134STARTING AND OPERATING
engine shutdown, perform this procedure only in a
desired location (preferably, at an authorized
dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to limit the
highest available gear when the transmission is in
DRIVE. For example, if you set the transmission
gear limit to FOURTH gear, the transmission will not shift above FOURTH gear (except to prevent
engine overspeed), but will shift through the lower
gears normally.
You can switch between DRIVE and ERS mode at
any vehicle speed. When the transmission gear
selector is in DRIVE, the transmission will operate
automatically, shifting between all available gears.
Tapping the GEAR “–” switch (on the steering
wheel) will activate ERS mode, display the current
gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, tapping
the GEAR “–” or GEAR “+” switch will change the
top available gear.
ERS Control
To exit ERS mode, simply push and hold the
GEAR “+” switch until the gear limit display
disappears from the instrument cluster.
When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying
a heavy load, etc., and frequent transmission
shifting occurs, push the TOW/HAUL switch to
activate TOW/HAUL mode. This will improve
performance and reduce the potential for
transmission overheating or failure due to
excessive shifting.
TOW/HAUL Switch
1 — GEAR “+” Switch
2 — GEAR “–” Switch
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
23_DPF_OM_EN_USC_t.book Page 134
STARTING AND OPERATING135
The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal
operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
6-SPEED AUTOMATIC TRANSMISSION —
I
F EQUIPPED
Chassis Cab models may use either the AS66RC or
AS69RC transmission (which are equipped with a
Power Take Off (PTO) access cover on the side of
the transmission case).
The transmission gear position display (located in
the instrument cluster) indicates the transmission
gear range. The gear selector is mounted on the
right side of the steering column. You must press
the brake pedal to move the gear selector out of PARK Ú
page 131. Pull the gear selector toward
you when shifting into REVERSE or PARK, or when
shifting out of PARK.
The electronically-controlled transmission provides
a precise shift schedule. The transmission
electronics are self-calibrating; therefore, the first
few shifts on a new vehicle may be somewhat
abrupt. This is a normal condition, and precision
shifts will develop within a few hundred miles
(kilometers).
Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.
The transmission gear selector has only PARK,
REVERSE, NEUTRAL, and DRIVE shift positions.
Manual downshifts can be made using the
Electronic Range Select (ERS) shift control.
Pushing the ERS (“-”/”+”) switches (on the steering
wheel) while in the DRIVE position will select the
highest available transmission gear, and will
display that gear limit in the instrument cluster as
1, 2, 3, etc. Úpage 137. Some models will display
both the selected gear limit, and the actual current
gear, while in ERS mode.
Gear Ranges
Do not press the accelerator pedal when shifting
from PARK or NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler -
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the gear
selector out of PARK. As an added precaution, turn
the front wheels toward the curb on a downhill
grade and away from the curb on an uphill grade.
WARNING!
Do not use the TOW/HAUL feature when driving
in icy or slippery conditions. The increased
engine braking can cause the rear wheels to
slide, and the vehicle to swing around with the
possible loss of vehicle control, which may
cause an accident possibly resulting in personal
injury or death.4
23_DPF_OM_EN_USC_t.book Page 135
136STARTING AND OPERATING
NOTE:On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob.
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
When shifting into PARK, pull the gear selector
toward you and move it all the way counterclock-
wise until it stops.
Release the gear selector and make sure it is
fully seated in the PARK gate.
Look at the transmission gear position display
and verify that it indicates the PARK position (P).
With the brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. The
engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle. DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range
Úpage 137. Under these conditions, using
a lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Towing A Disabled Vehicle Ú page 339.
For Recreational Towing Ú page 195.
23_DPF_OM_EN_USC_t.book Page 136
STARTING AND OPERATING137
If the transmission temperature exceeds normal
operating limits, the powertrain controller will
modify the transmission shift schedule and expand
the range of torque converter clutch engagement.
This is done to prevent transmission damage due
to overheating.
If the transmission becomes extremely hot or is in
danger of overheating, the Transmission
Temperature Warning Light may illuminate and the
transmission may operate differently until the
transmission cools down.
NOTE:Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a
steep grade, or in stop-and-go traffic) during hot
weather. In these conditions, torque converter slip
can impose a significant additional heat load on
the cooling system. Downshifting the transmission
to the lowest possible gear (when climbing a
grade), or shifting to NEUTRAL (when stopped in
heavy traffic) can help to reduce this excess heat
generation.
During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm-up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch is inhibited until the transmission fluid is
warm Ú page 139. On trucks with AS66RC or AS69RC transmission,
FIFTH and SIXTH gears may be inhibited briefly on
cold starts below 41°F (5°C), and during very cold
temperatures (-4°F [-20°C] or below), operation
may briefly be limited to third gear only. During this
condition, the ability of the vehicle to accelerate
under heavily loaded conditions may be reduced.
