2023 RAM 1500 service reset

124STARTING AND OPERATING
(Continued)
SafeHold
SafeHold is a safety feature of the Electric Park Brake
(EPB) system that will engage the parking brake
automatically if the vehicle is left unsecured while the
ignition is in ON/RUN.
The parking brake will automatically engage if all of the
following conditions are met:
The vehicle is at a standstill.
 There is no attempt to press the brake pedal and accel -
erator pedal.
 The seat belt is unbuckled.
 The driver door is open.
SafeHold can be temporarily bypassed by pushing the EPB
switch while the driver door is open. Once manually
bypassed, SafeHold will be enabled again once the vehicle
reaches 12 mph (20 km/h) or the ignition is turned to the
OFF position and back to ON again.
Brake Service Mode
We recommend having your brakes serviced by an
authorized dealer. You should only make repairs for which
you have the knowledge and the right equipment.
You should only enter Brake Service mode during
brake service. When servicing your rear brakes, it may be necessary for
you or your technician to push the rear piston into the rear
caliper bore. With the Electric Park Brake (EPB) system,
this can only be done after retracting the EPB actuator.
Fortunately, actuator retraction can be done easily by
entering the Brake Service mode through the Uconnect
Settings in your vehicle. This menu-based system will
guide you through the steps necessary to retract the EPB
actuator in order to perform rear brake service.
Service Mode has requirements that must be met in order
to be activated:

The vehicle must be at a standstill.
 The parking brake must be unapplied.
 The transmission must be in PARK or NEUTRAL.
While in Service Mode, the EPB Warning Light will flash
continuously while the ignition is in ON/RUN.
When brake service work is complete, the following steps
must be followed to reset the park brake system to normal
operation:
 Ensure the vehicle is at a standstill.
 Press the brake pedal with moderate force.
 Apply the EPB Switch.
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while shifting out
of PARK.
WARNING!
You can be badly injured working on or around a motor
vehicle. Do only that service work for which you have
the knowledge and the right equipment. If you have any
doubt about your ability to perform a service job, take
your vehicle to a competent mechanic.
WARNING!
Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
 Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the trans -
mission gear selector out of PARK with the brake
pedal released. Make sure the transmission is in
PARK before exiting the vehicle.
 The transmission may not engage PARK if the vehicle
is moving. Always bring the vehicle to a complete
stop before shifting to PARK, and verify that the
transmission gear position indicator solidly indicates
PARK (P) without blinking. Ensure that the vehicle is
completely stopped, and the PARK position is prop -
erly indicated, before exiting the vehicle.
 It is dangerous to shift out of PARK or NEUTRAL if the
engine speed is higher than idle speed. If your foot is
not firmly pressing the brake pedal, the vehicle could
accelerate quickly forward or in reverse. You could
lose control of the vehicle and hit someone or
something. Only shift into gear when the engine is
idling normally and your foot is firmly pressing the
brake pedal.

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128STARTING AND OPERATING
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all.
Vehicle performance may be severely degraded and the
engine may stall. In some situations, the transmission may
not re-engage if the engine is turned off and restarted.
The Malfunction Indicator Light (MIL) may be illuminated.
A message in the instrument cluster will inform the driver
of the more serious conditions, and indicate what actions
may be necessary.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
NOTE:In cases where the instrument cluster message indicates
the transmission may not re-engage after engine
shutdown, perform this procedure only in a desired
location (preferably, at an authorized dealer).

