2023 RAM PROMASTER maintenance

STARTING AND OPERATING95
Overtake Aid
When driving with Adaptive Cruise Control (ACC)
engaged and following a vehicle, the system will
provide an additional acceleration up to the ACC
set speed to assist in passing the vehicle. This
additional acceleration is triggered when the driver
utilizes the left turn signal and will only be active
when passing on the left hand side.
ACC Operation At Stop
In the event that the ACC system brings your
vehicle to a standstill while following a vehicle in
front, if the vehicle in front starts moving within two
seconds of your vehicle coming to a standstill, your
vehicle will resume motion without the need for
any driver action.
If the vehicle in front does not start moving within
two seconds of your vehicle coming to a standstill,
the driver will either have to push the RES (resume)
button, or apply the accelerator pedal to reengage
the ACC to the existing set speed.
NOTE:After the ACC system holds your vehicle at a stand -
still for approximately three consecutive minutes,
the parking brake will be activated, and the ACC
system will be canceled.
While ACC is holding your vehicle at a standstill, if
the driver tries to leave the vehicle, the parking
brake will be activated and the ACC system will be
canceled.
Display Warnings And Maintenance
RADAR SENSOR UNAVAILABILITY WARNING
The “ACC Front Radar Sensor Temporarily Blinded”
warning will display and a chime will sound when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility,
such as in snow or heavy rain. The ACC system
may also become temporarily blinded due to
obstructions, such as mud, dirt or ice. In these
cases, the instrument cluster display will display
this warning message and the system will
deactivate.
This message can sometimes be displayed while
driving in highly reflective areas (i.e. ice and snow,
or tunnels with reflective tiles). The ACC system will
recover after the vehicle has left these areas.
Under rare conditions, when the radar is not
tracking any vehicles or objects in its path this
warning may temporarily occur.
NOTE:If the “ACC Front Radar Sensor Temporarily
Blinded” warning is active, Fixed Speed Cruise
Control can be still enabled.
If weather conditions are not a factor, the driver
should examine the sensor. It may require cleaning
or removal of an obstruction. The sensor is located
in the center of the vehicle behind the lower grille.
To keep the ACC system operating properly, it is
important to note the following maintenance
items:
Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to
damage the sensor lens.
Do not remove any screws from the sensor.
Doing so could cause an ACC system malfunc -
tion or failure and require a sensor realignment.
If the sensor or front end of the vehicle is
damaged due to a collision, see an authorized
dealer for service.
Do not attach or install any accessories near the
sensor, including transparent material or after -
market grilles. Doing so could cause an ACC
system failure or malfunction.
When the condition that deactivated the system is
no longer present, the system will return to the
“Adaptive Cruise Control Off” state and will resume
function by simply reactivating it.
WARNING!
When the ACC system is resumed, the driver
must ensure that there are no pedestrians,
vehicles or objects in the path of the vehicle.
Failure to follow these warnings can result in a
collision and death or serious personal injury.
4

23_VF_OM_EN_USC_t.book Page 95

STARTING AND OPERATING127
(Continued)
(Continued)
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution
Consider the following items when computing the
weight on the rear axle of the vehicle:The tongue weight of the trailer.
The weight of any other type of cargo or equip
-
ment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options
must be considered as part of the total load on your
vehicle. Refer to the Tire And Loading Information
Placard for the maximum combined weight of occu -
pants and cargo for your vehicle
Ú
page 253.

TOWING REQUIREMENTS
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended. Perform the maintenance listed in the Scheduled
Servicing Ú
page 221. When towing a trailer,
never exceed the GAWR or GCWR ratings.WARNING!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the rear
can cause the trailer to sway severely side to
side which will cause loss of control of the
vehicle and trailer. Failure to load trailers heavier
in front is the cause of many trailer collisions.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven.
The engine, axle or other parts could be
damaged.
Then, during the first 500 miles (805 km) that
a trailer is towed, do not drive over 50 mph
(80 km/h) and do not make starts at full
throttle. This helps the engine and other parts
of the vehicle wear in at the heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.
When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading
can cause a loss of control, poor performance
or damage to brakes, axle, engine, transmis -
sion, steering, suspension, chassis structure
or tires.
CAUTION!
4