In all cases, normal operation will resume once the
transmission temperature has risen to a suitable
level.
Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission remains in THIRD gear
regardless of which forward gear is selected. If an
AS66RC/AS69RC equipped truck enters
Transmission Limp Home Mode at highway
speeds, it will initially engage FIFTH gear, until the
vehicle slows to a speed where THIRD gear can be
engaged. PARK, REVERSE, and NEUTRAL will
continue to operate. The Malfunction Indicator
Light (MIL) may be illuminated. Transmission Limp
Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the
transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission.
If the transmission cannot be reset, authorized
dealer service is required.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to limit the
highest available gear when the transmission is in
DRIVE. For example, if you set the transmission
gear limit to FOURTH gear, the transmission will
not shift above FOURTH gear, but will shift through
the lower gears normally.
4
23_DPF_OM_EN_USC_t.book Page 137
138STARTING AND OPERATING
You can switch between DRIVE and ERS mode at
any vehicle speed. When the gear selector is in the
DRIVE position, the transmission will operate
automatically, shifting between all available gears.
Tapping the ERS “-” switch will activate ERS mode,
display the current gear in the instrument cluster,
and set that gear as the top available gear. Once in
ERS mode, tapping “-” or “+” will change the top
available gear.
Electronic Range Select
To exit ERS mode, simply push and hold the
ERS “+” switch until the gear limit display
disappears from the instrument cluster.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), simply push and
hold the ERS “-” switch. The transmission will shift
to the range from which the vehicle can best be
slowed down.
Overdrive Operation
The automatic transmission includes an
electronically controlled Overdrive (FIFTH and SIXTH
gears). The transmission will automatically shift into
Overdrive if the following conditions are present:
The gear selector is in the DRIVE position.
The transmission fluid has reached an
adequate temperature.
The engine coolant has reached an adequate
temperature.
Vehicle speed is sufficiently high.
The TOW/HAUL switch has not been activated.
The driver is not heavily pressing the acceler -
ator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying
a heavy load, etc., and frequent transmission
shifting occurs, push the TOW/HAUL switch to
activate TOW/HAUL mode. This will improve
performance and reduce the potential for
transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the
transmission will automatically downshift (for
engine braking) when the throttle is closed and/or
during steady braking maneuvers.
TOW/HAUL Switch
1 — GEAR “+” Switch
2 — GEAR “–” Switch
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
CAUTION!
When using ERS for engine braking while
descending steep grades, be careful not to
overspeed the engine. Apply the brakes as
needed to prevent engine overspeed.
23_DPF_OM_EN_USC_t.book Page 138
STARTING AND OPERATING139
The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal
operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When
the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:
The torque converter clutch will not engage,
until the transmission fluid and engine coolant
are warm (usually after 1 to 3 miles (2 to 5 km)
of driving). Because engine speed is higher
when the torque converter clutch is not
engaged, it may seem as if the transmission is
not shifting properly when cold; this is normal.
Using the Electronic Range Select (ERS) shift
control, when the transmission is sufficiently
warm, will demonstrate that the transmission is
able to shift into and out of Overdrive.
If the vehicle has not been driven for several
days, the first few seconds of operation after
shifting the transmission into gear may seem
sluggish. This is due to the fluid partially
draining from the torque converter into the
transmission. This condition is normal and will
not cause damage to the transmission. The
torque converter will refill within five seconds
after starting the engine.
AUXILIARY SWITCHES — IF EQUIPPED
There can be up to six auxiliary switches located in
the lower switch bank of the instrument panel
which can be used to power various electronic
devices and Power Take Off (PTO). If equipped, it
will take the place of the sixth auxiliary switch.
Connections to the switches are found under the
hood in the connectors attached to the auxiliary
Power Distribution Center.
You have the ability to configure the functionality of
the auxiliary switches via the instrument cluster
display. All switches can now be configured for
setting the switch type operation to latching or
momentary, power source of either battery or
ignition, and ability to hold last state across key
cycles.
NOTE:Holding last state conditions are met when switch
type is set to latching and power source is set to
ignition.
For further information on using the auxiliary
switches, please refer to the Ram Body Builder’s
Guide by accessing
https://
www.ramtrucks.com/ram-commercial/
body-builders-guide.html
and choosing the
appropriate links.
WARNING!
Do not use the TOW/HAUL feature when driving
in icy or slippery conditions. The increased
engine braking can cause the rear wheels to
slide, and the vehicle to swing around with the
possible loss of vehicle control, which may
cause an accident possibly resulting in personal
injury or death.4
23_DPF_OM_EN_USC_t.book Page 139
STARTING AND OPERATING141
This electronically shifted transfer case is designed
to be driven in the two-wheel drive position (2WD)
for normal street and highway conditions on dry
hard surfaced roads. Driving the vehicle in
two-wheel drive will have greater fuel economy
benefits as the front axle is not engaged in
two-wheel drive.
