2023 RAM PROMASTER reset

80STARTING AND OPERATING
In the unlikely event of a malfunction of the EPB
system, a yellow EPB Warning Light will illuminate.
This may be accompanied by the Brake Warning
Light flashing. In this event, urgent service of the
EPB system is required. Do not rely on the parking
brake to hold the vehicle stationary.
Auto Park Brake
The Electric Park Brake (EPB) can be programmed
to be applied automatically whenever the vehicle is
at a standstill and the automatic transmission is
placed in PARK. Auto Park Brake is enabled and
disabled by customer selection through the
Customer Programmable Features section of the
Uconnect Settings Ú page 145.
Any single Auto Park Brake application can be
bypassed by pushing the EPB switch to the release
position while the transmission is placed in PARK.
SafeHold
SafeHold is a safety feature of the Electric Park
Brake (EPB) system that will engage the parking brake automatically if the vehicle is left unsecured
while the ignition is in ON/RUN.
The parking brake will automatically engage if all of
the following conditions are met:
The vehicle is at a standstill.
There is no attempt to press the brake pedal
and accelerator pedal.
The occupant status changed to unoccupied.
The driver door is open.
SafeHold can be temporarily bypassed by pushing
the EPB switch while the driver door is open. Once
manually bypassed, SafeHold will be enabled
again once the vehicle reaches 12 mph (20 km/h)
or the ignition is turned to the OFF position and
back to ON again.
Brake Service Mode
We recommend having your brakes serviced by an
authorized dealer. You should only make repairs
for which you have the knowledge and the right
equipment. You should only enter Brake Service
Mode during brake service.
When servicing your rear brakes, it may be
necessary for you or your technician to push
the rear piston into the rear caliper bore. With
the Electric Park Brake (EPB) system, this can
only be done after retracting the EPB actuator.
Fortunately, actuator retraction can be done easily
by entering the Brake Service Mode through the Uconnect Settings in your vehicle. This
menu-based system will guide you through the
steps necessary to retract the EPB actuator in
order to perform rear brake service.
Service Mode has requirements that must be met
in order to be activated:
The vehicle must be at a standstill.
The parking brake must be unapplied.
The transmission must be in PARK or NEUTRAL.
While in Service Mode, the EPB Warning Light will
flash continuously while the ignition is in ON/RUN.
When brake service work is complete, the following
steps must be followed to reset the park brake
system to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the EPB Switch.
WARNING!
Driving the vehicle with the parking brake
engaged, or repeated use of the parking brake
to slow the vehicle, may cause serious damage
to the brake system. Be sure the parking brake
is fully disengaged before driving; failure to do
so can lead to brake failure and a collision.
WARNING!
You can be badly injured working on or around
a motor vehicle. Do only that service work for
which you have the knowledge and the right
equipment. If you have any doubt about your
ability to perform a service job, take your vehicle
to a competent mechanic.

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84STARTING AND OPERATING
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing
for prolonged periods with the engine running.
The engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy.
The transmission automatically upshifts through
all forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 85. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.

During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature
improves warm-up time of the engine and transmission
to achieve maximum efficiency. During extremely cold temperatures (-16°F [-27°C] or below), operation may
briefly be limited to THIRD gear only. Normal operation
will resume once the transmission temperature has
risen to a suitable level.

Transmission Limp Home Mode

Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that
could result in transmission damage, Transmission
Limp Home Mode is activated. In this mode, the
transmission remains in THIRD gear regardless of
which forward gear is selected. PARK, REVERSE, and
NEUTRAL will continue to operate. The Malfunction
Indicator Light (MIL) may be illuminated. Transmission
Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.

In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 130.
For Towing A Disabled Vehicle Ú page 219.

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STARTING AND OPERATING85
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation

The ERS shift control allows the driver to select the max
gear limit. For example, if you set the transmission gear
limit to FOURTH gear, the transmission will not shift
above FOURTH gear, but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Moving the gear
selector to the ERS position (beside DRIVE) will activate
ERS mode, display the current gear in the instrument
cluster, and set that gear as the max gear limit. Once in
ERS mode, moving the gear selector forward “-” or
rearward “+” will change the max gear limit.

NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift
(for engine braking) during steady braking maneuvers.

The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the
“POWER STEERING SYSTEM OVER TEMP”
message is displayed on the instrument cluster
screen, this indicates an over temperature
condition in the power steering system. Once
driving conditions are safe, pull over and let the
vehicle idle for a few moments until the icon and
message turn off Ú
page 56.
If the steering icon is displayed and the
“SERVICE POWER STEERING – ASSIST OFF”
message is displayed on the instrument cluster
screen, this indicates the vehicle needs to be
taken to the dealer for service Ú page 56.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
4

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STARTING AND OPERATING87
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED
The Intelligent Speed Assist (ISA) system
combines the Active Speed Limiter and
Traffic Sign Assist (TSA) systems to
automatically adjust the maximum speed
of the vehicle based on detected traffic signs.
ACTIVATION
To activate the feature, make sure the Traffic Sign
Assist (TSA) system is enabled within Uconnect
Settings Úpage 134, then push the Active Speed
Limiter button located on the right side of the
steering wheel. The message “Ready” will appear
along with a white indicator light in the instrument
cluster display to signal that the system has been
activated.

