314
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on the
upper switch bank just below the radio.
Hazard Warning Flashers Button
Hazard Warning Flashers Button
NOTE:
If your vehicle is equipped with a 12–inch Uconnect
display, the Hazard Warning Flashers button is located
above the display.
Hazard Warning Flashers Button with 12-inch display
Push the button to turn on the Hazard Warning Flashers.
When the button is activated, all directional turn signals
will flash on and off to warn oncoming traffic of an
emergency. Push the button a second time to turn off the
Hazard Warning Flashers.
This is an emergency warning system and it should not be
used when the vehicle is in motion. Use only when your
vehicle is disabled or signaling a safety hazard warning for
other motorists.
When leaving the vehicle to seek assistance, the Hazard
Warning Flashers will continue to operate even though the
ignition is placed in the OFF position.
NOTE:With extended use the Hazard Warning Flashers may wear
down your battery.
ASSIST AND SOS SYSTEM — IF EQUIPPED
ASSIST And SOS Buttons
If equipped, the overhead console contains an ASSIST and
a SOS button.
1 — ASSIST Button
2 — SOS Button
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IN CASE OF EMERGENCY315
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber Úpage 402.
The ASSIST and SOS buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built in function.
Other services will only be operable if your SiriusXM
Guardian™ or Brand Connect service is active and you
are connected to an operable 4G (data) network.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button, select the Roadside
Assistance button and you’ll be connected to someone
who can help. Roadside Assistance will know what
vehicle you’re driving and its location. Additional fees
may apply for roadside Assistance.
SiriusXM Guardian™ Customer Care (If available) –
In-vehicle support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all other
vehicle issues.
Uconnect Customer Care – Total support for Radio,
Phone and NAV issues and Uconnect enrollment if
SiriusXM Guardian™ is not supported.
SOS Call
1. Push the SOS Call button on the overhead console or in the radio screen.
NOTE:In case the SOS Call button is pushed in error, there will be
a ten second delay before the SOS Call system initiates a
call to a SOS operator. To cancel the SOS Call connection,
push the SOS call button on the overhead console or press
the cancellation button on the Device Screen. Termination
of the SOS Call will turn off the green LED light on the
overhead console.
2. The LED lights located within the ASSIST and SOS buttons on the overhead console will turn green once
a connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
Indication that the occupant placed a SOS Call
The vehicle brand
The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional help is needed.NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional help is
needed. Once the SOS operator opens a voice
connection with the vehicle’s SOS Call system, the
operator should be able to speak with you or other
vehicle occupants and hear sounds occurring in
the vehicle. The vehicle’s SOS Call system will
attempt to remain connected with the SOS
operator until the SOS operator terminates the
connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
7
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316IN CASE OF EMERGENCY
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
The overhead console lights located within the ASSIST
and SOS buttons will continuously illuminate red.
The Device Screen will display the following message:
“Vehicle device requires service. Please contact an
authorized dealer.”
Where applicable, an In-Vehicle Audio message will
state “Vehicle device requires service. Please contact
an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnels
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
WARNING!
Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead
console light is illuminated and no SOS call placed,
have an authorized dealer service the SOS Call
system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected.
If the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
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