136STARTING AND OPERATING
NOTE:On four-wheel drive vehicles be sure that the
transfer case is in a drive position.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob.
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
When shifting into PARK, pull the gear selector
toward you and move it all the way counterclock-
wise until it stops.
Release the gear selector and make sure it is
fully seated in the PARK gate.
Look at the transmission gear position display
and verify that it indicates the PARK position (P).
With the brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. The
engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle. DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range
Úpage 137. Under these conditions, using
a lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Towing A Disabled Vehicle Ú page 339.
For Recreational Towing Ú page 195.
23_DPF_OM_EN_USC_t.book Page 136
138STARTING AND OPERATING
You can switch between DRIVE and ERS mode at
any vehicle speed. When the gear selector is in the
DRIVE position, the transmission will operate
automatically, shifting between all available gears.
Tapping the ERS “-” switch will activate ERS mode,
display the current gear in the instrument cluster,
and set that gear as the top available gear. Once in
ERS mode, tapping “-” or “+” will change the top
available gear.
Electronic Range Select
To exit ERS mode, simply push and hold the
ERS “+” switch until the gear limit display
disappears from the instrument cluster.
NOTE:To select the proper gear position for maximum
deceleration (engine braking), simply push and
hold the ERS “-” switch. The transmission will shift
to the range from which the vehicle can best be
slowed down.
Overdrive Operation
The automatic transmission includes an
electronically controlled Overdrive (FIFTH and SIXTH
gears). The transmission will automatically shift into
Overdrive if the following conditions are present:
The gear selector is in the DRIVE position.
The transmission fluid has reached an
adequate temperature.
The engine coolant has reached an adequate
temperature.
Vehicle speed is sufficiently high.
The TOW/HAUL switch has not been activated.
The driver is not heavily pressing the acceler -
ator.
When To Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying
a heavy load, etc., and frequent transmission
shifting occurs, push the TOW/HAUL switch to
activate TOW/HAUL mode. This will improve
performance and reduce the potential for
transmission overheating or failure due to
excessive shifting. When operating in TOW/HAUL
mode, transmission upshifts are delayed, and the
transmission will automatically downshift (for
engine braking) when the throttle is closed and/or
during steady braking maneuvers.
TOW/HAUL Switch
1 — GEAR “+” Switch
2 — GEAR “–” Switch
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
CAUTION!
When using ERS for engine braking while
descending steep grades, be careful not to
overspeed the engine. Apply the brakes as
needed to prevent engine overspeed.
23_DPF_OM_EN_USC_t.book Page 138
140STARTING AND OPERATING
FOUR-WHEEL DRIVE OPERATION —
IF EQUIPPED
Four-wheel drive trucks are equipped with either a
manually shifted transfer case or an electronically
shifted transfer case.
ELECTRONICALLY SHIFTED TRANSFER
C
ASE (8-SPEED TRANSMISSION) — IF
E
QUIPPED
This is an electronically shifted transfer case and is
operated by the 4WD Control Switch (Transfer
Case Switch), which is located on the instrument
panel.
Four-Position Transfer Case
This electronically shifted transfer case provides
four positions:
Two-Wheel Drive High Range (2WD)
Four-Wheel Drive High Range (4WD HIGH)
Four-Wheel Drive Low Range (4WD LOW)
N (Neutral)
For additional information on the appropriate use
of each transfer case position, see the information
below:
2WD
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry, hard
surfaced roads.
4WD HIGH
Four-Wheel Drive High Range — This range provides
torque to the front driveshaft (engages four-wheel
drive) which allows front and rear wheels to spin at
the same speed. This provides additional traction for
loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range provides
low speed four-wheel drive. It maximizes torque
(increased torque over 4WD High) to the front
wheels, allowing front and rear wheels to rotate at
the same speed. This range provides additional
traction and maximum pulling power for loose,
slippery road surfaces only. Do not exceed 25 mph
(40 km/h) in this range. N (Neutral)
N (Neutral) — This range disengages both the front
and rear driveshafts from the powertrain. To be
used for flat towing behind another vehicle
Ú
page 194.WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first
fully engaging the parking brake. The transfer
case N (Neutral) position disengages both the
front and rear drive shaft from the powertrain,
and will allow the vehicle to roll, even if the
transmission is in PARK. The parking brake
should always be applied when the driver is
not in the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi -
cator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly
indicated, before exiting the vehicle.
