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Screen Activated Features
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
Setting Favorite Contact phone numbers so they
are easily accessible on the Main Phone screen.
Viewing and Calling contacts from Recent Call
logs.
Reviewing your recent Incoming SMS
Messages.
Pairing up to 10 phones/audio devices for easy
access to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via
Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted through
your vehicle’s audio system; the system will
automatically mute your radio when using the
Uconnect Phone.
For Uconnect customer support:
US visit UconnectPhone.com or call
877-855-8400
Canada visit UconnectPhone.com or call
800-465-2001 (English) or (French) call
800-387-9983 Uconnect Phone allows you to transfer calls
between the system and your mobile phone as you
enter or exit your vehicle and enables you to mute
the system's microphone for private conversation.
The Phone feature is driven through your
Bluetooth® “Hands-Free Profile” mobile phone.
Uconnect features Bluetooth® technology — the
global standard that enables different electronic
devices to connect to each other without wires or a
docking station. Ensure you phone is turned on
with Bluetooth® active and has been paired to the
Uconnect system. Up to 10 mobile phones or audio
devices are allowed to be linked to the system.
Only one linked (or paired) mobile phone and one
audio device can be used with the system at a
time.
Phone Button
The Phone button on your steering wheel
is used to get into the Phone Mode and
make calls, show recent, incoming or
outgoing calls, view phonebook, etc.
When you push the button you will hear a BEEP.
The BEEP is your signal to give a command.
Voice Command Button
The Voice Command button on your
steering wheel is only used for “barge in”
and when you are already in a call or
want to make another call.
The button on your steering wheel is also used to
access the Voice Commands for the Uconnect
Voice Command features if your vehicle is
equipped.
Phone Operation
OPERATION
Voice commands can be used to operate the
Uconnect Phone and to navigate its menu
structure. Voice commands are required after
most Uconnect Phone prompts. There are two
general methods for how Voice Command works:
1. Say compound commands like “Call John Smith mobile”.
2. Say the individual commands and allow the system to guide you to complete the task.
WARNING!
ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to do
so. Failure to do so may result in an accident
involving serious injury or death.
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You will be prompted for a specific command and
then guided through the available options.
Prior to giving a voice command, one must wait
for the beep, which follows the “Listen” prompt
or another prompt.
For certain operations, compound commands
can be used. For example, instead of saying
“Call” and then “John Smith” and then “mobile”,
the following compound command can be said:
“Call John Smith mobile.”
For each feature explanation in this section,
only the compound command form of the voice
command is given. You can also break the
commands into parts and say each part of the
command when you are asked for it. For
example, you can use the compound command
form voice command “Search for John Smith,”
or you can break the compound command form
into two voice commands: “Search Contacts”
and when asked, “John Smith.” Please
remember, the Uconnect Phone works best
when you talk in a normal conversational tone,
as if speaking to someone sitting a few feet/
meters away from you.
NATURAL SPEECH
Your Uconnect Phone Voice system uses a Natural
Language Voice Recognition (VR) engine.
Natural speech allows the user to speak
commands in phrases or complete sentences. The
system filters out certain non-word utterances and
sounds such as “ah” and “eh.” The system handles
fill-in words such as “I would like to”.
The system handles multiple inputs in the same
phrase or sentence such as “make a phone call”
and “to Kelly Smith”. For multiple inputs in the
same phrase or sentence, the system identifies
the topic or context and provides the associated
follow-up prompt such as “Who do you want to
call?” in the case where a phone call was
requested but the specific name was not
recognized.
The system utilizes continuous dialog. When the
system requires more information from the user, it
will ask a question to which the user can respond
without pushing the Voice Command button on the
steering wheel.
HELP COMMAND
If you need assistance at any prompt, or if you want
to know your options at any prompt, say “Help”
following the beep.
To activate the Uconnect Phone from idle, simply
push the Phone button (if active) on your steering
wheel and say a command or say “Help”. All Phone
sessions begin with a push of the VR button or the
Phone button.
CANCEL COMMAND
At any prompt, after the beep, you can say “Cancel”
and you will be returned to the main menu.
You can also push the VR button or Phone button
on your steering wheel when the system is listening
for a command and be returned to the main or
previous menu.
PAIR (LINK) UCONNECT PHONE TO A MOBILE
PHONE
Use this QR code to access your
digital experience.
To begin using your Uconnect
Phone, you must pair your
compatible Bluetooth®-enabled
mobile phone. Mobile phone
pairing is the process of
establishing a wireless connection between a
cellular phone and the Uconnect system.
