 218Fuel............................................................... 270Additives................................................... 271Clean Air................................................... 271Ethanol..................................................... 271Filler Cap (Gas Cap).................................. 122Gasoline................................................... 270Materials Added....................................... 271Methanol.................................................. 271Octane Rating.................................. 270, 273Requirements.................................. 270, 273Tank Capacity........................................... 273Fuses............................................................ 236
G
Gas Cap (Fuel Filler Cap)...................... 122, 123Gasoline, Clean Air........................................ 271Gasoline, Reformulated................................ 27111

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