23_DPF_OM_EN_USC_t.book Page 140
STARTING AND OPERATING141
This electronically shifted transfer case is designed
to be driven in the two-wheel drive position (2WD)
for normal street and highway conditions on dry
hard surfaced roads. Driving the vehicle in
two-wheel drive will have greater fuel economy
benefits as the front axle is not engaged in
two-wheel drive.
When additional traction is required, the transfer
case 4WD HIGH and 4WD LOW positions can be
used to maximize torque to the front driveshaft,
forcing the front and rear wheels to rotate at the
same speed. This is accomplished by pushing the
desired position on the four-wheel drive control
switch.
For specific shifting instructions Ú page 144.
The 4WD HIGH and 4WD LOW positions are
designed for loose, slippery road surfaces only.
Driving in the 4WD HIGH and 4WD LOW positions
on dry, hard surfaced roads may cause increased
tire wear and damage to the driveline components.
NOTE:The transfer case N (Neutral) button is located in
the center of the four-wheel drive Control Switch
and is pushed by using a ballpoint pen or similar
object. The transfer case N (Neutral) position is to
be used for recreational towing only Ú page 194.Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD
and 4WD LOW) are located in the instrument
cluster and indicate the current and desired
transfer case selection. When you select a
different transfer case position, the indicator lights
will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn off.
2. The selected position indicator light will flash until the transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and
remain on.
If One Or More Of The Following Shift Conditions
Are Not Met:
1. The indicator light for the current position will remain on.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will not shift.
NOTE:Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met. To retry the selection, push the current position, wait five
seconds, and retry selection Ú
page 144.
The SERV 4WD Warning Light monitors the
electronically shifted four-wheel drive system. If
this light remains on after engine start-up or
illuminates during driving, it means that the
four-wheel drive system is not functioning properly
and that service is required.
NOTE:Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause
damage to driveline components.
When operating your vehicle in 4WD LOW, the
engine speed is approximately three times that of
the two-wheel drive or 4WD HIGH positions at a
given road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference in
tire size can cause damage to the drivetrain.
WARNING!
Always engage the parking brake when powering
down the vehicle if the SERV 4WD Warning Light
is illuminated. Not engaging the parking brake
may allow the vehicle to roll which may cause
personal injury or death.4
23_DPF_OM_EN_USC_t.book Page 141
STARTING AND OPERATING143
ELECTRONICALLY SHIFTED TRANSFER
C
ASE (6-SPEED TRANSMISSION) —
I
F EQUIPPED
The electronically shifted transfer case is operated
by the four-wheel drive Control Switch (Transfer
Case Switch), which is located on the instrument
panel.
Four-Position/Part-Time Transfer Case
This electronically shifted transfer case provides
four positions:
Two-Wheel Drive High Range (2WD)
Four-Wheel Drive High Range (4WD HIGH)
Four-Wheel Drive Low Range (4WD LOW)
N (Neutral) For additional information on the appropriate use
of each transfer case position, see the information
below:
2WD
Two-Wheel Drive High Range — This range is for
normal street and highway driving on dry, hard
surfaced roads.
4WD HIGH
Four-Wheel Drive High Range — This range
maximizes torque to the front driveshaft, forcing
the front and rear wheels to rotate at the same
speed. This range provides additional traction for
loose, slippery road surfaces only.
4WD LOW
Four-Wheel Drive Low Range — This range provides
low speed four-wheel drive. It maximizes torque to
the front wheels, forcing the front and rear wheels
to rotate at the same speed. This range provides
additional traction and maximum pulling power for
loose, slippery road surfaces only. Do not exceed
25 mph (40 km/h).
N (Neutral)
N (Neutral) — This range disengages both the front
and rear driveshafts from the powertrain. To be
used for flat towing behind another vehicle
Ú
page 194. This electronically shifted transfer case is designed
to be driven in the two-wheel drive position (2WD)
for normal street and highway conditions on dry,
hard surfaced roads.
When additional traction is required, the transfer
case 4WD HIGH and 4WD LOW positions can be
used to maximize torque to the front driveshaft,
forcing the front and rear wheels to rotate at the
same speed. This is accomplished by rotating the
four-wheel drive Control Switch to the desired
position.
For specific shifting instructions Ú
page 144.
The 4WD HIGH and 4WD LOW positions are
designed for loose, slippery road surfaces only.
