STARTING AND OPERATING139
The TOW/HAUL Indicator Light will illuminate in the
instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal
operation is always the default at engine start-up.
If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When
the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:
The torque converter clutch will not engage,
until the transmission fluid and engine coolant
are warm (usually after 1 to 3 miles (2 to 5 km)
of driving). Because engine speed is higher
when the torque converter clutch is not
engaged, it may seem as if the transmission is
not shifting properly when cold; this is normal.
Using the Electronic Range Select (ERS) shift
control, when the transmission is sufficiently
warm, will demonstrate that the transmission is
able to shift into and out of Overdrive.
If the vehicle has not been driven for several
days, the first few seconds of operation after
shifting the transmission into gear may seem
sluggish. This is due to the fluid partially
draining from the torque converter into the
transmission. This condition is normal and will
not cause damage to the transmission. The
torque converter will refill within five seconds
after starting the engine.
AUXILIARY SWITCHES — IF EQUIPPED
There can be up to six auxiliary switches located in
the lower switch bank of the instrument panel
which can be used to power various electronic
devices and Power Take Off (PTO). If equipped, it
will take the place of the sixth auxiliary switch.
Connections to the switches are found under the
hood in the connectors attached to the auxiliary
Power Distribution Center.
You have the ability to configure the functionality of
the auxiliary switches via the instrument cluster
display. All switches can now be configured for
setting the switch type operation to latching or
momentary, power source of either battery or
ignition, and ability to hold last state across key
cycles.
NOTE:Holding last state conditions are met when switch
type is set to latching and power source is set to
ignition.
For further information on using the auxiliary
switches, please refer to the Ram Body Builder’s
Guide by accessing
https://
www.ramtrucks.com/ram-commercial/
body-builders-guide.html
and choosing the
appropriate links.
WARNING!
Do not use the TOW/HAUL feature when driving
in icy or slippery conditions. The increased
engine braking can cause the rear wheels to
slide, and the vehicle to swing around with the
possible loss of vehicle control, which may
cause an accident possibly resulting in personal
injury or death.4
23_DPF_OM_EN_USC_t.book Page 139
192STARTING AND OPERATING
TOWING TIPS
Before setting out on a trip, practice turning,
stopping, and backing up the trailer in an area
located away from heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, select
TOW/HAUL mode or select a lower gear range (using
the Electronic Range Select (ERS) shift control).
NOTE:Using TOW/HAUL mode or selecting a lower gear
range (using the ERS shift control) while operating
the vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat build-up.
This action will also provide better engine braking.
6-Speed Automatic Transmission Only
When towing a loaded trailer up steep grades at
low speeds (20 mph [32 km/h] or below), holding
your vehicle in FIRST gear (using the ERS shift
control) can help to avoid transmission
overheating.
If you regularly tow a trailer for more than 45 minutes
of continuous operation, then change the automatic
transmission fluid and filter(s) as specified for "police,
taxi, fleet, or frequent trailer towing."
Ú
page 344.
NOTE:Check the automatic transmission fluid level
before towing (6-speed automatic only).
Tow/Haul Mode
To reduce potential for automatic transmission
overheating, activate TOW/HAUL mode when
driving in hilly areas, or select a lower gear range
(using the Electronic Range Select (ERS) shift
control) on more severe grades.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
SNOWPLOW — IF EQUIPPED
Snowplow Prep Packages are available as a factory
installed option. These packages include
components necessary to equip your vehicle with a
snowplow.
NOTE:Before installation of a snowplow it is highly recom -
mended that the owner/installer obtain and follow
the recommendations contained within the current
Body Builder’s Guide. See an authorized dealer, installer or snowplow manufacturer for this infor
-
mation. There are unique electrical systems that
must be connected to properly ensure operator
safety and prevent overloading vehicle systems.
BEFORE PLOWING
Check the hydraulic system for leaks and proper
fluid level.
Check the mounting bolts and nuts for proper
tightness.
Check the runners and cutting edge for exces -
sive wear. The cutting edge should be ¼ to ½
inches (6 cm to 1.2 cm) above ground in snow
plowing position.
Check that snowplow lighting is connected and
functioning properly.
WARNING!
Attaching a snowplow to this vehicle could
adversely affect performance of the airbag
system in a collision. Do not expect that the
airbag will perform as described earlier in this
manual.
CAUTION!
The “Lamp Out” indicator could illuminate if
exterior lamps are not properly installed.
23_DPF_OM_EN_USC_t.book Page 192
STARTING AND OPERATING195
(Continued)
RECREATIONAL TOWING — TWO-WHEEL
D
RIVE MODELS
DO NOT flat tow this vehicle. Damage to the
drivetrain will result.
