2023 RAM PROMASTER seats

82STARTING AND OPERATING
NOTE:Swivel seats that are unlocked can also prevent
the transmission gear selector from being moved
out of the PARK position. To shift the transmission
out of the PARK position the first time after
cranking is allowed, ensure swivel seats are locked
in the forward facing position.
9-SPEED AUTOMATIC TRANSMISSION
The transmission gear position display (located in
the instrument cluster) indicates the transmission
gear range. You must press the brake pedal to
move the gear selector out of PARK. To drive, move
the gear selector from PARK or NEUTRAL to the
DRIVE position.
The electronically controlled transmission provides
a precise shift schedule. The transmission
electronics are self-calibrating; therefore, the first
few shifts on a new vehicle may be somewhat
abrupt. This is a normal condition, and precision
shifts will develop within a few hundred miles
(kilometers).
Gear Selector

Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic Range
Select (ERS) shift positions. Manual downshifts
can be made using the ERS shift control. Moving
the gear selector into the ERS “-”/”+” position
(beside the DRIVE position) activates ERS mode,
displays the current gear in the instrument cluster,
and prevents automatic upshifts beyond this gear.
In ERS mode, toggling the gear selector forward “-”
or rearward “+” will change the highest available
gear Ú page 85.
NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed forward) it is probably in the ERS “+”/”-” position
(beside the DRIVE position). In ERS mode, the
transmission gear limit (1, 2, 3, etc.) is displayed in
the instrument cluster. Move the gear selector to
the right (into the DRIVE [D] position) for access to
PARK, REVERSE, and NEUTRAL.
Gear Ranges
Do not press the accelerator pedal when shifting
out of PARK or NEUTRAL.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler
-
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the gear
selector out of PARK. As an added precaution, turn
the front wheels toward the curb on a downhill
grade, and away from the curb on an uphill grade.

23_VF_OM_EN_USC_t.book Page 82

STARTING AND OPERATING123
NOTE:
Tighten the fuel filler cap until you hear a
“clicking” sound. This is an indication that the
fuel filler cap is properly tightened.
If the gas cap is not tightened properly, the MIL
may come on. Be sure the gas cap is tightened
every time the vehicle is refueled.
LOOSE FUEL FILLER CAP MESSAGE

If the vehicle diagnostic system determines that
the fuel filler cap is loose, improperly installed, or
damaged, a “Check Fuel Cap” message will be
displayed in the instrument cluster display
Ú
page 56.
Tighten the fuel filler cap until a “clicking” sound is
heard. This is an indication that the fuel filler cap is
properly tightened.

If the problem continues, the message will appear
the next time the vehicle is started. See an
authorized dealer as soon as possible.
VEHICLE LOADING
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a
certification label affixed to the driver's side door
or B-pillar.
If seats are removed for carrying cargo, do not
exceed the specified GVWR and GAWR.
VEHICLE CERTIFICATION LABEL
Your vehicle has a Vehicle Certification Label
affixed to the driver’s side B-pillar or the rear of the
driver’s door.
The label contains the following information:
Name of manufacturer
Month and year of manufacture
Gross Vehicle Weight Rating (GVWR)
Gross Axle Weight Rating (GAWR) front and rear
Vehicle Identification Number (VIN)
Type of vehicle
Month, Day, and Hour (MDH) of manufacture
The bar code allows a computer scanner to read
the VIN.

GROSS VEHICLE WEIGHT RATING (GVWR)

The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, and
cargo. The total load must be limited so that you do
not exceed the GVWR.
GROSS AXLE WEIGHT RATING (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR.
TIRE SIZE
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
A poorly fitting fuel filler cap may cause the
Malfunction Indicator Light (MIL) to turn on.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling. When the
fuel nozzle “clicks” or shuts off, the fuel tank
is full.
CAUTION!
WARNING!
Because the front wheels steer the vehicle,
it is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the vehicle
and have a collision.
4

