2023 RAM CHASSIS CAB phone

326IN CASE OF EMERGENCY
ASSIST AND SOS SYSTEM — IF EQUIPPED
If equipped, the overhead console may contain an
ASSIST and a SOS button. Depending on the
vehicles trim level, the overhead consoles may
vary.

Assist And SOS Buttons Assist And SOS Buttons

NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 427.
The SOS and ASSIST buttons will only function if
you are connected to an operable 4G (data)
network, which comes as a built in feature.
Other services will only be operable if your Siri -
usXM Guardian™ or Ram Connect service is
active and you are connected to an operable 4G
(data) network.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™ (if equipped).
Vehicle Customer Care – Total support for all
other vehicle issues.
Ram Connect Customer Care (if equipped) –
Total support for Radio, Phone and NAV issues.
1 — ASSIST Button
2 — SOS Button
1 — ASSIST Button
2 — SOS Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

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422
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an
accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.
Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your
vehicle the best, and are most concerned that you
get prompt and high quality service. FCA US LLC’s
authorized dealers have the facilities,
factory-trained technicians, special tools, and the
latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason
you are still not satisfied, talk to the general
manager or owner of the authorized dealer. They
want to know if you need assistance. If an
authorized dealer is unable to resolve the concern,
you may contact FCA US LLC's Customer
Assistance center.Any communication to FCA US LLC’s customer
center should include the following information:Owner's name and address

Owner's telephone number (home, mobile, and
office)

Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
ROADSIDE ASSISTANCE
Available 24 hours, 7 days a week.
Call 1-800-521-2779 or visit
chrysler.rsahelp.com(USA)
Call 1-800-363-4869 or visit
fca.roadsideaid.com
(Canada)

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CUSTOMER ASSISTANCE423
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
1
1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service or
towing as a result of a mechanical breakdown, dial
toll-free: USA: 1-800-521-2779/Canada:
1-800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions. You
will be given the name of the service provider and
an estimated time of arrival. If you feel you are in
an unsafe situation, please let us know. With your
consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification
Number (VIN), and you obtain towing services on
your own, you may submit your original receipts
from the licensed towing or service facility, for
services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually
paid, based on the usual and customary charges
for that service in the area where they were
provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be
mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will
dispatch a service provider to use your vehicle’s
temporary spare tire (if equipped) as
recommended in your Owner’s Manual. This is not
a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.
10

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424CUSTOMER ASSISTANCE
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a
result of a mechanical breakdown, Roadside
Assistance will dispatch a towing service to
transport your vehicle to the closest authorized
Chrysler, Dodge, Jeep®, or Ram dealer. If you
choose to go to another dealer, you will be
responsible for the cost if the extra distance
exceeds 10 miles.
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special TDD (Telecommu -
nication Devices for the Deaf) equipment at its
customer center. Any hearing or speech impaired
customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479.
Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY
teletypewriter users, dial 711 and for Voice callers,
dial 1-800-855-0511 to connect with a Bell Relay
Service operator.
SERVICE CONTRACT

You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC's New
Vehicle Limited Warranty expires. The Mopar®
Vehicle Protection plans are the ONLY vehicle
extended protection plans authorized, endorsed
and backed by FCA US LLC to provide additional
protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection plan, you
will receive Plan Provisions and an Owner
Identification Card in the mail within three weeks
of the vehicle delivery date. If you have any
questions about the service contract, call FCA US
LLC’s Service Contract National Customer Hotline
at 1-800-521-9922 (Canadian residents, call
(800) 465-2001 English / (800) 387-9983
French).

FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle. An
authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with the
ownership experience.

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426CUSTOMER ASSISTANCE
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada). Owner's Manuals
These Owner's Manuals have been prepared with
the assistance of service and engineering
specialists to acquaint you with specific FCA
vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)

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CUSTOMER ASSISTANCE427
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC Rules
and with Innovation, Science and Economic
Development Canada license-exempt RSS
standard(s). Operation is subject to the following
two conditions:

1. This device may not cause harmful
interference, and

2. This device must accept any interference received, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic Development
applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux
conditions suivantes:

1. l'appareil ne doit pas produire de brouillage,
et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le
brouillage est susceptible d'en compromettre
le fonctionnement.
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user’s authority to operate the equipment.
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have
changed your address, please provide the
following information and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004
Make sure to include the following:
Date of Sale (mm/dd/yy)
Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
Exact Odometer Reading
First and Last Name
Phone Number
Street Address, City, State and Zip Code
Email Address
*Applies to US residents only.
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428
INDEX
A
Adaptive Cruise Control (ACC)
(Cruise Control)
.................................... 148, 150Adding Engine Coolant (Antifreeze)............... 369Adding Fuel.................................................... 177Additives, Fuel............................................... 413AdjustDown........................................................... 33Forward....................................................... 33Rearward..................................................... 33Up................................................................ 33Adjustable Pedals............................................ 38Advance Phone Connectivity......................... 242Air BagAir Bag Operation...................................... 299Air Bag Warning Light................................ 297Enhanced Accident Response......... 302, 341Event Data Recorder (EDR)....................... 341If Deployment Occurs................................ 302Knee Impact Bolsters................................ 299Maintaining Your Air Bag System.............. 303Maintenance............................................. 303Redundant Air Bag Warning Light.............297Transporting Pets...................................... 322
Air Bag Light................................ 103, 297, 322Air Cleaner, Engine
(Engine Air Cleaner Filter).................... 355, 375Air Conditioner Maintenance........................ 357Air Conditioner Refrigerant........................... 357Air Conditioner System................................. 357Air Conditioning................................................ 62Air Conditioning Filter....................................... 65Air Conditioning System................................... 64Air Conditioning, Operating Tips....................... 64Air Filter........................................................ 355Air PressureTires......................................................... 397AlarmPanic........................................................... 16Security Alarm....................................23, 104Alterations/ModificationsVehicle......................................................... 10Antifreeze (Engine Coolant).......................... 368Capacities................................................. 418Disposal................................................... 370Anti-Lock Brake System (ABS)...................... 270Anti-Lock Warning Light................................ 108
Assist, Hill Start............................................. 276Audio Settings............................................... 230Audio Systems (Radio).................................. 199Auto Down Power Windows..............................75Automatic Door Locks......................................27Automatic Folding Mirrors................................44Automatic Headlights.......................................52Automatic Temperature Control (ATC)..............64Automatic Transmission....................... 132, 373Adding Fluid.............................................. 373Fluid And Filter Change............................. 373Fluid Change............................................. 373Fluid Level Check...................................... 372Fluid Type........................................ 373, 421Shifting..................................................... 135Special Additives...................................... 372Automatic Transmission Limp Home Mode... 133AutoPark....................................................... 113AUX Camera......................................... 173, 176Auxiliary Driving Systems.............................. 277Axle Fluid.............................................. 374, 421Axle Lubrication............................................ 374

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429
B
Back Up Camera
............................................ 166Back-Up......................................................... 166Battery................................................. 104, 352Blanket...................................................... 123Charging System Light............................... 104Keyless Key Fob Replacement.................... 16Battery Saver Feature...................................... 55Belts, Seat..................................................... 322Blind Spot Assist Cameras............................. 277Bluetooth Connecting To A Particular Mobile PhoneOr Audio Device After Pairing
................238Body Builders Guide........................................ 10Body Mechanism Lubrication........................ 364B-Pillar Location............................................. 394Brake Assist System...................................... 271Brake Control System.................................... 271Brake Fluid.......................................... 371, 421Brake System...................................... 371, 411Fluid Check............................................... 371Master Cylinder......................................... 371Parking...................................................... 128Warning Light............................................ 103Brake/Transmission Interlock....................... 131Bulb Replacement......................................... 384Bulbs, Light.......................................... 324, 384
C
Cab Top Clearance Lights............................. 388Camera......................................................... 166Camera, AUX........................................ 173, 176Camera, Rear....................................... 166, 168Camera, Trailer Surround View..................... 173Capacities, Antifreeze (Engine Coolant)........ 418Capacities, Fluid........................................... 418Caps, FillerOil (Engine)............................................... 350Power Steering......................................... 148Radiator (Coolant Pressure)..................... 369Car Washes................................................... 408Carbon Monoxide Warning............................ 324Cargo Light....................................................... 54CD................................................................. 232Cellular Phone.............................................. 263Center High Mounted Stop Light................... 388Center Seat Storage Compartment.................. 66Changing A Flat Tire...................................... 329Charge Air Cooler.......................................... 370Chart, Tire Sizing........................................... 390Check Engine Light
(Malfunction Indicator Light)......................... 112Checking Your Vehicle For Safety................. 321Checks, Safety.............................................. 321Child Restraint.............................................. 305
Child RestraintsBooster Seats........................................... 308Child Seat Installation...................... 315, 317How To Stow An unused ALR Seat Belt..... 313Infant And Child Restraints....................... 307Locating The LATCH Anchorages.............. 312Lower Anchors And Tethers For Children.. 310Older Children And Child Restraints.......... 308Seating Positions...................................... 309Clean Air Gasoline......................................... 413CleaningWheels...................................................... 403Climate Control................................................58Automatic....................................................59Manual........................................................62Cold Weather Operation................................ 117Compact Spare Tire...................................... 401Connected Services...................................... 244Connected Services FAQ............................... 258Connected Services Features....................... 247Connected Services, Getting Started............ 246Connected Services, Introduction................. 244Contract, Service........................................... 424Controls........................................................ 224Cooling Pressure Cap (Radiator Cap)............ 369
11

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