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CALL CONTROLS
The touchscreen allows you to control the following
call features:
Uconnect 3 With 5-inch Display
Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
KEY PAD NUMBER ENTRY
1. Press the Phone button.
2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and press
“Dial/Call”.
RECENT CALLS — IF EQUIPPED
You may browse a list of the most recent of each of
the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your steering
wheel and perform the above operation. For
example, say “Show my incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Phone button on the steering
wheel, press the Answer button on the
touchscreen.
Uconnect 3 With 5-inch Display
1 — Answer
2 — Mute/Unmute
3 — Ignore
4 — Transfer
1 — Answer Button
2 — Caller ID Box
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MULTIMEDIA241
ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Phone button on the steering wheel, press the
Answer button on the touchscreen, or press the
Caller ID box to place the current call on hold and
answer the incoming call.
NOTE:Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is in
progress. Therefore, the user can only answer an
incoming call or ignore it.
DO NOT DISTURB
With Do Not Disturb, you can disable notifications
from incoming calls and texts, allowing you to keep
your eyes on the road and hands on the wheel. For
your convenience, there is a counter display to
keep track of your missed calls and text messages
while Do Not Disturb is active.
Do Not Disturb can automatically reply with a text
message, a call, or both when declining an
incoming call and send it to voicemail. Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly”.
Create a custom auto reply message up to 160
characters.
NOTE:Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, “Conference Call” can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible with
iPhone® devices.
Auto reply with text message is only available on
phones that support Bluetooth® Message
Access Profile (MAP).
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold
button on the Phone main screen.
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold
button on the Phone main screen, then dial a
number from the keypad (if supported by your
mobile phone), recent calls, SMS Inbox or from the
phonebooks.
TOGGLING BETWEEN CALLS
Uconnect 3 With 5-inch Display
If two calls are in progress (one active and one on
hold), press the Swap Calls button on the phone
main screen. Only one call can be placed on hold
at a time.
You can also push the Phone button to toggle
between the active and held phone call.
JOIN CALLS
When two calls are in progress (one active and one
on hold), press the Join/Merge Calls button on the
Phone main screen to combine all calls into a
conference call.
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CALL TERMINATION
To end a call in progress, momentarily press the
End Call button on the touchscreen or the Phone
End button on the steering wheel. Only the active
call(s) will be terminated and if there is a call on
hold, it will become the new active call.
REDIAL
Push the VR button and after the
“Listening” prompt and the following
beep, say “Redial.”
The Uconnect Phone will call the last number that
was dialed from your mobile phone.
CALL CONTINUATION
Call continuation is the progression of a phone call
on the Uconnect Phone after the vehicle ignition
has been switched to OFF.
NOTE:The call will remain within the vehicle audio system
until the phone becomes out of range for the
Bluetooth® connection. It is recommended to
press the Transfer button on the touchscreen
when leaving the vehicle.
Advanced Phone Connectivity
TRANSFER CALL TO AND FROM MOBILE
PHONE
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone without
terminating the call. To transfer an ongoing call
from your connected mobile phone to the
Uconnect Phone or vice versa, press the Transfer
button on the Phone main screen.
Things You Should Know About Uconnect
Phone
VOICE COMMAND
For the best performance:
Always wait for the beep before speaking
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you
Ensure that no one other than you is speaking
during a voice command period
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Even though the system is designed for many
languages and accents, the system may not always
work for some.
NOTE:It is recommended that you do not store names in
your Favorites phonebook while the vehicle is in
motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say “O”
(letter “O”) for “0” (zero).
Even though international dialing for most number
combinations is supported, some shortcut dialing
number combinations may not be supported.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and assume
all risks related to the use of the Uconnect
features and applications in this vehicle. Only
use Uconnect when it is safe to do so. Failure to
do so may result in an accident involving serious
injury or death.
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Did You Know: Voice Text Reply is not compatible
with iPhone®, but if your vehicle is equipped with
Siri® Eyes Free, you can use your voice to send a
text message.
Siri® Eyes Free — If Equipped
When used with your Apple® iPhone® connected
to your vehicle via Bluetooth®, Siri lets you use
your voice to send text messages, select media,
place phone calls and much more. Siri uses your
natural language to understand what you mean
and responds back to confirm your requests. The
system is designed to keep your eyes on the road
and your hands on the wheel by letting Siri help you
perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep, you
can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone is
recommended to remain in Bluetooth® ON mode.
POWER-UP
After switching the ignition key from OFF to either
the ON/RUN or ACC position, or after a language
change, you must wait at least 15 seconds prior to
using the system Ú page 427.
CONNECTED VEHICLE SERVICES —
IF EQUIPPED
IS MY VEHICLE CONNECTED?