23_VF_OM_EN_USC_t.book Page 123

SAFETY171
(Continued)
5. You should read the instructions provided with
your child restraint to make sure that you are
using it properly.
6. All occupants should always wear their lap and shoulder belts properly.
7. The driver and front passenger seats should be moved back as far as practical to allow the
front air bags room to inflate.
8. Do not lean against the door or window. If your vehicle has side air bags, and deployment
occurs, the side air bags will inflate forcefully
into the space between occupants and the
door and occupants could be injured.
9. If the air bag system in this vehicle needs to be modified to accommodate a disabled person,
see Úpage 275 for customer service contact
information.
SEAT BELT SYSTEMS
Buckle up even though you are an excellent driver,
even on short trips. Someone on the road may be
a poor driver and could cause a collision that
includes you. This can happen far away from home
or on your own street.
Research has shown that seat belts save lives, and
they can reduce the seriousness of injuries in a
collision. Some of the worst injuries happen when
people are thrown from the vehicle. Seat belts
reduce the possibility of ejection and the risk of
injury caused by striking the inside of the vehicle.
Everyone in a motor vehicle should be belted at
all times.
Enhanced Seat Belt Use Reminder System
(BeltAlert)
Driver And Passenger BeltAlert — If Equipped
BeltAlert is a feature intended to remind
the driver and outboard front seat
passenger (if equipped with outboard
front passenger seat BeltAlert) to buckle
their seat belts. The BeltAlert feature is active
whenever the ignition switch is in the AVV (START)
or MAR (ACC/ON/RUN) position.
Initial Indication
If the driver is unbuckled when the ignition switch
is first in the AVV (START) or MAR (ACC/ON/RUN)
position, a chime will signal for a few seconds.
If the driver or outboard front seat passenger
(if equipped with outboard front passenger seat
BeltAlert) is unbuckled when the ignition switch is
first in the AVV (START) or MAR (ACC/ON/RUN)
position the Seat Belt Reminder Light will turn on
and remain on until both outboard front seat belts
are buckled. The outboard front passenger seat
BeltAlert is not active when an outboard front
passenger seat is unoccupied.
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!
6

23_VF_OM_EN_USC_t.book Page 171

172SAFETY
(Continued)
BeltAlert Warning Sequence

The BeltAlert warning sequence is activated when
the vehicle is moving above a specified vehicle
speed range and the driver or outboard front seat
passenger is unbuckled (if equipped with outboard
front passenger seat BeltAlert) (the outboard front
passenger seat BeltAlert is not active when the
outboard front passenger seat is unoccupied).
The BeltAlert warning sequence starts by blinking
the Seat Belt Reminder Light and sounding an
intermittent chime. Once the BeltAlert warning
sequence has completed, the Seat Belt Reminder
Light will remain on until the seat belts are buckled.
The BeltAlert warning sequence may repeat based
on vehicle speed until the driver and occupied
outboard front seat passenger seat belts are
buckled. The driver should instruct all occupants
to buckle their seat belts.

Change Of Status
If the driver or outboard front seat passenger
(if equipped with outboard front passenger seat
BeltAlert) unbuckles their seat belt while the
vehicle is traveling, the BeltAlert warning sequence
will begin until the seat belts are buckled again.
The outboard front passenger seat BeltAlert is not
active when the outboard front passenger seat is
unoccupied. BeltAlert may be triggered when an
animal or other items are placed on the outboard
front passenger seat or when the seat is folded flat
(if equipped). It is recommended that pets be
restrained in the rear seat (if equipped) in pet
harnesses or pet carriers that are secured by seat
belts, and cargo is properly stowed.
BeltAlert can be activated or deactivated by
an authorized dealer. FCA US LLC does not
recommend deactivating BeltAlert.
NOTE:If BeltAlert has been deactivated and the driver
or outboard front seat passenger (if equipped
with outboard front passenger seat BeltAlert) is
unbuckled the Seat Belt Reminder Light will turn
on and remain on until the driver and outboard
front seat passenger seat belts are buckled.
Lap/Shoulder Belts
All seating positions in your vehicle are equipped
with lap/shoulder belts.
The seat belt webbing retractor will lock only during
very sudden stops or collisions. This feature allows
the shoulder part of the seat belt to move freely
with you under normal conditions. However, in a
collision the seat belt will lock and reduce your risk
of striking the inside of the vehicle or being thrown
out of the vehicle.
WARNING!
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, the air bags won’t
deploy at all. Always wear your seat belt even
though you have air bags.
In a collision, you and your passengers can
suffer much greater injuries if you are not
properly buckled up. You can strike the inte
-
rior of your vehicle or other passengers, or you
can be thrown out of the vehicle. Always be
sure you and others in your vehicle are
buckled up properly.
It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be
seriously injured or killed.
Do not allow people to ride in any area of your
vehicle that is not equipped with seats and
seat belts.