When additional traction is required, the transfer
case 4WD HIGH and 4WD LOW positions can be
used to maximize torque to the front driveshaft,
forcing the front and rear wheels to rotate at the
same speed. This is accomplished by pushing the
desired position on the four-wheel drive control
switch.
For specific shifting instructions Ú page 144.
The 4WD HIGH and 4WD LOW positions are
designed for loose, slippery road surfaces only.
Driving in the 4WD HIGH and 4WD LOW positions
on dry, hard surfaced roads may cause increased
tire wear and damage to the driveline components.
NOTE:The transfer case N (Neutral) button is located in
the center of the four-wheel drive Control Switch
and is pushed by using a ballpoint pen or similar
object. The transfer case N (Neutral) position is to
be used for recreational towing only Ú page 194.Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD
and 4WD LOW) are located in the instrument
cluster and indicate the current and desired
transfer case selection. When you select a
different transfer case position, the indicator lights
will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn off.
2. The selected position indicator light will flash until the transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and
remain on.
If One Or More Of The Following Shift Conditions
Are Not Met:
1. The indicator light for the current position will remain on.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met. To retry the selection, push the current position, wait five
seconds, and retry selection Ú
page 144.
The SERV 4WD Warning Light monitors the
electronically shifted four-wheel drive system. If
this light remains on after engine start-up or
illuminates during driving, it means that the
four-wheel drive system is not functioning properly
and that service is required.
NOTE:Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause
damage to driveline components.
When operating your vehicle in 4WD LOW, the
engine speed is approximately three times that of
the two-wheel drive or 4WD HIGH positions at a
given road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference in
tire size can cause damage to the drivetrain.
WARNING!
Always engage the parking brake when powering
down the vehicle if the SERV 4WD Warning Light
is illuminated. Not engaging the parking brake
may allow the vehicle to roll which may cause
personal injury or death.4
23_DPF_OM_EN_USC_t.book Page 141
142STARTING AND OPERATING
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe turning
and stopping speeds. Do not go faster than road
conditions permit.
Shifting Procedure
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi -
cator light for the previous position will remain
on and the newly selected position indicator
light will continue to flash until all the require -
ments for the selected position have been met.
If all the requirements to select a new transfer
case position have been met, the current posi -
tion indicator light will turn off, the selected
position indicator light will flash until the
transfer case completes the shift. When the
shift is complete, the position indicator light for
the selected position will stop flashing and
remain on.
2WD TO 4WD HIGH
Push the desired position on the four-wheel drive
control switch to shift the transfer case. Shifts
between two-wheel drive and 4WD HIGH can be
done with the vehicle stopped or in motion. With
the vehicle in motion, the transfer case will
engage/disengage faster if you momentarily
release the accelerator pedal after turning the control switch. If the vehicle is stopped, the ignition
switch must be in the ON/RUN position with the
engine either running or off. This shift cannot be
completed if the ignition switch is in the ACC
position.
NOTE:The four-wheel drive system will not allow shifts
between 2WD/4WD HIGH if the front and/or rear
wheels are spinning (no traction). In this situation,
the selected position indicator light will flash and
the original position indicator light will remain on.
At this time, reduce speed and stop spinning the
wheels to complete the shift.
2WD OR 4WD HIGH TO 4WD LOW
NOTE:
When shifting into or out of 4WD LOW some gear
noise may be heard. This noise is normal and is not
detrimental to the vehicle or occupants.
Shifting can be performed with the vehicle rolling 2
to 3 mph (3 to 5 km/h) or completely stopped. You
can use either of the following procedures:
Preferred Procedure
1. With the engine running, slow the vehicle to 2
to 3 mph (3 to 5 km/h).
2. Shift the transmission into NEUTRAL.
3. While still rolling, push the desired position on the transfer case control switch. 4. After the desired position indicator light is on
(not flashing), shift the transmission back into
gear.
Alternate Procedure
1. Bring the vehicle to a complete stop.
2. With the ignition switch in the ON/RUN position and the engine running, shift the
transmission into NEUTRAL.
3. Push the desired position on the transfer case control switch.
4. After the desired position indicator light is on (not flashing), shift the transmission back into
gear.NOTE:
If Steps 1 or 2 of either the Preferred or Alter -
nate Procedure are not satisfied prior to
attempting the shift, then the desired position
indicator light will flash continuously while the
original position indicator light is on, until all
requirements have been met.
The ignition switch must be in the ON/RUN posi -
tion for a shift to take place and for the position
indicator lights to be operable. If the ignition
switch is not in the ON/RUN position, the shift
will not take place and no position indicator
lights will be on or flashing.
23_DPF_OM_EN_USC_t.book Page 142