Driving in the 4WD HIGH and 4WD LOW positions
on dry hard surfaced roads may cause increased
tire wear and damage to the driveline components.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first fully
engaging the parking brake. The transfer case N
(Neutral) position disengages both the front and
rear drive shafts from the powertrain and will
allow the vehicle to roll, even if the transmission
is in PARK. The parking brake should always be
applied when the driver is not in the vehicle.
4
23_DPF_OM_EN_USC_t.book Page 143
144STARTING AND OPERATING
NOTE:The transfer case N (Neutral) button is located on
the lower left hand corner of the four-wheel drive
Control Switch. The transfer case N (Neutral)
position is to be used for recreational towing only
Úpage 194.
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD
and 4WD LOW) are located in the instrument
cluster and indicate the current and desired
transfer case selection. When you select a
different transfer case position, the indicator lights
will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn off.
2. The selected position indicator light will flash until the transfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and
remain on.
If One Or More Of The Following Shift Conditions
Are Not Met:
1. The indicator light for the current position will remain on.
2. The newly selected position indicator light will continue to flash. 3. The transfer case
will not shift.NOTE:Before retrying a selection, make certain that all
the necessary requirements for selecting a new
transfer case position have been met. To retry the
selection, turn the control switch back to the
current position, wait five seconds, and retry
selection Ú page 144.
The SERV 4WD Warning Light monitors the
electronically shifted four-wheel drive system. If
this light remains on after engine start-up or
illuminates during driving, it means that the
four-wheel drive system is not functioning properly
and that service is required.
NOTE:Do not attempt to make a shift while only the front
or rear wheels are spinning, as this can cause
damage to driveline components. When operating your vehicle in 4WD LOW, the
engine speed is approximately three times that of
the two-wheel drive or 4WD HIGH positions at a
given road speed. Take care not to overspeed the
engine and do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference in
tire size can cause damage to the drivetrain.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe turning
and stopping speeds. Do not go faster than road
conditions permit.
Shifting Procedure
NOTE:
If any of the requirements to select a new
transfer case position have not been met, the
transfer case will not shift. The position indi
-
cator light for the previous position will remain
ON and the newly selected position indicator
light will continue to flash until all the require -
ments for the selected position have been met.
To retry a shift: return the control switch back to
the original position, make certain all shift
requirements have been met, wait five seconds
and try the shift again.WARNING!
Always engage the parking brake when powering
down the vehicle if the SERV 4WD Warning Light
is illuminated. Not engaging the parking brake
may allow the vehicle to roll, which may cause
personal injury.
23_DPF_OM_EN_USC_t.book Page 144
146STARTING AND OPERATING
4H
Four-Wheel Drive Lock High Range — This range
locks the front and rear driveshafts together
forcing the front and rear wheels to rotate at the
same speed. Additional traction for loose, slippery
road surfaces only.
N (Neutral)
N (Neutral) — This range disengages both the front
and rear driveshafts from the powertrain. To be
used for flat towing behind another vehicle
Ú page 194.
4L
Four-Wheel Drive Low Range — This range locks
the front and rear driveshafts together forcing the
front and rear wheels to rotate at the same speed.
Additional traction and maximum pulling power for
loose, slippery road surfaces only. Do not exceed
25 mph (40 km/h).
This transfer case is intended to be driven in the
2H position for normal street and highway
conditions such as dry, hard surfaced roads.
When additional traction is required, the 4H and 4L
positions can be used to lock the front and rear
driveshafts together and force the front and rear
wheels to rotate at the same speed. This is
accomplished by simply moving the gear selector
to the desired positions once the appropriate
speed and gear requirements are met
Ú page 144. The 4H and 4L positions are intended for loose,
slippery road surfaces only. Driving in the 4H and
4L positions on dry, hard surfaced roads may
cause increased tire wear and damage to the
driveline components.
The Transfer Case Position Indicator Light in the
instrument cluster will alert the driver that the
vehicle is in four-wheel drive and that the front and
rear driveshafts are locked together. This light will
illuminate when the transfer case is shifted into
either the 4H or 4L position. There is no light for the
2H or N (Neutral) positions on some models.
When operating your vehicle in 4L, the engine
speed is approximately three times that of the
two-wheel drive or 4H positions at a given road
speed. Take care not to overspeed the engine and
do not exceed 25 mph (40 km/h).
Proper operation of four-wheel drive vehicles
depends on tires of equal size, type and
circumference on each wheel. Any difference will
adversely affect shifting and can cause damage to
the drivetrain.
NOTE:Do not attempt to make a shift while only the front
or rear wheels are spinning, as this can cause
damage to driveline components.