Be sure everyone in your vehicle is in a seat and
using a seat belt properly. Occupants, including
the driver, should always wear their seat belts
whether or not an air bag is also provided at their
seating position to minimize the risk of severe
injury or death in the event of a crash.

23_VF_OM_EN_USC_t.book Page 172

SAFETY175
Adjustable Upper Shoulder Belt Anchorage
In the driver and outboard front passenger seats,
the top of the shoulder belt can be adjusted
upward or downward to position the seat belt away
from your neck. Push or squeeze the anchorage
button to release the anchorage, and move it up or
down to the position that serves you best.

Adjustable Anchorage

As a guide, if you are shorter than average, you will
prefer the shoulder belt anchorage in a lower
position, and if you are taller than average, you will
prefer the shoulder belt anchorage in a higher
position. After you release the anchorage button,
try to move it up or down to make sure that it is
locked in position.
Adjustable Anchorage

NOTE:
The adjustable upper shoulder belt anchorage is
equipped with an Easy Up feature. This feature allows
the shoulder belt anchorage to be adjusted in the
upward position without pushing or squeezing the
release button. To verify the shoulder belt anchorage is
latched, pull downward on the shoulder belt anchorage
until it is locked into position.

WARNING!
Wearing your seat belt incorrectly could
make your injuries in a collision much worse.
You might suffer internal injuries, or you could
even slide out of the seat belt. Follow these
instructions to wear your seat belt safely and
to keep your passengers safe, too.
Position the shoulder belt across the shoulder
and chest with minimal, if any slack so that it
is comfortable and not resting on your neck.
The retractor will withdraw any slack in the
shoulder belt.
Misadjustment of the seat belt could reduce
the effectiveness of the safety belt in a crash.
Always make all seat belt height adjustments
when the vehicle is stationary.6

23_VF_OM_EN_USC_t.book Page 175

SAFETY177

If the passenger seating position is equipped with an
ALR and is being used for normal usage, only pull the
seat belt webbing out far enough to comfortably wrap
around the occupant’s mid-section so as to not activate
the ALR. If the ALR is activated, you will hear a clicking
sound as the seat belt retracts. Allow the webbing
to retract completely in this case and then carefully
pull out only the amount of webbing necessary to
comfortably wrap around the occupant’s mid-section.
Slide the latch plate into the buckle until you hear a
"click."

In Automatic Locking Mode, the shoulder belt is
automatically pre-locked. The seat belt will still
retract to remove any slack in the shoulder belt.
Use the Automatic Locking Mode anytime a child
restraint is installed in a seating position that has
a seat belt with this feature. Children 12 years old
and under should always be properly restrained in
the rear seat of a vehicle with a rear seat. How To Engage The Automatic Locking Mode