While the system is in the “Ready” state, the driver
must press the SET (+), SET (–), or RES button to
engage the system. When the system is fully engaged
and detects the current speed limit using the TSA
system, the message in the instrument cluster display
will indicate the new detected speed limit by suggesting
the driver to press "RES" to accept it.
If the detected speed sign is greater then the
current set speed, an up arrow will be displayed
too. If the detected speed sign is lower then the
current set speed, a down arrow will be displayed
instead. If the driver accepts the new suggested
speed sign, the indicator light will change to green.
Pushing the SET (+) or SET (–) button on the right
of the steering wheel will raise and lower the set
speed to a desired value above or below the set ISA
speed. Pushing and holding down the SET (+) or
SET (–) button will increase/decrease the speed
value by increments of 5 mph (5 km/h).
NOTE:The Cruise Control (if equipped) and Adaptive
Cruise Control (if equipped) systems will be
unavailable while the ISA system is in use.
EXCEEDING THE SET SPEED
By fully pressing the accelerator pedal, the
maximum set speed can be exceeded while the
system is active.
When the maximum set speed is exceeded, the
green indicator light will blink and the instrument
cluster display will show an override message for
five seconds, or until the accelerator pedal is
released.
DEACTIVATION
To turn off the Intelligent Speed Assist system,
push the Active Speed Limiter button on the right
side of the steering wheel. A message will appear
in the instrument cluster display to confirm that the
feature has been turned off. The Intelligent Speed
Assist system can also be deactivated by pressing
the CANC button. In this case, the ISA system is
not completely turned off, and the driver can
reactivate the system by pressing the RES button.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise
Control system, or the Adaptive Cruise Control
(ACC) system:
Cruise Control will keep your vehicle at a
constant preset speed.
Adaptive Cruise Control (ACC) will adjust the
vehicle speed up to the preset speed to main
-
tain a distance with the vehicle ahead.
4

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STARTING AND OPERATING89
To Vary The Speed Setting
To Increase or Decrease The Set Speed
When the Cruise Control is set, you can increase
speed by pushing the SET (+) button or decrease
the speed by pushing the SET (-) button.
U.S. Speed (mph)
Pushing the SET (+), or SET (-) button once will
result in a 1 mph speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 mph.

If the button is continually pushed, the set speed will
continue to adjust until the button is released, then
the new set speed will be established.

Metric Speed (km/h)
Pushing the SET (+) , or SET (-) button once will
result in a 1 km/h speed adjustment. Each
subsequent tap of the button results in an
adjustment of 1 km/h.

If the button is continually pushed, the set speed will
continue to adjust until the button is released, then
the new set speed will be established.

To Accelerate For Passing

While the Cruise Control is set, press the accelerator
to pass as you would normally. When the pedal is
released, the vehicle will return to the set speed.

USING CRUISE CONTROL ON HILLS
The transmission may downshift on hills to
maintain the vehicle set speed.
The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
To Resume Speed
To resume a previously set speed, push the
RES button and release. Resume can be used at
any speed above 20 mph (32 km/h) up to the
maximum speed of 100 mph (160 km/h).
To Deactivate
A soft tap on the brake pedal, pushing the CANC
button, or normal brake pressure while slowing the
vehicle will deactivate the Cruise Control without
erasing the set speed from memory.
Pushing the on/off button or placing the ignition in the
OFF position erases the set speed from memory.

ADAPTIVE CRUISE CONTROL (ACC)

Adaptive Cruise Control (ACC) increases the driving
convenience provided by Cruise Control while traveling
on highways and major roadways. However, it is not a
safety system and not designed to prevent collisions.
The Cruise Control function performs differently if your
vehicle is not equipped with ACC

Ú
page 88.

ACC will allow you to keep Cruise Control engaged
in light to moderate traffic conditions without the
constant need to reset your speed. ACC utilizes
a radar sensor and a forward facing camera
designed to detect a vehicle directly ahead of you
to maintain a set speed.
NOTE:
If the ACC sensor detects a vehicle ahead, ACC
will apply limited braking or accelerate (not to
exceed the original set speed) automatically to
maintain a preset following distance, while
matching the speed of the vehicle ahead.
Any chassis/suspension or tire size modifica -
tions to the vehicle will affect the performance
of the Adaptive Cruise Control and Forward Colli -
sion Warning system.

Fixed Speed Cruise Control (ACC not enabled) will
not detect vehicles directly ahead of you. Always be
aware of the feature selected
Ú
page 280.

WARNING!