23_VF_OM_EN_USC_t.book Page 127

SAFETY169
NOTE:
The TPMS is not intended to replace normal tire
care and maintenance or to provide warning of
a tire failure or condition.
The TPMS should not be used as a tire pressure
gauge while adjusting your tire pressure.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to tire
failure. Underinflation also reduces fuel effi -
ciency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
The TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility
to maintain correct tire pressure using an accu -
rate tire pressure gauge, even if underinflation
has not reached the level to trigger illumination
of the TPMS Warning Light.
Seasonal temperature changes will affect tire
pressure, and the TPMS will monitor the actual
tire pressure in the tire Ú page 280.
Base System
This is the TPMS Warning Light located in
the instrument cluster.
The TPMS uses wireless technology with wheel
rim mounted electronic sensors to monitor tire
pressure levels. Sensors, mounted to each wheel as part of the valve stem, transmit tire pressure
readings to the receiver module.
NOTE:It is particularly important for you to check the tire
pressure in all of the tires on your vehicle regularly
and to maintain the proper pressure.
The TPMS consists of the following components:
Receiver module
Four Tire Pressure Monitoring System sensors
Tire Pressure Monitoring System Warning Light
Tire Pressure Monitoring System Low
Pressure Warnings
The Tire Pressure Monitoring System Warning Light
will illuminate in the instrument cluster, an audible
chime will be activated, and the “Check tire
pressure” message will display when one or more
of the four active road tire pressures are low.
Should this occur, you should stop as soon as
possible, check the inflation pressure of each
tire on your vehicle, and inflate each tire to the
vehicle’s recommended cold placard pressure
value. The system will automatically update and
the Tire Pressure Monitoring System Warning Light
will extinguish once the updated tire pressures
have been received. The vehicle may need to be
driven for up to 20 minutes above 15 mph
(24 km/h) to receive this information.
CAUTION!

The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures and
warning have been established for the tire size
equipped on your vehicle. Undesirable system
operation or sensor damage may result when
using replacement equipment that is not of the
same size, type, and/or style. Aftermarket wheels
can cause sensor damage.
Using aftermarket tire sealants may cause the Tire
Pressure Monitoring System (TPMS) sensor to
become inoperable. After using an aftermarket
tire sealant it is recommended that you take your
vehicle to an authorized dealership to have your
sensor function checked.

After inspecting or adjusting the tire pressure
always reinstall the valve stem cap. This will
prevent moisture and dirt from entering the
valve stem, which could damage the TPMS
sensor.
6

23_VF_OM_EN_USC_t.book Page 169

178SAFETY
SUPPLEMENTAL RESTRAINT
S
YSTEMS (S RS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on others.
If you are not sure, ask an authorized dealer.

The air bag system must be ready to protect you in a
collision. The Occupant Restraint Controller (ORC)
monitors the internal circuits and interconnecting
wiring associated with the electrical Air Bag System
Components. Your vehicle may be equipped with the
following Air Bag System Components:

Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Air Bag Warning Light
The Occupant Restraint Controller (ORC)
monitors the readiness of the electronic
parts of the air bag system whenever the
ignition switch is in the AVV (START) or
MAR (ACC/ON/RUN) position. If the ignition switch
is in the STOP (OFF/LOCK) position the air bag
system is not on and the air bags will not inflate.
The ORC contains a backup power supply system
that may deploy the air bag system even if the
battery loses power or it becomes disconnected
prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight
seconds for a self-check when the ignition switch is
in the MAR (ACC/ON/RUN) position. After the
self-check, the Air Bag Warning Light will turn off.
If the ORC detects a malfunction in any part of the
system, it turns on the Air Bag Warning Light, either
momentarily or continuously. A single chime will
sound to alert you if the light comes on again after
initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could affect
the air bag system. The diagnostics also record the
nature of the malfunction. While the air bag system
is designed to be maintenance free, if any of the following occurs, have an authorized dealer
service the air bag system immediately.The Air Bag Warning Light does not come on
during the four to eight seconds when the igni
-
tion switch is first in the MAR (ACC/ON/RUN)
position.
The Air Bag Warning Light remains on after the
four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be disabled.
In this condition the air bags may not be ready to
inflate for your protection. Have an authorized
dealer service the air bag system immediately.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have the
air bag system to protect you in a collision. If the
light does not come on as a bulb check when the
ignition is first turned on, stays on after you start
the vehicle, or if it comes on as you drive, have
an authorized dealer service the air bag system
immediately.