1. Buckle the combination lap and shoulder belt.

2. Grab the shoulder portion and pull downward
until the entire seat belt is extracted.
3. Allow the seat belt to retract. As the seat belt retracts, you will hear a clicking sound.
This indicates the seat belt is now in the
Automatic Locking Mode. How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and
allow it to retract completely to disengage the
Automatic Locking Mode and activate the vehicle
sensitive (emergency) locking mode.
WARNING!
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!
The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR)
feature or any other seat belt function is not
working properly when checked according to
the procedures in the Service Manual.
Failure to replace the seat belt assembly
could increase the risk of injury in collisions.
Do not use the Automatic Locking Mode to
restrain occupants who are wearing the seat
belt or children who are using booster seats.
The locked mode is only used to install
rear-facing or forward-facing child restraints
that have a harness for restraining the child.6

23_VF_OM_EN_USC_t.book Page 177

180SAFETY
Front Air Bag Operation

Front Air Bags are designed to provide additional
protection by supplementing the seat belts. Front air
bags are not expected to reduce the risk of injury in
rear, side, or rollover collisions. The front air bags
will not deploy in all frontal collisions, including some
that may produce substantial vehicle damage — for
example, some pole collisions, truck underrides, and
angle offset collisions.

On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.
Because air bag sensors measure vehicle
deceleration over time, vehicle speed and damage
by themselves are not good indicators of whether
or not an air bag should have deployed.
Seat belts are necessary for your protection in all
collisions, and also are needed to help keep you in
position, away from an inflating air bag.

When the Occupant Restraint Controller (ORC) detects
a collision requiring the front air bags, it signals the
inflator units. A large quantity of non-toxic gas is
generated to inflate the front air bags.
The steering wheel hub trim cover and the upper
passenger side of the instrument panel separate
and fold out of the way as the air bags inflate to
their full size. The front air bags fully inflate in less
time than it takes to blink your eyes. The front air
bags then quickly deflate while helping to restrain
the driver and front passenger.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat seam
into the space between the occupant and the door.
The SAB moves at a very high speed and with such
a high force that it could injure occupants if they
are not seated properly, or if items are positioned
in the area where the SAB inflates. Children are at
an even greater risk of injury from a deploying
air bag.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags; the
performance could be adversely affected and/or
objects could be pushed into you, causing
serious injury.

23_VF_OM_EN_USC_t.book Page 180

182SAFETY
NOTE:Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment. Rollover Events
Side Air Bags and seat belt pretensioners are
designed to activate in certain rollover events.
The Occupant Restraint Controller (ORC)
determines whether deployment in a particular
rollover event is appropriate, based on the severity
and type of collision. Vehicle damage by itself is not
a good indicator of whether or not Side Air Bags
and seat belt pretensioners should have deployed.
The Side Air Bags and seat belt pretensioners
will not deploy in all rollover events. The rollover
sensing system determines if a rollover event
may be in progress and whether deployment is
appropriate. In the event the vehicle experiences a
rollover or near rollover event, and deployment is
appropriate, the rollover sensing system will deploy
the side air bags and seat belt pretensioners on
both sides of the vehicle.
The SABICs may help reduce the risk of partial or
complete ejection of vehicle occupants through
side windows in certain rollover or side impact
events.
WARNING!
Occupants, including children, who are up
against or very close to Side Air Bags can
be seriously injured or killed. Occupants,
including children, should never lean on or
sleep against the door, side windows, or area
where the side air bags inflate, even if they are
in an infant or child restraint.
Seat belts (and child restraints where appro
-
priate) are necessary for your protection in all
collisions. They also help keep you in position,
away from an inflating Side Air Bag. To get the
best protection from the Side Air Bags, occu -
pants must wear their seat belts properly and
sit upright with their backs against the seats.
Children must be properly restrained in a child
restraint or booster seat that is appropriate for
the size of the child.
WARNING!
Side Air Bags need room to inflate. Do not lean
against the door or window. Sit upright in the
center of the seat.
Being too close to the Side Air Bags during
deployment could cause you to be severely
injured or killed.
Relying on the Side Air Bags alone could lead
to more severe injuries in a collision. The Side
Air Bags work with your seat belt to restrain
you properly. In some collisions, Side Air Bags
won’t deploy at all. Always wear your seat belt
even though you have Side Air Bags.

23_VF_OM_EN_USC_t.book Page 182