Recreational towing (for two-wheel drive models) is
allowed ONLY if the rear wheels are OFF the
ground. This may be accomplished using a tow
dolly or vehicle trailer. If using a tow dolly, follow
this procedure:
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer's instructions.
5. Turn the ignition to the OFF position and remove the key fob.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the
straight position.
RECREATIONAL TOWING —
F
OUR-WHEEL DRIVE MODELS
NOTE:Both the manual shift and electronically shifted
transfer cases must be shifted into N (Neutral) for
recreational towing. Automatic transmissions must
be shifted into PARK for recreational towing. Refer
to the following for the proper transfer case N
(Neutral) shifting procedure for your vehicle.
CAUTION!
Towing with the rear wheels on the ground will
cause severe transmission damage. Damage
from improper towing is not covered under the
New Vehicle Limited Warranty.
Do not disconnect the driveshaft because
fluid may leak from the transmission, causing
damage to internal parts.
CAUTION!
DO NOT dolly tow any four-wheel drive vehicle.
Towing with only one set of wheels on the
ground (front or rear) will cause severe trans -
mission and/or transfer case damage. Tow
with all four wheels either ON the ground, or
OFF the ground (using a vehicle trailer).
Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage
to the transfer case.
Before recreational towing, the transfer case
must be in N (Neutral). To be certain the
transfer case is fully in N (Neutral), perform
the procedure outlined under “Shifting Into N
(Neutral)”. Internal transmission damage will
result, if the transfer case is not in N (Neutral)
during towing.
The transmission must be placed in PARK for
recreational towing.
Towing this vehicle in violation of the above
requirements can cause severe transmission
and/or transfer case damage. Damage from
improper towing is not covered under the New
Vehicle Limited Warranty.
Do not disconnect the rear driveshaft because
fluid will leak from the transfer case, causing
damage to internal parts.
Do not use a bumper-mounted clamp-on tow
bar on your vehicle. The bumper face bar will
be damaged.
CAUTION!
4
23_DPF_OM_EN_USC_t.book Page 195
198STARTING AND OPERATING
(Continued)
DRIVING THROUGH WATER
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your vehicle.
Flowing/Rising WaterShallow Standing Water
Although your vehicle is capable of driving through
shallow standing water, consider the following
Warnings and Cautions before doing so.WARNING!
Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause sudden
pulling of the rear wheels. You could lose control
of the vehicle and possibly have a collision.
Accelerate slowly and carefully whenever there
is likely to be poor traction (ice, snow, wet, mud,
loose sand, etc.).
WARNING!
Do not drive on or across a road or path where
water is flowing and/or rising (as in storm
run-off). Flowing water can wear away the road
or path's surface and cause your vehicle to sink
into deeper water. Furthermore, flowing and/or
rising water can carry your vehicle away swiftly.
Failure to follow this warning may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not exceed
5 mph (8 km/h) when driving through
standing water.
Driving through standing water limits your
vehicle’s braking capabilities, which increases
stopping distances. Therefore, after driving
through standing water, drive slowly and
lightly press on the brake pedal several times
to dry the brakes.
Failure to follow these warnings may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
CAUTION!
Always check the depth of the standing water
before driving through it. Never drive through
standing water that is deeper than the bottom
of the tire rims mounted on the vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
Do not exceed 5 mph (8 km/h) when driving
through standing water. This will minimize
wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is milky
or foamy in appearance) after driving through
standing water. Do not continue to operate
the vehicle if any fluid appears contaminated,
as this may result in further damage. Such
damage is not covered by the New Vehicle
Limited Warranty.
Getting water inside your vehicle’s engine can
cause it to lock up and stall out, and cause
serious internal damage to the engine. Such
damage is not covered by the New Vehicle
Limited Warranty.
CAUTION!
23_DPF_OM_EN_USC_t.book Page 198
SERVICING AND MAINTENANCE345
Replace spark plugs.
1X
Flush and replace the engine coolant at
10 years or 150,000 miles (240,000 km)
whichever comes first. X
X
Change the automatic transmission fluid
(AS66RCTransmission Only). X
X X
Inspect the transfer case fluid, change for
any of the following: police, taxi, fleet, or
frequent trailer towing. X
X
Change the transfer case fluid. X
Inspect and replace PCV valve if necessary.
X
1. The spark plug change interval is mileage based only, yearly intervals do not apply.
Mileage Or Time Passed
(Whichever Comes First)
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
WARNING!
You can be badly injured working on or around a motor vehicle. Do only service work for which you have the knowledge and the right equipment. If you have
any doubt about your ability to perform a service job, take your vehicle to a competent mechanic.
Failure to properly inspect and maintain your vehicle could result in a component malfunction and affect vehicle handling and performance. This could
cause an accident.