If equipped, vehicles with an ASSIST and an SOS
button are connected vehicles. These buttons will
be located on either the rearview mirror or
overhead console, depending on the vehicle. If
these buttons are present in your vehicle, you have
a connected radio and can take advantage of the
many connected vehicle features.
For further information about the ASSIST and SOS
buttons Úpage 326.
INTRODUCTION TO CONNECTED VEHICLE
S
ERVICES
One of the many benefits of your vehicle’s
Uconnect system is that you can now take
advantage of SiriusXM Guardian™ connected
services. To unlock the full potential of SiriusXM
Guardian™ in your vehicle, you first need to
activate SiriusXM Guardian™ connected services.
NOTE:SiriusXM Guardian™ involves the collection, trans -
mission and use of data from your vehicle
Ú page 263.
SiriusXM Guardian™ Contact Information
SiriusXM Guardian™/Care
US residents visit: https://www.driveucon -
nect.com/sirius-xm-guardian.html or call
1-844-796-4827
Canadian residents visit: https://www.driveu -
connect.ca/en/sirius-xm-guardian or call
1-877-324-9091
What Is SiriusXM Guardian™?
SiriusXM Guardian™ uses an embedded device in
the Uconnect system installed in your vehicle,
which receives GPS signals and communicates
with the SiriusXM Guardian™ Customer Care
center via wireless and landline communications
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. Your complete attention is always
required while driving to maintain safe control of
your vehicle. Only use and interact with the
features and applications when it is safe to do
so. Failure to follow these warnings can result in
a collision and death or serious personal injury.
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Once the 4G Wi-Fi Hotspot is purchased, you can
change its name and the password by selecting the
Wi-Fi Hotspot App and pressing the Setup Wi-Fi
Hotspot button. You can also view the connected
devices from the app screen by pressing the View
Connected Devices button.
NOTE:A SiriusXM Guardian™ subscription is not required
in order to purchase and use the 4G Wi-Fi Hotspot.
Stolen Vehicle Assistance — If Equipped
Description
If your vehicle is stolen, the SiriusXM Guardian™
Customer Care agent may be able to locate the
stolen vehicle and work with law enforcement to
help recover it. How It Works
1. If your vehicle is stolen, contact local law enforcement as soon as possible. They will
work with you to file a stolen vehicle report.
2. Next, inform SiriusXM Guardian™ Customer Care that your vehicle has been stolen.
The SiriusXM Guardian™ Customer Care Agent
will ask for the stolen vehicle report number
(as issued by your local law enforcement). If
you have downloaded the Vehicle Branded
App, you can push the Settings menu button
on your device, select “Help”, and then select
“SiriusXM Guardian™ Customer Care” to make
the call.
3. SiriusXM Guardian™ Customer Care will authenticate that you are the owner of the
vehicle and contact the law enforcement with
whom you filed the stolen vehicle report.
4. SiriusXM Guardian™ Customer Care will work with your local law enforcement to locate the
vehicle. You will be contacted by law
enforcement if your vehicle is recovered. While
the investigation is ongoing, you should also
contact your insurance company to inform it of
the situation. Requirements
Vehicle must be properly equipped with the
Uconnect system.
Vehicle must have an operable LTE (voice/data)
or 4G (data) network connection compatible
with your device.
Vehicle must be registered with SiriusXM
Guardian™ and have an active subscription that
includes the applicable feature.
NOTE:Not all features of SiriusXM Guardian™ are
available everywhere at all times, particularly in
remote or enclosed areas.
Monthly Vehicle Health Report —
If Equipped
Description
Monthly Vehicle Health Report is a Uconnect
service through which a summary of the
performance of your vehicle’s key systems will be
sent to you every month so you can stay on top of
your vehicle’s maintenance needs. This is provided
as a convenience to you and does not substitute
for regular maintenance to your vehicle.
WARNING!
Always drive safely with your hands on the
steering wheel and obey all applicable laws. You
have full responsibility and assume all risks
related to the use of the features and
applications in this vehicle. Only use the
features and applications in this vehicle when it
is safe to do so. Failure to comply may result in
an accident involving in serious injury or death.
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VEHICLE DYNAMICS
The Vehicle Dynamics page displays information
concerning the vehicle’s transfer case and
steering angle.
The following information is displayed:
1. Status of Transfer Case
2. Status of Front Axles — If Equipped
3. Status of the Rear Axles
4. Steering angle in degrees
Drivetrain Menu 2WD/4WD
1 — Steering Angle
2 — Transfer Case Status
3 — Rear Axle
4 — Rear Axle Locker Status
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