1. Stop the vehicle.

2. Shift the transmission into PARK, if possible. If not,
shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to
normal operation.
NOTE:Even if the transmission can be reset, we recommend that
you visit an authorized dealer at your earliest possible
convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission.
If the transmission cannot be reset, an authorized dealer
service is required.
Electronic Range Select (ERS) Operation —
If Equipped
The ERS shift control allows the driver to limit the highest
available gear when the transmission is in DRIVE and ERS
mode is not active. For example, if you set the
transmission gear limit to FOURTH gear, the transmission
will hold that gear and not shift above FOURTH gear, but
will shift through the lower gears normally.
NOTE:ERS will only upshift during a FIRST to SECOND gear shift
when in 4WD LOW. All other ranges will hold the gear.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the transmission gear selector is in
DRIVE, the transmission will operate automatically,
shifting between all available gears. Tapping the “-” button
(on the steering wheel) will activate ERS mode, display the
current gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, tapping the “-”
or “+” button will change the top available gear.

Electronic Range Select (ERS)

To exit ERS mode, simply push and hold the “+” button
until the gear limit display disappears from the instrument
cluster.1 — Shift Up “+”
2 — Shift Down “–”
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.

23_DT_OM_EN_USC_t.book Page 128

STARTING AND OPERATING143
TO MANUALLY TURN OFF THE
S
TOP/START SYSTEM

Stop/Start OFF Switch

Push the Stop/Start OFF switch (located on the
switch bank). The light on the switch will illuminate.
The “STOP/START OFF” message will appear in the
instrument cluster display and the Autostop mode will be
disabled
Úpage 98.
NOTE:The Stop/Start system will reset itself back to the ON
position every time the ignition is turned OFF and back ON.
TO MANUALLY TURN ON THE
S
TOP/START SYSTEM
Push the Stop/Start OFF switch (located on the switch
bank). The light on the switch will turn off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start system, the
system will not shut down the engine. A “SERVICE STOP/
START SYSTEM” message will appear in the instrument
cluster display
Úpage 107.
The system will need to be checked by an authorized
dealer.
CRUISE CONTROL SYSTEMS — IF EQUIPPED
Your vehicle may be equipped with the Cruise Control
system, or the Adaptive Cruise Control (ACC) system:
 Cruise Control will keep your vehicle at a constant
preset speed.
 Adaptive Cruise Control (ACC) will adjust the vehicle
speed up to the preset speed to maintain a distance
with the vehicle ahead.
NOTE:
In vehicles equipped with ACC, if ACC is not enabled,
Fixed Speed Cruise Control will not detect vehicles
directly ahead of you. Always be aware of the feature
selected.
 Only one Cruise Control feature can operate at a time.
For example, if Fixed Speed Cruise Control is enabled,
Adaptive Cruise Control will be unavailable, and vice
versa.
CRUISE CONTROL
When engaged, the Cruise Control takes over accelerator
operations at speeds greater than 20 mph (32 km/h).
The Cruise Control buttons are located on the right side of
the steering wheel.

Cruise Control Buttons

1 — SET (+)/Accel
2 — CANC/Cancel
3 — SET (-)/Decel
4 — On/Off
5 — RES/Resume
4

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MULTIMEDIA221
No Subscription
Radios equipped with a Satellite receiver require a
subscription to the SiriusXM® Service. When the radio
does not have the necessary subscription, the radio is
able to receive the Preview channel only.
Acquiring SiriusXM® Subscription
To activate the SiriusXM® Satellite Radio subscription, US
residents visit https://www.siriusxm.com/phx/getlogin or
call: 1-800-643-2112
Canadian residents visit https://www.siriusxm.ca/ or call:
1-888-539-7474.
NOTE:You will need to provide the SiriusXM® ID (RID) located at
the bottom of the Channel 0 screen.
The Satellite Mode is activated by a press of the SXM
button on the touchscreen. When in Satellite Mode:

The SXM button on the touchscreen is highlighted.
 The SiriusXM® Presets are displayed at the top of
the screen.
 The SiriusXM® Channel Number is displayed in the
center.
 The Program Information is displayed at the bottom of
the Channel Number.
 The SiriusXM® function buttons are displayed below
the Program Information.
Tuning is done by operating the Tune Knob or by Direct
Tune, similar to other Radio Bands.
In addition to the tuning operation functions common to
all radio modes, the Replay, Traffic/Weather button, and
Favorite button functions are available in SiriusXM®
Mode.
Uconnect 3 With 5-inch Display SiriusXM® Satellite Radio