8
23_DPF_OM_EN_USC_t.book Page 345
348SERVICING AND MAINTENANCE
Inspect the front and rear axle
surfaces. If gear oil leakage is
suspected, check the fluid level. If
using your vehicle for police, taxi,
fleet, off-road or frequent trailer
towing change the axle fluid. X
XXXXX
Inspect the transfer case fluid
(4x4), change for any of the
following: police, taxi, fleet, or
frequent trailer towing. X
XXX X
Change the transfer case fluid
(4x4). X
X
Change automatic transmission
fluid (AS69RC transmission only). X
XXX
Change automatic transmission
fluid and sump filter (AS69RC
transmission only). X
X
Change automatic transmission
fluid and filter(s). X
Mileage Or Time Passed
(Whichever Comes First):
7,500
15,000
22,500
30,000
37,500
45,000
52,500
60,000
67,500
75,000
82,500
90,000
97,500
105,000
112,500
120,000
127,500
135,000
142,500
150,000
Or Months: 6 12 18 24 30 36 42 48 54 60 66 72 78 84 90 96 102 108 114 120
Or Kilometers:
12,000
24,000
36,000
48,000
60,000
72,000
84,000
96,000
108,000
120,000
132,000
144,000
156,000
168,000
180,000
192,000
204,000
216,000
228,000
240,000
23_DPF_OM_EN_USC_t.book Page 348
SERVICING AND MAINTENANCE351
6.7L DIESEL ENGINE
1 — Battery 7 — Brake Fluid Reservoir Cap
2 — Engine Coolant Pressure Cap 8 — Battery
3 — Engine Coolant Pressure Reservoir 9 — Power Distribution Center (Fuses)
4 — Engine Oil Fill 10 — Engine Air Cleaner Filter
5 — Engine Oil Dipstick 11 — Power Steering Reservoir Cap
6 — Automatic Transmission Dipstick 12 — Washer Fluid Reservoir Cap
8
23_DPF_OM_EN_USC_t.book Page 351
372SERVICING AND MAINTENANCE
AUTOMATIC TRANSMISSION
Special Additives
The manufacturer strongly recommends against
using any special additives in the transmission.
Automatic Transmission Fluid (ATF) is an
engineered product and its performance may be
impaired by supplemental additives. Therefore, do
not add any fluid additives to the transmission. The
only exception to this policy is the use of special
dyes for diagnosing fluid leaks in 6-speed
transmissions. Avoid using transmission sealers as
they may adversely affect seals.
Fluid Level Check — 8-Speed Transmission
The fluid level is preset at the factory and does not
require adjustment under normal operating
conditions. Routine fluid level checks are not
required, therefore the transmission has no
dipstick. An authorized dealer can check your
transmission fluid level using special service tools. If you notice fluid leakage or transmission
malfunction, visit an authorized dealer
immediately to have the transmission fluid level
checked. Operating the vehicle with an improper
fluid level can cause severe transmission damage.
Fluid Level Check — 6-Speed Transmission
It is best to check the fluid level when the
transmission is at normal operating temperature
(158-176°F / 70-80°C). This normally occurs
after at least 15 miles (25 km) of driving. At normal
operating temperature the fluid cannot be held
comfortably between the fingertips. You can read
the transmission sump temperature in the
instrument cluster screen Ú page 89.
Use the following procedure to check the
transmission fluid level properly:
1. Monitor the transmission temperature using the instrument cluster display, and operate
the vehicle as required to reach the normal
operating temperature. If the transmission is
not functioning properly, or the vehicle cannot be driven, see the following Note and Caution
about checking the fluid level at colder
temperatures.
2. Park the vehicle on level ground.
3. Run the engine at normal idle speed for at least 60 seconds, and leave the engine
running for the rest of this procedure.
4. Fully apply the parking brake, and press the brake pedal.
5. Place the gear selector momentarily into each gear position (allowing time for the
transmission to fully engage in each position),
ending with the transmission in PARK.
6. Remove the dipstick, wipe it clean and reinsert it until seated.
7. Remove the dipstick again and note the fluid level on both sides. The fluid level reading is
only valid if there is a solid coating of oil on
both sides of the dipstick. Note that the holes
in the dipstick will be full of fluid if the actual
level is at or above the hole. The fluid level
should be between the “HOT” (upper)
reference holes on the dipstick at normal
operating temperature. If the fluid level is low,
add fluid through the dipstick tube to bring it to
the proper level. Do not overfill. Use ONLY the
specified fluid Ú page 421. After adding any
quantity of oil through the dipstick tube, wait a
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage your
transmission components. Such damage is not
covered by the New Vehicle Limited Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An authorized
dealer has the proper tools to adjust the fluid
level accurately.
23_DPF_OM_EN_USC_t.book Page 372