Because four-wheel drive provides improved
traction, there is a tendency to exceed safe turning
and stopping speeds. Do not go faster than road
conditions permit.
NOTE:Delayed shifts out of four-wheel drive may be expe -
rienced due to uneven tire wear, low or uneven tire
pressures, excessive vehicle loading, or cold
temperatures.
Shifting Procedure — Manually Shifted
Transfer Case
2H TO 4H
Shifting between 2H and 4H can be made with the
vehicle stopped or in motion. If the vehicle is in
motion, shifts can be made up to 55 mph
(88 km/h). With the vehicle in motion, the transfer
case will engage/disengage faster if you
momentarily release the accelerator pedal after
completing the shift. Apply a constant force when
shifting the transfer case lever.
WARNING!
You or others could be injured or killed if you
leave the vehicle unattended with the transfer
case in the N (Neutral) position without first fully
engaging the parking brake. The transfer case N
(Neutral) position disengages both the front and
rear drive shafts from the powertrain and will
allow the vehicle to roll, even if the transmission
is in PARK. The parking brake should always be
applied when the driver is not in the vehicle.
23_DPF_OM_EN_USC_t.book Page 146
STARTING AND OPERATING147
2H OR 4H TO 4L
NOTE:
When shifting into or out of 4L some gear noise
may be heard. This noise is normal and is not detri -
mental to the vehicle or occupants.
With the vehicle rolling at 2 to 3 mph (3 to 5 km/h),
shift the transmission into NEUTRAL. While the
vehicle is coasting at 2 to 3 mph (3 to 5 km/h),
shift the transfer case lever firmly to the desired
position. Do not pause in transfer case Neutral.
NOTE:
Pausing in transfer case N (Neutral) in vehicles
equipped with an automatic transmission may
require shutting the engine OFF to avoid gear
clash while completing the shift. If difficulty
occurs, shift the transmission into Neutral, hold
your foot on the brake, and turn the engine OFF.
Complete the range shift to the desired position.
Shifting into or out of 4L is possible with the
vehicle completely stopped, however difficulty
may occur due to the mating teeth not being prop -
erly aligned. Several attempts may be required for
teeth alignment and shift completion to occur.
The preferred method is with the vehicle rolling 2
to 3 mph (3 to 5 km/h). Avoid attempting to
engage or disengage 4L with the vehicle moving
faster than 2 to 3 mph (3 to 5 km/h).
Do not attempt to shift into or out of 4L while the
transmission is in gear.
Transfer Case Position Indicator Light
The Transfer Case Position Indicator Light in the
instrument cluster is used to alert the driver that
the front axle is fully engaged and all four wheels
are driving.
LIMITED-SLIP DIFFERENTIAL
The limited-slip differential provides additional
traction on snow, ice, mud, sand and gravel,
particularly when there is a difference between the
traction characteristics of the surface under the
right and left rear wheels. During normal driving
and cornering, the limited-slip unit performs
similarly to a conventional differential. On slippery
surfaces, however, the differential delivers more of
the driving effort to the rear wheel having the
better traction.
The limited-slip differential is especially helpful
during slippery driving conditions. With both rear
wheels on a slippery surface, a slight application of
the accelerator will supply maximum traction.
When starting with only one rear wheel on an
excessively slippery surface, slight momentary
application of the parking brake may be necessary
to gain maximum traction. Care should be taken to avoid sudden
accelerations when both rear wheels are on a
slippery surface. This could cause both rear wheels
to spin, and allow the vehicle to slide sideways on
the crowned surface of a road or in a turn.
POWER TAKE OFF (PTO) OPERATION —
IF EQUIPPED
This vehicle when equipped with PTO Prep and the
AS66RC/AS69RC automatic 6-speed, will allow for
an aftermarket upfit with a transmission driven
PTO. The customer will have the ability to operate
the PTO in either a “stationary”, “mobile” or
“remote” mode. The vehicles will be factory set to
the “stationary” mode. To select a different mode,
or to change any other PTO setting, you will need to
enter the commercial vehicle menu on the
instrument cluster screen. Details of the PTO
selection modes and further PTO information is
available at the Ram Truck Body Builder’s web site:
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html
WARNING!
On vehicles equipped with a limited-slip
differential never run the engine with one rear
wheel off the ground since the vehicle may drive
through the rear wheel remaining on the ground.
You could lose control of the vehicle.
4
23_DPF_OM_EN_USC_t.book Page 147