1 — Browse
2 — Radio Bands
3 — Direct Tune
4 — Info Button
5 — Next Button5

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MULTIMEDIA243
Requirements
 Vehicle must be properly equipped with SiriusXM
Guardian™.
 Vehicle must have an operable LTE (voice/data) or 4G
(data) network connection. If using the Vehicle
Branded App to command your vehicle, your device
must be compatible and be connected to an operable
LTE (voice/data) or 4G (data) network connection.
 Vehicle must be registered with SiriusXM Guardian™
and have an active subscription that includes the appli -
cable feature.
 An ignition cycle is required for some remote
commands, such as Remote Vehicle Start and Remote
Door Lock/Unlock if following a Remote Horn & Lights
activation.
 Your Remote Door Lock/Unlock request will not be
processed if the vehicle is in motion, the ignition key is
on or during an emergency call.
NOTE:All other remote services should be performed via your
Owner’s Site or through the Vehicle Branded App on your
compatible device.
Remote Vehicle Start
Description
The Remote Vehicle Start feature provides you with the
ability to start the engine on your vehicle without the keys
and from virtually any distance. Once started, the preset
climate controls in your vehicle can warm up or cool down
the interior. You can also send a command to turn off an engine that
has been started using Remote Vehicle Start. After
15 minutes, if you have not entered your vehicle with the
key, the engine will shut off automatically.
This remote function requires your vehicle to be equipped
with a factory-installed Remote Start system.
You can set up push notifications every time a command
is sent to activate or cancel Remote Start.
Working Vehicle Conditions

The vehicle must be off or in ACC mode.
 The vehicle has been started with the key fob within the
last 14 days.
 The vehicle must be in PARK or at a standstill.
 The vehicle’s security system has been armed and not
triggered since the last vehicle start.
 The doors, hood, and trunk/liftgate are closed.
 The vehicle’s check engine light must be off.
 The vehicle must have at least a quarter tank of fuel,
along with oil and battery power.
 The vehicle’s hazard lights must be off.
 If equipped, the vehicle must have an automatic trans -
mission.
 The vehicle must be in an open area with cell tower
reception.
 Your mobile device must have a cellular or Wi-Fi
connection.
 If the Panic button has been pressed, the vehicle must
be started at least once after alarming the system.
NOTE:The SiriusXM Guardian™ Customer Care agents are not
authorized for Remote Vehicle Start services. Contact the
Uconnect Care Team for assistance.
Remote Horn & Lights
Description
It is easy to locate a vehicle in a dark, crowded or noisy
parking area by activating the horn and lights. It may also
help if you need to draw attention to your vehicle for any
reason.
If you want, you can set up push notifications every time a
command is sent to turn on the horn and lights.
Working Vehicle Conditions
The vehicle must in PARK or at a standstill.
 The vehicle must be in an open area with cell tower
reception.
 Your mobile device must have a cellular or Wi-Fi
connection.
NOTE:The Remote Horn & Lights feature is designed to be loud
and get noticed. Please keep in mind the surroundings
when using this feature. You are responsible for
compliance with local laws, rules and ordinances in the
location of your vehicle when using Remote Horn & Lights.
5