23_VF_OM_EN_USC_t.book Page 178

192SAFETY
(Continued)
EXHAUST GAS
The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.Whenever a change is noticed in the sound of the
exhaust system, when exhaust fumes can be
detected inside the vehicle, or when the underside
or rear of the vehicle is damaged, have an
authorized dealer inspect the complete exhaust
system and adjacent body areas for broken,
damaged, deteriorated, or mispositioned parts.
Open seams or loose connections could permit
exhaust fumes to seep into the passenger
compartment. In addition, inspect the exhaust
system each time the vehicle is raised for
lubrication or oil change. Replace as required.
CARBON MONOXIDE WARNINGS
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless
and odorless. Breathing it can make you
unconscious and can eventually poison you.
To avoid breathing (CO), follow these safety tips:
Do not run the engine in a closed garage or in
confined areas any longer than needed to
move your vehicle in or out of the area.
If you are required to drive with the trunk/lift
-
gate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO NOT
use the recirculation mode.
If it is necessary to sit in a parked vehicle with
the engine running, adjust your heating or
cooling controls to force outside air into the
vehicle. Set the blower at high speed.
WARNING!
Carbon monoxide (CO) in exhaust gases is
deadly. Follow the precautions below to prevent
carbon monoxide poisoning:

Do not inhale exhaust gases. They contain carbon
monoxide, a colorless and odorless gas, which can
kill. Never run the engine in a closed area, such as
a garage, and never sit in a parked vehicle with the
engine running for an extended period. If the
vehicle is stopped in an open area with the engine
running for more than a short period, adjust the
ventilation system to force fresh, outside air into
the vehicle.

Guard against carbon monoxide with proper
maintenance. Have the exhaust system
inspected every time the vehicle is raised.
Have any abnormal conditions repaired
promptly. Until repaired, drive with all side
windows fully open.
When exiting the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock your vehicle.
WARNING!

23_VF_OM_EN_USC_t.book Page 192

221
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil change
indicator message will illuminate in the instrument
cluster. This means that service is required for your
vehicle. Operating conditions such as frequent
short-trips, trailer tow, and extremely hot or cold
ambient temperatures will influence when the “Oil
Change Required” message is displayed. Have the
vehicle serviced as soon as possible, within the next
500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 57.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on
Check the fluid levels of the coolant reservoir,
and brake master cylinder and fill as needed
Check function of all interior and exterior lights
8

23_VF_OM_EN_USC_t.book Page 221

222SERVICING AND MAINTENANCE
MAINTENANCE PLAN
Refer to the maintenance plan for the required maintenance intervals. More frequent maintenance may be needed in severe conditions, such as dusty areas
and very short trip driving. In some extreme conditions, additional maintenance not specified in the maintenance schedule may be required.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
Inspect battery and clean and tighten terminals as required.
Inspect the CV/Universal joints.
Inspect brake pads, shoes, rotors, drums, hoses and parking brake.
Inspect engine cooling system protection and hoses.
Inspect exhaust system.
Inspect engine air cleaner filter if using in dusty or off-road conditions.

Inspect and replace the Evaporative System Fresh Air Filter as necessary, replacement may be more frequent if vehicle is operated in extreme dusty conditions.

23_VF_OM_EN_USC_t.book Page 222

SERVICING AND MAINTENANCE223
Mileage Or Time Passed (Whichever Comes First)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV/Universal joints. X X X X X X X X X X X X X X
Inspect front suspension, tie rod ends, boot seals, and replace if
necessary. X X X X X X X
Inspect the brake pads, replace as necessary. X X X X X X X
Inspect the rear door net block gap, adjust/replace as necessary. XXXXX
Additional Maintenance
Replace the engine air cleaner filter. XXXXX
Inspect the cabin air filter, replace as necessary. X X X X X X X
Replace the Brake Fluid every two years.
1X X X X X X X
Replace the spark plugs.
1X
8

23_VF_OM_EN_USC_t.book Page 223