Cruise Control can be dangerous where the system
cannot maintain a constant speed. Your vehicle
could go too fast for the conditions, and you could
lose control and have an accident. Do not use Cruise
Control in heavy traffic or on roads that are winding,
icy, snow-covered or slippery.
4

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134MULTIMEDIA
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the instrument
panel. These buttons allow you to access and
change the customer programmable features.
Many features can vary by vehicle.

Buttons on the faceplate are located below and/or
beside the Uconnect system in the center of
the instrument panel. In addition, there is a
SCROLL/ENTER control knob located on the right side.
Turn the control knob to scroll through menus and
change settings. Push the center of the control knob
one or more times to select or change a setting.

Your Uconnect system may also have SCREEN OFF
and MUTE buttons on the faceplate.
Push the SCREEN OFF button on the faceplate to
turn off the Uconnect screen. Push the button
again or tap the screen to turn the screen on. Press the Back Arrow button to exit out of a Menu
or certain option on the Uconnect system.
Push and hold the Power button on the radio’s
faceplate for a minimum of 15 seconds to reset
the radio.
CUSTOMER PROGRAMMABLE FEATURES

Uconnect 5 NAV With 10.1-inch Display Buttons On The
Touchscreen And Buttons On The Faceplate
For The Uconnect 5 With 7-inch Display And The
Uconnect 5 NAV With 10.1-inch Display
Press the Vehicle button, then press the Settings
tab on the top of the touchscreen. In this menu, the
Uconnect system allows you to access all of the
available programmable features.
NOTE:
Only one touchscreen area may be selected at a
time.
Depending on the vehicle’s options, feature
settings may vary.
When making a selection, press the button on the
touchscreen to enter the desired menu. Once in
the desired menu, press and release the preferred
setting option until a check mark appears next
to the setting, showing that setting has been
selected. Once the setting is complete, press the
Vehicle button to exit to the screen. Pressing the
Up or Down Arrow button on the right side of the
screen will allow you to toggle up or down through
the available settings.
1 — Uconnect Buttons On The Touchscreen
2 — Uconnect Buttons On The Faceplate

23_VF_OM_EN_USC_t.book Page 134

136MULTIMEDIA
Time Format This setting will allow you to set the time format (AM/PM). Sync Time With GPS must be “Off” for this
setting to be available. The “12 hrs” setting will set the time to a 12-hour format. The “24 hrs” setting
will set the time to a 24-hour format.
Voice Options This setting will allow you to change the voice options for the radio to “Male” or “Female”.
Wake Up Word This setting will allow you to set the system “Wake Up” word. The available options are “Off”,
“Hey, Uconnect”, and “Hey, Ram”.
Voice Barge-in This setting will allow Voice Barge-in to be turned on or off. For more information about Voice Barge-in,
refer to your Uconnect Radio Instruction Manual.
Show Command List This setting will allow the Command List on the Voice Recognition window to be shown on or off.
Radio Off Delay
This setting will keep certain electrical features running after the engine is turned off. When any door is opened,
the electronics will deactivate. The available settings are “0 sec”, “45 sec”, “5 min”, and “10 min”.

Radio Off With Door This setting will allow you to determine if the radio shuts off when any of the doors are opened.
App Drawer Favoriting Pop-ups This setting will allow you to favorite app drawer pop-ups with “On” and “Off” options.
App Drawer Unfavoritings Pop-ups This setting will allow you to unfavorite app drawer pop-ups with “On” and “Off” options.
New Text Message Pop-ups This setting will allow you to have pop-up notifications for new text messages. Setting options are “On”
and “Off”.
Missed Calls Message
This setting will allow you to have pop-up notifications for missed calls. Setting options are “On” and “Off”.

Navigation Pop-ups
This setting will allow you to have pop-up notifications for Navigation. Setting options are “On” and “Off”.

Navigation Settings This setting will redirect to the list of Navigation settings. Refer to your Uconnect Radio Instruction
Manual for further information.
Audio Settings This setting will open the submenu, containing the audio settings Ú page 147.
Reset App Drawer to Default Order This setting will reset the app drawer to its factory default layout.
Setting Name Description

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150MULTIMEDIA
Reset
When the Reset button is pressed on the touchscreen, the system displays the options related to resetting the Uconnect system back to its default settings.
These settings can clear personal data and reset selected settings from other menus.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Restart RadioThis setting will reboot the radio.
Reset Apps Drawer To Default Order This setting will return the apps drawer to the default order. The available options are “Yes” and
“Cancel”. The X button can also be pressed to cancel the screen.
Restore Settings to Default This setting will return all the previously changed settings to their factory defaults.
Clear Personal Data This setting will display a pop-up that gives you the option to clear all personal data from the system,
including Bluetooth® devices and presets.
Reset Wi-Fi Password For Projection This setting will allow you to reset the vehicle’s Wi-Fi password for smartphone projection. The available
options are “Yes” and “Cancel”. The X button can also be pressed to cancel the screen.
Factory Reset This setting will restore the radio to its factory default settings.

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