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MULTIMEDIA251
CONNECTED SERVICES ACCOUNT
FAQ
S — IF EQUIPPED

1.
How do I register for my SiriusXM Guardian™
account? There are three ways that you can register
your SiriusXM Guardian™ Account:
 Push the ASSIST button. A call will be placed to an
agent who can assist in registering your new
account.
 Press the Activate Services icon in the Apps menu.
Select the button to speak with an agent, who can
assist in registering your new account.
 Press the Activate Services icon in the Apps menu.
Enter your email on the touchscreen and then
follow the prompts from the provided email. You
will receive an email with an activation link that
will be good for 72 hours. Once you click the acti -
vation link, you will be prompted to fill out your
information and accept Terms and Conditions.
Then, you will be directed to the SiriusXM
Guardian™ home page to complete your profile
and demo the remote services.
2. Why do I need an email address? Without an email
address, customers cannot register for SiriusXM
Guardian™. Customers need to register so they can
subscribe to receive additional services and create a
SiriusXM Guardian™ Security PIN for remote
command requests. 3.
How do I create a SiriusXM Guardian™ security PIN?
Set up your SiriusXM Guardian™ Security PIN during
the registration process. The SiriusXM Guardian™
Security PIN will be required to authenticate you
when accessing your account via SiriusXM
Guardian™ Call or performing any remote services,
such as Remote Door Lock/Unlock, Remote Horn &
Lights, or Remote Vehicle Start.
4. What if I forgot my SiriusXM Guardian™ security PIN?
If you’ve already activated services and forgot your
SiriusXM Guardian™ Security PIN, you can reset the
PIN by selecting Edit Profile on your Owner’s Site.
5. How do I update my SiriusXM Guardian™ payment
account address? Your SiriusXM Guardian™ Payment
Account address can be updated online, or by calling
SiriusXM Guardian™ Customer Care from ASSIST in
your vehicle. To update online: login to your Owner’s
Site, and select Edit Profile > SiriusXM Guardian™
Payment Account.
6. How do I update my SiriusXM Guardian™ profile?
Your name, home address, phone number, email
address and SiriusXM Guardian™ Security PIN can be
updated online on your Owner’s Site. Log in to your
Owner’s Site then select Edit Profile to edit your
personal information. Make your edits and click Save.
7. Can I try features or packages before I buy them?
Your new vehicle purchase may have come with an
included trial period for certain Apps and services. 8.
Can I access every App and service while driving? No,
some applications and services are not available
while driving. For your own safety, it is not possible to
use some of the touchscreen features while the
vehicle is in motion (e.g. key pad).
9. What happens when my subscription comes up for
renewal? If you have added a credit card to your
account information, your subscription will be
automatically renewed for a term length in
accordance with the service plan that you have
selected at the then current subscription rate and on
every renewal date thereafter, unless you cancel your
subscription by calling SiriusXM Guardian™ Care. If
you have not added a credit card to your account,
SiriusXM Guardian™ will send you an email or letter
in advance of your expiration date to remind you that
your subscription is ending soon.
10. How do I manage my SiriusXM Guardian™ notifi -
cation preferences? Contact SiriusXM Guardian™
Customer Care, or go to your Owner’s Site and then
update your preferences on the SiriusXM Guardian™
customer web portal.
11. How do I purchase a subscription? Contact SiriusXM
Guardian™ Customer Care by pushing the ASSIST
button on your rearview mirror or overhead console.
12. How do I update my credit card information? Login to
your Owner’s Site, and select Edit Profile, then select
SiriusXM Guardian™ Payment Account.
5

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SAFETY297
If A Deployment Occurs
The front air bags are designed to deflate immediately
after deployment.
NOTE:Front and/or side air bags will not deploy in all collisions.
This does not mean something is wrong with the air bag
system.
If you do have a collision which deploys the air bags, any
or all of the following may occur:
The air bag material may sometimes cause abrasions
and/or skin reddening to the occupants as the air bags
deploy and unfold. The abrasions are similar to friction
rope burns or those you might get sliding along a carpet
or gymnasium floor. They are not caused by contact
with chemicals. They are not permanent and normally
heal quickly. However, if you haven’t healed signifi -
cantly within a few days, or if you have any blistering,
see your doctor immediately.
 As the air bags deflate, you may see some smoke-like
particles. The particles are a normal by-product of the
process that generates the non-toxic gas used for air
bag inflation. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye irrita -
tion, rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation continues,
see your doctor. If these particles settle on your
clothing, follow the garment manufacturer’s instruc -
tions for cleaning. Do not drive your vehicle after the air bags have deployed.
If you are involved in another collision, the air bags will not
be in place to protect you.
NOTE:

Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
 After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the Occupant Restraint
Controller (ORC) will determine whether to have the
Enhanced Accident Response System perform the
following functions:
Cut off fuel to the engine (if equipped)
 Cut off battery power to the electric motor (if equipped)
 Flash hazard lights as long as the battery has power 
Turn on the interior lights, which remain on as long as
the battery has power or for 15 minutes from the inter -
vention of the Enhanced Accident Response System
 Unlock the power door locks
Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
 Turn off the Fuel Filter Heater, Turn off the HVAC Blower
Motor, Close the HVAC Circulation Door
 Cut off battery power to the:
 Engine
 Electric Motor (if equipped)
 Electric power steering
 Brake booster
 Electric park brake
 Automatic transmission gear selector
 Horn
 Front wiper
 Headlight washer pump (if equipped)
NOTE:After an accident, remember to cycle the ignition to the
STOP (OFF/LOCK) position and remove the key from the
ignition switch to avoid draining the battery. Carefully
check the vehicle for fuel leaks in the engine compartment
and on the ground near the engine compartment and fuel
tank before resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle elec -
trical devices (e.g. headlights) after an accident, reset the
system by following the procedure described below. If you
have any doubt, contact an authorized dealer.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags, seat
belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant Restraint
Controller System serviced as well.
6

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298SAFETY
(Continued)
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be
changed from ignition START or ON/RUN to ignition OFF.
Carefully check the vehicle for fuel leaks in the engine
compartment and on the ground near the engine
compartment and fuel tank before resetting the system
and starting the engine. After an accident, if the vehicle
will not start after performing the reset procedure, the
vehicle must be towed to an authorized dealer to be
inspected and to have the Enhanced Accident Response
System reset.
Maintaining Your Air Bag System
Event Data Recorder (EDR)
This vehicle is equipped with an event data recorder
(EDR). The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data that will assist
in understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle is
designed to record such data as:
How various systems in your vehicle were operating;
 Whether or not the driver and passenger safety belts
were buckled/fastened;
 How far (if at all) the driver was depressing the acceler -
ator and/or brake pedal; and,
 How fast the vehicle was traveling. These data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
NOTE:EDR data are recorded by your vehicle only if a non-trivial
crash situation occurs; no data are recorded by the EDR
under normal driving conditions and no personal data
(e.g., name, gender, age, and crash location) are recorded.
However, other parties, such as law enforcement, could
combine the EDR data with the type of personally identi
-
fying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is needed.
In addition to the vehicle manufacturer, other parties,
such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
CHILD RESTRAINTS
Everyone in your vehicle needs to be buckled up at all
times, including babies and children. Every state in the
United States, and every Canadian province, requires that
small children ride in proper restraint systems. This is the
law, and you can be prosecuted for ignoring it.
Children 12 years or younger should ride properly buckled
up in a rear seat, if available. According to crash statistics,
children are safer when properly restrained in the rear
seats rather than in the front.
WARNING!
 Modifications to any part of the air bag system could
cause it to fail when you need it. You could be injured
if the air bag system is not there to protect you. Do
not modify the components or wiring, including
adding any kind of badges or stickers to the steering
wheel hub trim cover or the upper passenger side of
the instrument panel. Do not modify the front fascia/
bumper, vehicle body structure, or add aftermarket
side steps or running boards.
 It is dangerous to try to repair any part of the air bag
system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made. Take
your vehicle to an authorized dealer for any air bag
system service. If your seat, including your trim cover
and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accesso -
ries may be used. If it is necessary to modify the air
bag system for persons with disabilities, contact an
authorized dealer.
WARNING!

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